List of Electricity & Gas providers in Australia 2024

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The Australian energy market might seem complicated, but Selectra is here to help. How do you choose the best energy provider in Australia? What tariff is right for you? And what exactly is the NEM? Let’s keep reading below to find out more about the energy market as well as different providers for electricity and gas in Australia.

Energy Providers in Australia

With over 114 electricity companies and energy providers in Australia, there are plenty of options to choose from.

Choosing the best energy provider really depends on what you’re looking for. Are you looking for smaller, greener power suppliers or are you looking for big-name power suppliers? Regardless of the one you choose, in Australia, you are sure to have options available.

Types of Energy Providers

The Big Three Energy Providers

"The Big Three" is the nickname for the three biggest power suppliers in Australia.

The Big Three are:

The Big Three energy providers are the largest and most historic energy suppliers in the country. The Big Three control around 65% of the energy market share combined.

However, The Big Three also receive the most complaints and tend to have low customer ratings.

What Are Tier 1 Energy Providers?

Along with The Big Three, a few more energy providers make the cut as Tier 1 power suppliers.

A Tier 1 energy company is any power supplier that holds 10% or more of the market share in any energy network region.

Tier 1 energy providers are:

*Lumo Energy and Red Energy are both owned and operated by Snowy Hydro.

All of these tier 1 power suppliers are well known and hold their own as newer energy companies begin to crowd the market.

What Are Tier 2 Energy Providers?

Tier 2 energy providers include any power supplier that holds less than 10% of the energy market share within a network region.

Oftentimes, Tier 2 energy providers offer more niche energy services such as:

wholesale energy subscriptions
100% carbon neutral energy
green energy
community project initiatives

As more and more Power suppliers join the National Electricity Market, Tier 2 providers are becoming an attractive alternative to the big-name energy companies.

Australian Owned Energy Companies

Despite having over 114 electricity companies in Australia, few are actually Australian owned.

There are 21 Australian owned energy companies operating within the country.

Below you'll find a list of all the Australian owned energy companies:

Providers That Bundle Electricity & Gas

Bundling electricity and gas with one provider is often the easier choice. You don’t need to deal with more than one energy provider, and your energy provider gets two services from you. While not every electricity provider also offers natural gas, here are some of the best energy providers offering not only gas plans, but electricity as well. It’s important to remember that not every energy provider offers both gas and electricity plans to every location.

Renewable Energy Companies Australia

Below we have ordered Australia's renewable energy companies from Greenest to least green.

Here is a list of the greenest renewable energy companies in Australia:

See our full story on the greenest energy providers.

Energy Providers that Offer Green Power

Green Power is a government-accredited initiative that enables energy consumers to offset their energy usage. Customers can choose to offset between 10% and 100% of their energy consumption, often at a small additional cost. Some providers that offer Green Power include:

Australian Energy Providers Offering Green Power
A-L	M-Z
ActewAGL AGL Aurora Energy Diamond Energy Dodo Energy Locals EnergyAustralia Enova Energy Ergon Energy Lumo Energy	Momentum Energy Origin Energy OVO Energy Nectr Powershop ReAmped Energy Red Energy Simply Energy Tango Energy

It’s important to understand that Green Power does not mean you yourself are getting your energy from a renewable or green energy source. Rather, after you consume your energy your provider pays into the program on your behalf to support future renewable initiatives.

Carbon Neutral Energy Providers

Similar to Green Power, energy providers can also choose to carbon offset the energy customers consume by supporting renewable energy development globally. Unlike Green Power, carbon offsetting is often free, without an additional charge to the consumer, but it also means fewer energy providers offer this carbon offsetting. Energy companies that offer carbon-neutral initiatives include:

AGL
DC Power Co
EnergyAustralia
Energy Locals
Enova Energy
Nectr
Origin Energy
OVO Energy
Powershop
Simply Energy

Biggest Energy Companies in Australia

Here is is a list of the biggest residential energy companies in Australia (by market share):

Origin Energy - 26.90%
AGL - 22.70%
EnergyAustralia - 14.90%
Ergon Energy - 9.50%
Alinta Energy - 5.40%
Red Energy - 5.40%
Aurora Energy - 3.50%
ActewAGL - 2.50%
Simply Energy - 2.0%
Powershop - 1.0%
Dodo - 0.90%
Lumo Energy - 0.70%
Powerdirect - 0.60%
Energy Locals - 0.50%
Sumo Power - 0.50%
Momentum Energy - 0.40%
ReAmped Energy - 0.40%
1st Energy - 0.40%
Nectr Energy - 0.40%
Locality Planning Energy - 0.30%
Flow Systems - 0.20%
GloBird Energy - 0.20%
Metered Energy - 0.20%
Winenergy - 0.20%
Altogether Group - 0.20%
Diamond Energy - 0.20%
Arc Energy - 0.10%
CovaU - 0.10%
Mojo Power - 0.10%
OVO Energy - 0.10%
Qenergy - 0.10%
Tango Energy - 0.10%
Amber Electric - 0.10%
Discover Energy - 0.00%
Enova Energy - 0.00%

Source: AER Retail Energy Market Performance Update for Quarter 3, 2022-23

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How to Switch Energy Providers in Australia

Since the deregulation of the National Electricity Market, switching energy providers is easier than ever.

In fact, customers can compare electricity and gas plans online, and switch directly through their chosen provider's website, bu calling them, or using a comparison service like Selectra to make the switch for you.

You will most need to provide a valid form of ID and consent to a credit check in order to get the best energy rates available. Once you sign up with your new energy provider, they will take charge of contacting your old provider and letting them know you’ve switched.

Your old provider will take a final meter reading, and send you a final energy bill. After that, you will have been switched to your chosen new energy provider.

When you switch energy providers, you don’t need to worry about losing access to electricity and gas in your house during the switch. As your distributor is the one actually providing energy to your house, your energy service will not be cut out while you transfer to a new provider.

You also don’t need to worry about paying to switch providers. Unless you are fully disconnecting/reconnecting due to moving house or developing a new property, in which case there will probably be an additional fee involved, there is no cost to switching energy providers.

Top Rated Electricity Providers in Australia

Choosing the top electricity provider in Australia is really a personal choice. For some, that might be the cheapest electricity plan available, while for others they might think it’s getting the most return on the solar panels, or having great customer service.

To help answer this question, we've put together a list of the highest rated energy companies the market has to offer – by category.

Below you will find our rankings for some of the best electricity providers in Australia by looking at different criteria from across the web. It’s important to remember when comparing electricity plans and providers that not every provider is available in every state, and the plans they do have available might differ.

Here are some of the categories for top rated providers in Australia:
Best Rated Provider NSW
Best Rated Provider VIC
Best Rated Provider QLD
Best Rated Provider SA
Best Rated Dual Energy Provider
Best Rated Solar Energy Provider
Best Rated Providers for Business Customers
Best Rated Customer Service
Customer Top Rated
Best Rated Green Energy Provider

Choose from the drop-down list below to view more about this year's winners!

Best Rated Provider NSW

Red Energy is the winner for the best rated electricity provider in NSW. The company received a five-star rating for overall satisfaction, as well as high marks for customer service, billing and cost clarity, and ease of sign-up. The data is collected from a Canstar Blue survey, in which 2,200 bill-payers across the state of NSW provided feedback on their electricity provider, based on factors including customer service, bill and cost clarity, online tools and advice, ease of sign-up and value for money.

Owned by Snowy Hydro, a renewable energy generation company, Red Energy operates in NSW, Victoria, Queensland, South Australia, and the Australian Capital Territory. The retailer provides a range of market offers, primarily featuring variable rates, without any lock-in contracts or exit fees. In addition to exceptional customer service, one of Red Energy's standout features is its partnership with Qantas, which allows customers to earn two Frequent Flyer points for every dollar spent on their bill when paid on time.

Red Energy is Among the Cheapest Energy Providers in Australia!

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Red Energy is Among the Cheapest Energy Providers in Australia!

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Best Rated Provider VIC

Tango Energy is the winner for the best rated electricity provider in Victoria. The data is collected from a Canstar Blue survey, in which 2,100 electricity bill-payers in Melbourne and across VIC have had their say on their power companies of choice, which have been rated on factors including bill and cost clarity, online tools and advice, customer service and value for money.

Based in Melbourne, Tango Energy is the retail arm of the renewable power generation company Pacific Hydro. Operating mainly in Victoria, Tango Energy offers a limited selection of market plans with variable rates and competitive usage and supply rates. These plans typically come without conditional discounts, often requiring online communications and direct debit payments. Known for its straightforward approach, Tango Energy is generally one of the more affordable providers in the Victorian market, which has resonated well with customers.

Tango Energy is Among the Cheapest Energy Providers in Australia!

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Tango Energy is Among the Cheapest Energy Providers in Australia!

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Best Rated Provider QLD

Red Energy is the winner for the best rated electricity provider in Queensland. Red Energy received five-star reviews for customer service, bill and cost clarity, and overall satisfaction. The data is collected from a Canstar Blue survey, in which 1,608 Queensland households were asked for feedback on their electricity retailer, including bill and cost clarity, online tools and advice, customer service and value for money.

A key selling point for Red Energy is its partnership with Qantas, which allows customers to earn Frequent Flyer points for money spent on energy. Additionally, Red Energy is one of the few providers offering both electricity and gas in Queensland, along with Alinta Energy, AGL, and Origin. Owned by the renewable generation company Snowy Hydro, Red Energy has built a solid reputation for excellent customer service, as reflected in its ongoing success in NSW electricity ratings.

Red Energy is Among the Cheapest Energy Providers in Australia!

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Red Energy is Among the Cheapest Energy Providers in Australia!

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Best Rated Provider SA

Lumo Energy is the winner for the best rated electricity provider in South Australia. Lumo Energy received five-star reviews for overall satisfaction, value for money, customer service, bill and cost clarity, and ease of sign-up. The data is collected from a Canstar Blue survey, in which 806 South Australian households were asked for feedback on their electricity retailer, including bill and cost clarity, online tools and advice, customer service and value for money.

Owned by the renewable generation company Snowy Hydro, Lumo Energy is one of two providers under its umbrella, the other being Red Energy. For customers in South Australia, a key selling point is access to the Lumo Rewards program, which offers discounts at various major retailers. Lumo Energy's plans feature variable rates and no exit fees.

Lumo Energy is Among the Cheapest Energy Providers in Australia!

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Lumo Energy is Among the Cheapest Energy Providers in Australia!

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Best Rated Dual Energy Provider

Tango Energy is the winner for the best rated dual energy provider in Australia, earning five-star reviews for overall satisfaction and value for money, surpassing nine other energy retailers. The data is collected from a Canstar Blue survey, in which 2,600 households across the country were asked for feedback on their electricity retailer, including bill and cost clarity, online tools and advice, customer service and value for money.

As the retail arm of renewable energy generation company Pacific Hydro, Tango Energy offers electricity plans to households in New South Wales, Victoria, south-east Queensland, and South Australia, with dual fuel options available in Victoria. Tango provides one to two market offers per state, with discounts for customers who choose direct debit payments and e-billing. Tango Energy’s plans come with no lock-in contracts or exit fees.

Tango Energy is Among the Cheapest Energy Providers in Australia!

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Tango Energy is Among the Cheapest Energy Providers in Australia!

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Best Rated Solar Energy Provider

Red Energy is the winner for the best rated solar energy provider in Australia, outperforming major competitors like AGL, Origin, and EnergyAustralia.Red Energy received five-star ratings for overall customer satisfaction, customer service, bill and cost clarity, and ease of sign-up. The data is collected from a Canstar Blue survey, in which 2,100 bill-paying solar customers to rate their solar energy provider across key variables like customer service, bill and cost clarity, ease of sign-up, solar tariff rate, online tools and advice and value for money.

Red Energy is a versatile energy provider known for offering competitive electricity rates and reasonable feed-in tariffs in New South Wales, Victoria, Queensland, and South Australia. It features a solar-specific plan in NSW and a Qantas Solar plan in QLD. Additionally, Red Energy provides appealing feed-in tariff rates through its standard plans in other regions. A key highlight of Red Energy's offerings is its partnership with Qantas, allowing customers to earn Frequent Flyer points with select plans.

Red Energy is Among the Cheapest Energy Providers in Australia!

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Red Energy is Among the Cheapest Energy Providers in Australia!

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Best Rated Energy Provider for Business Customers

Alinta Energy is the winner for the best rated electricity provider for small businesses in Australia. Alinta Energy received five-star ratings for value for money, bill and cost clarity, online tools and advice, and overall satisfaction. The data is collected from a Canstar Blue survey, in which 600 small business owners across Australia had their say when it came to rating their electricity provider on key criteria.

Small to medium enterprises (SMEs) in New South Wales, Victoria, Queensland, and South Australia can sign up with Alinta Energy for electricity and natural gas. The retailer offers various business-specific plans, including a special offer for Qantas Business Rewards members to earn points when paying their bill. All plans come with no exit fees, no lock-in contracts, and flexible payment options. Alinta Energy also provides dual fuel options for eligible businesses in Western Australia.

Alinta Energy is Among the Cheapest Energy Providers in Australia!

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Alinta Energy is Among the Cheapest Energy Providers in Australia!

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Best Rated Customer Service: Diamond Energy

Not only is Diamond Energy the greenest energy company in Australia as we have just read above, but they are also consistently ranked as one of the best energy providers for customer service and complaints according to the Australian Energy Regulator annual Retail Markets Report.

According to the AER, Diamond Energy is one of the least-complained about energy providers in Australia, with less than 1% of their 9,478 customers making a complaint about the energy company. This score is based off of a 5 year trend of low customer complaints which is the reason it's beat out other companies for this spot. In addition to low complain numbers, Diamond Energy proves year-after-year to have some of the best customer service in terms of percentage of calls taken in under 30 seconds.

Diamond Energy Number of Customer Complaints (5-year Trend)
AER Report Year	Number of Complaints	Complaints as a Percentage of Customers
2016-2017	37	0.3%
2017-2018	34	0.3%
2018-2019	30	0.3%
2019-2020	23	0.2%
2020-2021	22	0.2%
2021-2022 Q3	15	0.1%

Source: AER Retail Market Reports (2021-2022 Q3) & AER Retail Market Reports (2015-2016 to 2019-2021).

Diamond Energy Customer Service
AER Report Year	Percentage of Calls Taken Within 30 Seconds	Average Wait Time of Calls
2015-2016	100%	0 seconds
2016-2017	100%	0 seconds
2017-2018	100%	0 seconds
2018-2019	100%	0 seconds
2019-2020	100%	0 seconds
202o-2021	100%	0 seconds

Source: AER Retail Market Reports (2015-2016 to 2019-2020).

Customer Top Rated: CovaU Energy

Summer 2022 also has brought us a change in the ranking for the best-rated energy supplier. CovaU Energy has knocked Enova Energy and the runner up Energy Locals out of their spots as the best-reviewed energy providers in Australia.

As a 100% Australian-owned energy company, with coverage across 5 out of 6 states, CovaU Energy has risen the ranks to become Australia's best-reviewed energy supplier. Reviews from across the web show that residential customers have very few bad things to say about CovaU Energy.

CovaU offers 24/7 customer support and according to reviews, it's great. CovaU is available inNew South Wales, Queensland, Victoria, Australian Capital Territory, South Australia, & Tasmania.

CovaU Energy Customer Rating
Review Site	Number of Stars
TrustPilot	4.9 out of 5 stars
Product Review	4.4 out of 5 stars
Google Review	4.0 out of 5 stars

Valid November 2024.

Top Rated Greenest Energy Provider

If you’re looking for the greenest energy provider in Australia, then Diamond Energy is an energy provider to consider. Since the Summer 2022 and the closure of Enova energy, Diamond Energy has moved from second place to first place becoming Australia’s greenest energy provider. This ranking is fact-checked and vetted thanks to GreenPeace’s 2022 Green Electricity Guide.

Diamond Energy ranks top among green providers thanks to its transparency and scored 100% on all of the categories and ranking criteria set out by Greenpeace. Here's a quick overview.

GreenPeace’s Greenest Electricity Provider in 2022
Generates 100% renewable energy vía solar power
Continued investment in Australian reneawbles
Strong supporter of solar power for homes & private residences
Does not participate in fossil fuel extractions.

Diamond Energy is available in New South Wales, Queensland, Victoria, & South Australia.

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Electricity Providers & Gas Suppliers in Australia - 2024 by state

Speak to a Selectra Energy Expert About All Your Energy Needs !

Energy Providers in Australia

Types of Energy Providers

The Big Three Energy Providers

What Are Tier 1 Energy Providers?

What Are Tier 2 Energy Providers?

Australian Owned Energy Companies

Providers That Bundle Electricity & Gas

Renewable Energy Companies Australia

Energy Providers that Offer Green Power

Carbon Neutral Energy Providers

Biggest Energy Companies in Australia

How to Switch Energy Providers in Australia

Top Rated Electricity Providers in Australia

Best Rated Provider NSW

Red Energy is Among the Cheapest Energy Providers in Australia!

Best Rated Provider VIC

Tango Energy is Among the Cheapest Energy Providers in Australia!

Best Rated Provider QLD

Red Energy is Among the Cheapest Energy Providers in Australia!

Best Rated Provider SA

Lumo Energy is Among the Cheapest Energy Providers in Australia!

Best Rated Dual Energy Provider

Tango Energy is Among the Cheapest Energy Providers in Australia!

Best Rated Solar Energy Provider

Red Energy is Among the Cheapest Energy Providers in Australia!

Best Rated Energy Provider for Business Customers

Alinta Energy is Among the Cheapest Energy Providers in Australia!

Best Rated Customer Service: Diamond Energy

Customer Top Rated: CovaU Energy

Top Rated Greenest Energy Provider