Blue NRG Contact Information
Updated on
Need to get in touch with Blue NRG? Whether you're looking for help with a business energy plan, want to report a complaint, or simply need to update your contact preferences, this guide outlines all the ways to reach Blue NRG's local support team. Plus, we explain how Selectra can help you compare electricity plans for your business or home.
Who Is Blue NRG?
Blue NRG is an Australian electricity retailer specializing in business energy solutions. Based in Melbourne, Blue NRG provides electricity plans to small and medium-sized enterprises, with a focus on transparent pricing, no lock-in contracts, and local customer support. Their streamlined business model is designed to meet the unique needs of commercial energy users while maintaining flexibility and reliability.
Blue NRG Contact Details
Blue NRG offers several contact channels depending on your enquiry type. Whether you need general assistance, want to discuss a sales enquiry, or need help with overdue accounts, you can reach them via phone, email, or post.
 Below are the ways you can contact Blue NRG:
| Contact Method | Details |
|---|---|
| Sign up or Switch with Selectra | 1300 560 964 |
| General Enquiries | 1300 599 888 |
| Email (General) | [email protected] |
| Sales Enquiries | [email protected] |
| Collections Team | [email protected] |
| Fax | 1300 881 903 |
| Operating Hours | Monday to Friday: 9:00am – 5:00pm (AEST/AEDT) |
| Postal Address | PO Box 24390, Melbourne VIC 3001 |
| Interpreter Services | Call 131 450 (TIS National) |
| No-Contact Requests | Phone or email [email protected] |
Complaints and Emergencies
For faults and electricity emergencies, Blue NRG recommends contacting your local electricity distributor directly. Distributor contact details can be found on your bill or on the Blue NRG website. If you need to file a complaint about your service or billing experience, you can do so by phone or email during business hours. Blue NRG’s team aims to resolve all complaints promptly and fairly.
⚡ Comparing Energy Plans: Finding the cheapest energy plan can save you hundreds of dollars a year. Compare providers based on usage rates, supply charges, and discounts using Selectra's Website. Click below to get the best deal for your home—savings are only one click away!
Interpreter & Accessibility Support
Blue NRG provides access to interpreter services through TIS National for customers who prefer to communicate in a language other than English. To use this service, call 131 450 and ask to be connected to Blue NRG.
Customers with hearing or speech impairments can access Blue NRG through the National Relay Service by using the appropriate relay number and requesting to be connected to 1300 599 888.
Looking to Compare Business Energy Plans?
Blue NRG is a great option for small and medium businesses, but how do you know if it’s the best fit for your needs? Whether you're running a café, office, or warehouse, Selectra can help you compare business electricity plans quickly and easily—over the phone.
Speak With a Business Energy Expert
Call Selectra on 1300 560 964
Monday to Friday, 9:00am – 7:00pm (AEST)
Blue NRG is an Australian business electricity provider with a focus on customer support and competitive pricing. Customers can contact them by phone, email, or post depending on the type of enquiry, with interpreter and accessibility services available. If you're exploring business energy options or want to switch providers, Selectra can make the process quick and easy.
Click below to find a better deal for your home!
