ActewAGL Customer Reviews and Ratings in 2025

In 2025, ActewAGL has a rating of 2.6 out of 5 on Trustpilot. And it has a rating of 1.6 out of 5 on ProductReview. Reviews of ActewAGL by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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What our energy expert has to say about ActewAGL

ActewAGL is widely regarded as a reliable and community-focused energy provider in the Canberra region. Customers appreciate its strong local presence, flexible plans like Direct Saver and Battery Saver that support energy efficiency and renewable integration, and commitment to sustainable energy solutions. While some users note that prices can be higher compared to national competitors, many value the personalized customer service and innovative programs such as Virtual Power Plant participation. Overall, ActewAGL is seen as a solid choice for those seeking trustworthy, forward-thinking energy options with a local touch.

Pros and cons of ActewAGL according to Selectra

What do customers have to say about ActewAGL on Trustpilot, ProductReview

The table below offers an overview of the average rating for ActewAGL based on customers opinions from popular review websites.

82% of ProductReview of ActewAGL are negative reviews.

Please give us your opinion about ActewAGL

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Review ActewAGL

Review Policy

To give your opinion on ActewAGL you must be or have been a customer of this supplier.

Learn more about Selectra's moderation policy

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Email

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Experienced at

Date

Please select a date within the last year, up to today.

I agree that the data entered will be collected by Selectra, solely for the purpose of displaying my customer opinion.

I hereby certify that I am a current or former customer of ActewAGL

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By Savannah Walker

Energy & Telecom SEO Specialist

Savannah Walker is Selectra’s SEO Project Manager and Editor, leading the team that focuses on energy, telecommunications and consumer technology, across news, reviews and how-tos.