Lumo Energy Customer Reviews and Ratings in 2025

In 2025, Lumo Energy has a rating of 1.8 out of 5 on Trustpilot. And it has a rating of 1.5 out of 5 on ProductReview. Reviews of Lumo Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

Have you had an experience with Lumo Energy ? Give us your opinion.

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To give your opinion on Lumo Energy you must be or have been a customer of this supplier.

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What our energy expert has to say about Lumo Energy

While Lumo Energy offers a user-friendly digital experience and competitive rates for some households, it may not always provide the lowest prices or most consistent customer support compared to larger competitors. For tech-savvy customers who prefer managing their energy online, it’s a solid choice, but those seeking premium service or national coverage might look elsewhere.

Pros and cons of Lumo Energy according to Selectra

What do customers have to say about Lumo Energy on Trustpilot, ProductReview

The table below offers an overview of the average rating for Lumo Energy based on customers opinions from popular review websites.

90% of ProductReview of Lumo Energy are negative reviews.

Please give us your opinion about Lumo Energy

Publish a review

Review Lumo Energy

Review Policy

To give your opinion on Lumo Energy you must be or have been a customer of this supplier.

Learn more about Selectra's moderation policy

Rate

Comment

Name

Email

A link will be sent to you to verify your address.

Experienced at

Date

Please select a date within the last year, up to today.

I agree that the data entered will be collected by Selectra, solely for the purpose of displaying my customer opinion.

I hereby certify that I am a current or former customer of Lumo Energy

Learn more about the processing of my data

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By Savannah Walker

Energy & Telecom SEO Specialist

Savannah Walker is Selectra’s SEO Project Manager and Editor, leading the team that focuses on energy, telecommunications and consumer technology, across news, reviews and how-tos.