ENGIE Customer Reviews and Ratings in 2025

In 2025, ENGIE has a rating of 3.5 out of 5 on Trustpilot. And it has a rating of 1.3 out of 5 on ProductReview. Reviews of ENGIE by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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What our energy expert has to say about ENGIE

ENGIE stands out for its competitive pricing and broad state coverage, making it a practical option for households seeking affordable rates without lock-in contracts. Its digital-first approach ensures simple online management, and corporate backing by a global player adds reliability. However, households seeking advanced renewable energy products or reward programs may find ENGIE’s residential offering modest compared to some rivals. The company is an ideal pick for customers prioritising value and straightforward tariffs over extra perks or green features.

Pros and cons of ENGIE according to Selectra

What do customers have to say about ENGIE on ProductReview, Trustpilot

The table below offers an overview of the average rating for ENGIE based on customers opinions from popular review websites.

94% of ProductReview of ENGIE are negative reviews.

Please give us your opinion about ENGIE

Publish a review

Review ENGIE

Review Policy

To give your opinion on ENGIE you must be or have been a customer of this supplier.

Learn more about Selectra's moderation policy

Rate

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Email

A link will be sent to you to verify your address.

Experienced at

Date

Please select a date within the last year, up to today.

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I hereby certify that I am a current or former customer of ENGIE

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By Savannah Walker

Energy & Telecom SEO Specialist

Savannah Walker is Selectra’s SEO Project Manager and Editor, leading the team that focuses on energy, telecommunications and consumer technology, across news, reviews and how-tos.