Ergon Energy Customer Reviews and Ratings in 2025

In 2025, Ergon Energy has a rating of 3.5 out of 5 on Trustpilot. And it has a rating of 1.5 out of 5 on ProductReview. Reviews of Ergon Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

Have you had an experience with Ergon Energy ? Give us your opinion.

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What our energy expert has to say about Ergon Energy

Ergon Energy plays a vital role in delivering electricity to geographically remote and rural communities where commercial competition is limited. Its government-backed model ensures fair and uniform pricing across a vast and often challenging service area. While the regulated price model offers stability, customers in the Ergon area have fewer options and less flexibility compared to urban counterparts. Ergon’s investments in renewable projects and network upgrades show a commitment to sustainability, yet some customers express frustration with outages and technology modernization. Overall, Ergon Energy is essential for reliable power in regional Queensland but lacks the competitive choices found in major city markets.

Pros and cons of Ergon Energy according to Selectra

What do customers have to say about Ergon Energy on Trustpilot, ProductReview

The table below offers an overview of the average rating for Ergon Energy based on customers opinions from popular review websites.

89% of ProductReview of Ergon Energy are negative reviews.

Please give us your opinion about Ergon Energy

Publish a review

Review Ergon Energy

Review Policy

To give your opinion on Ergon Energy you must be or have been a customer of this supplier.

Learn more about Selectra's moderation policy

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Email

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Experienced at

Date

Please select a date within the last year, up to today.

I agree that the data entered will be collected by Selectra, solely for the purpose of displaying my customer opinion.

I hereby certify that I am a current or former customer of Ergon Energy

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By Savannah Walker

Energy & Telecom SEO Specialist

Savannah Walker is Selectra’s SEO Project Manager and Editor, leading the team that focuses on energy, telecommunications and consumer technology, across news, reviews and how-tos.