OVO Energy Customer Reviews and Ratings in 2026
In 2026, OVO Energy has a rating of 3.8 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot, Selectra
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.6 out of 5 | 722 |
| Trustpilot | 3.8 out of 5 | 298 |
| Selectra | 4.33 out of 5 | 3 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy in Australia focuses on making power bills simpler and greener, offering straightforward electricity plans with features designed to smooth out costs over the year so households can budget more easily. Its flagship offers include fixed monthly payments that help reduce bill shock, plus the chance to earn interest on account credit, which can turn careful energy use into real savings. All plans are carbon neutral, with GreenPower automatically included, so customers can cut their emissions without having to navigate complex add‑ons. OVO also caters to different lifestyles, with choices like plans that give several hours of free power each day for smart‑meter users and specialised options for electric vehicle owners. Solar customers benefit from dedicated feed‑in tariffs, and the digital tools—such as the online portal and mobile app—make it easy to track usage, manage payments, and stay on top of energy costs from anywhere.
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