OVO Energy Customer Reviews and Ratings in 2026
In 2026, OVO Energy has a rating of 3.8 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot, Selectra
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.6 out of 5 | 722 |
| Trustpilot | 3.8 out of 5 | 298 |
| Selectra | 4.33 out of 5 | 3 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy in Australia focuses on making power bills easier to live with and better for the environment, combining simple plans with genuinely useful extras. Its flagship offers use bill smoothing and equal monthly payments so households can avoid big seasonal bill spikes and plan their budgets with more confidence. All electricity is carbon neutral, with GreenPower included and options to increase the share of certified renewable energy if you want to go greener. Customers who keep their accounts in credit are rewarded with 3% interest on those balances, turning good bill habits into real savings over time. OVO also caters to specific needs, with dedicated electric vehicle plans and options like daily “free power” windows for smart-meter customers, plus solar feed-in tariffs in the states where it operates, helping solar households get more value from the energy they export. Managing your account is straightforward through its online portal and app, and many reviewers highlight responsive support and clear communication as added reasons to choose OVO.
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