OVO Energy Customer Reviews and Ratings in 2026
In 2026, OVO Energy has a rating of 4.1 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.6 out of 5 | 716 |
| Trustpilot | 4.1 out of 5 | 294 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy stands out in Australia by focusing on simple, budget-friendly electricity that’s also better for the planet. Its signature bill-smoothing approach lets customers pay the same amount each month, spreading costs across the year so there are fewer surprises when usage spikes in summer or winter. On top of that, OVO supplies carbon‑neutral power and builds GreenPower into its offers, making it easy to support renewables without having to manage complex add‑ons yourself. Customers who like to stay in credit are rewarded too, with interest paid on positive account balances, turning careful bill management into real savings over time. A range of plans, including options like The One Plan, Basic and Free 3, give different types of households flexibility—whether they just want straightforward low‑fuss pricing, more predictable equal monthly payments, or the chance to shift usage into free daily hours to cut costs further. Together, these features make OVO particularly appealing to Australians who want transparent pricing, practical tools to control their bills, and an easy way to back cleaner energy.
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