OVO Energy Customer Reviews and Ratings in 2025
In 2025, OVO Energy has a rating of 4.3 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.6 out of 5 | 710 |
| Trustpilot | 4.3 out of 5 | 292 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy stands out in Australia for making bills easier to manage with predictable monthly payments through bill smoothing, delivering carbon-neutral electricity with GreenPower included, and even rewarding positive balances with 3% interest to help stretch your dollars further. Its flexible, no lock-in plans cover a range of needs—from The One Plan for simple budgeting, to EV-friendly options, to the Free 3 plan that offers three hours of free power each day for smart‑meter homes—so savvy households can cut costs by shifting usage. Solar customers get straightforward feed-in tariffs, while the intuitive app and online account provide clear usage insights, timely alerts, and handy webchat support. With no exit fees, transparent pricing, and a strong focus on cleaner energy, OVO offers a practical, planet‑minded way to power your home.
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