OVO Energy Customer Reviews and Ratings in 2026
In 2026, OVO Energy has a rating of 4.1 out of 5 on Trustpilot. And it has a rating of 3.4 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.4 out of 5 | 715 |
| Trustpilot | 4.1 out of 5 | 294 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy stands out in Australia for combining budget-friendly power with features that genuinely make bills easier to live with: their bill-smoothing and equal monthly payment options help households avoid bill shock, while customers who stay in credit are rewarded with interest on their balance, turning good bill management into a small financial bonus. All core plans are built around 100% carbon-neutral electricity, with GreenPower included and the option to increase your share of renewables, so it’s a strong choice if you want your home to run on cleaner energy without juggling complicated tariffs. OVO also caters well to different lifestyles, from electric vehicle owners to solar households, with EV-focused offers and competitive feed-in tariffs that let you get more value from rooftop panels. Add in flexible, no–lock-in electricity plans like The One Plan and options that include several hours of free power each day for smart-meter customers, plus easy digital account management via app and online portal, and OVO Energy becomes an attractive provider for Australians who want simplicity, greener power, and smart ways to keep control of their energy costs.
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