OVO Energy Customer Reviews and Ratings in 2026
In 2026, OVO Energy has a rating of 3.8 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot, Selectra
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.6 out of 5 | 722 |
| Trustpilot | 3.8 out of 5 | 298 |
| Selectra | 4.33 out of 5 | 3 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy stands out in Australia for offering simple electricity plans that make budgeting and going green much easier. Its flagship options are built around predictable, equal monthly payments and an innovative bill‑smoothing system, helping households avoid seasonal bill spikes and keep energy costs under control. All plans come with carbon‑neutral electricity and included GreenPower as standard, with the option to boost the share of renewables, so customers can support cleaner energy without juggling complex add‑ons. Many tariffs also reward smart usage, such as plans that give several hours of free power each day or pay competitive feed‑in tariffs to solar owners, which can reduce overall costs for households that can shift their consumption or export solar. On top of that, OVO pays interest on account credit balances, effectively rewarding customers who stay in front on their bills, and pairs everything with app and online account management so it’s easy to track usage and stay on top of payments from anywhere in NSW, VIC, QLD, and SA.
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