OVO Energy Customer Reviews and Ratings in 2026
In 2026, OVO Energy has a rating of 3.7 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot, Selectra
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.6 out of 5 | 723 |
| Trustpilot | 3.7 out of 5 | 300 |
| Selectra | 4.33 out of 5 | 3 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy in Australia stands out for offering straightforward, carbon‑neutral electricity plans that make it easier to stay in control of your budget. Many customers appreciate the bill‑smoothing approach, which spreads costs into even monthly payments and helps avoid large seasonal bill spikes, while any account credit can actually earn interest, rewarding households that stay ahead. Their range of options includes plans with daily free off‑peak hours for homes with smart meters, flexible offers tailored to electric‑vehicle owners, and competitive solar feed‑in tariffs for those with rooftop panels. With no lock‑in contracts or exit fees on key plans, simple online and app account management, and a strong focus on cleaner energy, OVO Energy appeals to Australians who want both predictable bills and support for a more sustainable lifestyle.
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