OVO Energy Customer Reviews and Ratings in 2026
In 2026, OVO Energy has a rating of 3.7 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of OVO Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about OVO Energy
OVO’s innovative bill smoothing feature and reward of 3% interest on account credits help reduce bill shock, especially for those preferring consistent expenses. While the company receives praise for its customer service and green energy commitment, downsides include limited payment options (direct debit only) and the absence of gas services, which may deter some users.
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Pros and cons of OVO Energy according to Selectra
Strengths of OVO Energy
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Weaknesses of OVO Energy
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What do customers have to say about OVO Energy on ProductReview, Trustpilot, Selectra
The table below offers an overview of the average rating for OVO Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 3.6 out of 5 | 723 |
| Trustpilot | 3.7 out of 5 | 300 |
| Selectra | 4.33 out of 5 | 3 |
68% of ProductReview of OVO Energy are positive reviews.
OVO Energy stands out in Australia for combining simple, flexible electricity plans with features that genuinely make day‑to‑day budgeting easier. Many customers like that bills are “smoothed” into predictable monthly amounts, helping to avoid big seasonal surprises, while any account credit can even earn interest, rewarding those who stay in front. OVO focuses on carbon‑neutral power and builds GreenPower directly into its flagship offers, so it’s easy to lower your household’s emissions without having to manage add‑ons yourself. Households with smart meters can also benefit from plans that include a block of free electricity each day, creating real savings for anyone able to shift usage into those hours. On top of that, electric‑vehicle and solar customers get access to tailored plans and competitive feed‑in tariffs, supported by a modern app and online account tools that make tracking usage, payments, and credits straightforward.
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