Nectr is one of Australia's newer energy retailers, serving homes in New South Wales, the ACT, South-East Queensland and South Australia. Backed by the global solar company Hanwha Group, Nectr specialises in 100% carbon-neutral electricity at competitive rates, with fixed prices and no exit fees. Read on to decide whether Nectr is the right fit for your home.
Since 2019
retailing energy
100%
carbon neutral
Hanwha
solar-backed
4 states
NSW · ACT · QLD · SA
Where it operates
| State | Electricity | Gas |
|---|---|---|
| New South Wales | ✓ | ✗ |
| ACT | ✓ | ✗ |
| Queensland (South-East) | ✓ | ✗ |
| South Australia | ✓ | ✗ |
| Victoria | ✗ | ✗ |
| Western Australia | ✗ | ✗ |
| Tasmania | ✗ | ✗ |
Plans & rates
Plans differ by state and billing method. Every retailer must publish a Default Market Offer (the government reference price), and Nectr's market offers are set as a discount off that benchmark.
There are no live Nectr electricity plans listed right now. To see what you would actually pay, compare Nectr against other retailers for your address and usage.
Nectr's standard-rate plan with fixed rates for 12 months, so your rates do not change during the term. Your energy is 100% carbon neutral, meaning the emissions from generating it are offset through accredited carbon-reduction projects.
Takes going green a step further by investing in renewable generation through the government-accredited GreenPower program. Fixed rates for 12 months with 100% GreenPower, at slightly higher rates.
Rates change often. Published rates date quickly. Compare Nectr against the retailers that supply your address for current pricing.
Billing & payment
Climate record
Nectr sells 100% carbon-neutral electricity, with the emissions from generation offset through accredited carbon-reduction projects, and a GreenPower plan that invests in new government-accredited renewable generation. Backed by the Hanwha Group, Nectr has co-invested in operational solar farms in Australia and supports the construction of new solar generation.
3.67/5
Selectra customer reviews
532 reviews
4.1/5
ProductReview
4.1/5
Trustindex
Customers most often praise the competitive rates and the responsive, Australian-based support team, with several naming the agent who helped them. The most common complaints concern unexpected bill increases and door-to-door sales.
Read our full Nectr review →Common questions
Nectr is a renewable-focused energy retailer that began retailing in 2019 as the retail arm of Hanwha Energy Australia. It sells 100% carbon-neutral electricity and GreenPower plans at competitive rates in NSW, the ACT, South-East Queensland and South Australia. The Nectr team is based in Australia.
Nectr is the retail arm of the Hanwha Group, a South Korean solar and renewable-energy company, but the Nectr team is based in Australia. In Australia, Hanwha has co-invested in operational solar farms and supports the construction of new solar generation.
Nectr offers two fixed 12-month electricity plans: 100% Clean (carbon-offset energy at standard rates) and GreenPower (100% government-accredited renewable energy at slightly higher rates). Both have no lock-in contracts and no exit fees.
Nectr supplies electricity to homes in New South Wales, the ACT, South-East Queensland and South Australia. It does not currently retail energy in Victoria, Western Australia or Tasmania.
Nectr scores around 3.6/5 on Google Reviews and 4.1/5 on both ProductReview and Trustindex. Customers praise the responsive, Australian-based support and competitive rates; the most common complaints concern unexpected bill increases and door-to-door sales.
You can sign up online at nectr.com.au with your personal details, ID (driver licence, passport or Medicare card) and a nominated direct debit or card. To cancel, contact Nectr by phone, email or in writing. Nectr has no exit fees, and you can cancel within 10 business days of signing. See the contact page for details.
Nectr is one option, but not always the cheapest. Compare it against other retailers that supply your address to find the plan that fits how you use energy.
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