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Momentum Energy
Electricity & Gas, Contact Information, Reviews

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Momentum Energy is a small energy provider serving Victoria, New South Wales, Queensland, and South Australia, which prides itself in its green energy initiatives and simple plans without confusing discounts. Read more about Momentum Energy, and all its offers, below, to find out which Australian energy provider is best for you.

Momentum Energy Plans

Momentum Energy electricity plans were first available in Victoria, but have since expanded to not only include electricity but also Momentum Energy gas in Victoria but also electricity plans in several other parts of the country.

Below, you can find whether Momentum Energy gas or electricity is available in your state.

Momentum Energy by State
  Momentum Energy Electricity Momentum Energy Gas
New South Wales    
ACT    
Victoria    
Queensland    
South Australia    
Western Australia    
Tasmania    

Momentum Energy has a couple of energy plans available. Below, you can find a summary of the current lineup of Momentum Energy plans available in Australia:

Momentum Energy Self Serve

Electricity and Gas

Momentum Energy Self Serve is an entirely online energy plan available to residential Australians.

Self Serve has the highest discount off the reference price of any Momentum Energy electricity plan, but you need to agree to:

  • Online-only methods to contact Momentum Energy (via MyAccount or email)
  • Direct debit only
  • eBilling only (no paper bills)

If you’re someone who doesn’t mind managing their energy services 100% online, Momentum Energy Self Serve is among the cheaper energy plans currently available.

Momentum Energy Everyday Energy

If you prefer flexibility with your energy account, Momentum Energy Self Serve lets you choose your billing, payment, and contact method. 

With Momentum Energy Everyday Energy get a smaller discount off the reference price but with the following benefits:

  • Flexible billing and payment methods
  • Flexible Momentum Energy customer support
  • No fixed term, $0 exit fees
  • Ongoing benefit period and contract

Momentum Energy Solar and Friends

Households with solar panels can get a higher solar feed-in tariff with Momentum Energy Solar and Friends plan.

Momentum Energy Solar and Friends doesn’t come with a discount off the reference price but, for households that export a lot of solar energy to the grid, they can make it up with solar credits and a higher feed-in tariff.

In addition to a higher solar feed-in tariff, Solar and Friends includes:

  • Flexible bill payment options
  • Flexible billing options
  • $0 exit fees, and an ongoing benefit period
  • Flexible ways to contact Momentum Energy
  • Renewable energy matching promise

Momentum Energy Bill Boss

Momentum Energy Bill Boss is only available in Victoria.

Like Momentum Energy Self Serve, Momentum Energy Bill Boss requires eBilling, however, you can choose your bill payment method and ways you can contact Momentum Energy.

With Momentum Energy Bill Boss:

  • Flexible bill payment options
  • eBilling only (no paper bills)
  • No fixed term, and an ongoing benefit period
  • Flexible Momentum Energy contact methods
  • Renewable energy matching promise
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Momentum Energy Electricity & Gas Rates

Below you can find Momentum Energy rates by state.

Momentum Energy rates are based on the distribution network for the state and city listed below. Your actual Momentum Energy rates and costs may vary depending on your circumstances.

Momentum Energy Rates New South Wales

Momentum Energy electricity plans are available in New South Wales.

Momentum Energy electricity rates are based on an estimated annual usage of 3,900kWh for a household on a single-rate tariff in Sydney, New South Wales. Always check your own address when signing up for an energy plan to see whats available in your location.

Momentum Energy Electricity Rates NSW
  Self Serve Everyday Energy Solar and Friends
Discount off the Reference Price 22% discount 19% discount Equal to the Reference Price
Daily Supply Charge 77.033c / day 79.99c / day 98.76c / day
Usage Rates 20.65c / kWh 21.44c / kWh 26.47c / kWh
Estimated Annual Cost $1,086 / year $1,128 / year $1,393 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for the Ausgrid Network in Sydney, NSW. Calculations are based on the reference price. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid February 2022.

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Momentum Energy Rates Victoria

Momentum Energy gas and electricity plans are available in Victoria.

Momentum Energy rates are based on an estimated annual usage of 4,000kWh for a household on a single-rate tariff in Melbourne, Victoria. Always check your own address when signing up for an electricity or gas plan to see what's available in your location.

Momentum Energy Electricity Rates Vic
  Self Serve Bill Boss Everyday Energy Solar and Friends
Discount off the Reference Price 18% discount 16% discount Equal to the Reference Price Equal to the Reference Price
Daily Supply Charge 98.59c / day 100.99c / day 120.23c / day 120.23c / day
Usage Rates 17.8c / day 18.24c / day 21.71c / day 21.71c / day
Estimated Annual Cost $1,072 year $1,098 / year $1,307 / year $1,037 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for the Citipower Network in Melbourne, Vic. Calculations are based on the reference price. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid February 2022.

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Momentum Energy Gas Rates Vic
  Self Serve Bill Boss Everyday Energy Solar and Friends
Daily Supply Charge 89.1c / day 89.1c / day 89.1c / day 89.1c / day
Usage Rates 2.75c to 1.87c / MJ 2.97c to 1.98c / MJ 2.53c to 2.31c / MJ 2.53c to 2.31c / MJ
Estimated Annual Cost $1,540 / year $1,650 / year $2,070 / year $2,070 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for AGN in Melbourne, Vic. Calculations are based on an average daily usage of 159MJ/day. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid February 2022.

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Momentum Energy Rates Queensland

Momentum Energy electricity plans are available in Queensland.

Momentum Energy rates are based on an estimated annual usage of 4,600kWh for a household on a single-rate tariff in Brisbane, Queensland. Always check your own address when signing up for an energy tariff to see what's available.

Momentum Energy Electricity Rates Qld
  Self Serve Everyday Energy Solar and Friends
Discount off the Reference Price 17% discount 14% discount Equal to the Reference Price
Daily Supply Charge 81.17c / day<81.17c / day/td> 84.11c / day 97.8c / day
Usage Rates 19.8c / kWh 20.52c / kWh 23.86c / kWh
Estimated Annual Cost $1,207 / year $1,251 / year $1,454 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for the Energex Network in Brisbane, Qld. Calculations are based on the reference price. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid February 2022.

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Momentum Energy Rates South Australia

Momentum Energy electricity plans are available in South Australia

Momentum Energy rates are based on an estimated annual usage of 4,000kWh for a household on a single-rate tariff in Adelaide, South Australia. Always check your address when signing up for an energy plan to see what's currently available.

Momentum Energy Electricity Rates SA
  Self Serve Everyday Energy Solar and Friends
Discount off the Reference Price 13% discount 10% discount Equal to the Reference Price
Daily Supply Charge 91.17c / day 94.30c / day 194.79c / day
Usage Rates 28.996c / kWh 29.997c / kWh 33.3c / kWh
Estimated Annual Cost $1,493 / year $1,544 / year $1.716 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for SA Power Networks in Adelaide, SA. Calculations are based on the reference price. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid February 2022.

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Momentum Energy Contact

If you are on the Momentum Energy Self Serve plan you can only contact Momentum Energy by email or through MyAccount.

Do you need to contact Momentum Energy?

If you’re a Momentum Energy Self Serve customer you can only contact Momentum Energy by email or MyAccount. For all other Momentum customers, you can contact Momentum Energy by phone, email, or request a callback online.

Below, you can find a summary of Momentum Energy contact numbers, email, and business hours.

Momentum Energy Contact
Momentum Energy Contact Method How to Contact Momentum Energy
Momentum Energy Phone Number
For New Customers
1800 794 824
Monday to Friday: 8am - 6pm
Momentum Energy Phone Number
For Existing Customers
1300 662 778
Monday to Friday: 8am - 7pm
Momentum Energy Phone Number
For International Customers
+61 3 8612 6400
Monday to Friday: 8am - 7pm
Momentum Energy Email info@momentum.com.au
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Momentum Energy Login for MyAccount

Your Momentum Energy login can be used to access MyAccount, to manage your energy services online.

If you have a Momentum Energy Self Serve plan, you will need a Momentum Energy MyAccount to manage your services and modify your account details.

You can get your Momentum Energy login by registering online. You just need your Momentum account number and date of birth to get started, Once you have your Momentum login details you will be able to access MyAccount.

With Momentum Energy MyAccount you can:

  • View, manage, and pay your Momentum Energy bills
  • Compare and switch Momentum Energy plans
  • Update your account details
  • Organise your move with Momentum Energy

Momentum Energy Review

Like most energy providers in Australia, Momentum Energy reviews are mixed.

Of the 291 Momentum Energy reviews on ProductReview, the energy provider is rated 2.1 out of 5 stars.

Customers cite the following as reasons for their positive Momentum Energy reviews:

  • Good electricity and gas rates
  • Polite and helpful customer service

Hugo42 says in his verified 5-star Momentum Energy review: I have had my mains and solar power handled by Momentum for several years and have no complaints. Their support people are easy to deal with and their prices are very reasonable. I had a couple of years where I thought the annual price hike was unreasonable but was able to haggle it down by phoning them and quoting a better rival price. That hasn't happened for a few years though and their prices are good compared to other offers I've looked at.

Reasons customers left in their 1-star Momentum Energy reviews include:

  • Billing issues and discrepancies
  • Difficulty contacting customer service
  • Unexpected price increases

Kings, in Central Highlands and Goldfields, Vic says in his verified 1-star review: Do not use this company Just received a letter today from Momentum Energy (letter attached) telling us that our bill will increase on the 1st Jan 2020 by a massive "25%" $980 extra next year... This is typical energy company price gouging... It won't be happening as I will be going elsewhere.... They make it difficult by creating this mess over the Xmas break so people don't have the time to change companies over that time period, with Xmas breaks etc... Very unhappy…

Momentum Energy: Pay Bill Guide

If you’re a Momentum Energy Self Serve customer, you can only pay your Momentum Energy bill by direct debit.

Unless you’re on a Momentum Energy Self Serve plan, you have different methods to pay your Momentum Energy bill.

Energy bill

While the easiest Momentum Energy bill payment method is to set up a direct debit with a valid credit or debit card, you can also pay a Momentum Energy bill by phone, online, post, or BPAY.

Momentum Energy bill payment methods include:

  • Online payment by debit or credit card
  • By phone call 1300 662 778
  • Set up a direct debit with MyAccount or call 1300 662 778
  • BPAY
  • AusPost Bill Pay
  • By mail to the address on your latest Momentum Energy bill

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