Momentum Energy is a small energy provider serving Victoria, New South Wales, Queensland, and South Australia, which prides itself in its green energy initiatives and simple plans without confusing discounts. Read more about Momentum Energy, and all its offers, below, to find out which Australian energy provider is best for you.
Momentum Energy electricity and gas rates
Momentum Energy is now available in New South Wales, Victoria, South Australia and, most recently, Queensland. Not every plan is available in every state through Momentum Energy, and only Victorian’s can sign up for a Momentum Energy gas plan currently, but below you can find a summary of the key features of each energy plan Momentum sells.
| Momentum Energy Plan | Features |
|---|---|
| Self Serve |
|
| Bill Boss |
|
| Everyday Energy |
|
| Solar and Friends |
|
Momentum Energy rates in Victoria
If you live in Victoria, you have access to four Momentum electricity plans, and three Momentum gas plans. Each plan offers something a little different, whether you’re looking for the cheapest offer, flexible billing, or a higher solar feed-in-tariff for your solar PV system. Below you can find the electricity and gas rates for Momentum Energy in Victoria, within the Citipower distribution network on a single-rate tariff.
| Self Serve | Bill Boss | Everyday Energy | Solar and Friends | |
|---|---|---|---|---|
| Discount off the reference price | 14% discount | 10% discount | 2% discount | 2% discount |
| Daily supply charge | 107.635c / day | 107.635c / day | 107.635c / day | 107.635c / day |
| Usage rates | 17.545c / kWh | 18.612c / kWh | 21.175c / kWh | 21.175c / kWh |
| Estimated annual cost | $1,095 / year | $1,137 / year | $1,240 / year | $1,240 / year |
Source: Momentum Energy. Rates valid for postcode 3000 within Citipower distribution network on a single-rate tariff. Estimated annual cost based on average usage of 4,000kWh/year. Valid February 2021.
| Self Serve | Bill Boss | Everyday Energy | |
|---|---|---|---|
| Daily supply charge | 87.12c / day | 87.12c / day | 87.12c / day |
| Usage rates | 2.09c to 1.43c / MJ | 2.42c to 1.54c / MJ | 2.97c to 1.98c / M |
| Estimated annual cost | $1,135 / year | $1,249 / year | $1,484 / year |
Source: Momentum Energy. Rates valid for postcode 3000 within AGN distribution network for a block-rate tariff. Estimated annual cost based on average usage of 50,000MJ/year. Valid February 2021.
Momentum Energy rates in Queensland
Momentum Energy has, most recently, expanded in South-East Queensland with residents now able to choose between three Momentum electricity plans. Below you can find Momentum Energy electricity rates for Queensland, for a single-rate tariff within the Energex distribution network.
| Self Serve | Everyday Energy | Solar and Friends | |
|---|---|---|---|
| Discount off the reference price | 23% discount | 18% discount | 10% discount |
| Daily supply charge | 93.793c / day | 93.793c / day | 93.793c / day |
| Usage rates | 17.864c / kWh | 19.382c / kWh | 21.901c / kWh |
| Estimated annual cost | $1,165 / year | $1,235 / year | $1,350 / year |
Source: Momentum Energy. Rates valid for postcode 4000 within Energex distribution network on a single-rate tariff. Estimated annual cost based on average usage of 4,600kWh/year. Valid February 2021.
Momentum Energy rates in New South Wales and South Australia
Unlike Victoria and Queensland, residents of New South Wales and South Australia only have one Momentum Energy electricity plan available to them. With Momentum Energy’s Everyday Energy plan, customers get flexible billing and payment options as well as simple discounts and transparent pricing.
| Everyday Energy New South Wales |
Everyday Energy South Australia |
|
|---|---|---|
| Discount off the reference price | 21% discount | 8% discount |
| Daily supply charge | 94.886c / day | 100.683c / day |
| Usage rates | 20.614c / kWh | 32.78c / kWh |
| Estimated annual cost | $1,150 / year | $1,679 / year |
Source: Momentum Energy. NSW rates based on postcode 2000 within Ausgrid distribution network, with an estimated annual usage of 3,9000kWh per year. SA rates based on postcode 5000 within SA Power Networks, with an estimated annual usage of 4,000kWh per year. Valid February 2021.
Momentum Energy contact
Momentum Energy customer service is available by phone, email, or post. In addition, you can contact Momentum Energy through your Momentum Energy My Account online.
| New customers | Existing customers | Overseas customers |
|---|---|---|
| 1800 627 228 8am-6pm, Monday - Friday (AEST) |
1300 662 778 8am-7pm, Monday - Friday (AEST) |
+613 8612 6400 8am-7pm, Monday - Friday (AEST) |
| Momentum Energy email | Momentum Energy postal address |
|---|---|
| info@momentum.com.au | Momentum P.O. Box 353 Flinders Lane VIC 8009 |
Want to subscribe to Momentum Energy electricity or gas?
Customers looking to switch or subscribe to Momentum Energy can do so by calling Momentum Energy at 1800 794 824 during the week, between 8am and 6pm.
Customers can also sign-up for Momentum Energy online and submit their address or postcode for a quote. Customers will be required to give valid identification, as well as billing details, when signing up and must be approved with a credit check.
Momentum Energy reviews
Momentum Energy reviews are not as widespread as other energy providers in Australia, and the reviews available are average for the market.
- Transparent billing: Customers cite easy-to-read bills which show exactly what you are charged and why
- Long customer service wait times: Trying to get in touch with Momentum Energy customer service can leave customers on hold for over 30 minutes
Moving house with Momentum Energy
Current customers can move with Momentum Energy by either calling 1300 662 778 or logging into Momentum Energy My Account to organize their move, whereas new customers looking to switch to Momentum Energy while moving can organize for their new property connection by signing up online or by phone at 1800 794 824.
Customers who wish to cancel their Momentum Energy service can do so by phoning 1300 662 778, or by logging into Momentum Energy My Account online.
Momentum Energy bill payments
Momentum Energy has many ways to pay your bill, online, in person, or over the phone. If you opt for Momentum Energy Self Serve electricity or gas plan, you will be required to set up direct debit during the signup process. If you're having trouble paying your Momentum Energy bill, contact Momentum Energy customer service as soon as possible to find out more about financial support and their hardship policy.
| Method | How to Pay |
|---|---|
| Phone | Dial 1300 662 778 Press option 2, followed by option 1 |
| Online | Pay bill online now |
| Direct Debit via Bank Account | Fill out this form and return |
| Direct Debit via Card | Set up direct debit via credit card in your My Account |
| BPAY | Contact your financial institution Quote the Biller Code and reference number on your bill |
| Post Bill Pay | Find your local post office to pay in person Or dial 13 18 16 |
| Mail cheque or money order with payment slip to: Momentum Energy GPO Locked Bag 2930 MELBOURNE VIC 3000 |