Gas and Electricity Providers in Australia
An overview of 1st Energy, electricity retailer in Australia and first competitor to enter the energy retailer market in Tasmania. Information about electricity and gas offers, how to sign up, 1st Energy contact information, and reviews of 1st Energy.
An overview of ActewAGL, energy distributor in ACT and NSW. Includes gas and electricity offers, solar panel information, as well as how to subscribe, cancel and move with ActewAGL, and information on how to pay a bill.
A guide to AGL energy provider in Australia, with an overview of all AGL offers for gas, electricity, and solar power, in addition to AGL smart home offers. Information on how to get in contact with AGL customer service with AGL Anytime 24/7 to subscribe, cancel a plan, move house, or pay a bill.
An overview about Alinta Energy in Australia, including details about gas services, contact information, and how to subscribe in Western Australia as well as information about gas and electricity plans, and how to contact, for customers in Queensland, New South Wales, Victoria, and South Australia.
A complete overview of Amaysim Energy in Australia. Information about gas and electricity offers, how to subscribe to an energy plan, contact information for Amaysim, paying an Amaysim bill, reviews, and Amaysim Account online and on the app
A guide to Amber Electric, wholesale electricity provider in Australia that combines technology and renewable energy generation. Information about signing up to Amber Electric’s waitlist, contact information, and customer reviews.
A guide to Aurora Energy, historic energy provider in Tasmania. Find information about electricity and gas offers, Aurora Energy’s solar power feed-in-tariffs, how to subscribe to Aurora Energy, and how to contact Aurora Energy to pay bills and cancel a subscription.
Information about Click Energy, a predominantly online energy provider in Australia. Find details about electricity and gas offers, information on how to subscribe and move with Click Energy, customer service contact information, and information on how to pay bills.
A guide to DC Power Co, newest energy provider in Australia. Information about electricity and gas offers, solar energy feed-in-tariffs, contact information, reviews of DC Power Co, and DC Power Co online and app.
An overview of Diamond Energy, one of the leading renewable energy providers in Australia. Includes informational about electricity offers, renewable offers, solar discounts, as well as how to subscribe to Diamond Energy and Diamond Energy reviews.
A guide to Dodo energy services in Australia. Information about gas and electricity plans, as well as information on how to subscribe, contact information for Dodo customer service, moving house with Dodo energy, how to pay a Dodo energy bill, and customer reviews of Dodo energy.
A guide to Victoria-based energy retailer Elysian Energy. Information about electricity offers, customer service contact information, how to sign up, moving with Elysian Energy, and customer reviews.
A guide to Energy Locals, innovative energy company in Australia. Find information about Energy Local’s electricity offers, how to contact Energy Locals customer service, as well as reviews.
An overview covering EnergyAustralia, which details information about gas, electricity and solar plans and services. A list of information on how to subscribe or cancel your plan, move house with EnergyAustralia, and get in touch with customer service.
An informative guide to Enova Energy, green energy provider in Australia. Find information about Enova Energy offers, as well as their community initiatives, contact information, information on how to subscribe to Enova Energy, or cancel or move with the provider, as well as how to pay a bill, and Enova Energy reviews.
A complete guide to Ergon Energy, energy provider and distributor in Queensland, Australia. Information about Ergon Energy’s offers, how to contact customer service, how to pay a bill, and more.
A guide to GloBird Energy, electricity and gas retailer in Australia. Information about GloBird Energy’s gas and electricity offers, discounts, contact information, how to sign up, and customer reviews.
A guide to Lumo Energy, energy provider for Victoria and South Australia. Information on electricity and gas offers, how to subscribe, contact information, how to pay a Lumo Energy bill, and customer reviews of Lumo Energy.
A guide to Mojo Power, which offers some of the cheapest electricity rates in New South Wales and South-East Queensland. Discover Mojo Energy electricity rates and plans, how to contact Mojo Energy, and read all about Mojo Energy customer reviews.
A guide to Momentum Energy in Australia, which outlines offers available in Victoria, New South Wales, and South Australia. Information about how to contact Momentum Energy customer service, subscribe to a plan, move with Momentum Energy, and pay your Momentum Energy bill.
A guide to Nectr, one of the newest energy retailers in Australia. Information about Nectr’s electricity plans, including green energy information, how to sign up to a Nectr energy plan, cancel a current plan, or contact Nectr customer service.
An overview about Origin, an energy provider in Australia, which details gas and electricity plans and services, as well as information about LPG and solar energy options. A list of information on how to contact Origin customer service to subscribe, cancel, or switch plans.
A guide to OVO Energy, newcomer to the Australian energy market. Information about their simple electricity plan, how to sign up, and OVO Energy’s carbon neutral and zero carbon emissions plan, Plan Zero, as well as how to move with OVO Energy or cancel your account, and customer reviews
Powerclub, wholesale electricity retailer in Australia. Electricity offers, solar feed-in-tariffs, contact, how to subscribe, how to pay a bill, moving, and Powerclub reviews
A guide to Powershop, Australia’s greenest energy company. Information about electricity, gas, and renewable options, as well as contact information, reviews, how to subscribe, and more.
A guide to ReAmped Energy Australia. Energy offers, contact information, how to subscribe, ReAmped Energy reviews, and information on how to pay a ReAmped Energy electricty
Red Energy, energy provider in Australia. Electricity, gas, and solar options, how to contact Red Energy, pay a bill, subscribe, cancel, or move house.
A guide to Simply Energy in Australia. Information on offers available by state, contact information, how to subscribe, moving with Simply Energy, reviews, and more.
A guide to Sumo, energy and broadband provider in Australia. Find information on Sumo’s electricity offers and bundles, as well as Sumo’s solar energy options. Includes information on how to subscribe to an electricity plan or bundle, how to contact Sumo, paying a Sumo electricity bill, and customer reviews of Sumo
A guide to Tango Energy, electricity provider in Victoria, Australia. Find electricity rates, Tango Energy reviews, how to contact customer service, information about how to subscribe to Tango Energy, and how to pay a Tango Energy bill
The Australian energy market might seem complicated, but Selectra is here to help. How do you choose the best energy provider in Australia? What tariff is right for you? And what exactly is the NEM? Let’s keep reading below to find out more about the current, and future, status of energy in Australia.
What is the NEM?
The National Electricity Market (NEM) is the government-controlled network of institutions that make up the majority of Australian energy, from generation to distribution and consumption. The NEM stretches from Queensland to South Australia and includes New South Wales, Victoria, the Australian Capital Territory, and Tasmania, with parts being adopted by Western Australia and the Northern Territory.
Outside of the NEM, customers don’t have the same freedom of choice when it comes to their electricity or gas provider. While customers in Western Australia, for example, don’t have a choice when it comes to electricity, natural gas is contestable and deregulated within the majority of the state. Customers in the Northern Territory face a similar issue, and don't have the same freedom of choice.
Gas and electricity providers in Australia
Within Australia, there are over 30 retail energy providers to choose from which can make it difficult to find the best energy provider to fit your needs and lifestyle. While not every provider retails energy in every state, all of the states within the NEM offer multiple choices for the residents there. Depending on your needs, you might choose the cheapest energy supplier, the greenest, or the most highly rated provider. Energy retailers can be divided up into The Big Three, Tier 2, and smaller providers.
When choosing the best energy provider, customers have the right to see how each plan compares to the Default Market Offer (DMO) or Victorian Default Offer (VDO). These default offers, also known as the reference price, have two main functions. The first, is to protect consumers who don't want to engage in the energy market. If you prefer not to research and switch providers you'll be on the Market Offer which, while not the cheapest option in the state, does offer consumers protection from exponentially rising energy prices. The second function of the DMO is to provide a reference (often shown as X% off the reference price), so consumers know just how much they're saving compared to the Market Offer when they switch to a new provider.
Gas Providers in AustraliaMost of the larger energy providers, such as the Big Three and Tier 1 providers, offer dual-fuel energy options to customers within the NEM while smaller providers tend to only retail in electricity. If you're looking for both gas and electricity, smaller providers such as Red Energy, Click Energy, or Powershop offer both.
The Big Three - Origin Energy, AGL, EnergyAustralia
The three biggest electricity providers within the deregulated areas of the NEM, Origin Energy, AGL, and EnergyAustralia, are also known as gentailers, meaning energy retailers who also generate their own energy. These three energy providers (known as The Big Three) are the largest and most historic energy providers in Australia.
Many opt for The Big Three when choosing their energy provider in Australia, as their household name status means security in knowing you’ve chosen an energy provider that is going to last in an increasingly competitive market. In addition, due to the Big Three’s status as gentailers, they can often offer competitive rates and flexible plans which makes them an attractive option when choosing the best energy supplier for you.
Tier 1 energy providers in Australia
In addition to the Big Three energy providers in Australia, a few more make the cut as Tier 1 providers. A Tier 1 provider is any energy provider that holds more than 10% of the market share in any network region. Alinta Energy, Simply Energy, and the combined Lumo and Red Energy (owned and operated by Snowy Hydro) all hold enough market share to be considered Tier 1. While they might not have the same brand-name recognition as one of The Big Three, choosing a Tier 1 energy provider means knowing they are a competitive option in an increasingly crowded energy market.
Tier 2 energy providers in Australia
Tier 2 energy providers are those that hold less than 10% of the market share within a network region. As more and more Tier 2 energy providers join the NEM, customers are seeing them as an attractive alternative to one of the big-name providers.
Often, Tier 2 energy providers offer more niche energy options, including unique selling points such as wholesale electrcity subscription services like Amber Electric or Energy Locals, 100% green energy in the case of Diamond Energy and Powershop, or unique community project initiatives such as those headed by DC Power Co and Enova Energy.
Who is the best energy provider in Australia?
Choosing the best energy provider for your needs and lifestyle is a personal decision. Thankfully, within the NEM it doesn’t need to be hard and with Selectra, we can make the process even easier. Whether you want the cheapest electricity option available in your state, a high solar feed-in-tariff, or 100% renewable energy, Selectra can help you make the switch.
Bundling energy and broadband?While most energy providers only retail in energy, there are a few companies that also deal in internet and mobile phone services. Bundling your energy and broadband plans under one company, such as Sumo, Amaysim, or Dodo, can save you even more.
Energy providers in Australia by state
While most energy providers in the National Electricity Market operate in multiple states across the country, they offer different deals, and occasionally different plans, depending on where you live. Here you can find the best energy providers in Australia by state.
Electricity providers NSW
Those living in New South Wales have some of the cheapest electricity providers in the country available to them. Thanks to full retail contestability in the state, if you live in NSW you can choose and switch energy providers to find the best electricity and gas plan for you.
The One Plan
Powerbank Home Flat
|Discount off the reference price||20% discount||27% discount||24% discount||24% discount|
|Daily supply charge||99.99c / day||91.55c / day||67.65c / day||80.44c / day|
|Usage rates||20.57c / kWh||18.96c / kWh||22.22c / kWh||20.05c / kWh|
|Estimated annual cost||$1,115.92 / year||$1,074 / year||$1,114 / year||$1,114 / year|
*Source: Provider websites. Costs based on 3900kWh average annual usage within the Ausgrid network. Prices valid August 2020.
Electricity providers VIC
Residents of Victoria are free to switch energy providers to find the best deals available. Below, you'll find some of the cheapest plans and providers on the market.
Powerbank Home Flat
The Good Life
Simply Energy Saver
|Discount off the
|22% discount||17% discount||16% discount||15% discount|
|Daily supply charge||79.09c / day||112.17c / day||107.80c / day||113.09c / day|
|Usage rates||19.35c / kWh||19.25c / kWh||20.13c / kWh||25.17c / kWh|
|Estimated annual cost||$1,102 / year||$1,178 / year||$1,199 / year||$1,207 / year|
*Source: Provider websites. Costs based on 4000kWh average annual usage within the Citipower network. Prices valid August 2020.
Electricity providers QLD
If you live in rural or regional Queensland, you'll have your electricity provided and distributed to you by Ergon Energy. However, those living in South-East Queensland enjoy full retail contestability, meaning energy customers are free to switch energy providers as they wish. Below you can find some of the cheapest electricity providers in Queensland, to help you choose the best provider for you.
Powerbank Home Flat
|Discount off the reference price||26% discount||20% discount||20% discount||17% discount|
|Daily supply charge||94.05c / day||93.50c / day||96.19c / day||96.69c / day|
|Usage rates||16.70c / kWh||18.70c / kWh||17.77c / kWh||19.47c / kWh|
|Estimated annual cost||$1,111 / year||$1,201 / year||$1,208 / year||$1,149 / year with $100 credit|
*Source: Provider websites. Costs based on 4600kWh average annual usage within the Energex network. Prices valid August 2020.
Electricity providers SA
South Australia has some of the most expensive electricity costs in the country, making it all the more important to find the cheapest energy providers in SA. Here, you can find some of the best and cheapest electricity providers in South Australia, to help you keep your energy bills lower.
Powerbank Home Flat
The One Plan
|Discount off the reference price||23% discount||23% discount||21% discount||20% discount|
|Daily supply charge||100.75c / day||86.76c / day||85.25c / day||117.18c / day|
|Usage rates||25.95c / kWh||26.45c / kWh||28.6c / kWh||26.17c / kWh|
|Average estimated annual cost||$1,406 / year||$1,414 / year||$1,455 / year||$1,474 / year|
*Rates valid for postcode 5000 within SA Power Networks Distribution zone on a single-rate tariff. Rates may vary depending on location. Estimated annual cost based on average usage of 4,000kWh/year. Valid August 2020.
Different electricity tariffs explained
In addition to choosing the best energy provider for you, it can be difficult to choose the energy tariff that’s right for your lifestyle. All tariffs come with a daily supply charge measured in cents/day, in addition to usage charges measured in cents/kWh.
The most common energy tariff is the flat-rate tariff. With the flat-rate tariff, customers are charged one standard supply charge and one usage charge, no matter the time of day or appliance used.
The usage rates on a flat-rate tariff are usually lower during peak hours than other types of tariffs, which makes it a good choice for consumers who use a lot of energy during peak hours such as weekday evenings.
Sometimes, flat-rate tariffs run on tariff blocks, meaning you are charged one rate for the first kWh consumed, another tariff rate for the next block of kWh consumed, and a third rate for the rest of the electricity consumed in a day. Different energy providers will have a different number of tariff blocks, but most usually have three.
Time-of-use tariffs have different usage charges throughout the day, depending on the demand of the energy grid. Most time-of-use tariffs are divided into three different price points:
- Peak - When energy costs the most, usually during the evenings from Monday to Friday
- Off-peak - Cheapest energy rates, usually apply overnight and on weekends
- Shoulder - Energy costs less than peak but more than off-peak, which usually applies in-between peak and off-peak times
Customers who opt for a time-of-use tariff will need a smart meter or a standard meter that measures electricity consumption at different times of the day.
A time-of-use tariff is a good choice for customers who are out a lot during weekday evenings or stay at home during the day. Customers who often do their laundry or run their dishwasher on the weekends might also benefit from a time-of-use tariff.
Controlled load tariffs are tariffs applied to a single appliance such as hot water, electric heating, or underfloor heating. These appliances are charged separately from the rest of your energy consumption and often have a separate meter. Controlled load appliances usually run overnight or during off-peak consumption which allows the individual rate of these appliances to be lower.
How to switch energy providers in Australia
Switching energy providers in Australia is relatively easy, and Selectra helps make it even easier. While most energy providers no longer offer lock-in contracts (meaning no more exit fees), you may still have a connection and/or disconnection fee through your energy distributor if moving to a new home or developing a new property. The exact connection/disconnection fee differs depending on your distributor.
Customers can switch their energy provider online or over the phone, either directly with their new energy provider or through a comparison service like Selectra. You’ll probably need to provide some form of identification to check credit eligibility in order to get the best prices available. Once you sign up for your new energy provider, they'll be the one to contact your old provider and let them know you've switched. Your old provider will take a final meter reading and send you a final bill, and once you've received your final bill you'll be switched over to your new provider's rates.
When you switch energy providers, you don’t need to worry about losing access to energy during the switch. Since your distributor is the one actually providing energy to your house, the service will not be cut out while you transfer to a new provider. You also don’t need to worry about paying to switch, outside of the connection/disconnection fee if you move house or any exit fees laid out in your energy contract.
Who to call during a power outage
Energy distributors are the ones tasked with maintenance and repair of the energy infrastructure, so it’s important to know your distributor in the event of an unscheduled blackout, fallen line, or any disruption to your services. If your energy stops working, they are the ones to call. Your energy distributor can be found on your energy bill, along with a phone number to call in the event of an emergency.
In cases of dire emergency, where loss of life or damage to property is imminent, dial emergency services at 000
It’s also important to know your energy distributor to keep up-to-date on all scheduled repairs and maintenance services which might affect the supply of energy to your home. Most distributors will report any network issues, as well as scheduled maintenance on their websites.