General enquiries
133 456Sales & account service
Customer service & contact
Customer service & contact
GloBird Energy contact numbers
The general GloBird Energy contact number is 133 456. A locally based Melbourne team answers Monday to Friday and Saturday mornings, with interpreter support in over a dozen languages. Below is every way to contact GloBird, with all of its phone numbers, emails and the postal address.
133 456 · general line
Mandarin support
Live chat Mon–Fri
Overseas line
In a hurry
The GloBird numbers most people need
Tap any number to call. The same local team handles enquiries across NSW, VIC, QLD and SA.
Mandarin (中文)
1800 516 888Chinese-language support
From overseas
+61 3 8813 8899International callers
Pay by phone
1300 456 729Bill payments line
All GloBird contact details
Search the full GloBird directory
GloBird has separate lines and emails for new customers, existing customers, payments, overseas callers and interpreter support. Type what you need (e.g. "Mandarin", "overseas", "pay", "email") to filter the list.
General customer service
133 456Sales, account service and general enquiries. Mon–Fri 8:30am–5:30pm; Sat & public holidays 9am–3pm.
Interpreter service (TIS)
13 14 50Call TIS National and ask to be connected to GloBird Energy. Interpreters in Mandarin, Arabic, Vietnamese, Greek, Spanish and more.
Email — existing customers
[email protected]Account help, billing and transfers for current customers.
No GloBird contact matches that search. Try a broader term, or call the general line on 133 456.
Live chat is available Monday to Friday 9am to 5pm (excluding public holidays). Hours shown are a guide and can change; check globirdenergy.com.au for the latest.
Language & accessibility
Interpreter and accessibility services
GloBird supports customers from culturally and linguistically diverse backgrounds, and customers who are deaf or have a hearing or speech impairment.
Interpreter service (TIS)
Call TIS National on 13 14 50 and ask to be connected to GloBird Energy. Interpreters are available in Mandarin, Arabic, Vietnamese, Greek, Spanish and more.
Mandarin language line
Mandarin (中文) speakers can call GloBird directly on 1800 516 888.
National Relay Service
Customers who are deaf or have a hearing or speech impairment can reach GloBird by dialling 133 456 through the National Relay Service.
Postal address
GloBird Energy
PO Box 398
Ringwood VIC 3134
Moving house or a new connection
Contact GloBird at least three business days before your move. New customers email [email protected]; existing customers use [email protected] to transfer or disconnect.
Emergencies
Power outages & emergencies
GloBird sells you electricity and gas, but it is your energy distributor who connects your home and fixes faults and outages. Find your distributor\'s emergency number on your latest energy bill or by searching your postcode online.
Emergency number. If there is a serious danger to life or property, or you smell gas, call the emergency services on 000 immediately.
Common questions
A Selectra expert answers your most common GloBird Energy contact questions
The general GloBird Energy contact number is 133 456, open Monday to Friday 8:30am to 5:30pm, and Saturday and public holidays 9am to 3pm. You can also email GloBird out of hours for non-urgent enquiries.
New customers should email [email protected]; existing customers should use [email protected]. Mandarin speakers can call 1800 516 888, and overseas callers can dial +61 3 8813 8899. Use the searchable directory above to find the right line.
GloBird offers interpreter support in over a dozen languages (including Mandarin, Arabic, Vietnamese, Greek and Spanish) via TIS National on 13 14 50. Mandarin speakers can also call 1800 516 888. National Relay Service users can reach GloBird by dialling 133 456 through the NRS.
Contact GloBird at least three business days before your move. New customers can email [email protected]; existing customers should use [email protected] to transfer services or arrange a disconnection.
Pay by direct debit (recommended for the pay-on-time discount), BPAY using biller code 625921, debit or credit card online, by phone on 1300 456 729, by post to PO Box 398 Ringwood VIC 3134, or in person at any Australia Post office.
GloBird sells you energy but does not run the network, so contact your energy distributor for outages and faults — their number is on your bill. For serious danger to life or property, or if you smell gas, call 000 immediately.
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