Dodo is a Melbourne-based home utility retailer, offering broadband and home internet services, mobile phone plans, and even electricity and gas connections. With the rollout of the NBN Dodo, alongside other Australian internet service providers, have begun offering NBN plans as their standard internet service. If you’re looking to switch over to the NBN for the first time, or want to find a new NBN plan, keep reading below to find out what Dodo NBN plans have to offer.
Dodo Network and Coverage Map
Dodo is an MVNO, operating under the Optus Network. The Optus network covers approximately 98.5% of the population of Australia, including all major cities and surrounding regions with 4G and 5G internet connections.
Dodo Internet Plans
Dodo offers NBN services to customers in Australia. No matter if you haven’t yet switched to NBN or are looking for a new plan, continue reading for more information about Dodo broadband services.
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Dodo Energy is Among the Cheapest Energy Providers in Australia!
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With NBN rolled out across the country, most people in Australia are now able to connect and switch to an NBN plan. No matter if you’re switching to NBN for the first time, or looking to switch plans, Dodo NBN comes with unlimited data and an included NBN modem, and can either come on a month-to-month contract or 12-month contract ($0 activation).
Customers can receive a discounts on a new modem if they are a new or returning Dodo customer. The Dodo modem upfront cost is typically $99, so this is a great deal.
Bundle w/ Dodo Energy Customers can receive a $10 / month discount on all Dodo NBN plans if they bundle their internet and energy together with Dodo Energy.
Below are all the Dodo NBN plans and prices:
Dodo NBN 25 Plan
First 12 Months at
$53.90
/ month
Then $68.90 / month
Plan Benefits
- Best for 1 - 2 people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- Unlimited Data
- 25 Mbsp Download Speed
Switch & Save with Selectra
Dodo NBN 50 Plan
First 12 Months at
$68.90
/ month
Then $83.90 / month
Plan Benefits
- Best for 2 - 3 people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- 4K Video for One User
- Unlimited Data
- 50 Mbsp Download Speed
Switch & Save with Selectra
Dodo NBN 100 Plan
First 12 Months at
$73.90
/ month
Then $88.90 / month
Plan Benefits
- Best for 4 people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- 4K Video
- Unlimited Data
- 100 Mbsp Download Speed
Switch & Save with Selectra
Dodo NBN Superfast Plan
First 12 Months at
$83.90
/ month
Then $98.90 / month
Plan Benefits
- Best for 5+ people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- 4K Video
- 250 Mbsp Download Speed
Switch & Save with Selectra
Dodo Internet Plans
Dodo NBN 25 Plan
First 12 Months at
$53.90
/ month
Then $68.90 / month
Plan Benefits
- Best for 1 - 2 people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- Unlimited Data
- 25 Mbsp Download Speed
Switch & Save with Selectra
Dodo NBN 50 Plan
First 12 Months at
$68.90
/ month
Then $83.90 / month
Plan Benefits
- Best for 2 - 3 people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- 4K Video for One User
- Unlimited Data
- 50 Mbsp Download Speed
Switch & Save with Selectra
Dodo NBN 100 Plan
First 12 Months at
$73.90
/ month
Then $88.90 / month
Plan Benefits
- Best for 4 people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- 4K Video
- Unlimited Data
- 100 Mbsp Download Speed
Switch & Save with Selectra
Dodo NBN Superfast Plan
First 12 Months at
$83.90
/ month
Then $98.90 / month
Plan Benefits
- Best for 5+ people
- Emails + Browsing
- Online Gaming
- Standard & High Def Video
- 4K Video
- 250 Mbsp Download Speed
Switch & Save with Selectra
Dodo Broadband Alternatives
Currently, Dodo only has NBN and mobile plans available. There are currently no mobile broadband plans, but with NBN available around the country, you can find some of the cheapest rates with Dodo. For flexible connectivity, check out our dodo mobile plan options for tablets, mobile hotspots, or WIFI-enabled dongles.
Click below to find a better deal for your home!
Contact Dodo NBN
Dodo NBN and broadband customers can contact Dodo by calling my dodo contact 13 DoDo (13 36 36) for sales, customer support, and tech support. Customers can also find help with their account or service online, by sending in a support request or through their My Dodo account self-service portal.
| Sales | Customer Support | Tech Support |
|---|---|---|
| Mon to Fri: 8am - 11pm Sat & Sun: 9am - 6pm | Mon to Fri: 9am - 6pm Sat & Sun: Closed | Mon to Sun: 9am to 9pm |
Customers who are moving house will need to call Dodo as soon as possible to organize their move and the relocation of their home broadband service with Dodo. To organize the relocation of your Dodo NBN or broadband service, call either 13 Dodo (13 36 36) or their alternative moving house phone number 1300 193 302. In addition, you can send a relocation request form online with your disconnection and reconnection/installation dates.
Pay your Dodo NBN Bill
Dodo broadband plans are automatically directly debited from customers' accounts every billing cycle, using the payment details set up during the sign-up process. If you would like to change your direct debit information, you can do so through your My Dodo account management online.
| Bill payment method | How to pay |
|---|---|
| Online | Use a credit or debit card online via Dodo Pay My Bill service |
| Phone | Call 13 Dodo |
| BPAY | BPAY Biller Code available on your latest invoice |
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Dodo is Among the Cheapest Broadband Providers in Australia!
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If you’re having trouble paying your Dodo invoice, you can request financial hardship assistance through Dodo customer service. The first step is to contact Dodo financial assistance as soon as you might have trouble making a payment. Dodo hardship enquiries team can be reached at:
| Phone | Postal address | |
|---|---|---|
| 1300 907 283 Mon to Fri: 9am - 6pm | [email protected] | Dodo Financial Hardship Case Manager PO Box 631, Collins Street West Melbourne, VIC 8007 |
My Dodo Account Management
My Dodo account management service is available to all Dodo customers to help them manage their Dodo broadband and mobile phone accounts. This includes:
- Updating personal details and contact information
- Billing management: Update direct debit payment details, check current account balance, and view past invoices and charges breakdowns
- Make a bill payment with a credit card
- Check usage, and manage your Dodo mobile phone plan
Why Should I Use Dodo Mobile/NBN?
In summary, Dodo offers a diverse range of home internet solutions, from robust dodo plans nbn to flexible dodo mobile plan options, all designed to meet your connectivity needs across Australia. Whether you’re a new customer or a returning one, Dodo provides competitive services with attractive bundling discounts like those available with dodo electric. By leveraging the convenience of the My Dodo account and excellent customer support through my dodo contact, you can stay connected and manage your services with ease. Enjoy seamless connectivity and a hassle-free experience with Dodo’s comprehensive suite of services.
Frequently Asked Questions Dodo NBN/Mobile
How do I contact Dodo for assistance?
You can reach Dodo by calling 13 DoDo (13 36 36), which is the primary number for sales, customer support, and technical assistance.
What options does Dodo offer for NBN plans?
Dodo offers various NBN plans that come with unlimited data, an included modem, and flexible contract options (month-to-month or 12-month). Check our section on dodo plans nbn for more details.
Can I get discounts on my Dodo NBN plan?
Yes, customers who bundle their internet service with Dodo Energy (referred to as dodo electric) can receive a $10/month discount on NBN plans.
What should I do if I have issues with my Dodo mobile plan?
If you experience issues with your dodo mobile plan, contact Dodo customer support through your My Dodo account or by calling 13 DoDo.
How can I manage my Dodo account and billing?
Manage your account, update payment details, and view invoices by logging into your My Dodo account online.
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