1st Energy Customer Reviews and Ratings in 2026
In 2026, 1st Energy has a rating of 4.5 out of 5 on Trustpilot. And it has a rating of 4.5 out of 5 on ProductReview. Reviews of 1st Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
Have you had an experience with 1st Energy ? Give us your opinion.
What our energy expert has to say about 1st Energy
1st Energy enjoys generally positive feedback from customers who appreciate its competitive energy plans and transparent pricing. It is well-regarded for offering flexible options including standing offers and membership discounts tailored to residential users. Customers also value 1st Energy’s commitment to supporting renewable energy. On the downside, some customers have noted that plan complexity and limited presence outside Tasmania may affect convenience, and there are occasional mentions of billing and customer service wait times. Overall, 1st Energy is seen as a reliable choice for those seeking straightforward energy plans with sustainable options.
Interested in Switching Electricity Provider?
Pros and cons of 1st Energy according to Selectra
Strengths of 1st Energy
|
Weaknesses of 1st Energy
|
What do customers have to say about 1st Energy on ProductReview, Trustpilot
The table below offers an overview of the average rating for 1st Energy based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| ProductReview | 4.5 out of 5 | 893 |
| Trustpilot | 4.5 out of 5 | 373 |
81% of ProductReview of 1st Energy are positive reviews.
1st Energy stands out in Australia as a smaller, customer-focused retailer that combines competitive prices with a friendly, local approach. Operating across several states, it offers a wide range of electricity plans designed for different needs, from simple standing offers to products with guaranteed discounts, pay-on-time rewards, and special deals for members of partner organisations. Customers benefit from clear, flexible tariff options such as single rate, time-of-use and controlled load, making it easier to match a plan to their usage habits and save on bills. 1st Energy also supports renewable energy through selected plans, giving environmentally conscious households the chance to reduce their impact without sacrificing value. Backed by Australian-based customer service and strong online review scores, it appeals to people who want straightforward, affordable energy with a more personal touch than many larger providers.
Please give us your opinion about 1st Energy
