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Customer reviews
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Customer reviews

1st Energy reviews

What do 1st Energy customers actually think? Below are live customer ratings aggregated from public review platforms, refreshed regularly. Ratings change over time, so always weigh them against a plan comparison for your own address.

Customer ratings

How 1st Energy is rated

Live ratings aggregated across public review platforms.

Overall rating

4.63 / 5

from 1,362 reviews

Trustpilot

4.7 / 5

389 ratings

ProductReview

4.6 / 5

973 ratings

Ratings are aggregated live from public review platforms and refreshed regularly. They reflect the experience of 1st Energy customers across electricity and gas, and can change over time.

Common questions

A Selectra expert answers your most common 1st Energy review questions

1st Energy's customer ratings are aggregated live above from public platforms such as Trustpilot and ProductReview. Ratings shift over time, and the right retailer depends on your usage and network, and the best test is to compare 1st Energy against other retailers for your address.

They are pulled live from the Selectra Reviews service, which aggregates published customer ratings across review platforms. The overall figure is a weighted blend; the per-platform cards show each source's own average and how many ratings it is based on.

See live 1st Energy rates by state, then compare them against the reference price and other retailers.

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Independent comparison

Reviews are one signal, price is another

A good rating does not always mean the cheapest bill. Compare 1st Energy against other retailers that supply your address to find the plan that fits how you actually use energy.