Electricity in QLD | Compare Plans, Rates & Providers

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Looking to get into the QLD Energy Market? Look no further! QLD is one of the largest Australian states and has a wide variety of energy retailers to chose from, which is why it can be a bit tricky to choose the best one for you. In this guide, we compare electricity in QLD and take a look at energy providers in Brisbane, Sunshine Coast, and South-East Queensland to see which company offers the best deal. We'll also look at whom the best and greenest suppliers are to help you make the right choice. Read on for more!

Compare Electricity Plans in Queensland

It can be difficult to compare electricity in QLD across all the available providers, options, plans, discounts, and deals on the market.

To help you, we did an energy provider comparison to find the cheapest electricity in Brisbane & the rest of South-East Queensland based on the estimated annual cost.

Here's a List of the Cheapest Electricity Providers in Queensland:

Selectra's Recommendation: Electricity Plans in Queensland, 2024
Energy Provider + PlanEstimated Yearly PriceDiscount off Reference PriceAdditional Information
Alinta Energy
Alinta Energy
HomeSaver
 
$1,571 / year
-23%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
100.94c/day
Sumo
SUMO Energy 
Switch Residential
$1,599 / year
-22%
Benefits:
Solar Feed-In & Smart Meter Compatible
   
Daily Supply Charge:
92.84c/day
Powershop
Powershop Energy
Power House
 
$1,639 / year
-20%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
112.92c/day
Ovo
Ovo Energy 
The One Plan
 
$1,676 / year
-18%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
105.60c/day
Energy Locals
Energy Locals
Local Rewards
 
$1,683 / year
-18%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
102.00c/day
Red Energy
Red Energy
Living Energy Saver
 
$1,694 / year
-17%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
97.30c/day
AGL
AGL Energy
Value Saver
 
$1,767 / year-14%Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
120.02c/day
Dodo
Dodo Gas & Power 
Residential Market Plan
 
$1,783 / year
-13%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
121.76c/day
Tango
Tango Energy 
eSelect
 
$1,943 / year
-5%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
106.70c/day
Origin
Origin Energy 
Go Variable
 
$1,963 / year
-4%
Benefits:
Solar Feed-In, GreenPower & Smart Meter Compatible
   
Daily Supply Charge:
131.13c/day
EnergyAustralia
EnergyAustralia 
Standing Offer
 
$1,964 / year
-4%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
115.50c/day
Momentum Energy
Momentum Energy 
Nothing Fancy Electricity
 
$1,996 / year
-3%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
147.62c/day
Engie Energy
Engie Energy 
Engie Standing Elect
 
$2,093 / year
+2%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
114.94c/day
1st Energy
1st Energy 
1st Saver
 
$2,179 / year
+6%
Benefits:
Solar Feed-In, GreenPower & Smart Meter Compatible
   
Daily Supply Charge:
137.50c/day
Ampol Energy 
Powering On
$1,593 / year-22%Benefits:
Solar Feed-In, GreenPower & Smart Meter Compatible
   
Daily Supply Charge:
111.94c/day
Kogan Energy
Kogan with Free First
$1,639 / year-20%Benefits:
Solar Feed-In & Smart Meter Compatible
   
Daily Supply Charge:
112.92c/day
Amber Energy 
Amber Plan
$1,645 / year-20%Benefits:
Solar Feed-In, GreenPower & Smart Meter Compatible
 
Daily Supply Charge:
112.23c/day
Nectr Energy
100% Clean
$1,765 / year-14%Benefits:
Solar Feed-In, Smart Meter Compatible & 12 Month Benefit Period
   
Daily Supply Charge:
114.89c/day
CovaU Energy 
Freedom Residential Single
$1,908 / year-7%Benefits:
Solar Feed-In, GreenPower & Smart Meter Compatible
   
Daily Supply Charge:
120.69c/day
Pacific Blue Retail 
Blue First
$1,943 / year
-5%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
106.70c/day
ReAmped Energy 
Standard Anytime
$1,964 / year-4%Benefits:
Smart Meter Compatible
   
Daily Supply Charge:
86.30c/day
Future X Power 
Standing Offer
$1,965 / year-4%Benefits:
Solar Feed-In & Smart Meter Compatible
   
Daily Supply Charge:
128.70c/day
Diamond Energy
Everyday Renewable Saver
$2,004 / year-2%Benefits:
Solar Feed-In, GreenPower & GreenPower
   
Daily Supply Charge:
119.90c/day
GloBird Energy
BOOST Residential
$2,056 / yearSame as Reference PriceBenefits:
Solar Feed-In & Smart Meter Compatible
   
Daily Supply Charge:
104.50c/day
Next Business Energy 
NBE Standing QLD Energex Anytime
 
$2,065 / year
+1%
Benefits:
Solar Feed-In & GreenPower
   
Daily Supply Charge:
113.30c/day

*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Brisbane (4000) with average usage of 4,600kWh/year. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated July 2024.

Important Information Show Less

Queensland residents are divided into two parts of the state; those in South-East Queensland where the energy market is deregulated and customers can switch energy providers, and those in rural and regional Queensland where their energy is provided to them by government-owned and regulated Ergon Energy.

Compare Gas Plans in Queensland

As the biggest city in Queensland, comparing gas prices in Brisbane is important to ensure you’re getting the best gas plan available. Below, you can compare gas prices, to find the cheapest gas plan and provider for you.

Gas Rates in QLD
RankEnergy Provider + PlanEstimated Yearly PriceAdditional Information
 
Alinta Energy
Alinta Energy
HomeSaver Gas
 
$570 / yearBenefits:
1 Year Contract Period
   
Daily Supply Charge:
59.77c/day
 
AGL
AGL Energy
Residential Value Saver
 
$590 / yearBenefits:
1 Year Contract Period
   
Daily Supply Charge:
72.60c/day
 
Red Energy
Red Energy
Living Energy Saver
 
$610 / yearBenefits:
No Lock-In Contract
   
Daily Supply Charge:
65.84c/day
 
CovaU Energy
Freedom Residential Single
$620 / yearBenefits:
No Lock-In Contract
   
Daily Supply Charge:
67.10c/day
 
Origin
Origin Energy
Go Variable
 
$710 / yearBenefits:
12 Month Benefit Period
   
Daily Supply Charge:
81.30c/day
 
GloBird Energy
BOOST Residential Gas
$800 / yearBenefits:
No Lock-In Contract
   
Daily Supply Charge:
74.80c/day

Source: Energy providers basic plan. Valid within AGN Brisbane distribution network. Comparison does not include all available offers. Estimated annual cost includes conditional discount and is based on average usage of 7,154Mj/year. Discounts and rates vary depending on location. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid October 2024.

Important Information Show Less

Energy Providers in QLD

As stated, Queensland is divided into two distinct regions when it comes to the energy market. For those living in Brisbane and the surrounding area, full retail contestability has been implemented, allowing residents to choose their energy provider.

However, for those in regional and rural Queensland, electricity is provided and supplied through Ergon Energy.

See all Energy Providers in Queensland

Ergon Energy in Rural & Regional QLD

Ergon Energy is the historic energy provider in Queensland, and still the only provider and distributor available to residents living outside of South-East Queensland. Ergon Energy’s rates are set by the Queensland government, to keep rising electricity prices manageable for the residents of the area.

Since Ergon Energy isn’t only the historic energy provider, but also the supplier, meaning they are who you call for any power outage, electricity emergency, or other problems with the supply of energy to your home.

  • Ergon Energy power outage numbers
  • 13 22 96 general emergencies or outages
  • 13 60 70 if you’re experiencing any shocks or tingles from an appliance or water tap

Energy Distributors in QLD

Queensland energy customers have their energy supplied to them by two electricity distributors and two gas distributors.

As stated, those in the regional and rural areas of the state live within the Ergon Energy distribution network for electricity while those in South-East Queensland have their electricity distributed to them through Energex. For natural gas customers, Allgas Energy and Australian Gas Network QLD supply the state.

If you’re experiencing an electric or gas emergency such as the smell of gas, outage, or fallen lines, you’re going to need to call your energy supplier as they are the ones who maintain and repair the electricity grid and gas supply.

Queensland Electricity Distributors
DistributorService DistrictEmergency NumberGeneral Number
Ergon Energy (owned by Energy Queensland Limited)Country & regional QLD132 296131 046
EnergexBrisbane, Gold Coast, Sunshine Coast & surroundsFaults: 136 262
Emergencies: 131 962
131 253
Queensland Gas Distributors
DistributorService DistrictEmergency NumberGeneral Number
Allgas EnergySouth of the Brisbane River, South Coast, Toowoomba & Oakey1300 763 10607 3215 6600
Australian Gas Networks (QLD)QueenslandGas leak:1800 GAS LEAK
Fault1800 898 220
1300 001 001

Average Energy Costs & Usage QLD

Queensland residents, on average, spend less on electricity costs than other states. While the average annual electricity bill is around $1,370 for those living in the state, younger households can spend over $1,600 a year on their electricity. To combat these rising energy costs, there are many energy-saving tips and tricks you can implement to keep your bills low.

Knowing how your energy bills and consumption compare to other households in the state can be the first step to reducing your energy usage. Below you can find the average annual electricity and gas consumption and bills, for Queensland residents. Remember that this is only an average, and different households consume different amounts of energy at different rates.

Average Energy Usage & Bills in Queensland
Average Annual Electricity Consumption*Average Annual Electricity Bill^Average Annual Gas Consumption*Average Annual Gas Bill†
5,240kWh$1,272 / year7,238Mj$672 / year

Sources: *AER Residential Energy Consumption Benchmarks July 2021. ^AEMC Annual Electricity Price Trend Report 2021. †Canstar Blue Average Gas Bill by State Jan 2023

Learn more about the average consumption and energy bill in Australia, and discover ways to reduce your energy usage

Energy Rebates & Concessions in QLD

If you’re experiencing financial hardship, or having trouble keeping up with your energy bills, the Queensland government offers rebates and concessions for electricity and gas. While eligibility might differ between rebates and concessions, if you’re experiencing financial difficulties, it’s best to first contact your energy provider to discuss your options.

Energy Rebates QLD

Gas and Electricity Rebates QLD

Queensland pensioners and seniors have two energy rebates available to help with the cost of electricity and gas bills.

  1. The Electricity Rebate: $372.20 per year
  2. The Reticulated Gas Rebate: $80.77 per year

In order to be eligible for the gas and electricity rebates in Queensland you must hold one of the following eligible cards or status:

  • Queensland Seniors Card
  • Services Australia or Department of Veterans' Affairs Pensioner Concession Card
  • Services Australia Health Care Card* (Electricity Rebate only)
  • Department of Veterans’ Affairs Gold Card (and receive the War Widow/er Pension or special rate TPI Pension)
  • Asylum seeker status—residents will need to provide their ImmiCard details (Electricity Rebate only)

In addition, for the gas and electricity rebates, Queensland residents must be the energy account holder and either live alone or share their principal place of residence with (only) any of the below:

  • Your spouse
  • Other people who hold a Services Australia or Department of Veterans' Affairs Pensioner Concession Card or Queensland Seniors Card
  • Other people wholly dependent on you
  • Other people who receive an income support or families payment from Services Australia who do not pay rent
  • Other people who receive an income support payment from the Department of Veterans’ Affairs and who do not pay rent
  • Other people who live with the cardholder to provide care and assistance, and who do not pay rent

In order to apply for the Queensland energy rebates, you will need to contact your energy provider directly. You can apply through your energy retailer either over the phone, or ask them to send an application form. While applying for the Queensland gas and electricity rebates, you will need to provide copies of your energy bills and concession card.

Solar Rebates QLD

Currently, the Queensland government itself does not offer any solar rebates.

However, if you’re interested in investing in solar energy, there are a few schemes available in Australia to help offset the cost of installing solar panels onto your home.

  1. Small-scale Technology Certificates: A federal scheme that gives a point-of-sale discount on small-scale renewable energy generation projects such as solar panels, or small-scale wind or hydro.
  2. Solar feed-in tariffs: A rate paid to you, by your energy company, for unused generated solar energy sent back to the grid.

Home Energy Emergency Assistance Scheme

The Home Energy Emergency Assistance Scheme is a one-off emergency payment to assist Queensland households experiencing a sudden, short-term, financial crisis and need help paying their energy bills. It’s a one-off payment of up to $720 every two years.

To be eligible for this emergency assistance payment, you must be the one responsible for paying the outstanding bill, though the bill doesn’t need to be in your name. In addition, you must meet the following:

  • Hold a current concession card; or
  • have an income equal to or less than the Australian Government’s maximum income rate for part-age pensioners
  • be part of your energy provider's hardship program or payment plan

In order to start the Home Energy Emergency Assistance Scheme application, contact your energy provider so they can start the process and consider your eligibility.

Solar Power in Queensland

Queensland is known as “The Sunshine State”, and for good reason.

With over 750,000 small-scale solar PV systems installed on rooftops across the state, it’s leading the charge in solar penetration. If you’ve not yet thought about investing in solar for your home, you can find out a bit more about the cost of solar panels, and the benefits of solar in Queensland, below.

Solar Power Queensland

The Cost of Solar Panels in Brisbane, QL

Despite there not being as many solar rebates in Queensland as there once were, the cost of investing in solar energy has been reducing in recent years making solar more accessible to residential households.

Below, you’ll find the average cost of solar panels in Brisbane, compared to the national average, for different sized solar PV systems. The cost includes GST and any applicable Small-scale certificates.

Average Cost of Solar Panels in Brisbane, QLD
 3kW5kW7kW10kW
Brisbane, QLD$4,180$10,080$16,380$23,940
National$4,180$5,580$7,200$10,450

Source: Solar Choice May 2023 Residential Solar PV Price Index

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Queensland Solar Feed-in tariff

If you have, or want to invest in, solar energy for your home it's important to consider the solar feed-in tariff with your energy plan.

When your solar PV system generates electricity, most of that is used to power your home. Any excess, however, is usually sent back to the grid (unless you have battery storage). Your electricity provider will usually pay you for the energy sent back, known as the solar feed-in tariff or FiT, which comes in the form of a credit off your energy bills.

It may be necessary to have a smart meter installed in order to receive a feed-in tariff.

If you live in regional Queensland, within the Ergon Energy distribution network, there is a minimum flat-rate feed-in tariff of 9.369c/kWh which is set by the government. Those who live in South East Queensland, Brisbane, or the other areas within the Energex distribution network, will usually find a voluntary feed-in tariff of around 10c/kWh though some retailers might offer even higher.

Here you will find the highest solar feed-in tariffs available in Brisbane as of October 2024. Some solar feed-in tariffs have eligibility requirements in order to access the higher rates. Depending on your energy plan and size of solar PV system, you might be better off choosing a lower FiT with a higher discount.

Highest Solar Feed-In Tariffs Brisbane
ProviderMinimum FiT (c/kWh)Maximum FiT (c/kWh)
Origin Energy5c20c
Solar panels must be purchased through Origin Energy
EnergyAustralia6.6c15c/kWh on the ReAmped Solar Plan
Ovo Energy7c14c
AGL5c12c
GloBird Energy5c11c

*Must have solar & battery storage for enhanced FiT. Some eligibility requirements might be necessary and not available to everyone. Valid October 2024.

Power Outage in Queensland?

If you’re experiencing an energy emergency, such as a power outage, the smell of gas, fallen wires, or shocks and tingles, you will need to call your energy distributor’s emergency number. Your energy distributor is the one in charge of maintaining the energy supply, fixing outages and other issues, and actually getting the energy supply to your home.

There are two electricity distributors and two gas distributors in Queensland. If you’re unsure who your distributor is, you can find out on your most recent energy bill.

Power Outage Numbers Queensland
Electricity or GasDistributor NameEmergency Contact Number
Electricity

Energex

Electrical Emergency: 13 19 62
Energex Power Outage: 13 62 62
Electricity

Ergon Energy

Ergon Energy Outage: 13 22 96
Electrical Emergency: 13 16 70
Gas

Allgas

1800 427 532
Gas

Australia Gas Network

1800 427 532

In the event of life-threatening emergency or danger, phone Triple Zero (000), available 24/7

Having trouble with your current provider?Learn about using the Ombudsman's dispute resolution service.

Energy Ombudsman QLD

If you’re in a dispute with your energy provider, which cannot be resolved, you have the right to free and fair independent dispute resolution through your state’s Energy and Water Ombudsman.

Before contacting EWOQ (the Energy and Water Ombudsman in Queensland) regarding a complaint about your energy company, you first need to give your provider the chance to come to a resolution or resolve your dispute. If you and your energy provider cannot come to an agreement, you might be eligible for help from the EWOQ. You can submit a complaint to the ombudsman online, or contact them by phone, fax, or post.

Contact Energy Ombudsman Queensland
PhoneFaxPost
1800 662 837(07) 3087 9477PO Box 3640
South Brisbane BC Qld 4101

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