GloBird Energy is a Victoria-based energy provider, which recently expanded into the rest of the National Electricity Market. With their highly reviewed customer service and low rates, GloBird Energy is a competitive electricity and gas provider in Australia. Read below to discover more about GloBird Energy, and see if their plans are best for you.
Overview of GloBird Energy
Independent energy retailer GloBird Energy, offers no-contract energy plans to customers across within the National Electricity Market. GloBird first entered the Australian market in Victoria and, in 2018, quickly expanded to other states within the National Electricity Market.
Today, GloBird Energy is known for some of the biggest energy discounts on the market, as well as its Australian-based customer service.
GloBird Energy gas and electricity plans
GloBird Energy offers a range of plans for both gas and electricity across the NEM. Plans include both low rates and conditional discounts, as well as additional dual-fuel discounts, giving you some of the most budget-friendly energy services on the market.
Globird Energy plans in Victoria
GloBird Energy has three electricity plans and two natural gas plans available to customers in Victoria. Plans include conditional and unconditional discounts, so you can choose the plans that best fit your lifestyle.
| EasySave | GloSave | Sure Save | |
|---|---|---|---|
| Percentage off the reference price | 16% lower than the reference price | 10% off the reference price 17% off including conditional discounts |
Same rates as reference price with additional 5% lower if conditions are met |
| Daily supply charge | 107.8c / day | 106.26c / day | 107.44c / day |
| Usage rates | First 30kWh / day: 19.8c / kWh Remaining usage: 24.2c / kWh |
First 30kWh / day: 19.53c / kWh Remaining usage: 23.78c / kWh |
23.91c / kWh |
| Features | Set and forget plan Requires direct debit and e-communication |
Conditional discounts apply | Victorian default offer Conditional discounts apply |
| Total annual cost based on 11.8kWh/day usage | $1,240 / year | $1,250 / year with conditions met | $1,450 / year with conditions met |
*Rates for single rate tariff for Citipower distribution network. Rates may vary depending on location and distribution zone
| EasySave Gas | GloSave Gas | |
|---|---|---|
| Discounts | No conditional discounts | 5% pay on time discount 2% dual-fuel discount |
| Daily supply charge | 61.1c / day | 62.7c /day |
| Usage rate | 1.87c / MJ | 1.91c / MJ |
*Rates for Australian Gas Networks distribution zone. Rates may vary depending on postal code
Globird Energy plans in New South Wales
Customers in New South Wales can choose between two electricity plans and two natural gas plans. Customers can choose GloBird Energy EasySave electricity plan which offers simple discounts, while customers who choose GloSave electricity plan can get additional discounts by paying on time as well as an additional 2% dual-fuel discount.
| EasySave | GloSave | |
|---|---|---|
| Percentage off the reference price | 23% lower than the reference price | 17% off the reference price 23% off including conditional discounts |
| Daily supply charge | 80c / day | 77.28c / day |
| Usage rates | First 30kWh / day: 18.8c / kWh Remaining usage: 21.5c / kWh |
First 30kWh / day: 18.77c / kWh Remaining usage: 21.62c / kWh |
| Features | Set and forget plan Requires direct debit and e-communication |
Conditional discounts apply |
| Total annual cost based on 10.6kWh/day usage | $1,127 / year | $1,115 / year with conditional discounts met |
*Rates for single rate tariff for Ausgrid distribution network. Rates may vary depending on location and distribution zone
| EasySave Gas | GloSave Gas | |
|---|---|---|
| Discounts | No conditional discounts | 8% pay on time discount 2% dual-fuel discount |
| Daily supply charge | 43c / day | 41.4c / day |
| Usage rate | First 20.7MJ / day: 3.3c / MJ Remaining usage: 2.2c / MJ |
First 20.7MJ / day: 3.2c / MJ Remaining usage: 2.1c / MJ |
*Rates for Jemena Gas Networks distribution zone. Rates may vary depending on postal code
Globird Energy plans in South Australia
In South Australia, GloBird offers two electricity and two gas plans to its customers. These plans include conditional and non-conditional discounts, as well as additional dual-fuel discounts for customers who choose to have their gas and electricity provided to them by GloBird.
| EasySave | GloSave | |
|---|---|---|
| Percentage off the reference price | 18% lower than the reference price | 11% off the reference price 18% off including conditional discounts |
| Daily supply charge | 110c / day | 106c / day |
| Usage rates | First 10.96kWh / day: 29.7c / kWh Remaining usage: 31.02c / kWh |
First 10.96kWh / day: 29.96c / kWh Remaining usage: 30.97c / kWh |
| Features | Set and forget plan Requires direct debit and e-communication |
Conditional discounts apply |
| Total annual cost based on 11kWh/day usage | $1,589 / year | $1,586 / year with conditions met |
*Rates for single rate tariff for SA Power Networks distribution zone. Rates may vary depending on location and distribution zone
| EasySave Gas | GloSave Gas | |
|---|---|---|
| Discounts | No conditional discounts | 8% pay on time discount 2% dual-fuel discount |
| Daily supply charge | 68c / day | 66.24c / day |
| Usage rate | First 50MJ / day: 3.4c / MJ Remaining usage: 2.2c / MJ |
First 50MJ / day: 3.36c / MJ Remaining usage: 2.12c / MJ |
*Rates for AGN SA distribution zone. Rates may vary depending on postal code
How to sign up to GloBird Energy
Customers can sign up to GloBird Energy online by first supplying their property details for a quote, for either gas or electricity. You can easily find an estimated annual energy cost for your residence with either your address, NMI, or meter serial number.
Once you get your online quote, you can sign up online. When signing up you will need to provide a valid form of identification, and consent to a credit check to ensure eligibility. After you sign up you will have 10 business days to change your mind if you so choose, without penalty.
Move house with GloBird Energy services
GloBird customers moving house, but wanting to stay with GloBird, should call GloBird customer service at 13 34 56 as soon as possible to arrange to have the power switched onto their new house when they move. In addition, customers can sign up online, and select the day they want their power switched on.
Contact GloBird Energy customer service
GloBird customer service is available to contact by phone, email, or postal address. In addition, customers can also send GloBird Energy a message via online form. GloBird customer service business hours are Monday to Friday 8:30am to 5:30pm, and Saturday and Public Holidays 9am to 3pm.
| Contact method | How to contact |
|---|---|
| Phone | 13 34 56 or 03 8560 4199 1300 516 888(中文) |
| CustomerService@GloBirdEnergy.com.au | |
| Postal address | PO BOX 398 Ringwood VIC 3134 |
Pay a GloBird Energy bill
GloBird Energy has multiple ways to pay your energy bill. If for any reason you are experiencing financial hardship, contact GloBird Energy as soon as possible to discuss your options, including deferring payment or extending a payment due date, or to see any concessions or rebates you might be eligible to receive.
| Payment method | How to pay |
|---|---|
| Direct Debit | Set up direct debit online or call 13 34 56 |
| BPay | Contact your financial institution and cite your personal reference number found on your bill and GloBird Energy BPay Biller Code 625921 |
| Pay online | Pay your GloBird Energy bill online now |
| Phone | Call 1300 456 729 or local number 03 8560 4188 to pay by bank card |
| Send cheque payable to GloBird energy with your customer number on the back of the cheque to: GloBird Energy PO Box 398 Ringwood VIC 3134 |
|
| In person | Go to any Australian Post Office to pay in person |
| Pay at a Commonwealth Bank Branch without fees | Account Name: GloBird Energy Pty Ltd BSB: 063 233, Account #: 10418628 Quote your 9-digit account reference number |
GloBird Energy customer reviews
GloBird customers are mostly satisfied with their energy`plans, leaving mostly positive reviews across the web
- ProductReview customers give GloBird Energy a 3.6 out 5 stars
- Facebook customers give GloBird Energy 4.3 out of 5 stars
- Google Reviews give GloBird Energy 3.5 out of 5 stars
Customers who are happy with their energy services through GloBird Energy like that GloBird’s customer service is easy to get in contact with, and quick to respond to callback requests. Customers also say that GloBird Energy rates are among the most competitive on the market.
A number of customers who are dissatisfied with GloBird Energy state that GloBird’s credit check denied them a plan for no reason, to which GloBird Energy responded that they don’t have access to why the credit check is denied, they only see “Yes” or “No”.