CovaU Customer Reviews and Ratings in 2026
In 2026, CovaU has a rating of 4.8 out of 5 on Trustpilot. And it has a rating of 4.6 out of 5 on ProductReview. Reviews of CovaU by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about CovaU
CovaU Energy stands out as a reliable and customer-focused energy provider, offering straightforward plans with competitive pricing and no lock-in contracts. Its flexible plan options cater well to a diverse range of residential users, making it easier for customers to find a plan that fits their lifestyle and budget. The company’s strong emphasis on customer service and the inclusion of a broad rewards program add value for consumers seeking both affordability and perks. However, while CovaU is reliable and transparent, it may lack more advanced green energy options that some environmentally conscious customers desire.
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Pros and cons of CovaU according to Selectra
Strengths of CovaU
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Weaknesses of CovaU
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What do customers have to say about CovaU on Trustpilot, ProductReview
The table below offers an overview of the average rating for CovaU based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 4.8 out of 5 | 2100 |
| ProductReview | 4.6 out of 5 | 2557 |
91% of ProductReview of CovaU are positive reviews.
CovaU is a 100% Australian-owned energy retailer that appeals to households and businesses looking for flexible, good-value power without being tied down. It offers a wide range of straightforward electricity and gas plans, typically with no lock-in contracts or exit fees, so customers can change plans or providers whenever their needs or budgets shift. Pricing is designed to be competitive and easy to understand, with options for simple single-rate deals or more tailored time-of-use offers that can reward shifting usage to cheaper off‑peak periods. CovaU also stands out for its strong customer focus, combining 24/7 support with convenient payment options like BPay, credit card, and direct debit, and it earns high review scores from thousands of customers on major review platforms. Solar owners benefit from reasonable feed-in tariffs across key states, while all customers can access a large rewards program that delivers discounts at thousands of businesses nationwide, adding everyday savings on top of their energy bill.
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