CovaU Customer Reviews and Ratings in 2026
In 2026, CovaU has a rating of 4.8 out of 5 on Trustpilot. And it has a rating of 4.6 out of 5 on ProductReview. Reviews of CovaU by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about CovaU
CovaU Energy stands out as a reliable and customer-focused energy provider, offering straightforward plans with competitive pricing and no lock-in contracts. Its flexible plan options cater well to a diverse range of residential users, making it easier for customers to find a plan that fits their lifestyle and budget. The company’s strong emphasis on customer service and the inclusion of a broad rewards program add value for consumers seeking both affordability and perks. However, while CovaU is reliable and transparent, it may lack more advanced green energy options that some environmentally conscious customers desire.
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Pros and cons of CovaU according to Selectra
Strengths of CovaU
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Weaknesses of CovaU
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What do customers have to say about CovaU on Trustpilot, ProductReview
The table below offers an overview of the average rating for CovaU based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 4.8 out of 5 | 2010 |
| ProductReview | 4.6 out of 5 | 2477 |
91% of ProductReview of CovaU are positive reviews.
CovaU is a 100% Australian-owned retailer that appeals to both households and businesses by combining flexible, no lock‑in energy plans with clear, competitive pricing. Customers can choose from a wide range of simple electricity offers, from straightforward single-rate deals to time‑of‑use options designed to reward off‑peak usage, making it easier to match a plan to their lifestyle and budget. Operating across major markets such as NSW, VIC, QLD, SA and TAS, CovaU also supports solar users with reasonable feed‑in tariffs, adding extra value for homes that generate their own power. A major strength of the company is its strong service culture, with 24/7 support and well-rated performance on independent review platforms, reflecting high levels of customer satisfaction. On top of this, CovaU’s extensive rewards program, offering discounts at thousands of businesses nationwide, turns an everyday utility into a way to save money in other parts of daily life.
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