CovaU Customer Reviews and Ratings in 2026
In 2026, CovaU has a rating of 4.8 out of 5 on Trustpilot. And it has a rating of 4.5 out of 5 on ProductReview. Reviews of CovaU by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
What our energy expert has to say about CovaU
CovaU Energy stands out as a reliable and customer-focused energy provider, offering straightforward plans with competitive pricing and no lock-in contracts. Its flexible plan options cater well to a diverse range of residential users, making it easier for customers to find a plan that fits their lifestyle and budget. The company’s strong emphasis on customer service and the inclusion of a broad rewards program add value for consumers seeking both affordability and perks. However, while CovaU is reliable and transparent, it may lack more advanced green energy options that some environmentally conscious customers desire.
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Pros and cons of CovaU according to Selectra
Strengths of CovaU
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Weaknesses of CovaU
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What do customers have to say about CovaU on Trustpilot, ProductReview
The table below offers an overview of the average rating for CovaU based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 4.8 out of 5 | 1965 |
| ProductReview | 4.5 out of 5 | 2454 |
91% of ProductReview of CovaU are positive reviews.
CovaU is a 100% Australian-owned energy retailer that appeals to households and businesses by combining competitive, transparent pricing with a very flexible approach to contracts and plans. Customers can choose from a wide range of electricity offers, including simple single-rate deals and more dynamic time-of-use options, all generally available without lock-in periods or exit fees, making it easy to switch or adjust as needs change. The provider has built a strong reputation for customer service, backed by around-the-clock support and convenient digital tools that help people track and manage their usage and bills. Many Australians also value the added perks of CovaU’s rewards program, which delivers savings at thousands of partner businesses and turns everyday energy spending into extra value. For solar users, reasonable feed-in tariffs across several states mean exported energy can help offset bills, adding another layer of appeal for cost- and energy-conscious customers.