AGL Energy is one of the largest and oldest energy providers in Australia. AGL offers gas, electricity, broadband and telecommunication services to 3.95 million customers across Australia making it a formidable energy supplier. Read on to learn about which plans & prices they offer in your state.
Where Does AGL Energy Operate?
AGL Energy offers gas & electricity in New South Wales, Victoria, Queensland, and South Australia and gas-only plans in Western Australia.
| State | Electricity | Gas |
|---|---|---|
| New South Wales | ||
| Victoria | ||
| South-East Queensland | ||
| South Australia | ||
| Western Australia | ||
| The ACT | ||
| Tasmania | ||
| Northern Territory |
AGL Internet AGL Internet plans are now able to be bundled with AGL gas and electricity plans. Sign up for an AGL NBN plan and get a $15 discount on your broadband bill when you bundle energy and broadband with AGL.
AGL Plans
In the next section, "AGL Rates by State", we cover these plans in greater detail with prices broken down if you prefer to skip ahead.
AGL Super Saver
The AGL Super Saver is a 12-month fixed-rate plan with no exit fees. This means you will receive the same energy rates all year and are free to cancel your AGL subscription at any time without penalty.
This is a great option if you like receiving your bills online, as this plan is only available with e-billing. If you prefer physical bills, this plan may not be for you. The AGL Super Saver is available in NSW, SA, QLD & VIC.
AGL Flexible Saver
The AGL Flxible saver is a variable rate tariff that has no exit fees and is automatically renewed. You can receive paper bills with this tariff, but as this is a variable tariff, the rates fluctuate with the wholesale energy market. This means your bills will go up and down as the price of energy changes.
In general variable rates tend to be a little more expensive than fixed rates such as the AGL Super Saver. The AGL Flexible Saver is available in NSW, SA, QLD & VIC.
AGL Solar Savers
This tariff is a Feed-in Tariff for people with solar panels. If you are interested in learning more about this tariff, skip ahead to our section on AGL Solar. The AGL Solar Savers tariff is available in NSW, QLD & SA.
AGL Value Saver
The AGL Value Saver is a variable tariff with no exit fees and is only available in Victoria. As this is a variable rate tariff, the contract is automatically renewed but you are free to leave your AGL subscription at any time without penalty.
The big difference between this plan and the flexible saver is that the AGL Value Saver only allows e-billing, therefore you cannot receive paper bills with this tariff.
AGL Seniors Plan
The AGL Senior Savers plan is a replacement of their previous senior plan and is a major improvement. The AGL Senior Savers plan is a 12-month fixed-rate tariff for concession cardholders in NSW, QLD, VIC & SA.
This plan is similar to an AGL concession and it allows for free paper bills and offers a sign-up credit with different values depending on where you live. There are also no exit fees and no minimum contract length if you decide to cancel your AGL subscription.
AGL Electric Vehicle Plan
The AGL Electric Vehicle Plan is a fixed-rate plan for 12 months for owners of electric vehicles or members of an AGL EV subscription who want to charge their cars at home. The plan comes with 100% e-billing (meaning no paper bills) and can earn you up to $240 in AGL loyalty bonuses per year.
Default Market Offer or Standing Offer
Every energy supplier offers the default market offer, which is the reference price set by the Australian government and is the maximum price you are allowed to be charged for your energy.
Below we cover these plans in greater detail with prices and rates as well as all of the gas plans available in each state.
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AGL Electricity Rates
Residential Value Saver
Standing Offer
Living Energy Saver
Value Saver
Standing Offer
Value Saver
Standing Offer
Value Saver
Standing Offer
AGL Energy Electricity Rates by State
$1,484
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$1,810
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$1,237
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$1,296
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$1,456
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$1,962
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$2,066
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$2,074
/ year
Free Callback
1300 560 964
Find the best plan with selectra
$2,230
/ year
Free Callback
1300 560 964
Find the best plan with selectra
AGL Gas Rates By State
AGL Gas Rates NSW
If you live in New South Wales, AGL Energy has two gas plans.
AGL Gas Plans in NSW:
- AGL Super Saver
- AGL Flexible Saver
Below we show the AGL gas rates within the Ausgrid distribution network in NSW:
| Plan Name | Value Saver | AGL Standing Offer |
|---|---|---|
| Daily Supply Charge | 61.52c / day | 78.79c / day |
| Usage Rates | 2.41c to 4.00c / MJ | 3.04c to 5.23c / MJ |
| Estimated Annual Cost | $840Â / year | $1,070Â / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 2000 in NSW with an average usage of 50MJ / day. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.
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AGL Gas Rates VIC
- AGL Super Saver
- AGL Flexible Saver
Below you can find details of AGL gas plans & rates available in Victoria:
| Plan Name | Value Saver | AGL Standing Offer |
|---|---|---|
| Daily Supply Charge | 79.28c / day | 88.05c / day |
| Usage Rates | 2.45c to 3.83c / MJ | 3.14c to 4.91c / MJ |
| Estimated Annual Cost | $760 / year | $970 / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 3000 in Vic with an average daily usage of 138MJ / day. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.
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AGL Rates QLD
If you live in South-East Queensland, you have your choice of electricity and gas provider, including AGL.
AGL Gas Plans in QLD:
- AGL Super Saver
- AGL Flexible Saver
Below, you will find the gas rates for AGL Energy in Queensland.
| Plan Name | Value Saver | AGL Standing Offer |
|---|---|---|
| Daily Supply Charge | 75.36c / day | 91.91c / day |
| Usage Rates | 5.11c / MJ | 6.24c / MJ |
| Estimated Annual Cost | $620 / year | $750 / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 4000 in QLD with an average usage of 18.3MJ / day. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.
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AGL Rates in SA
AGL delivers both gas and electricity to South Australia.
AGL Gas Plans available in SA:
- AGL Super Saver
- AGL Flexible Saver
If you're interested in AGL energy plans in South Australia, you can find their gas rates for the SA Power Network, below.
| Plan Name | Value Saver | AGL Standing Offer |
|---|---|---|
| Daily Supply Charge | 81.30c / day | 100.16c / day |
| Usage Rates | 2.90c to 4.70c / MJ | 3.23c to 5.71c / MJ |
| Estimated Annual Cost | $1,070Â / year | $1,300Â / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 5000 in SA with an average usage of 44.8MJ / day. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.
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AGL Rates in WA
AGL only retails natural gas in Western Australia
AGL offers the following Gas Plans in WA:
- AGL Savers
- AGL Set & Forget
You can find AGL gas rates below, based on 11 units usage per day in the ATCO distribution network.
| Plan Name | AGL Set & Forget | AGL Savers |
|---|---|---|
| Daily Supply Charge | 23.36c / day | 23.36c / day |
| Service Charge | 24.99c / day | 24.99c / day |
| Usage Rates | 15.56c to 17.26c / unit | 15.56c to 17.26c / unit |
| Conditional Discount | -41% off | -40% off |
| Estimated Quarterly Cost | $122Â / quarter | $124Â / quarter |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 6000 in WA with an average daily usage of 4,000MJ / year. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.
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AGL Solar
AGL Energy also has separate solar energy tariffs available for new and existing customers. If you are looking to get started with solar, AGL can help set you up with your own solar PV system installation (with a battery and an AGL smart meter) through one of their third-party suppliers.
AGL offers several solar tariffs with feed-in tariffs available in NSW, QLD, VIC & SA. However, AGL's best rates are reserved for customers who purchase one of their solar packages.
If you already have solar panels on your roof and would like to switch to AGL solar, you can register with the AGL Solar Savers plan which offers 12c / kwh for export. Below we cover this in greater detail.
AGL solar solutions Find out more about AGL’s solar PV system bundles and batteries with our in-depth AGL Solar Guide.
AGL Solar Feed-in-Tariff
One of the advantages of AGL is that they have two solar feed-in-tariffs (FiT).
The AGL Basic FiT is available for all customers no matter which AGL electricity plan you choose. However, the AGL Solar Savers FiT which offers more $ / Kwh is only available with the AGL Solar Savers plan.
AGL Solar Savers is AGL's highest paying feed-in tariff and is available to customers with existing solar PV systems.
While AGL Solar Savers does not come with a discount off the reference price, you will earn more money for the excess electricity you send back to the grid. Therefore, It's important to remember that your estimated annual cost does not include any solar FiT money you might receive from exporting through this AGL electricity plan.
Below you can find details of AGL Solar Savers plans, available in NSW, QLD, or SA.
| State | Basic FiT Rates | Solar Savers FiT Rates | Estimated Annual Cost* |
| New South Wales | 5c / kWh | 12c / kWh | $1,860 / year |
| Victoria | 4.9c / kWh | 12c / kWh | $2,320 / year |
| Queensland | 5c / kWh | 12c / kWh | $2,000 / year |
| South Australia | 6c / kWh | 12c / kWh | $2,320 / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for each capital city (2000, 4000, 5000 postcodes respectively). Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid December 2024.
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AGL is Among the Cheapest Energy Providers in Australia!
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AGL Contact Methods
If you need to contact AGL, there are several different methods you have available to you:
- By phone
- Online using AGL Live Chat
- Online using AGL My Account or the AGL app
- By Email
- By Written Letter
Below we explain these in greater detail.
AGL Contact Number
AGL customers can contact AGL customer service 24/7 through AGL Anytime.
AGL Anytime is available 24 hours a day, seven days a week and can help you check your balance, manage your AGL payments, or organize a new AGL connection. In addition, AGL also offers a postal address for forms, written correspondence, or complaints.
| AGL Anytime Phone Number | AGL Phone Number from Abroad | AGL Address |
| 131 245 | +61 8633 6000 | Locked Bag 14120 MCMC Melbourne VIC 8001 |
AGL Chat
If you prefer not to mess with calling AGL customer service, you can use the AGL Live Chat feature on their website.
The AGL chat is staffed with an automated chatbot and with live people from AGL's customer service team.
The chat starts off with the chatbot. However, if you would like to speak to an AGL customer service representative, you can simply type: "speak to an agent". Then, the chatbot will immediately pass you off to a live person.
The AGL chat team is available 24/7 to help you with your queries.
AGL My Account Online
If you don’t feel like speaking to an AGL customer service agent over the phone or on the AGL chat, most of your customer information can be found on AGL My Account.
AGL My Account lets you:
- check and pay your bills
- track your energy usage
- manage your AGL energy accounts
- organize your move
- update any personal details
If you are an AGL customer and don’t yet have My Account, you can sign up online with your account number.
How to Sign up for AGL Energy
You can call AGL Anytime by dialling 131 245 for a new connection, or signing up online.
When signing up you will need to provide valid identification and consent to a credit check for eligibility for the best AGL rates.
For AGL gas or electricity meter installations, questions about moving, additions or alterations to your existing supply, or removal of your existing supply, fill out either the Application for Electricity or Application for Gas form and send it to one of the following addresses:
- By mail to Locked Bag 14120 MCMC Melbourne Victoria, 8001
- By email to AGL's new connections team
- By faxing the form to 1800 634 823
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AGL is Among the Cheapest Energy Providers in Australia!
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AGL Payments & Billing
AGL offers many ways to pay an energy bill, giving you flexibility and freedom to ensure you stay on top of your bills no matter where you are or your preferred method of payment.
If you are in the midst of financial hardship and can't make your AGL payments, AGL offers support to its customers through Bill Smoothing, bill payment extensions, or their AGL Staying Connected program.
Also, learn about energy rebates and hidden Centerlink emergency payments for your energy bills.
Below you have all the AGL bill payment methods available:
| Payment Method | How to Pay |
| AGL Energy App for iPhone or Android | Download the app and make your AGL payments with your stored payment information from your phone |
| AGL My Account online | Log into your AGL My Account to pay with your stored payment method |
| Pay immediately online with credit card or PayPal | Pay AGL bill online using this link |
| Pay by Direct debit | Set up a direct debit from a chosen savings, credit, or checking account |
| BPay | Contact your financial institution to pay your AGL energy bill via BPay |
| Pay By Mail | Send your payment slip and cheque or money order to: AGL Sales Pty Ltd Locked Bag 20024 Melbourne VIC 3001 Customers in Western Australia can send their mail payment to: AGL Sales Pty Limited Locked Bag 17 Cloisters Square PO WA 6850 |
| Pay at any Australian Post Office | Visit any Australian Post Office and pay your bill in person |
| SMS Payments | Set up SMS payments through AGL My Account. A few days before your bill is due you will receive a reminder. Reply “Pay” to have the amount deducted automatically from your chosen bank account or card |
In addition to the payment methods available, AGL customers can also schedule payments to keep on top of their energy bills.
AGL offers Bill Smoothing to even out the cost of your energy bill through consistent payments, Pay My Way to make regular instalments to pay the bill amount before the due date or schedule a one-off payment through their My Account.
AGL Rewards Program
AGL Rewards is available to AGL energy customers in Australia.
With AGL Rewards, customers can access dozens of discounts and offers including movie tickets, groceries and fuel, shopping, experiences and more.
New rewards are constantly being added and can be viewed by logging into your AGL My Account. Current customers who have not yet activated their rewards program can also do so by logging into their AGL My Account.
Click below to find a better deal for your home!
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AGL Contact Number | Call AGL at 1300 560 964 to Switch