sonnen Australia
13 76 66Service, technical support & billing
Customer service & contact
Customer service & contact
sonnen contact details
Reach the sonnen Australia service team on 13 76 66 for customer service, technical support and billing. For battery quotes and installations, sonnen partners with Halcol Energy on (07) 5438 8133. Below you will find every way to contact sonnen.
13 76 66 service line
Battery quotes via Halcol
My Sonnen app
No exit fee on sonnenFlat
In a hurry
The sonnen contacts most people need
Tap a number to call. sonnen handles service and billing; battery quotes go through its installer partner, Halcol Energy.
Battery quotes (Halcol)
(07) 5438 8133Mon to Fri, 9am to 5pm (AEST)
sonnenFlat billing
13 76 66Press 2 for billing help
Halcol consultations
All sonnen contacts
Every way to reach sonnen
Phone, email and post for sonnen, plus the Halcol Energy battery line.
sonnen Australia
13 76 66Customer service, technical support, billing and general questions. Mon to Fri, 9am to 5pm (AEST).
Halcol Energy (batteries)
(07) 5438 8133sonnen battery quotes, free consultations and installations. Mon to Fri, 9am to 5pm.
Head office
Lionsgate Business Park, Tenancy 6/180 Philip Hwy, Elizabeth South SA 5112
Written correspondence, complaints and bills.
Free battery consultation. Halcol Energy partners with sonnen to install batteries across Australia. Call (07) 5438 8133 or email [email protected] to discuss pricing, battery types and compatibility with your solar.
Manage online
My Sonnen app & account
If your battery is installed, manage it any time through the My Sonnen app or web portal, available for Android and iOS. For login help, call sonnen on 13 76 66.
Monitor your battery
Track charge and discharge levels in real time.
Review energy use
See solar input and household consumption.
Set preferences
Tune grid and battery use, and set buffer levels for blackouts.
Access reports
View service updates and performance reports.
Common questions
A Selectra expert answers your most common sonnen contact questions
Call sonnen Australia on 13 76 66 (overseas: +61 137 666) for customer service, technical support and general enquiries, Monday to Friday from 9am to 5pm (AEST). You can also email [email protected].
sonnen partners with Halcol Energy for battery quotes and installations across Australia. Call (07) 5438 8133 or email [email protected] to request a free consultation covering pricing, battery types, install timeframes and compatibility with your existing solar.
Use the My Sonnen app or web portal to monitor battery charge, review energy use and solar input, set grid and battery preferences, and access reports. The app is available for Android and iOS. For login help, call sonnen on 13 76 66.
For billing on a sonnenFlat plan or virtual power plant, call sonnen on 13 76 66 (press 2) or email [email protected]. If your installer (such as Halcol Energy) manages your billing, contact them directly. There is no exit fee on sonnenFlat.
sonnen's Australian head office is at Lionsgate Business Park, Tenancy 6/180 Philip Hwy, Elizabeth South SA 5112. Send bills, complaints and written correspondence there, or use the contact form on sonnen.com.au.
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