Contact Sonnen Energy

Sonnen Energy Contact | Call 1300 560 964 for Support & Solar Battery Help

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Looking to contact Sonnen Energy in Australia? Call +61 137 666 to reach the Sonnen service team. You can also contact Halcol Energy for help with Sonnen solar batteries by calling (07) 5438 8133. Keep reading to find all Sonnen Energy contact information, including service hours, email addresses, online community support, and how to schedule a free battery consultation.

How to Contact Sonnen Energy

Sonnen Energy operates a service centre in Australia that can be reached by calling +61 137 666. This is the main Sonnen Energy Australia phone number for customer service, technical support, and general questions.

You can also contact Halcol Energy—a trusted solar battery provider partnered with Sonnen—if you’re looking for quotes or consultations for Sonnen solar products. Call Halcol Energy on (07) 5438 8133 or email [email protected] to get started.

Here’s a quick look at the main Sonnen Energy contact options in Australia:

General Sonnen Contact Details
ServiceContact InfoBusiness Hours (AEST)
Switch and Sign up Now1300 560 964Mon–Fri: 10:00 AM –  7:00 PM
Sonnen Australia+61 137 666Mon–Fri: 9:00 AM – 5:00 PM
Halcol Energy (Sonnen Batteries)(07) 5438 8133Mon–Fri: 9:00 AM – 5:00 PM
Halcol Consultation Email[email protected]Anytime

Need a Free Solar Battery Consultation?

Halcol Energy partners with Sonnen to provide solar battery installations across Australia. If you’re interested in adding a Sonnen battery to your solar system, you can request a free consultation:

  • Call (07) 5438 8133
  • Email [email protected]
  • Or visit halcolenergy.com.au to submit a request online

Halcol can walk you through pricing, battery types, installation timeframes, and compatibility with your existing solar setup.

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My Sonnen Account

If you already have a Sonnen battery system installed, you can manage it via the My Sonnen app or web portal. 

This includes:

  • Monitoring battery charge and discharge levels
  • Reviewing energy usage and solar input
  • Setting preferences for grid and battery use
  • Accessing reports and service updates

The Sonnen app is available for both Android and iOS devices. For support logging in, you can reach out directly to Sonnen at +61 137 666.

Sonnen Billing & Support

Sonnen is primarily a battery manufacturer, so you won’t receive regular utility bills unless your system is bundled with a virtual power plant or local energy plan.

If you have a SonnenFlat plan or participate in a Sonnen battery network:

  • Reach out to Sonnen directly at +61 137 666 for billing support
  • Or contact your installer (e.g. Halcol Energy) if they manage your billing

Customers experiencing technical issues or performance concerns should contact Sonnen customer support directly, or get in touch with their solar retailer.

Interested in Sonnen Solar Batteries?

Looking to switch to battery-powered solar? Call (07) 5438 8133 to speak with Halcol Energy about Sonnen solar batteries and installations. They offer expert advice, free consultations, and tailored solutions for homes across Australia.

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