Amber Electric Customer Reviews and Ratings in 2026
In 2026, Amber Electric has a rating of 4 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of Amber Electric by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about Amber Electric
Amber Electric is highly praised for its user-friendly app and innovative approach to wholesale electricity pricing, allowing customers, especially those with solar panels and batteries, to significantly reduce their energy bills. Customers appreciate the transparency, real-time pricing, and the SmartShift technology that optimizes battery usage to save money. While some report excellent and responsive customer service, others note occasional delays or challenges with support. Overall, Amber is regarded as a forward-thinking energy provider that empowers users to take control of their electricity costs and benefit from renewable energy integration.
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Pros and cons of Amber Electric according to Selectra
Strengths of Amber Electric
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Weaknesses of Amber Electric
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What do customers have to say about Amber Electric on Trustpilot, ProductReview
The table below offers an overview of the average rating for Amber Electric based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 1368 |
| ProductReview | 3.6 out of 5 | 1391 |
71% of ProductReview of Amber Electric are positive reviews.
Amber Electric stands out in Australia as a new-wave power retailer that gives customers direct exposure to wholesale electricity prices instead of adding hidden markups, which can be especially rewarding for homes and small businesses with solar panels and batteries. Through its intuitive app, Amber shows live price signals and uses its SmartShift technology to automatically manage when you use, store, or export energy, helping you squeeze the most value from your solar and battery system with minimal effort. Plans are built around a simple monthly membership fee, with clear, itemised billing and a safeguard that ensures you won’t pay more than the regulated default offer over time. Because Amber’s offers are carbon neutral and designed to favour periods when renewable generation is high, customers are encouraged to shift their usage to cleaner, cheaper parts of the day, cutting both bills and emissions. Flexible, no–lock-in contracts and multiple plan options, including partnerships with major banks, make it easy to try the model, while strong online ratings reflect the appeal of a transparent, tech-driven approach to buying power.
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