Amber Electric Customer Reviews and Ratings in 2026
In 2026, Amber Electric has a rating of 3.9 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of Amber Electric by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about Amber Electric
Amber Electric is highly praised for its user-friendly app and innovative approach to wholesale electricity pricing, allowing customers, especially those with solar panels and batteries, to significantly reduce their energy bills. Customers appreciate the transparency, real-time pricing, and the SmartShift technology that optimizes battery usage to save money. While some report excellent and responsive customer service, others note occasional delays or challenges with support. Overall, Amber is regarded as a forward-thinking energy provider that empowers users to take control of their electricity costs and benefit from renewable energy integration.
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Pros and cons of Amber Electric according to Selectra
Strengths of Amber Electric
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Weaknesses of Amber Electric
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What do customers have to say about Amber Electric on Trustpilot, ProductReview
The table below offers an overview of the average rating for Amber Electric based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 3.9 out of 5 | 1229 |
| ProductReview | 3.6 out of 5 | 1261 |
71% of ProductReview of Amber Electric are positive reviews.
Amber Electric stands out in Australia by giving households and small businesses direct access to wholesale electricity prices for a simple monthly fee, which can translate into substantial savings for customers who can shift their usage or who have solar panels and batteries. Instead of hiding costs in complex tariffs, Amber uses a clear, app‑driven model: its app connects to your smart meter to show live price signals and forecasted rates, so you can run power‑hungry appliances or export solar when energy is cheapest and cleanest. For solar and battery owners, Amber’s automation tools can intelligently control when your battery charges and discharges, helping you earn more from exports and avoid expensive peak periods without constant manual tweaking. All of this is backed by 100% carbon‑neutral, GreenPower plans, no lock‑in contracts or exit fees, and flexible plans (including bank‑partner offers) that aim to make greener energy both more affordable and more under your control.
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