Amber Electric Customer Reviews and Ratings in 2026
In 2026, Amber Electric has a rating of 3.9 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of Amber Electric by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about Amber Electric
Amber Electric is highly praised for its user-friendly app and innovative approach to wholesale electricity pricing, allowing customers, especially those with solar panels and batteries, to significantly reduce their energy bills. Customers appreciate the transparency, real-time pricing, and the SmartShift technology that optimizes battery usage to save money. While some report excellent and responsive customer service, others note occasional delays or challenges with support. Overall, Amber is regarded as a forward-thinking energy provider that empowers users to take control of their electricity costs and benefit from renewable energy integration.
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Pros and cons of Amber Electric according to Selectra
Strengths of Amber Electric
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Weaknesses of Amber Electric
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What do customers have to say about Amber Electric on Trustpilot, ProductReview
The table below offers an overview of the average rating for Amber Electric based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 3.9 out of 5 | 1290 |
| ProductReview | 3.6 out of 5 | 1310 |
71% of ProductReview of Amber Electric are positive reviews.
Amber Electric stands out in Australia by giving customers direct access to wholesale electricity prices through a smart, easy-to-use app that updates in real time, so you can shift your usage to cheaper, greener periods and potentially cut your bills. It is particularly attractive for homes with solar panels and batteries, because its SmartShift technology can automatically decide when to use stored energy, when to export to the grid, and when to draw from it, helping you squeeze more value from your system with minimal effort. Instead of relying on confusing discounts or markups, Amber focuses on transparent pricing and clear bills, backed by a guarantee that you won’t pay more than the government’s default offer over time. On top of that, all plans are 100% carbon neutral and designed around supporting renewable energy, allowing customers who care about both cost and climate to have more control over how and when they use electricity.
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