Amber Electric Customer Reviews and Ratings in 2026
In 2026, Amber Electric has a rating of 3.9 out of 5 on Trustpilot. And it has a rating of 3.6 out of 5 on ProductReview. Reviews of Amber Electric by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
Have you had an experience with Amber Electric ? Give us your opinion.
What our energy expert has to say about Amber Electric
Amber Electric is highly praised for its user-friendly app and innovative approach to wholesale electricity pricing, allowing customers, especially those with solar panels and batteries, to significantly reduce their energy bills. Customers appreciate the transparency, real-time pricing, and the SmartShift technology that optimizes battery usage to save money. While some report excellent and responsive customer service, others note occasional delays or challenges with support. Overall, Amber is regarded as a forward-thinking energy provider that empowers users to take control of their electricity costs and benefit from renewable energy integration.
Interested in Switching Electricity Provider?
Pros and cons of Amber Electric according to Selectra
Strengths of Amber Electric
|
Weaknesses of Amber Electric
|
What do customers have to say about Amber Electric on Trustpilot, ProductReview
The table below offers an overview of the average rating for Amber Electric based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 3.9 out of 5 | 1129 |
| ProductReview | 3.6 out of 5 | 1195 |
71% of ProductReview of Amber Electric are positive reviews.
Amber Electric stands out in Australia by giving households and businesses direct access to real-time wholesale electricity prices, which can unlock substantial savings for customers who are willing to shift some of their usage to cheaper times of day, especially those with solar panels and home batteries. Instead of building hidden margins into the kilowatt-hour rate, Amber charges a simple monthly subscription and passes through the market price, supported by a powerful app that shows live prices, forecasts, and detailed usage so customers can see exactly what they’re paying for. Their SmartShift technology can automatically manage compatible batteries and solar exports, buying power when it’s cheap and selling it back to the grid when prices spike, helping maximise both bill savings and export income without constant manual effort. All Amber plans are 100% carbon neutral and focused on “greener and cheaper” energy, encouraging users to consume more when renewable generation is high, which supports the wider transition to clean power across NSW, VIC, QLD and SA. Flexible, no lock-in contracts and multiple payment options make it easy to try Amber without long-term risk, while partnerships like the CommBank Yello offers add extra rewards and incentives on top of the core energy savings.
Please give us your opinion about Amber Electric
