Amber Electric Customer Reviews and Ratings in 2026
In 2026, Amber Electric has a rating of 4 out of 5 on Trustpilot. And it has a rating of 3.7 out of 5 on ProductReview. Reviews of Amber Electric by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What our energy expert has to say about Amber Electric
Amber Electric is highly praised for its user-friendly app and innovative approach to wholesale electricity pricing, allowing customers, especially those with solar panels and batteries, to significantly reduce their energy bills. Customers appreciate the transparency, real-time pricing, and the SmartShift technology that optimizes battery usage to save money. While some report excellent and responsive customer service, others note occasional delays or challenges with support. Overall, Amber is regarded as a forward-thinking energy provider that empowers users to take control of their electricity costs and benefit from renewable energy integration.
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Pros and cons of Amber Electric according to Selectra
Strengths of Amber Electric
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Weaknesses of Amber Electric
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What do customers have to say about Amber Electric on Trustpilot, ProductReview
The table below offers an overview of the average rating for Amber Electric based on customers opinions from popular review websites.
| Platform | Rating | Number of Reviews |
|---|---|---|
| Trustpilot | 4 out of 5 | 1053 |
| ProductReview | 3.7 out of 5 | 1093 |
71% of ProductReview of Amber Electric are positive reviews.
Amber Electric in Australia stands out by giving households and small businesses direct access to real-time wholesale electricity prices through a simple monthly subscription instead of hiding margins in the kilowatt-hour rate, which can mean substantial savings for engaged customers, especially those with solar panels and home batteries. Their app connects to your smart meter to show live prices, carbon intensity, and usage, helping you shift energy-hungry tasks to cheaper, greener times of day, while SmartShift technology can automatically control compatible batteries to buy low, use smart, and export when prices spike. All plans are 100% carbon neutral and built around encouraging renewable energy, so you’re not just cutting costs but also supporting a cleaner grid. Flexible, no–lock-in contracts and clear, itemised billing add a layer of transparency that many traditional retailers lack, and optional CommBank Yello plans bundle in access to the same wholesale pricing with bank-linked rewards and perks, making Amber Electric an appealing option for Australians who want more control, more insight, and more value from their power.
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