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Origin is one of the leading energy providers in Australia and, alongside AGL and EnergyAustralia, one of the "Big Three" energy providers. As one of Australia's largest retailers, Origin Energy has over 4.2 million customers within the residential, small business, and large business sectors. Read on for more information about Origin Energy and decide which energy provider in Australia is best for your household.

Origin Energy Overview: Where Does Origin Operate?

Origin Energy, a publicly owned and operated energy company in Australia, has been providing electricity and gas to residential Australians since 2000 and is now one of the largest energy providers in the country with more than four million customers.

Origin Energy is an integrated energy company, that both generates and sells electricity and natural gas to residential Australians. Below, we summarize where Origin Energy retails electricity and gas.

Origin Energy Services by State

State

Electricity

Gas

New South Wales

   

ACT

   

Victoria

   

Queensland

   

South Australia

   

Western Australia

   

Tasmania

   

Origin Broadband Origin also offers NBN and fibre broadband in Australia. Origin Energy customers can score a $10 / month discount on their Origin internet bill when they sign up for both services.

Origin Energy Plans Explained

 

Origin Energy has a number of electricity and gas plans available to residential Australians.

It’s important to remember that not every Origin Energy plan is available everywhere, and some might come with conditional discounts you will need to meet. To find out more about these Origin Energy plans, click on one below.

Origin Energy Go Plan

Get guaranteed fixed electricity and gas rates for 12 months with simplified pricing. Customers can connect their Everyday Rewards number to get additional bonus points when signed up to Origin Energy electricity and gas. In addition, Everyday Rewards members get ongoing points and GreenPower & Green Gas at no additional cost.

Origin Energy Flexi Rate ePlus

Low, variable, rates for electricity and gas on a 12-month benefit period. Customers need to sign up for eBilling and email correspondence in order to access the low, variable rates. Flexi Rate ePlus is not available in Victoria.

Origin Basic Plan

A no-frills Standing Offer for electricity and gas with variable rates the same as the reference price. Set and forget to get access to Origin Energy’s ongoing base rate with no need to renew every year.

Origin Home Support & Essentials Variable Plans

The Home Support & Essentials Variable Plans are the newest Origin Energy Plans. These plans last 12 months from the supply start date - unless canceled earlier. With these plans, customers will receive a membership to the Emergency Home Assistance Program that is provided to by Allianz Global Assistance for the entire 12 month duration of the plan.

Origin Solar Boost

For customers who already have a residential solar PV system. Get a higher solar feed-in tariff for your solar energy instead of the Origin Energy rate along with variable electricity rates on a 12-month benefit period.

Origin Solar Boost Plus

Get the highest solar feed-in tariff available from Origin Energywhen you invest in solar energy with Origin. Customers can choose to purchase their Origin Energy solar PV system either outright or in a 24-month interest-free payment plan and will get end-to-end expert support, maintenance, and repairs from solar technicians.

Origin Go Solar Variable

The Origin Go Solar Variable Plan is a 12 month energy plan with fixed feed-in tariff costs. The usage and supply rates may change during the benefit period, but the solar FiT prices will remain the same. This plan is for customers with a net metered solar PV plan and customers must not be receiving a feed-in tariff under any government benefit scheme.

Origin Electricity Rates

Origin Energy retails electricity to residential customers in New South Wales, ACT, Victoria, Queensland, and South Australia.

To see more about Origin Energy electricity rates, select your state from the drop-down menu below.

Origin Electricity Rates NSW

Here you can find the Origin Energy electricity rates for New South Wales.

Below you can find a summary of Origin Electricity rates and plans, with costs based on the reference price of $1,827 on a single rate tariff.

Origin Electricity Rates NSW
Plan NameOrigin Go VariableOrigin Basic & StandingHome Support & Essentials Variable
Discount Off the Reference Price-27% off-17% off-17% off
Daily Supply Charge86.06c / day97.79c / day97.79c / day
Usage Rates33.05c / kWh37.55c / kWh37.55c / kWh
Estimated Annual Cost$1,340 / year$1,520 / year$1,520 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for the Ausgrid Network in Sydney, NSW. Calculations are based on the reference price with low usage of 3,103k. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Origin Electricity Rates ACT

Here you can find the Origin Energy electricity rates for ACT.

Below you can find a summary of Origin Electricity rates and plans, with costs based on a reference price of $2,527 on a single rate tariff.

Origin Energy Electricity Rates ACT
Plan NameGo VariableOrigin Basic & StandingHome Support & Essentials Variable Plan
Discount Off the Reference Price-54% off-35% off-35% off
Daily Supply Charge80.27c / day114.68c / day114.68c / day
Usage Rates16.56 - 22.12c / kWh28.39c / kWh28.39c / kWh
Estimated Cost
(*discounts included)
$1,160 / year$1,650 / year$1,650 / year

*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Canberra (2600) with a low usage of 4,344kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated Jauary 2024.

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Origin Electricity Rates VIC

Here you can find the Origin Energy electricity rates for Victoria.

Below you can find a summary of Origin Electricity rates and plans, with costs based on the reference price of $1,720 on a single rate tariff.

Origin Electricity Rates VIC
Plan NameGo VariableGo Solar VariableEveryday Rewards VariableOrigin Standing, Basic, Solar Boost, Home Support & Essentias Variable
Discount off the Reference Price-44% off-43% off-41% off-28% off
Daily Supply Charge89.89c / day92.20c / day94.50c / day115.25c / day
Usage Rates22.40c / kWh22.97c / kWh23.54c / kWh28.71c / kWh
Estimated Annual Cost$1,010 / year$1,030 / year$1,060 / year$1,290 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for the the postcode 3000 in Melbourn with an average usage of 4000kwh / year. Calculations are based on the reference price. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Origin Electricity Rates QLD

Here you can find the Origin Energy electricity rates for Queensland.

Below you can find a summary of Origin Electricity rates and plans, with costs based on the reference price of $1,969 on a single rate tariff.

Origin Electricity Rates QLD
Plan NameGo VariableOrigin Basic & StandingOrigin Home Support & Essentials Variable
Discount off the Reference Price-28% off-20% off-20% off
Daily Supply Charge120.59c / day133.99c / day133.99c / day
Usage Rates28.84c / kWh32.04c / kWh32.04c / kWh
Estimated Annual Cost
(Discounts included)
$1,420 / year$1,580 / year$1,580 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for the postcode 4000 Brisbane with a low usage of 3,395kwh/year. Calculations are based on the reference price. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Origin Electricity Rates SA

Here you can find the Origin Energy electricity rates for South Australia.

Below you can find a summary of Origin Electricity rates and plans, with costs based on the electricity reference price of $2,279 on a single rate tariff.

Origin Electricity Rates SA
Origin Plan NameOrigin Go VariableOrigin Basic & Standing OfferHome Support & Essentials Variable
Discount off the Reference Price-28% off-23% off-23% off
Daily Supply Charge101.06c / day108.67c / day108.67c / day
Usage Rates43.61 - 47.10c /kWh46.89 - 50.60c /kWh46.89 - 50.60c /kWh
Estimated Yearly Cost
(discounts included)
$1,640 / year$1,760 / year$1,760 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for postcode 5000 in Adelaide with a low usage of 2,920kWh/year. Calculations are based on the reference price. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Origin Gas Rates

Origin Energy offers natural gas plans to Australians in New South Wales, ACT, Victoria, Queensland, South Australia, and Western Australia.

To learn more about Origin Energy natural gas rates, choose your state from the drop-down menu located below.

New South Wales: Origin Gas Rates

Here you will find Origin gas rates in New South Wales.

Origin gas rates are based on an estimated average usage of 18,542MJ / year within the Jemena Gas Network in Sydney. Your actual annual gas costs will vary depending on your circumstances and lifestyle.

Origin Gas Rates NSW
Plan NameOrigin Go VariableOrigin Basic & Standing
Daily Supply Charge61.61c / day77.99c / day
Usage Rates2.42 to 4.03c / MJ3.06 to 5.10c / MJ
Estimated Annual Cost$800 / year$1,010 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 2000 in NSW with an average usage of 18,542MJ / year. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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ACT: Origin Gas Rates

Here you will find Origin gas rates in ACT.

Origin gas rates are based on an estimated average usage of 42,078MJ / year within the EvoEnergy Gas Network in Canberra. Your actual annual gas costs will vary depending on your circumstances and lifestyle.

Origin Gas Rates ACT
Plan NameOrigin Go VariableOrigin BasicOrigin Standing
Daily Supply Charge59.32c / day84.74c / day84.74c / day
Usage Rates2.71c to 3.49c / MJ3.87c to 4.98c / MJ3.87c to 4.89c / MJ
Estimated Annual Cost$1,380 / year$1,970 / year$1,970 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 2600 in ACT with an average usage of 36,865MJ / year. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Victoria: Origin Gas Rates

Here you will find Origin gas rates in Victoria.

Origin gas rates are based on an estimated daily usage of 82MJ within Australian Gas Networks (AGN) in Melbourne. Your actual annual gas costs will vary depending on your circumstances and lifestyle.

Origin Gas Rates Vic
Plan NameOrigin Go VariableOrigin Everyday Rewards VariableOrigin Baisc & Standing
Daily Supply Charge74.31c / day77.93c / day90.62c / day
Usage Rates2.50c - 3.00c / MJ2.62c - 3.15c / MJ3.05c - 3.66c / MJ
Estimated Annual Cost$650 / year$680 / year$790 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 3000 in Vic with an average usage of 138MJ / day. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Queensland: Origin Gas Rates

Here you will find Origin gas rates in Queensland.

Origin gas rates are based on an estimated average usage of 6,842MJ / year within Australian Gas Networks (AGN) in Brisbane. Your actual annual gas costs will vary depending on your circumstances and lifestyle.

Origin Gas Rates Qld
Plan NameOrigin Go VariableOrigin Basic & Standing
Daily Supply Charge73.00c / day85.88c / day
Usage Rates3.54c to 6.48c / MJ4.16c to 7.62c / MJ
Estimated Annual Cost$630 / year$750 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 4000 in Qld with an average usage of 18.3MJ / day. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024

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South Australia: Origin Gas Rates

Here you will find Origin gas rates in South Australia.

Origin gas rates are based on an estimated average usage of 10,986MJ / year within Australian Gas Networks (AGN) in Adelaide. Your actual annual gas costs will vary depending on your circumstances and lifestyle.

Origin Gas Rates SA
Plan NameOrigin Go VariableOrigin Basic & Standing
Daily Supply Charge88.44c / day92.13c / day
Usage Rates2.96c to 5.61c / MJ3.08c to 5.84c / MJ
Estimated Annual Cost$1,180 / year$1,230 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 5000 in SA with an average usage of 44.8MJ / day. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Western Australia: Origin Gas Rates

Here you will find Origin gas rates in Western Australia.

Origin gas rates are based on an estimated annual usage of 4,000 units per year within ATCO in Perth. Your actual annual gas costs will vary depending on your circumstances and lifestyle.

Origin Gas Rates WA
Plan NameOrigin Go VariableOrigin Everyday Rewards VariableOrigin Basic
Daily Supply Charge24.97c / day18.98c / day24.97c / day
Usage Rates11.20c to 12.41c / MJ11.83c to 13.11c / MJ15.56c to 17.24 / MJ
Estimated Annual Cost$588 / year$594 / year$781 / year

*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for postcode 6000 in WA with an average usage of 4,000MJ / year. Calculations are based on the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated January 2024.

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Origin LPG

As one of the largest energy retailers in the country, Origin Energy offers liquified petroleum gas (LPG) in addition to its standard electricity and natural gas services.

Depending on your LPG usage, you can choose between LPG gas bottle exchange, or LPG gas refills to ensure a steady supply of LPG to your home.

With the Origin gas bottle exchange, you’ll be supplied with one or more 45kg LPG bottles. When the bottles run low, you order a replacement when you need. This option is best for low to medium gas consumers, or for properties where it may be difficult to install large cylinders or gas tanks.

The Origin gas refill option is better suited for high-consumption energy users. You’ll get an LPG tank or cylinder installed onto your property, and then get regularly scheduled refills automatically, based on your personal usage. You can also contact Origin Energy if you need a top-up or earlier gas refill.

Origin Solar

Origin Energy offers end-to-end residential solar energy solutions including solar energy plans, solar PV systems, and solar battery storage.

Whether you’re looking to invest in solar for the first time or maximise the benefits of your current solar PV system, Origin Energy claims to be experts with over 15 years of solar energy experience at getting you set up with the right solar solution for you.

Origin Solar Plans

In addition to its standard electricity plans, Origin Energy has two solar energy plans, for customers who want to get the most out of their solar PV systems.

 Origin Solar Boost: Origin Solar Boost gives customers, who already have a solar Pv system installed, a higher solar feed-in tariff than their standard rate. The Origin Solar Boost electricity plan comes with variable rates on a 12-month benefit period with no exit fees.

 Origin Solar Boost Plus: Origin Solar Boost Plus gives customers the highest solar feed-in tariff available through Origin Energy for 24 months when they invest in Origin Energy solar and purchase their solar PV system with Origin.

Origin Energy Solar Packages

 

Origin Energy offers end-to-end solar solutions to residential customers including full solar PV systems and battery storage.

Origin Solar packages start from $3,295 and you can choose to pay upfront once your solar PV system is installed, or over a 24-month interest-free payment plan with $0 deposit. Once you’ve gotten your Origin Solar system, you’ll be eligible for Origin Solar Boost Plus which unlocks that highest solar feed-in tariff Origin has to offer.

Origin Feed-in Tariff

Origin Energy has different solar feed-in tariffs available for their customers, depending on the energy plan you use, and your solar PV system.

  • Standard FiT: Available on all Origin Energy electricity plans
  • Solar Boost FiT: The highest feed-in tariff for customers with existing high-export solar systems
  • Solar Boost Plus FiT: The highest FiT available only to customers who bought an Origin Solar system
Origin Energy Feed-in Tariffs

State

Standard FiT

Solar Boost FiT

Solar Boost Plus FiT
For Origin Solar Systems over 7kW

Solar Boost Plus FiT
For Origin Solar Systems under 7kW

NSW

7c / kWh

12c / kWh

14c / kWh

20c / kWh

ACT

8c / kWh

12c / kWh

14c / kWh

20c / kWh

Vic

4.9c / kWh

12c / kWh

14c / kWh

20c / kWh

Qld

5c/ kWh

12c / kWh

14c / kWh

20c / kWh

SA

6c / kWh

12c / kWh

14c / kWh

20c / kWh

Valid April 2024.

Origin Energy Review

From our research into Origin Energy reviews across the internet, customer satisfaction seems quite high with Origin Energy.

For example, customers leaving Origin Energy reviews on ProductReview gave Origin Energy 3.8 out of 5 stars.

On TrustPilot, however, Origin Energy scored 4.7 out of 5 stars for customer satisfaction. 85% of customers left 5-star reviews!

In one Origin Energy review, a customer named Patricia Martin wrote:

Well I just wanted to let you know that Drew was fabulous he answered the phone call straight away no waiting at all he was very nice and helped me understand what was going on with my bill he put me on a new and better plan so I can save extra money he was just amazing thank U Drew. - Patricia Martin

t's nice to see the company is willing to help its customers save money.

 

Another customer named Joseph wrote:

I want to thank Jen for her relentless and ongoing support in resolving an issue which took a lot of effort. She has people skills to boot and because of her efforts to solve problems I am still a customer of Origin. In my opinion, Jen, is an asset to Origin as a company. Congratulations Jen. - Joseph Debono

In nearly all of the reviews we see, customers name agents by their first name, which shows the personal touch Origin Energy's customer service team puts on each individual customer case that they handle.

 

Likewise, we see transparency in terms of billing and helping customers save money.

However, with anything, there are some negative Origin Energy reviews.

Customers who gave Origin Energy one-star reviews mentioned that their energy rates continue to go up and that they have trouble negotiating with the company.

One customer named Anthony wrote:

I just renewed my annual plan with Origin Energy and they were not willing to negotiate a suitable win-win for us both regarding fees, charges and feed-in tariffs. This has been my experience every year with Origin. Origin is only interested in increasing costs to customers and driving them to consider other energy providers. I am a loyal Origin customer no more. - Anthony

As is typical with negative reviews of other energy companies. Many customers complain about Origin Energy solar feed-in tariffs.

 

An anonymous customer wrote the following:

Solar is the biggest con job, except for climate change, every perpetuated on mankind. Origin feed in tariff dropped several weeks after I signed up with them. Also the feed in tariff per electricity bill does not even cover the supply charge cost. Sure my electricity bill decreased, but it cost me $16,000 for a 10kw system. I will never recoup that initial cost. - Anonymous

As with anything, its best to take these reviews lightly as everyone's experience is going to be different.

 

However, they do allow us to see the pros and cons of Origin Energy.

Origin Energy Pros and Cons

Origin Energy Review: Pros

  • Competetive electricity prices
  • Excellent customer service
  • Higher than average FiT
  • Electricity, gas, LPG, & solar

Origin Enrgy Review: Cons

  • Not available in all states
  • Complaints about Origin solar
  • No commitment to renewable energy
  • Not the cheapest provider around

 

How to Contact Origin Energy

You cancontact Origin Energy by phone, live chat, and online form.

Depending on your enquiry, the phone number you need to call Origin Energy might change. However, the general Origin Energy contact number, for electricity and natural gas sales & service, is 13 24 61.

You can also manage most of your Origin Energy account information and services online with your My Origin Login or via the My Origin app such as:

  • Updating your account details
  • Managing billing and Origin bill payments
  • Moving house with Origin
  • Tracking energy usage
  • Disconnect Origin Energy
  • Monitoring your solar credits

Experiencing an Origin Energy Outage? Contact your energy distributor if you’re experiencing a power outage as an Origin Energy customer. You can find the name and number of your energy distributor on your most recent energy bill.

Billing & Payment: Origin Energy Pay Now

Origin Energy has flexible bill payment methods available to customers.

bill payment methods available, no matter how you want to pay your Origin bill.

Origin Energy Bill Payment Methods

Payment Method

How to Pay

Credit or Debit Card

Pay Now online now or pay in Origin My Account

Direct Debit

Set up direct debit online

BPAY

Contact your financial institution to make payment with Biller Code: 130112 and your Origin Account Number

Post

Send a cheque with payment slip to:
Origin Energy Holdings Limited,
GPO Box 2951
Sydney NSW 2001

AusPost

Pay in person at any post office

Origin Energy also offers EasiPay to help customers manage their energy bills with a personalized payment plan. Origin Energy takes a look at your annual energy costs to predict your future usage, and then averages out your payments in weekly, fortnightly, or monthly amounts. Every three months, Origin Energy reviews your payments against your usage and makes adjustments as needed if your account is in credit or in debt. You can set up your EasiPay plan using your Origin Energy login.

 

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