Origin Energy
Electricity & Gas Rates, Solar Plans, LPG and Reviews

Origin is one of the leading energy providers in Australia and, alongside AGL and EnergyAustralia, one of the "Big Three" energy providers. As one of Australia's largest retailers, Origin Energy has over 4.2 million customers within the residential, small business, and large business sectors. Read on for more information about Origin Energy and decide which energy provider in Australia is best for your household. 

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Origin Energy plans, LPG, and solar

Origin Energy completely switched its marketing in the summer of 2019, moving away from big, short-term, discounts and instead focusing on offering simple energy plans with low rates and ongoing benefit periods. As of November 2020, Origin Energy currently offers several gas and electricity plans to customers across Australia, in addition to LPG bottled gas, and solar options.

Origin Energy plans for electricity and gas

While they might differ in terms of benefits and discounts, all Origin Energy plans come with the same basic standards. No matter what you choose, each Origin Energy electricity and gas plan comes with flexible billing and payment options, giving you the choice of e-billing and communication, or invoices and letters through the mail. As well, you can choose either monthly billing or quarterly (three month) billing, to help you better budget your households expenses, and have the option of direct debit, to ensure you never miss a bill.

Origin Energy Go

Origin Energy Go is the newest electricity and gas plan from Origin Energy, replacing their Origin Energy Max Saver Online offer. Like Origin Energy Max Saver, Origin Energy Go offers the biggest discount available, but with some new benefits.

Origin Energy has now paired up with Everyday Rewards to offer members additional benefits and chances to collect points. Everyday Rewards members can now collect additional Everyday Rewards points, with an upfront 5,000 point bonus at sign-up for each fuel type and an additional point for every $1 on their energy bills. In addition, members can support GreenPower with 25% carbon offset, at no additional cost. In addition, Origin Energy Go gives customers flexibility in billing and payment options, including monthly or quarterly billing and optional direct debit.

Not an Everyday Rewards Member?Non-members can still sign up for Origin Energy Go, all you need to do is skip the adding points step during signup.

Origin Energy Flexi

Origin Energy Flexi is the energy provider’s flexible electricity and gas plan, offering a simple, unconditional discount while giving you the freedom to choose how you want your billing and payments handled. You can choose whether you want billing and communication done by email or in the mail, and have the choice of monthly or quarterly billing, with optional direct debit. In addition, you can choose to leave, or switch plans, at any time without worrying about fees or lock-in contracts.

Origin Energy Home Support + Origin Basic gas

Origin Energy Home Support, available only for electricity, doesn’t offer lowered rates or discounts. Instead, electricity customers get a full 12 months of Allianz Global Assistance Emergency Home Assistance, included in their plan. This includes two included callouts, of up to $300 each, and 24/7 access to qualified Allianz Network tradespeople for support with 10 common home emergencies. In addition, Origin Energy Home Support comes with the standard flexible billing and payment methods, with optional direct debit

Origin Energy rates by state

Origin Energy has switched from confusing, big-discount deals, instead choosing to focus on simple low rates, and long-term discounts. Origin Energy electricity and gas rates vary by state, and who your energy distributor is, so make sure to compare plans using your postal code or address to find the most accurate information.

Origin Energy rates NSW

Below you can find Origin Energy electricity and gas rates for New South Wales, along with the discount off the reference price and estimated annual cost.

Origin Energy rates ACT

Origin Energy is one of the few energy providers available in the ACT, offering discounted electricity and gas rates in the territory which you can find below.

Origin Energy rates Victoria

If you live in Victoria, Origin Energy is just one of many available energy providers to choose from. Here you can find Origin Energy electricity and gas rates in Victoria, to help you better compare energy providers and find the best plan for you.

Origin Energy rates Queensland

While those living in regional and rural Queensland don't have a choice in energy provider (all the electricity in regional QLD is sold by Ergon Energy) those who live in South-East Queensland enjoy full retail contestability. Here you can find electricity and gas rates for Origin Energy in Queensland, to help you compare energy plans.

Origin Energy rates South Australia

South Australians have some of the most expensive electricity rates in the country. If you're looking to compare energy plans, below you can find Origin Energy electricity and gas rates to better help you choose the best energy provider in South Australia.

Origin Energy rates and plans in Western Australia

Unlike other states, Western Australia only allows for the full retail contestability of natural gas, meaning Western Australians can only choose their energy provider for gas, not electricity. As such, Origin Energy only offers natural gas plans to customers in the state.

Origin LPG services

Origin offers LPG for residences. Since the price for LPG depends on several factors, including global supply and demand and currency exchange rate, as well as any maintenance or equipment fees, it can be difficult to calculate your individual LGP cost. Origin’s LPG services come with a number of options including gas bottle size and whether you want your gas bottles refilled or exchanged.

Origin Energy LPG bottle Size - What to choose

Origin offers a total of 10 different LPG bottle sizes, which range from 3.7kg to 210kg. Origin’s most popular 45kg LPG bottles usually come in pairs and can either be exchanged or refilled, depending on your usage.

LPG bottle refills or exchanges?

Origin offers both refills and exchange for LPG bottles, and the better choice for you can depend on your lifestyle and needs. LPG bottle exchange is great for customers who have low-to-medium gas consumption. You can order LPG when you need it, and the standard dual 45kg bottles fit in smaller spaces.

LPG bottle refills are great for those who consume a steady gas supply. Customers who choose this option have the peace of mind knowing they don’t need to monitor gas levels, as deliveries are regularly scheduled based on your average consumption.

Want Renewable Energy? Origin also offers the option to go green with LPG through GreenPower. For an added cost of $3 extra per 45kg bottle, Origin could offset your greenhouse gas emissions through planting trees, investing in renewable energy, or investing in energy reduction projects.

Origin solar energy plans and packages

Origin has over a decade in solar energy experience, which recently includes a feature on Channel 7's House Rules 2019 season. Origin solar provides everything from ready-to-go packages, solar plans with feed-in tariffs, additional solar batteries, and accredited installation of their solar products.

Origin Energy ready-to-go solar packages

Origin offers three solar packages, suitable for every need. Starting at $3,495 their plans provide everything you need regardless of if you are new to solar power or looking to upgrade to the most efficient design possible.

Origin solar plans and feed-in-tariff

Origin Energy has three solar feed-in-tariffs available to customers with solar PV systems.

• Standard tariff: Get a smaller solar feed-in-tariff with any Origin Energy electricity plan, including plans with a higher discount off the reference price
• Origin Solar Boost: If you already have solar panels and want to benefit from a higher solar feed-in-tariff, Origin Solar Boost offers a bigger FiT, without any additional discounts
• Origin Solar Boost Plus: Only available to customers who purchase a new Origin Energy solar PV system. Get the biggest solar FiT on the market, without any additional discounts off the reference price

Origin Energy solar batteries

Origin offers two solar storage batteries; the Tesla Powerwall 2 or the LG Chem Resu. The Tesla Powerwall 2 starts at $12,749 for a retrofit installation, while the LG Chem Resu starts at $10,795 for retrofit installation. Both of these batteries can also be purchased with an Origin solar system package at a discount.

Origin Energy contact: Phone, email, and post

Origin customer service is available by phone or email weekdays, with some additional weekend hours. All enquiries can be emailed to enquiry@originenergy.com.au. To contact Origin energy to subscribe to a plan, use one of the phone numbers below.

Any mail correspondence can be sent to:

GPO Box 1199
Adelaide SA 5001

How to subscribe to Origin Energy

In order to sign-up for Origin, you must first request a quote, which you can do on the Origin website once you select the plan or service you want. After you receive a letter with your quote, you can sign up online. When you sign-up for a new service, you will need a few things in order to prove eligibility.

• Things You Need
• An existing phone number and email
• A residential address
• Proof of occupancy / move-in date

Origin Energy My Account

Origin Energy My Account allows customers to manage all their Origin Energy services in one place, either online or through the Origin Energy My Account app on their phone. With My Account, Origin Energy customers can:

• View and pay their Origin Energy bills
• See their energy consumption, and submit their own meter read
• Track their solar energy export
• Renew an Origin Energy plan
• Organize their move

Move house with Origin Energy

If you’re moving house and have electricity or natural gas with Origin Energy, you can book your move online. If you book before 1pm Monday to Friday, you’ll be able to have your energy connected to your new address within one business day. For urgent, same-day, moving you can call 13 66 83. If you’re moving and have LPG bottles, you can fill out a "Close Origin LPG Account" form.

Origin Energy billing and payment

Customers can pay their Origin energy bill a number of ways with flexible billing methods. In addition, Origin offers EasiPay, a bill-smoothing option which allows you to pay smaller amounts more frequently based on your estimated usage so you can avoid bill shock every three months. 

Origin Energy review

Origin Energy reviews across the internet are relatively low. ProductReview gives Origin Energy 1.3 out of 5 stars, while TrustPilot gives the energy provider 96% one-star reviews. Customers who give Origin Energy one-star reviews cite that Origin Energy customer service is difficult to contact, with a lot of back and forth and waiting on hold. However, customers who are happy with Origin Energy say that they like the generous discounts, and that it's very easy to track energy usage with the provider.

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