Call Now

Are you looking to switch energy plans?

Discover Ovo Energy and start saving money today!

See Ovo Energy Offers

Origin is one of the leading energy providers in Australia and, alongside AGL and EnergyAustralia, one of the "Big Three" energy providers. As one of Australia's largest retailers, Origin Energy has over 4.2 million customers within the residential, small business, and large business sectors. Read on for more information about Origin Energy and decide which energy provider in Australia is best for your household. 

Origin Energy plans, LPG, and solar

Origin Energy completely switched its marketing in the summer of 2019, moving away from big, short-term, discounts and instead focusing on offering simple energy plans with low rates and ongoing benefit periods. As of November 2020, Origin Energy currently offers several gas and electricity plans to customers across Australia, in addition to LPG bottled gas, and solar options.

Origin Energy plans for electricity and gas

While they might differ in terms of benefits and discounts, all Origin Energy plans come with the same basic standards. No matter what you choose, each Origin Energy electricity and gas plan comes with flexible billing and payment options, giving you the choice of e-billing and communication, or invoices and letters through the mail. As well, you can choose either monthly billing or quarterly (three month) billing, to help you better budget your households expenses, and have the option of direct debit, to ensure you never miss a bill.

Origin Energy Go

Origin Energy Go is the newest electricity and gas plan from Origin Energy, replacing their Origin Energy Max Saver Online offer. Like Origin Energy Max Saver, Origin Energy Go offers the biggest discount available, but with some new benefits.

Origin Energy has now paired up with Everyday Rewards to offer members additional benefits and chances to collect points. Everyday Rewards members can now collect additional Everyday Rewards points, with an upfront 5,000 point bonus at sign-up for each fuel type and an additional point for every $1 on their energy bills. In addition, members can support GreenPower with 25% carbon offset, at no additional cost. In addition, Origin Energy Go gives customers flexibility in billing and payment options, including monthly or quarterly billing and optional direct debit.

Not an Everyday Rewards Member?Non-members can still sign up for Origin Energy Go, all you need to do is skip the adding points step during signup.

Origin Energy Flexi

Origin Energy Flexi is the energy provider’s flexible electricity and gas plan, offering a simple, unconditional discount while giving you the freedom to choose how you want your billing and payments handled. You can choose whether you want billing and communication done by email or in the mail, and have the choice of monthly or quarterly billing, with optional direct debit. In addition, you can choose to leave, or switch plans, at any time without worrying about fees or lock-in contracts.

Origin Energy Home Support + Origin Basic gas

Origin Energy Home Support, available only for electricity, doesn’t offer lowered rates or discounts. Instead, electricity customers get a full 12 months of Allianz Global Assistance Emergency Home Assistance, included in their plan. This includes two included callouts, of up to $300 each, and 24/7 access to qualified Allianz Network tradespeople for support with 10 common home emergencies. In addition, Origin Energy Home Support comes with the standard flexible billing and payment methods, with optional direct debit

Origin Energy rates by state

Origin Energy has switched from confusing, big-discount deals, instead choosing to focus on simple low rates, and long-term discounts. Origin Energy electricity and gas rates vary by state, and who your energy distributor is, so make sure to compare plans using your postal code or address to find the most accurate information.

Origin Energy rates NSW

Below you can find Origin Energy electricity and gas rates for New South Wales, along with the discount off the reference price and estimated annual cost.

Origin Energy electricity rates for NSW*
  Origin Go Origin Flexi Origin Home Support
Discount off the reference price 17% discount 12% discount No discount
Daily supply charge 70.61c / day 75.78c / day 86.11c / day
Usage rates 24.14c / kWh 25.90c / kWh 29.43c / kWh
Estimated annual cost $1,199 / year $1,287 / year $1,462 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 2000 within Ausgrid distribution network on a single-rate tariff. Estimated annual cost based on average usage of 3,900kWh/year. Valid November 2020.

Origin Energy gas rates for NSW*
  Origin Go Origin Flexi Origin Basic
Discount off usage and supply charges Low rates 8% discount Ongoing base rates
Daily supply charge 55.9c / day 59.8c / day 65c / day
Usage rates
(Block tariff)
3.32c to 1.72c / MJ 3.55c to 1.84c / MJ 3.85c to 2.0c / kWh
Estimated annual cost $700 / year $749 / year $814 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 2000 within Jemena distribution network. Estimated annual cost based on average usage of 20000MJ/year. Valid November 2020.

Call Today

Sign up to electricity + gas

Call our Energy Experts Monday to Friday 9am to 8pm and Saturdays 9am to 4pm and find the best energy deal for you.

Origin Energy rates ACT

Origin Energy is one of the few energy providers available in the ACT, offering discounted electricity and gas rates in the territory which you can find below.

Origin Energy electricity rates for the ACT*
  Origin Go Origin Flexi Origin Home Support
Discount off usage charges Low rates 10% discount Ongoing base rate
Daily supply charge 74.45c / day 99.27c / day 99.27c / day
Usage rates 18c / kWh 21.06c / kWh 24c / kWh
Estimated annual cost $967 / year $1,196 / year $1,289 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 2600 within ActewAGL distribution network on a single-rate tariff. Estimated annual cost based on average usage of 4,400kWh/year. Valid November 2020.

Origin Energy gas rates for the ACT*
  Origin Go Origin Flexi Usage Origin Basic
Discount off usage rates Low rates 10% discount Ongoing base rate
Daily supply charge 59.60c / day 79.41c / day 79.41c / day
Usage rates
(Block tariff)
2.826c to 2.07c / kWh 3.39c to 2.49c / kWh 3.76c to 2.76c / kWh
Estimated annual cost $758 / year $938 / year $1,010 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 2600 within ActewAGL distribution network. Estimated annual cost based on average usage of 20000MJ/year. Valid November 2020.

Origin Energy rates Victoria

If you live in Victoria, Origin Energy is just one of many available energy providers to choose from. Here you can find Origin Energy electricity and gas rates in Victoria, to help you better compare energy providers and find the best plan for you.

Origin Energy electricity rates VIC*
  Origin Go Origin Flexi Origin Home Saver
Discount off the reference price 14% discount 5% discount No dicsount
Daily supply charge 97.26c / day 107.44c / day 113.09c / day
Usage rates 21.65c / kWh 23.92c / kWh 25.17c / kWh
Estimated annual cost $1,221 / year $1.349 / year $1,420 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 3000 within Citipower distribution network on a single-rate tariff. Estimated annual cost based on average usage of 4,000kWh/year. Valid November 2020

Origin Energy gas rates VIC*
  Origin Go Origin Flexi Origin Basic
Discount off usage and supply charges Fixed rates 10% discount Ongoing base rates
Daily supply charge 60.80c / day 67.56c / day 60.72c / day
Usage rates
(Block tariff)
1.94c to 1.59c / kWh 2.18c to 1.79c / kWh 2.42c to 1.98c / kWh
Estimated annual cost $1,114 / year $1,251 / year $1,390 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 3000 within AGN distribution network. Estimated annual cost based on average usage of 46000MJ/year. Valid November 2020.

Origin Energy rates Queensland

While those living in regional and rural Queensland don't have a choice in energy provider (all the electricity in regional QLD is sold by Ergon Energy) those who live in South-East Queensland enjoy full retail contestability. Here you can find electricity and gas rates for Origin Energy in Queensland, to help you compare energy plans.

Origin Energy electricity rates QLD*
  Origin Go Origin Flexi Origin Home Saver
Discount off the reference price 16% discount 10% discount No discount
Daily supply charge 92.55c / day 100.35c / day 11.50c / day
Usage rates 19.87c / kWh 21.55c / kWh 23.94c / kWh
Estimated annual cost $1,252 / year $1,358 / year $1,508 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 4000 within Energex distribution network on a single-rate tariff. Estimated annual cost based on average usage of 3,600kWh/year. Valid November 2020.

Origin Energy gas rates QLD*
  Origin Go Origin Flexi Origin Basic
Discount off usage and supply charges Fixed rates 2% discount Ongoing base rates
Daily supply charge 74.41c / day 75.95c / day 77.50c / day
Usage rates
(Block tariff)
5.9c to 2.98c / kWh 6.02c to 3.04c / kWh 6.14c to 3.10c / kWh
Estimated annual cost $655 / year $669 / year $682 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 4000 within AGN distribution network. Estimated annual cost based on average usage of 8000MJ/year. Valid November 2020.

Origin Energy rates South Australia

South Australians have some of the most expensive electricity rates in the country. If you're looking to compare energy plans, below you can find Origin Energy electricity and gas rates to better help you choose the best energy provider in South Australia.

Origin Energy electricity rates SA*
  Origin Go Origin Flexi Origin Home Saver
Discount off the reference price 13% discount 12% discount No discount
Daily supply charge 73.71c / day 75.43c / day 85.71c / day
Usage rates
(Block tariff)
32.67c to 34.86c / kWh 33.43c to 35.67c / kWh 37.98c to 40.54c / kWh
Estimated annual cost $1,576 / year $1,613 / year $1,832 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 5000 within SA Power Network distribution network on a single-rate tariff. Estimated annual cost based on average usage of 6,000kWh/year. Valid November 2020.

Origin Energy gas rates SA*
  Origin Go Origin Flexi Origin Basic
Discount off usage and supply charges Fixed rates 8% discount Ongoing base rates
Daily supply charge 70.83c / day 72.40c / day 70.83c / day
Usage rates
(Block tariff)
4.12c to 1.97c / kWh 4.21c to 2.01c / kWh 4.57c to 2.19c / kWh
Estimated annual cost $833 / year $852 / year $926 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 5000 within Envestra distribution network. Estimated annual cost based on average usage of 14000MJ/year. Valid November 2020.

Origin Energy rates and plans in Western Australia

Unlike other states, Western Australia only allows for the full retail contestability of natural gas, meaning Western Australians can only choose their energy provider for gas, not electricity. As such, Origin Energy only offers natural gas plans to customers in the state.

Origin Energy gas rates WA*
  Origin Go Origin Flexi Origin Supply
Discount off usage charges Fixed rates 28% discount Ongoing base rate
Daily supply charge 14.29c / day 21.98c / day 21.98c / day
Usage rates
(Block tariff)
9.87c to 8.90c / kWh 10.93c to 9.86c / kWh 15.8c to 13.69c / kWh
Estimated annual cost $445 / year $517 / year $687 / year

*Source: Origin Energy gas and electricity plans. Rates valid for postcode 6000 within ATCO distribution network. Estimated annual cost based on average usage of 4000 units/year. Valid November 2020.

Origin LPG services

Origin offers LPG for residences. Since the price for LPG depends on several factors, including global supply and demand and currency exchange rate, as well as any maintenance or equipment fees, it can be difficult to calculate your individual LGP cost. Origin’s LPG services come with a number of options including gas bottle size and whether you want your gas bottles refilled or exchanged.

Origin Energy LPG bottle Size - What to choose

Origin offers a total of 10 different LPG bottle sizes, which range from 3.7kg to 210kg. Origin’s most popular 45kg LPG bottles usually come in pairs and can either be exchanged or refilled, depending on your usage.

Origin LPG bottle sizes
Size Benefits
3.7kg & 8.5kg
  • Portable
  • Ideal for casual use (ex: BBQ, caravans, boats)
  • Available at petrol stations or camping stores
13.5kg
  • Best for warmer climates
  • Single-use (ex: gas cooking)
  • Good for low-consumption users
15kg - 20kg
  • Mainly industrial use for forklifts
  • Occasionally for residential, low-consumption, use
45kg*
Recommended plan
  • Most popular choice
  • Usually come in pairs
  • Can either be refilled or replaced
90kg
  • Great for high consumption but small space for a tank
  • Regular refills
190kg & 210kg
  • Largest LPG bottles available
  • Perfect for high-use consumption
  • On-site supply
  • Regular refills

LPG bottle refills or exchanges?

Origin offers both refills and exchange for LPG bottles, and the better choice for you can depend on your lifestyle and needs. LPG bottle exchange is great for customers who have low-to-medium gas consumption. You can order LPG when you need it, and the standard dual 45kg bottles fit in smaller spaces.

LPG bottle refills are great for those who consume a steady gas supply. Customers who choose this option have the peace of mind knowing they don’t need to monitor gas levels, as deliveries are regularly scheduled based on your average consumption.

Bottle Exchange or Bottle Refills?
LPG Bottle Exchange LPG Bottle Refills
  • Order LPG when you need it
  • Two 45kg bottles are perfect for smaller spaces
  • Best for low to medium gas consumption
  • Order LPG online or over the phone
  • Regularly scheduled LPG refills
  • Choose between 45kg bottles up to 210kg bottles
  • Good for those who use a steady supply of LPG
  • Delivery is scheduled to your average usage

Want Renewable Energy? Origin also offers the option to go green with LPG through GreenPower. For an added cost of $3 extra per 45kg bottle, Origin could offset your greenhouse gas emissions through planting trees, investing in renewable energy, or investing in energy reduction projects.

Origin solar energy plans and packages

Origin has over a decade in solar energy experience, which recently includes a feature on Channel 7's House Rules 2019 season. Origin solar provides everything from ready-to-go packages, solar plans with feed-in tariffs, additional solar batteries, and accredited installation of their solar products.

Origin Energy ready-to-go solar packages

Origin offers three solar packages, suitable for every need. Starting at $3,495 their plans provide everything you need regardless of if you are new to solar power or looking to upgrade to the most efficient design possible.

Origin Solar Packages
Plan Inverter Panels Price
Advantage Zeversolar Inverter
  • 5-year warranty
  • Compact design
  • Quiet with high power yield

Goodwe inverter
  • 10-year warranty on parts
  • 5-year warranty on labour
  • Cutting edge
Jinko 275W Solar Panels
  • High conversion efficiency
  • Performs well in weak lighting
  • 10-year material warranty
  • 25-year power output warranty
From $3,545
Premium Fronius Inverter
  • 10-year parts warranty
  • 5-year parts warranty
  • Great for residential use
Jinko 275W Solar Panels
  • High conversion efficiency
  • Performs well in weak lighting
  • 10-year material warranty
  • 25-year power output
From $4,195
Premium
Plus
Fronius Inverter
  • 10-year parts warranty
  • 5-year parts warranty
  • Great for residential use
Trina 315W
  • Highest energy output
  • 25-year linear output guarantee
  • 10-year product warranty
From $4,995

Origin solar plans and feed-in-tariff

Call Today

Need to speak to someone about your energy plan?

Our Energy Experts can help you Monday to Friday 9am to 8pm, and Saturdays from 9am to 4pm.

Origin Energy has three solar feed-in-tariffs available to customers with solar PV systems.

  • Standard tariff: Get a smaller solar feed-in-tariff with any Origin Energy electricity plan, including plans with a higher discount off the reference price
  • Origin Solar Boost: If you already have solar panels and want to benefit from a higher solar feed-in-tariff, Origin Solar Boost offers a bigger FiT, without any additional discounts
  • Origin Solar Boost Plus: Only available to customers who purchase a new Origin Energy solar PV system. Get the biggest solar FiT on the market, without any additional discounts off the reference price
Origin Energy solar feed-in-tariff
New South Wales ACT Victoria Queensland South Australia
7c / kWh 7c / kWh 10.2c / kWh 6c / kWh 8c / kWh
12c / kWh 11c / kWh 14c / kWh 9c / kWh 13c / kWh
22c / kWh 20c / kWh 20c / kWh 18c / kWh 21c / kWh

Origin Energy solar batteries

Origin offers two solar storage batteries; the Tesla Powerwall 2 or the LG Chem Resu. The Tesla Powerwall 2 starts at $12,749 for a retrofit installation, while the LG Chem Resu starts at $10,795 for retrofit installation. Both of these batteries can also be purchased with an Origin solar system package at a discount.

Origin Energy contact: Phone, email, and post

Origin customer service is available by phone or email weekdays, with some additional weekend hours. All enquiries can be emailed to enquiry@originenergy.com.au. To contact Origin energy to subscribe to a plan, use one of the phone numbers below.

Origin Energy contact numbers
Type of Energy Phone Number Available Hours
Gas and Electricity 13 24 61 Sales
7am-9pm weekdays
9am-5pm Saturday

WA only: 7am-5pm weekdays
WA only: 9am–2:30pm Saturday

Service
7am-7pm weekdays

WA only: 7am-4:30pm Weekdays
Solar Energy 1300 791 468 8am-5pm weekdays
LPG 133 574 8am-5pm weekdays

Any mail correspondence can be sent to:

GPO Box 1199
Adelaide SA 5001

How to subscribe to Origin Energy

In order to sign-up for Origin, you must first request a quote, which you can do on the Origin website once you select the plan or service you want. After you receive a letter with your quote, you can sign up online. When you sign-up for a new service, you will need a few things in order to prove eligibility.

  • Things You Need
  • An existing phone number and email
  • A residential address
  • Proof of occupancy / move-in date

Origin Energy My Account

Origin Energy My Account allows customers to manage all their Origin Energy services in one place, either online or through the Origin Energy My Account app on their phone. With My Account, Origin Energy customers can:

  • View and pay their Origin Energy bills
  • See their energy consumption, and submit their own meter read
  • Track their solar energy export
  • Renew an Origin Energy plan
  • Organize their move

Move house with Origin Energy

If you’re moving house and have electricity or natural gas with Origin Energy, you can book your move online. If you book before 1pm Monday to Friday, you’ll be able to have your energy connected to your new address within one business day. For urgent, same-day, moving you can call 13 66 83. If you’re moving and have LPG bottles, you can fill out a "Close Origin LPG Account" form.

Origin Energy billing and payment

Customers can pay their Origin energy bill a number of ways with flexible billing methods. In addition, Origin offers EasiPay, a bill-smoothing option which allows you to pay smaller amounts more frequently based on your estimated usage so you can avoid bill shock every three months. 

Origin Energy bill payment methods
Payment Method How To Pay What You Need
Direct Debit Set up direct deposit using your My Account on Origin Energy online An Origin Energy My Account
Online Go to Make a Payment and follow the steps Your account number and a valid bank card
BPAY Call your financial institution Your Origin Energy bill for Biller and Reference codes, and total amount due
Mail Send your payment to:
Origin Energy Holdings Limited
Private Bag 14825
Melbourne VIC 8001
Payment slip on the bottom of your bill and a cheque
In Person Go to any Australia Post Office Pay by cash, bank card, EFTPOS, or cheque

Customers experiencing financial hardship, and who might have difficulty paying a bill, should contact Origin Energy immediately to figure out their options. If it's a one-off problem paying your energy bill, you can log into your My Account on Origin Energy's website and request a payment extension. Origin Energy can also help with a payment plan, practical advice on how to lower your energy bill, or help with where to find government support through rebates and concessions.

Origin Energy review

Origin Energy reviews across the internet are relatively low. ProductReview gives Origin Energy 1.3 out of 5 stars, while TrustPilot gives the energy provider 96% one-star reviews. Customers who give Origin Energy one-star reviews cite that Origin Energy customer service is difficult to contact, with a lot of back and forth and waiting on hold. However, customers who are happy with Origin Energy say that they like the generous discounts, and that it's very easy to track energy usage with the provider.

Call us to find a better deal for your home!

Read more articles about Origin Energy