SUMO Energy

SUMO Energy is Among the Cheapest Energy Providers in Australia!

Switch to SUMO Energy today!

Sumo, Australian-owned energy and telecom provider in Victoria and New South Wales, as well as more recently Queensland and South Australia, is one of the few companies in Australia to offer energy and telecom bundles for maximum savings. Find out more about Sumo Energy plans, rates, and discover what customers say in their Sumo Energy reviews, by reading on below.

What is Sumo Power?

Sumo is an Australian-owned energy and NBN provider, and offers broadband, electricity, and gas services either bundled or standalone in various parts of the country.

Sumo Energy is a popular choice for energy provider, with about 40,000 customers across Australia. Do you want to see where Sumo Energy electricity and gas is available? Find a summary of where Sumo operates below:

Where Does Sumo Energy Operate?
States Sumo Electricity Sumo Gas
New South Wales    
ACT    
Victoria    
Queensland    
South Australia    
Western Australia    
Tasmania    

Is Sumo Energy Any Good?

Sumo Energy is a well-known and popular energy provider in Australia, but is Sumo Energy any good?

Sumo Energy Review: Pros

  • Fair prices and plans
  • Combine Sumo internet + energy
  • Gas + Electricity for Vic & NSW
  • Overall positive customer reviews

Sumo Energy Review: Cons

  • Simple plans in QLD & SA
  • Few contact methods
  • No online account
  • Average solar feed-in tariff

 Overall, our research of Sumo Energy shows it’s a great company to purchase energy from. Customer Sumo Energy reviews across the web are, overall, quite positive. Sumo Energy customers specifically say that Sumo customer support is responsive and helpful. In addition, customers who opt for combo packs of Sumo Energy + Sumo NBN can get a discount off their broadband bill.

 However, Sumo Energy does only offer limited plans in Queensland and South Australia, which is not necessarily bad, but it leaves limited choice. Some Sumo Energy customers who leave the energy provider a negative review cited unexpected price hikes a few months after first signing up, but this is subjective as each person's case is different based on their usage habits.

SUMO DealsSUMO offers a deal where if you register for Sumo electricity, gas & Internet, you can save up to $15 / month on your Interntet!

Sumo Energy Rates

Below, you can compare Sumo Energy rates by state.

When comparing energy rates by state always check your location to see what plans and rates are available to you. Your actual offers and costs may vary. Select your state from the list below to read more about Sumo Energy rates.

Choose your state from the dropdown list to see prices and rates.

Sumo Energy Rates New South Wales

Sumo both gas and electricity in New South Wales.

See the Sumo electricity and gas rates for New South Wales here:

Sumo Energy Rates NSW
Plan Name Sumo Assure Sumo Freedom Standing Offer
Discount off the Reference Price -15% off -13% off Same as reference price
Daily Supply Charge 82.5c / day 82.5c / day 121.0c / day
Usage Rates 25.3c / kWh 25.96c / kWh 27.43c / day
Estimated Annual Cost $1,290 / year $1,310 / year $1,510 / year

*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Sydney (2000) with an average use of 3900kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.

See important information close

Sumo Energy Gas Rates NSW
Plan Name Sumo Assure Gas Sumo Freedom Gas Standing Offer Gas
Discount off the Reference Price 6% over the reference price 8% over the reference price 12% over the reference price
Daily Supply Charge 71.50c / day 71.50c / day 88.0c / day
Usage Rates 2.12 to 3.01c / MJ 2.12 to 3.01c / MJ 2.64 to 4.40c / MJ
Estimated Annual Cost $740 / year $740 / year $980 / year

*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on gas distributor for Sydney (2000) Jemena Coastal Network with an average use of 50.66 MJ/day. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.

See important information close

As you can see these plans have the same name. That's because SUMO offers gas and electricity bundles!

At Selectra, we always recommend bundling your utilities if you can. Not only does this mean you can have both services on the same bill and contract, but it will also give you what's called a dual fuel discount. This is when your rates are a bit better thanks to the bundle.

Sumo Energy electricity rates are based on the reference price and estimated annual electricity usage for the Ausgrid distribution network in Sydney, New South Wales. Sumo gas is available with your Sumo Assure plan and based on an average usage of 50.66MJ/day within the Jemena Gas distribution network.

Sumo Energy Rates VIC

Sumo offers gas and electricity in Victoria as well. However, there is only one gas plan to choose from.

2022 Selectra Award WinnerSUMO Energy was rated best energy provider in Melbourne by Selectra for its low prices, customer service, and options to bundle energy and cheap internet plans into one package!

See Sumo electricity and gas rates for Victoria here:

Sumo Energy Rates Vic
Plan Name Sumo Assure Sumo Freedom Sumo Standing offer Sumo Freedom Gas
Discount off the Reference Price -3% Off +1% higher Same as reference Price N / A
Daily Supply Charge 105.27c / day 110.0c / day 116.23c / day 82.5c / day
Usage Rates 21.89c / kWh 22.55c / day 21.69c / day 2.46c to 1.75c / MJ
Estimated Annual Cost $1,260 / year $1,310 / year $1,300 / year $940 / year

*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Victoria (3000). Calculations are based on average usage of 4000kWh per year and the reference price for each area. For Gas: Australian Gas Networks at 82MJ/day. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.

See important information close

Sumo Energy electricity rates are based on the reference price and estimated annual electricity usage for the CitiPower distribution network in Melbourne, Victoria. Sumo gas is available with your Sumo Freedom plan and within the Jemena Gas distribution network.

Sumo Energy Rates QLD

Find Sumo electricity rates for Queensland below:

Sumo Energy Rates Qld
Plan Name Sumo Assure Sumo Freedom Sumo Standing Offer
Discount off the Reference Price -4% off -2% off Same as reference price
Daily Supply Charge 110.0c / day 112.20c / day 148.50c / day
Usage Rates 25.19c / kWh 25.63c / kWh 23.43c / kWh
Estimated Annual Cost $1,560 / year $1,590 / year $1,620 / year

*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Brisbane (4000) with average usage of 4600kWh/year. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.

See important information close

Only the Sumo Assure Advantage is available in Queensland.

Sumo Energy electricity rates are based on the reference price and estimated annual electricity usage for the Energex distribution network in Brisbane, Queensland.

Sumo Energy Rates SA

Find Sumo electricity rates for South Australia below:

Sumo Energy Rates SA
Plan Name Sumo Assure Advantage Sumo Standing Offer
Discount off the Reference Price -14% Discount Same as reference price
Daily Supply Charge 83.60c / day 121.0c / day
Usage Rates 29.04c / kWh 34.96c / kWh
Estimated Annual Cost $1,470 / year $1,840 / year

*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Adelaide (5000) with an average use of 4000kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.

See important information close

Only the Sumo Assure Advantage is available in South Australia.

Sumo Energy electricity rates are based on the reference price and estimated annual electricity usage for SA Power Networks in Adelaide, South Australia.

Sign up to this plan:

Sumo Energy Reviews

As a whole, Sumo Energy reviews are very positive across the web.

  • ProductReview and TrustPilot give Sumo Energy the following ratings:
  • TrustPilot: 4.4 out of 5 stars out of 1,404 Sumo Energy reviews total
  • Product Review: 3.8 out of 5 stars out of 1,562 Sumo Energy reviews total

Reasons customers give for their 5-star Sumo Energy Reviews include:

  • Helpful and responsive customer service
  • Good value and pricing
  • Transparency

A customer named Garrry left this popular review on Product Review: Sumo is great , service excellent, pricing excellent as well! We had household electricity from SUMO changed to our house , so far it has been great , it didn’t take very long to have it changed approx a week to ten days . We haven’t experienced any failures so far. - Garrry, VIC

Anne of Greater Melbourne, Victoria, says in her verified 5-star Sumo Energy review: I was assisted with my electricity & gas bill, and also for my mums account. I had a fantastic assistant called Sid who did an amazing job at getting us the best deal! Definitely sticking with Sumo, have been with them for six years now, and have referred my family to them, thank you for your great service!

Customers who left 1-star Sumo Energy reviews say:

  • They had difficulty closing their Sumo Energy account
  • Billing discrepancies and unexpected price hikes

Andrew W from Gippsland, Victoria cites in his 1-star Sumo Energy review: As per other posts, they sign you up, and 3 months in raise price up around 55% with no notice. In fact after the fact notice where you will pay even for that month even if you change provider. They should not be allowed to operate in the market. When will the regulator step-in and close them down is my question. Surely fair trading should step in as well.

Sumo Energy Plans Explained

Sumo energy plans differ depending on your location but typically come with simple, low rates and unconditional discounts, as well as occasionally a bonus sign-up credit. When signing up for a Sumo Energy plan, you will need to check your postcode or address to see what energy plans are available to you.

Sumo Energy plans by state:

  • Victoria or New South Wales: Sumo Assure & Sumo Freedom, as well as Sumo gas plans
  • Queensland or South Australia: Sumo Assure Advantage

Below, you can find a summary of Sumo energy plans available.

Sumo Assure

Sumo Assure is 100% online, and customers must agree to eBilling, e-communication, and direct debit bill payments in order to get these energy rates.

Sumo Assure is only available in Victoria and New South Wales and comes with variable rates and no conditional discounts, just simple rates and good savings. While Sumo Assure does tend to offer the best rates of the Sumo Energy market offers, customers who want to be able to call Sumo Energy or have flexible Sumo bill payment methods should probably consider a different plan.

Sumo Freedom

Sumo Freedom offers a bit more flexibility when it comes to how customers can manage their Sumo Energy account and services.

With Sumo Freedom, you get low, variable rates with no conditional discounts as well as flexible billing and payment methods (you can choose to pay either monthly or bimonthly). Sumo Freedom is only available in New South Wales and Victoria.

Sumo Assure Advantage

Sumo Assure Advantage is a flexible, variable rate energy plan with no lock-in contract nor exit fees. Sumo Assure Advantage is available in Queensland and South Australia. You can choose your billing and payment method with Sumo Assure Advantage, and even opt-in to monthly billing rather than quarterly.

Sumo Gas

Sumo offers natural gas in New South Wales and Victoria.

Sumo gas comes with variable rates, and you may qualify for a bill credit when you sign up. The availability of your Sumo gas plan depends on your location.

Bundle Sumo electricity, gas, and Sumo NBN and save up to $15 every month on your Sumo broadband bill.

Sumo Energy Bill Payment

Sumo Energy has a number of bill payment methods for you to pay a Sumo Energy bill.

The easiest way to pay your Sumo Energy bill is with direct debit. You can set up a direct debit online, with your Sumo Energy account number and postcode.

Electricity bill

Other Sumo Energy bill payment methods include:

  • Make a one-off payment online (Quick Pay)
  • BPAY with the Biller Code found on your latest Sumo Energy bill
  • Telephone by calling 1300 885 175
  • Centrepay

Sumo Energy Contact

You can contact Sumo Energy by phone for sales and general customer support by phone.

Sumo Energy is available 9am to 4:30pm Monday to Friday. This number can be used to sign up for Sumo, cancel your Sumo account, or find support. You can call Sumo Energy with the following phone number:

  • Sumo Energy Phone Number: 13 88 60

If you want to pay your Sumo Energy bill over the phone, you can at any time with Sumo Energy Biller Code 206904. You can pay your Sumo Energy bill over the phone by calling:

  • Sumo Energy Bill Payment Number: 1300 885 175

Other Home Energy + Broadband Bundle Providers

Sumo isn’t the only company in Australia to give customers discounts for bundling their home energy and broadband services together.

Unboxed gold wifi router

Oftentimes, companies that offer energy and broadband services will give you a discount when you bundle both together. This can be anywhere from $10 to $20 off your home internet bill every month. It’s important to do your research, however, as this might not always be the best deal to help you save money. Sure, there is the convenience of keeping your accounts in one place, but you should always compare energy and broadband plans to find the best deal for your household.

Other companies that bundle energy and broadband are:

Click below to find a better deal for your home!

Read more articles about Sumo Energy