Diamond Energy

Diamond Energy is a leading renewable energy retailer in Australia, operating in NSW, Victoria, Queensland and South Australia. It generates its own power from solar, wind, bio-energy and wave sources, and offers green plans with high solar feed-in tariffs and GreenPower options.

Diamond offers one main residential plan, the Everyday Renewable Saver, available on single-rate or time-of-use tariffs with optional controlled load. It has zero lock-in contracts and no exit fees.

Yes. Diamond offers 50% and 100% GreenPower accredited options through Diamond Pure Plus, competitive solar feed-in tariffs, and the GridCredits100 plan that lets solar-battery owners sell excess energy back to the grid at premium rates.

Rates vary by state and distributor. Discounts range from 3% to over 13% off the reference price when conditions such as paying on time and using direct debit are met. See current pricing on Diamond's own basic plan information documents before you sign up.

Customers rate Diamond highly for friendly service and its green focus, with overall satisfaction estimated around 83%. The most common concern is the optional Diamond Pure Plus GreenPower charge, which some customers did not realise was optional.

Call 1300 838 009 Monday to Friday 8:30am to 6:00pm (AEDT), or email [email protected]. The postal address is Level 11, 480 Swan Street, Richmond VIC 3121. See the contact page for accessibility and interpreter services.

Yes. You can switch or move online via Diamond's Switch4Good page. Notify them at least three business days before moving. A 10-business-day cooling-off period applies after you sign up, during which you can cancel without penalty.