Discover Energy is a 100% Australian-owned energy provider that offers gas and electricity plans to residential homes. Discover Energy claims to disrupt the traditional energy market thanks to its innovative, IT-centered approach to energy services, which means they offer everything from standard energy plans to a Virtual Power Plant to help drive the planet towards sustainability. Want to find out more about Discover Energy rates and plans? Read our Discover Energy Review below.
NOTE: Discover Energy is Currently Not Accepting New Customers Discover Energy is currently conducting a review of their brand and product offering. Whilst they do that, they are not longer accepting new customers. However, you can contact them for more information on their future plans.
Discover Energy Plans
Before we get into Discover Energy plans and prices, let's look at where Discover Energy is available.
Due to market regulations, energy providers aren’t usually able to retail residential energy services across the entire country, and Discover Energy is no different.
You can find whether Discover Energy gas and electricity is available in your state, in the table below.
| State | Discover Energy Electricity | Discover Energy Gas |
|---|---|---|
| New South Wales | ||
| ACT | ||
| Victoria | ||
| Queensland | ||
| South Australia | ||
| Western Australia | ||
| Tasmania |
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Currently, Discover Energy has three electricity and gas plans available.
- Discover Energy Smart Saver which requires online communication and direct debit, but gets you a bigger discount off the reference price
- Discover Energy Economy Saver with flexible billing and communication methods
- Discover Energy Standing Offer which is equal to the reference price
Find more in-depth information about Discover Energy plans below.
Discover Energy Smart Saver
If you don’t mind managing your energy services online, you can find the best rates and discounts with Discover Energy Smart Saver.
Discover Energy Smart Saver includes:
- Ongoing benefit period
- No lock-in contract and $0 exit fees
- eBilling and eCorrespondence only
- Direct debit required
- Variable discounted rates
- Monthly billing for Smart Meters
Discover Energy Economy Saver
For people who prefer more flexible energy account management, Discover Energy Economy Saver lets you choose the best way for you to receive and pay your energy bills and contact Discover Energy.
Discover Energy Economy Saver comes with:
- No lock-in contract and $0 exit fees
- Flexible billing and payment methods
- Flexible billing frequency
- Flexible Discover Energy contact methods
- Variable rates with guaranteed discounts
Discover Energy Standing Offer
The Discover Energy Standing Offer is usually the same as the Default Market Offer or Victorian Default Offer, meaning it does not come with guaranteed discounts or reduced rates.
The Discover Energy Standing Offer includes:
- No lock-in contract and $0 exit fees
- Standard variable rates
- Flexible billing and payment methods
- Flexible Discover Energy contact methods
Discover Energy Rates
Discover Energy has stopped offering plans to new customers for the time being. Due to the energy crisis, Discover Energy is only offering standing offer plans to current customers.
When vising the Discover Energy website, we were shown the following message:
Discover Energy will not be providing market offers to new customers until further notice. If your site is currently being supplied by Discover Energy, you may sign up under or switch to the relevant Standing Offer or Default Offer.
For companies offering new sign-ups, you can see our article on the cheapest electricity rates on the market right now.
Select your state from the list below to find Discover Energy gas and electricity rates.
Costs and rates are for a single-rate tariff within select distribution networks. Your actual costs will vary depending on your location and energy distributor, energy habits, and tariff type. Always check which energy plans are available using your own home address to find the most accurate plan information.
Discover Energy NSW
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $1,512 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Sydney (2000) with an average use of 3900kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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| Budget Gas | Standing Offer | |
|---|---|---|
| Discount off the Standing Offer | 22% Discount | No Discount |
| Daily Supply Charge | 59.90c / day | 59.90c / day |
| Usage Rates | 3.37c to 1.89c / MJ | 4.33c to 2.42c / MJ |
| Estimated Annual Cost | $710 / year | $840 / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on thegas distributor for Sydney, NSW. Calculations are based on and average daily usage of 48.6MJ/day. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid March 2022.
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Discover Energy ACT
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $2,092 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Canberra (2600) with an average use of 6100kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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Discover Energy Victoria
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $1,293 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Victoria (3000). Calculations are based on average usage of 4000kWh per year and the reference price for each area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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| Gas Budget Victoria | Standing Gas Victoria | |
|---|---|---|
| Discount off the Standing Offer | 22% Discount | No Discount |
| Daily Supply Charge | 65.90c / day | 89.32c / day |
| Usage Rates | 2.26c to 1.64c / MJ | 3.23c to 2.23 c / MJ |
| Estimated Annual Cost | $1,290 / year | $1,780 / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on thegas distributor for Melbourne, Vic. Calculations are based on and average daily usage of 159MJ/day. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid March 2022.
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Discover Energy Qld
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $1,620 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Brisbane (4000) with average usage of 4600kWh/year. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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| Budget Gas | Standing Offer | |
|---|---|---|
| Discount off the Standing Offer | 15% Discount | No Discount |
| Daily Supply Charge | 60.50c / day | 60.50c / day |
| Usage Rates | 4.38c to 2.99c / MJ | 5.15c to 3.52c / MJ |
| Estimated Annual Cost | $530 / year | $550 / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on thegas distributor for Brisbane, Qld. Calculations are based on and average daily usage of 18.3MJ/day. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid March 2022.
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Discover Energy South Australia
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $1,840 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Adelaide (5000) with an average use of 4000kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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| Budget Gas | Standing Offer | |
|---|---|---|
| Discount off the Standing Offer | 15% Discount | No Discount |
| Daily Supply Charge | 68.20c / day | 68.20c / day |
| Usage Rates | 3.97c to 1.87c / MJ | 4.67c to 2.20c / MJ |
| Estimated Annual Cost | $840 / year | $940 / year |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on thegas distributor for Adelaide, SW. Calculations are based on and average daily usage of 44.8MJ/day. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid March 2022.
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Discover Energy Solar
Discover Energy offers solar solutions for Australian households no matter if you’re looking to invest in solar energy for the first time or want to get the most out of your current solar PV system.
Discover Energy solar solutions include:
- Solar panel installation
- Solar battery installation
- Solar feed-in tariff
- Virtual Power Plant
There are three Discover Energy solar feed-in tariffs most households can choose from, though eligibility and availability may differ.
- Discover Energy Standard FiT: The standard solar feed-in tariff rate available on all Discover Energy plans. This is also the lowest feed-in tariff available from Discover Energy.
- Discover Energy Solar Smart FiT: Get a higher feed-in tariff for your solar exports, though you might be capped at how much solar you can export every day.
- Discover Energy VPP Premium FiT: Join the Discover Energy Virtual Power Plant with your solar panels + battery storage system to access a premium solar feed-in tariff well above average.
| State | Discover Energy Standard Solar FiT |
Discover Energy Solar Smart Plan FiT |
Discover Energy VPP Premium FiT |
|---|---|---|---|
| NSW | 6c/kWh | First 3.3kWh export: 16c/kWh Next 3.3kWh export: 10c/kWh Remaining: 4c/kWh |
First 3.3kWh export: 30c/kWh Next 3.3kWh export: 18c/kWh Remaining: 9c/kWh |
| ACT | 6c/kWh | N/A | First 3.3kWh export: 30c/kWh Next 3.3kWh export: 18c/kWh Remaining: 9c/kWh |
| VIC | 6.7c/kWh | N/A | First 3.3kWh export: 30c/kWh Next 3.3kWh export: 18c/kWh Remaining: 9c/kWh |
| QLD | 6c/kWh | First 3.3kWh export: 16c/kWh Next 3.3kWh export: 10c/kWh |
First 3.3kWh export: 30c/kWh Next 3.3kWh export: 18c/kWh Remaining: 9c/kWh |
| SA | 6c/kWh | First 3.3kWh export: 16c/kWh Next 3.3kWh export: 10c/kWh |
First 3.3kWh export: 30c/kWh Next 3.3kWh export: 18c/kWh Remaining: 9c/kWh |
Discover Energy Contact
Do you need to contact Discover Energy?
The easiest way to contact Discover Energy is by live chat or phone, but you can also request a callback if you prefer, or email Discover Energy at any time.
Discover Energy contact methods include:
- Live Chat
- Request a callback
- Phone
Below, you can find the phone number and email for Discover Energy.
| Discover Energy Contact Method | How to Contact Discover Energy |
|---|---|
| Discover Energy Phone Number Monday to Friday: 9am - 5:30pm |
1300 946 898 |
| Discover Energy Email | [email protected] |
Want to Switch to a New Energy Provider?
Speak to an agent or see more plans for free !
Discover Energy My Account
Your online Discover Energy account lets you manage your energy services in one place either online or with the Discover Energy app.
Discover Energy My Account is the easiest way to view and pay your energy bills, as well as:
- Set up & manage your direct debit
- Request a payment extension
- View your Discover Energy billing history
- Update your Discover Energy account details
- See your Discover Energy rates and tariff
You can register for Discover Energy My Account during sign up, or if you’re already a Discover Energy customer you can register at any time online with your current account information.
Discover Energy Reviews
Discover Energy reviews across the web are mixed, but overall rather positive.
Across various review sites, Discover Energy reviews are as follows:
- ProductReview: 2.3 out of 5 stars
- Google Reviews: 5 out of 5 stars
- Facebook Reviews: 5 out of 5 stars
Customers who leave positive Discover Energy reviews often cite helpful and accommodating customer service as one of the reasons they’re so pleased with Discover Energy. They say that it’s easy to get in touch with Discover Energy by live chat or phone no matter their reason for contacting them, and everything from switching plans, to moving house, to billing issues, is handled smoothly.
Anna Jo says in their 5-star Discover Energy review on Google:
I am very happy with Discovery energy! Easy to chat via a chatting app (kakaotalk)! Without ringing them, using the chatting app I can ask questions whenever I need. And they explained and compared their energy products with other energy companies. Really easy to understand and gave me best price ever! Furthermore, they have their own app so I can download it and check my bill and usage anytime. Highly recommend!!!
However, the biggest complaint about Discover Energy is customers don’t seem to be happy with the way Discover Energy handles its solar exports. While Discover Energy advertises up to 16/kWh for their premium solar credits, this is capped at only 10kWh export per day. However, it’s always important to read the fine print when signing up for an energy plan to avoid surprises and miscommunication such as this.
Black Dog, in their 1-star Discover Energy review on ProductReview says:
Headline grabbing 16 cent FiT. But only for the first 10Kwh. Yes, that's right a lousy $16.00. The remaining 200+Kwh are at $0.00. I used to pay the Gas bill with the credit I got with my previous energy providers.
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