Future X Power Contact Information
Need to contact Future X Power? Whether you’re an existing electricity customer or considering a new provider, this guide outlines all the Future X Power contact details, including phone numbers, email addresses, support hours, and how to switch with Selectra. Future X Power is an Australian electricity retailer that serves households and small businesses across multiple states. If you need help with billing issues, want to update your energy plan, or are planning to move house, their customer service team is available by phone and email. Support is offered during standard business hours, with email available for after-hours enquiries. This article explains all the ways to get in touch with Future X Power and how Selectra can assist if you're exploring cheaper electricity plans or looking to change providers.
What Is Future X Power?
Future X Power is a growing energy retailer focused on offering affordable, no-fuss electricity plans for homes and businesses. With a commitment to customer-first service and low overheads, the company aims to keep prices competitive while maintaining a straightforward sign-up process.
Though it operates on a smaller scale compared to major energy providers in Australia, Future X Power positions itself as a reliable and customer-centric option. The retailer provides essential support through phone and email, with interpreter services available to assist non-English speakers.
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Future X Power Contact Details
If you’re a Future X Power customer or considering joining, you can reach their support team by phone during business hours or by email at any time. While there’s currently no live chat or mobile app, their team responds to most enquiries within a few business days. Below is how to contact their team:
| Contact Method | Details |
|---|---|
| Sign up or Switch with Selectra | 1300 560 964 |
| Phone Support | 1300 599 008 |
| [email protected] | |
| Business Hours | Monday to Friday: 9:00am – 5:30pm (AEST) |
| Website | www.futurexpower.com.au |
| Interpreter Services | 131 450 |
| Postal Address | Not listed |
Support Notes and Service Availability
Future X Power does not currently provide live chat or a customer service mobile app. For urgent enquiries, it is best to call their support team during weekday business hours. For less urgent matters, email is the preferred channel, though there may be delays due to high demand.
Interpreter services are available via the Translating and Interpreting Service by dialling 131 450. Be sure to mention Future X Power when using this service so your call can be properly routed.
Moving House or Cancelling Your Electricity Service?
If you're planning to move or need to cancel your energy service with Future X Power, it's important to contact the retailer at least three business days in advance. This helps ensure your power is disconnected or transferred without disruption. When sending an email request, include your:
- Full name
- Service address
- Account number
- New address (if transferring)
Future X Power’s support team will then confirm your request and next steps by phone or email.
Switching Electricity Providers? Let Selectra Help
If you're exploring other electricity providers for better rates or support options, Selectra can help. Our energy experts compare electricity plans from leading Australian retailers to find one that suits your usage and budget. We’ll handle the switching process for you, making it easy and hassle-free—all over the phone.
Contact Selectra for Free Energy Comparisons
Call 1300 560 964
Monday to Friday, 9:00am – 7:00pm (AEST)
Need help switching providers? Selectra compares electricity plans and manages the process from start to finish—completely free.
Click below to find a better deal for your home!
