Phone support
1300 599 008Mon–Fri 9am–5:30pm AEST
Customer service & contact
Customer service & contact
Future X Power contact details
The Future X Power contact number is 1300 599 008, open weekdays from 9am AEST. Whether you are an existing electricity customer or considering joining, here is every way to reach the team, from phone and email to web channels and interpreter services.
1300 599 008 · phone
Mon–Fri 9am–5:30pm
Email anytime
Interpreter 131 450
In a hurry
The Future X Power numbers you need
Tap to call. Phone support is open weekdays from 9am to 5:30pm AEST.
Interpreter services
131 450TIS National · mention Future X Power
All ways to get in touch
Future X Power contact details
Reach the support team by phone during business hours, or by email and web channels at any time.
Website
futurexpower.com.au
Online live chat, message and callback request forms.
Future X Power does not list a public postal address. Hours shown are a guide and can change; check futurexpower.com.au for the latest.
Moving & cancelling
Moving house or cancelling your service
If you are moving or need to cancel, contact Future X Power at least three business days in advance so your power can be disconnected or transferred without disruption.
Include these details in your email request
Full name
Service address
Account number
New address (if transferring)
The support team will then confirm your request and the next steps by phone or email.
Emergencies
Future X Power power outages & emergencies
Future X Power sells you electricity, but it is your energy distributor who connects your home and fixes faults and outages. Find your distributor's emergency number on your latest energy bill.
Serious danger to life or property, or you smell gas
Emergency services
000Power outage or a network fault
Your energy distributor
See your billBilling, moving or account help
Future X Power support
1300 599 008Emergency number. If there is a serious danger to life or property, or you smell gas, call the emergency services on 000 immediately.
Common questions
A Selectra expert answers your most common Future X Power contact questions
The Future X Power customer service number is 1300 599 008, open Monday to Friday from 9am to 5:30pm AEST. For less urgent matters you can email [email protected] at any time.
You can reach Future X Power by phone on 1300 599 008, by email at [email protected], or through the live chat, message and callback request forms on futurexpower.com.au. Calling during business hours is best for urgent issues.
Yes. Interpreter services are available through TIS National on 131 450. Mention Future X Power when you call so your enquiry is routed correctly.
Future X Power does not currently offer a dedicated customer service mobile app. Contact is by phone, email, or the live chat and callback forms on its website.
Contact Future X Power at least three business days before your move, by phone or email. Include your full name, service address, account number and (if transferring) your new address. The team will confirm the next steps by phone or email.
For a power outage or network fault, contact your local energy distributor directly. Future X Power sells you electricity but does not run the network, and the distributor's emergency number is on your bill. For serious danger to life or property, call 000 immediately.
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