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Provider overview

Elysian Energy

Elysian Energy was a 100% Australian-owned and operated retailer based in Victoria that tried to change the way energy bills are calculated, using a subscription-style model with fixed monthly pricing and an included energy allowance. After entering voluntary administration, Elysian's customers were transferred to a new retailer under the Retailer of Last Resort scheme. The information below is for reference only.

$80/mo

subscription model

250kWh

included allowance

6 states

NSW, VIC, ACT, QLD, SA, TAS

Closed

voluntary administration

Where it operates

Where does Elysian Energy operate?

State Electricity Gas
New South Wales
Victoria
ACT
Queensland
South Australia
Tasmania
Western Australia
Northern Territory

Plans & rates

Elysian Energy electricity plans & rates

Plans differ by state and billing method. Every retailer must publish a Default Market Offer (the government reference price), and Elysian Energy's market offers are set as a discount off that benchmark.

There are no live Elysian Energy electricity plans listed right now. To see what you would actually pay, compare Elysian Energy against other retailers for your address and usage.

All Elysian Energy plans

Power Maximiser (NSW)

22% off

Subscription plan in New South Wales at 22% off the reference price; estimated annual bill around $1,059.

Victorian Default Offer

VIC

Victorian plan with no discount versus the Victorian Default Offer; estimated annual bill around $1,293.

Power Maximiser (SA)

31% off

Subscription plan in South Australia at 31% off the reference price, Elysian's biggest discount; estimated annual bill around $1,150.

Power Maximiser (QLD)

18% off

Subscription plan in Queensland at 18% off the reference price; estimated annual bill around $1,159.

Rates change often. Published rates date quickly. Compare Elysian Energy against the retailers that supply your address for current pricing.

Solar

Elysian Energy solar: feed-in tariffs & batteries

Elysian offered higher than average solar feed-in tariffs for homes with panels: 10c/kWh in Victoria and 9c/kWh in NSW, the ACT, Queensland, South Australia and Tasmania.

Billing & payment

How to pay your Elysian Energy bill

Direct debit eBilling (free)

Climate record

How green is Elysian Energy?

Elysian Energy was a 100% Australian-owned retailer that paid higher than average solar feed-in tariffs (up to 10c/kWh in Victoria), rewarding households that exported solar power back to the grid.

1.9/5

ProductReview

2.3/5

Google

What customers say about Elysian Energy

Scores were low, roughly 38% satisfaction. The most common complaints were billing errors and bills that arrived months late, plus difficulty getting through to customer service despite Australian call centres in Melbourne and Brisbane. A minority of customers were genuinely happy, citing cheap power and Australian-based support.

Common questions

Elysian Energy: your questions answered

Elysian Energy entered voluntary administration. Its customers were transferred to a new retailer under the Australian Energy Regulator's and Essential Services Commission's Retailer of Last Resort scheme. The plan details on this page are kept for reference only.

Customers paid a fixed monthly subscription (around $80) that included 250kWh of electricity. Use less and the bill stayed flat; use more and the excess was billed at a low c/kWh rate. It worked like a phone plan with a data allowance. Unused energy was not refunded unless you closed your account.

It suited households whose usage was close to the included allowance. Note that an electric water heater alone can use around 120kWh a month for two people, so many homes exceeded 250kWh. The cheapest discounts were in South Australia (31% off) and NSW (22% off) the reference price. See the rates section for prices by state.

Higher than average: 10c/kWh in Victoria and 9c/kWh in NSW, the ACT, Queensland, South Australia and Tasmania. See the solar section for details.

Low: around 1.9/5 on ProductReview, 2.3/5 on Google and 1.6/5 on Facebook, roughly 38% customer satisfaction. The most frequent complaints were billing errors and bills that arrived months late, plus difficulty reaching customer service. A minority of customers were very happy, citing cheap electricity and Australian-based support.

Is Elysian Energy the cheapest for your home?

Elysian Energy is one option, but not always the cheapest. Compare it against other retailers that supply your address to find the plan that fits how you use energy.