Future X Power Review 2023 | Plans, Rates & Reviews

Did something about Future X Power pique your interest? In this article, you will find information about Future X Power reviews, plans & rates. Read what customers are saying about Future X Power in regard to their customer support and cheap prices and decide whether they are worth switching over.

NOTE: Future X Power is Currently Not Accepting New Customers Future X is currently conducting a review of their brand and product offering. Whilst they do that, they are not longer accepting new customers. However, you can reach them for more information on their future plans.

Who is Future X Power?

Future X Power is a Brisbane-based energy retailer that supplies electricity to residential & business customers in most of Western Australia. However, they are also present in several other areas of Australia.

These are the states where Future X Power supplies electricity:

• New South Wales
• Queensland
• South Australia
• Tasmania

Established in 2014, Future X Power is yet another newcomer to the Australian electricity market, but do not be deceived by their relatively short trajectory - these guys aren’t rookies.

Future X Power enjoys a comfortable position in the solar industry, where they thrived under the brand Future X Energy. It was not until recently that Future X Power made its debut in the electricity retail sphere and partnered with Future X Energy for their solar services. In essence, Super X Energy = Solar  & Super X Power = Energy Retail, so now Super X Power = green electricity retailer.

Future X Power does however make some hefty claims. They proudly stress their “low rates always” plans and electricity expertise. On top of that, they promise a “transparent” service & same-day connection, aiming to offer a rapid, convenient provider switch & will support you through the process.

One New User, One More Tree: Future X Power has a partnership with “One Tree Planted” that ensures a tree is planted every time a new customer signs up.

Future X Power Reviews: What Do Customers Think?

Future X Power's selling points revolve around affordability, transparency & convenience.

This is how Future X Power customers rate their service according to some popular review sites as of this Summer:

It's important to note that, Future X Power reviews are mostly negative. However, since they are relatively new, feedback is scarce and unhappy customers are always more likely to leave a review than a happy customer. Let's explore some of these reviews to delve deeper into what customers actually think of Future X Power's service.

Here is an example of a verified 5-star Future X Power review from Peter Patterson:

Paying $800 a quarter with Alinta these guys reduced my bill down to $450 a quarter saving me $1400 a year! the best part is my money stays in Australia and isn't sent offshore

Most of the positive comments highlight Future X Power cheap rates and claim saving substantial amounts after switching from their previous retailer. However, there are many comments stating huge increases in their electricity bills.

Here is another example of a verified 1-star Future X Power Energy review from Leanne:

After they called and I declined, they called me back and kept harassing me to change my electricity to them. Very aggressive and would not take no for an answer. I hardly doubt they can take 30% off my current already discounted energy bill. Very suspicious

Besides many users pointing out unexpected increases in their bill rates, Future X Power reviews contain a lot of negative feedback on Future X customer support and questionable sales practices, sometimes being unfriendly or “aggressive”.

With the ongoing energy crisis, it is hard to tell apart unethical business practices from understandable market adjustments. In any case, we encourage you to do your own research and let us know what you think about Future X Power.

Is Future X Power Worth It?

Future X Power electricity is a solid choice if you are looking for a bargain, but according to some reviews, there is a chance that you might also experience some questionable practices.

Here is a look at the Pros and Cons of Future X:

Our Verdict: Future X Power is a solid choice if you are looking for a quick and affordable switch. However, if you are looking for a provider to bundle your utilities with good customer support, we recommend you research other options first.

Future X Power Plans & Rates

Future X Power has historically provided only one electricity plan in the states it operates. However, due to the ongoing energy crisis, Future X is currently only offering the standing offer.

Future X Power plans include a single rate tariff & allow for monthly or quarterly billing. You can pay online, with direct debit or paper bills.

Select your state from the drop-down list for Future X Power Plans & Rates:

Future X Energy Solar

While Future X Power does not provide solar themselves, their partnering brand Future X Energy does.

Basically, you are going to be dealing with the same guys, so you might want to consider negotiating better deals with them if you also want solar panels installed - this is an especially attractive consideration for business customers.

Future X Energy is a CEC accredited installer, which means their service and training’s quality & standards are ensured by the Clean Energy Council. Furthermore, Future X Energy components come all from tier 1 brands and $0 upfront costs in their solar panels' installation.

These are Future X Power Feed-In Tariffs by State:

• NSW Feed-in Tariff: 4.0c
• QLD Feed-in Tariff: 4.0c
• SA Feed-in Tariff: 4.0c
• TAS Feed-in Tariff: 0.0c

Future X Power Contact Information

You can contact Future X Power through their online site with any of the following options:

• Live chat
• Message
• Call back request

You can also phone Future X Power directly Monday to Friday, 9:00 am - 5:30 pm (AEST) or send an email to them:

• Phone: 1300 599 008
• Email: [email protected]

Future X Power has an interpreter service that you can reach by calling the 131 450 and that supports the following languages:

• Arabic
• Japanese
• Spanish
• Chinese
• Korean
• Vietnamese