Powershop Customer Reviews and Ratings in 2025

Updated on   

In 2025, Powershop has a rating of 1.9 out of 5 on Trustpilot. And it has a rating of 2.3 out of 5 on ProductReview. Reviews of Powershop by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

Logo

Have you had an experience with Powershop ? Give us your opinion.

Publish a review
Please select a date within the last year, up to today.
Learn more about the processing of my data
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

* Required fields

What our energy expert has to say about Powershop

While Powershop offers innovative options and green energy commitments, customer reviews frequently highlight poor customer service, billing errors, and confusing pricing structures. The app, although feature-rich, is sometimes cited as complicated and the price competitiveness can vary. Powershop can be a good choice for those who value control and sustainability, but others may find the service frustrating and costly.

SavannahEnergy Expert - Selectra

Pros and cons of Powershop according to Selectra

Strengths and weaknesses of Powershop
Strengths of Powershop
  • Innovative prepaid Powerpacks offer energy purchasing control
  • Strong focus on 100% carbon offset and renewable energy
  • Flexible plans with no lock-in contracts


Weaknesses of Powershop
  • Customer service often reported as slow and unresponsive
  • Frequent billing and account management issues reported
  • Pricing can be higher than many competitors


What do customers have to say about Powershop on Trustpilot, ProductReview

The table below offers an overview of the average rating for Powershop based on customers opinions from popular review websites.

Online Reviews for Powershop
Platform Rating Number of Reviews
Trustpilot 1.9 out of 5 17
ProductReview 2.3 out of 5 618

66% of ProductReview of Powershop are negative reviews.

Logo

Please give us your opinion about Powershop

Publish a review
Please select a date within the last year, up to today.
Learn more about the processing of my data
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

* Required fields

Need Assistance?

We're Here to Help

At Your Service!

A Selectra Energy Specialist is Available to Help:

1300 560 964 
Standard Rate Number
Monday to Friday: 10am - 7pm


Free Callback
Â