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Provider overview
Optus logo
Provider overview

Optus internet: NBN, 5G & 4G home plans

Optus is one of Australia's largest telcos, running its own nationwide mobile and fixed network. It offers fixed-line NBN plans plus 5G and 4G home wireless broadband as a no-fuss, cable-free alternative. Read on for Optus internet plans, network coverage, account management and contact details, then compare before you sign up.

NBN + 5G + 4G

internet types

Own network

Optus-operated

Unlimited

data on NBN

4G backup

on NBN modems

Fixed-line NBN

Optus NBN plans

Optus NBN is a fixed-line home internet service delivered over the national network. Plans come with unlimited data, the Optus Ultra WiFi Modem with 4G backup, and an optional home phone line. Because Optus runs its own network, you get direct access to the full NBN rather than a reseller connection.

Optus NBN vs Telstra NBN indicative pricing by speed tier
Speed tier Optus NBN Telstra NBN
NBN 25 $75 / month $89 / month
NBN 50 From $89 / month $105 / month
NBN 100 From $99 / month $110 / month
NBN 250 From $119 / month $130 / month
NBN 750 From $129 / month $150 / month

Indicative pricing for comparison only; products are compared like-for-like and not all offers are available in all locations. Confirm current pricing and availability when you sign up.

Our take. Optus is a solid middle-of-the-road NBN provider: cheaper than Telstra at most speed tiers and running on its own network, but not a budget option. If you want the lowest price, a challenger like Tangerine or Kogan may be cheaper. The Optus Ultra WiFi Modem is free if you stay 36 months (otherwise $8.50 per remaining month, up to $252).

Home wireless broadband

Optus 5G & 4G home internet

Home wireless broadband connects your home over the Optus 4G or 5G mobile network, with no technician install: you just plug the modem into a power point. It is a great NBN alternative for a second home, a quick connection or a backup line.

Optus logo

Optus 4G Internet Unlimited

~25 Mbps · 4G network

$59 / mth

First month free · month-to-month

  • Unlimited data
  • No technician install
  • Plug-and-play modem
Optus logo

Optus Plus Everyday 5G

45 Mbps typical evening

$69 / mth

  • Unlimited data
  • HD streaming
  • Speed capped at 50 Mbps
Most popular
Optus logo

Optus Plus Everyday Fast 5G

87 Mbps typical evening

$79 / mth

  • Unlimited data
  • HD streaming
  • Speed capped at 100 Mbps
Optus logo

Optus Plus Entertainer Superfast 5G

210 Mbps typical evening

$89 / mth

First 6 months, then $99

  • 4K streaming
  • Uncapped speed
  • Free Netflix included

Every 5G plan includes unlimited data and a 5G Ultra WiFi Modem Gen 2; the 4G plan includes a plug-and-play modem. Indicative pricing for comparison only, subject to change and availability at your address.

Network

Optus coverage & reliability

Extensive 4G & 5G

Optus operates one of Australia's largest mobile and fixed networks, reaching most urban and many regional areas, with an expanding 5G footprint.

4G backup on NBN

NBN plans can include a 4G backup modem, keeping you connected during fixed-line disruptions. Reliability still varies by location, so check the coverage map for your address.

Support options

Optus offers 24/7 live chat, dedicated technical support and online account management through My Optus to help resolve issues quickly.

Manage your account

My Optus account & app

My Optus is the free account-management service for every Optus customer, available online or through the My Optus app on Android and iOS. You set it up when you join.

  • View data usage and history
  • Check billing, balance and update payment details
  • Recharge an Optus prepaid plan
  • Set up and manage your Optus modem
  • Read troubleshooting guides
  • Change your address when you move home

Optus internet outage

An outage is only one possible cause of a dropped connection (a router problem or power cut are just as common). To check for a known outage, use the Optus service status checker on the Optus website: enter your address and it will tell you whether NBN or mobile services are down in your area.

If your area is clear but you are still offline, contact Optus support on 133 937.

Optus Sport has shut down

As of 1 August 2025, Optus Sport has ceased operations. All football content previously on Optus Sport, including the English Premier League, Emirates FA Cup, J.League and the National Women's Soccer League, has moved exclusively to Stan Sport, often with special offers for former Optus customers.

Common questions

A Selectra expert answers your most common Optus internet questions

Optus offers three main internet types: Optus NBN (fixed-line fibre service), Optus 5G Home Internet (wireless 5G broadband) and Optus 4G Home Internet (wireless 4G broadband). Each suits different needs and technology availability at your address.

Optus NBN plans come with unlimited data, include the Optus Ultra WiFi Modem (free if you stay 36 months, otherwise $8.50 per remaining month up to $252), and offer a PAYG or Phone Everyday line option. The plans are flexible enough for any household size.

Optus NBN plans are generally cheaper than Telstra across similar speed tiers, and some Optus plans include extras such as a free Netflix subscription. Because Optus runs its own network, you get direct access to the full NBN network rather than reselling another carrier's service.

4G home internet offers solid speeds with unlimited data (slowed after your inclusion is used), while 5G home internet is faster, including uncapped plans that can sometimes exceed typical NBN speeds. Both plug into a power point with no technician install required.

My Optus is Optus's account management service. You can check data usage, pay bills, recharge prepaid plans, manage your modem, update your address and access support online or via the My Optus app on Android and iOS.

Use the Optus service status checker on the Optus website to view known NBN or mobile outages in your area by entering your address. If your service is still down after that, contact Optus support.

Yes. Optus Sport ceased operations on 1 August 2025. All football content previously on Optus Sport, including the English Premier League, Emirates FA Cup, J.League and the National Women's Soccer League, has moved exclusively to Stan Sport.

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Independent comparison

Is Optus the best NBN plan for your home?

Optus is a strong all-rounder, but it is not the cheapest. Compare Optus against the major providers and challenger telcos that cover your address to find the plan that fits how you actually use the internet.