More and more energy companies are beginning to offer broadband in addition to their electricity and gas services. EnergyAustralia NBN is no exception, recently expanding into the telecommunications market in addition to being a major Australian energy provider. Are you looking for a review of EnergyAustralia NBN plans and benefits? Continue reading below.
NOTE: EnergyAustralia is No Longer Offering NBN Services in Australia If you’re an existing EnergyAustralia NBN customer, you will need to transfer your service by November 30th, 2023. After this date your EnergyAustralia internet service will no longer be available. For assistance with finding a new broadband provider - contact Selectra at 1300 057 040
EnergyAustralia NBN Explained
EnergyAustralia is a popular energy provider in Australia, but how do they do with broadband?
Different broadband providers offer different inclusions when you sign up for their internet services, such as streaming and entertainment, flexible contract options, and call packs.
Curious about what's included in your EnergyAustralia NBN plan? In the table below, we outline what benefits come with your service.
| EnergyAustralia NBN Plan Feature | Is It Included with EnergyAustralia NBN? |
|---|---|
| VoIP Bundles & Call Packs | |
| Unlimited Data | |
| No Lock-in Contract | |
| Discounts for Bundled Services | |
| Entertainment & Streaming Bundles | |
| Superfast & Ultrafast NBN Plans |
EnergyAustralia NBN Plans
EnergyAustralia has three NBN plans you can sign up for.
You can bring your own NBN-enabled modem when you sign up for EnergyAustralia NBN or you can get one for free if you stay with EnergyAustralia NBN for 24 months. However, if you cancel your service before 24 months you will need to pay off the modem cost.
Below, you can find a summary of the current EnergyAustralia NBN plans available.
| EnergyAustralia NBN Plan | Cost / Month | Typical Evening Speed |
|---|---|---|
| EnergyAustralia Standard NBN 25 | Bundled With Energy: $60 / month Standalone: $70 / month | 20Mbps |
| EnergyAustralia Standard Plus NBN 50 | Bundled With Energy: $70 / month Standalone: $80 / month | 43.6Mbps |
| EnergyAustralia Premium NBN 100 | Bundled With Energy: $90 / month Standalone: $100 / month | 80Mbps |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Typical evening speed calculated 7pm to 11pm Valid March 2022.
Important Information Show Less
If you want to add a home phone plan to your EnergyAustralia NBN service, you can add VoIP for an additional $10 per month. EnergyAustralia NBN VoIP includes:
- Local Calls: Included
- National Calls: Included
- Mobile: 15c/min
- 13/1300 numbers: 44c/min
- 1800 numbers: Included
EnergyAustralia NBN Contact
If you’re a gas or electricity EnergyAustralia customer there are a number of different ways you can get in touch with your energy provider. However, the best way to contact EnergyAustralia NBN is by phone or email:
- EnergyAustralia NBN Phone Number: 1800 488 305
- EnergyAustralia NBN Email: [email protected]
You can email or call EnergyAustralia NBN for any technical support, setting up your NBN installation appointment, payment support, or any other queries or complaints you might have related to your EnergyAustralia NBN service.
Looking for Broadband & Mobile Deals?
See exclusive online offers from Southern Phone! Compare NBN plans and providers.
Pay My EnergyAustralia Internet Bill
As of right now, if you sign up for EnergyAustralia NBN you can only pay your EnergyAustralia NBN bill by direct debit.
With regards to your EnergyAustralia NBN bill, it will be sent on the first of every month to the email address you used to sign up for your EnergyAustralia internet service. You can also log into your EnergyAustralia NBN account to find a copy of your bill.
If you’re having difficulty paying your EnergyAustralia NBN bill, you will need to contact EnergyAustralia directly by calling 1800 488 305 to see what payment options are available to you.
EnergyAustralia Internet Review: Is EnergyAustralia NBN Any Good?
EneryAustralia is one of the biggest energy providers in Australia, but is their more recent expansion into the National Broadband Network a good deal?
EnergyAustralia isn’t the cheapest broadband option currently on the market, and doesn’t come with the fastest download speeds available. However, bunding your EnergyAustralia NBN and home energy does bring the cost of your broadband down by $10.
If you want to bundle your home broadband and energy services, EnergyAustralia isn’t the only provider to offer multiple home utilities in one place. Other providers that bundle NBN and home energy includes:
- AGL Internet + AGL Electricity & Gas
- Origin Broadband + Origin Energy
- Dodo Broadband + Dodo Energy
- Sumo NBN + Sumo Energy
- Kogan
While there are some advantages to bundling your home energy and broadband together with one provider, you might not always be getting the best deal. Always compare energy plans, broadband plans, and other home utilities to make sure you’re not overpaying for your services.
Not sure which NBN speed is right for you?
Learn more about NBN speeds and NBN providers