EnergyAustralia Standard (NBN 25)
20 Mbps typical evening
$60 / mth
Bundled with energy (standalone $70)
- Unlimited data
- Optional home phone
- Bring your own modem
Provider overview
Provider overview
EnergyAustralia internet: what happened to its NBN plans
EnergyAustralia is one of the country's largest energy retailers, and for a few years it also sold home broadband by bundling NBN plans with electricity and gas. That internet arm has since closed: EnergyAustralia no longer offers NBN services in Australia. Here is what its plans looked like, why bundling appealed, and the providers worth comparing now.
Closed
NBN service
Energy + gas
still active
$10 / mth
old bundle saving
3 plans
former NBN range
EnergyAustralia no longer offers NBN
EnergyAustralia has withdrawn from the broadband market: its NBN service is closed and former internet customers have been moved on. EnergyAustralia still sells electricity and gas. If you want a new home internet plan, compare the providers that cover your address.
Everything EnergyAustralia internet
Explore EnergyAustralia
Jump straight to what you need: the former NBN plans, how the energy bundle worked, who to switch to and how to settle an old bill.
The internet arm
EnergyAustralia NBN explained
More and more energy companies have begun selling broadband alongside their electricity and gas, and for a while EnergyAustralia, a major Australian energy retailer, was one of them. Different broadband providers bundle different extras, from streaming and entertainment to flexible contracts and call packs; EnergyAustralia\'s pitch was a simple $10 monthly discount for bundling internet with home energy.
Former range
EnergyAustralia NBN plans
EnergyAustralia offered three NBN plans, all with unlimited data and an optional home phone. You could bring your own NBN-enabled modem, or get one free if you stayed 24 months; cancelling earlier meant paying off the modem. Each plan was $10 a month cheaper when bundled with EnergyAustralia electricity and gas.
EnergyAustralia Standard Plus (NBN 50)
43.6 Mbps typical evening
$70 / mth
Bundled with energy (standalone $80)
- Unlimited data
- Optional home phone
- Free modem at 24 months
EnergyAustralia Premium (NBN 100)
80 Mbps typical evening
$90 / mth
Bundled with energy (standalone $100)
- Unlimited data
- Optional home phone
- Free modem at 24 months
Figures are for illustrative purposes only and reflect EnergyAustralia\'s former NBN range; the service has since closed. Products are compared like-for-like and not all offers were available in all locations. Typical evening speeds were measured 7pm to 11pm.
Optional VoIP home phone
A home phone line could be added to any EnergyAustralia NBN plan for an extra $10 per month, which included:
- Local calls included
- National calls included
- Calls to mobiles 15c per minute
- 13 / 1300 numbers 44c per minute
- 1800 numbers included
The bundle
Bundling internet with home energy
EnergyAustralia was never the cheapest broadband, nor the fastest, but bundling internet with home energy brought the broadband cost down by $10 a month. With its NBN service now closed, several other retailers still let you bundle utilities in one place.
AGL
AGL Internet plus AGL electricity and gas.
Origin
Origin Broadband plus Origin Energy.
Dodo
Dodo Broadband plus Dodo Energy.
Sumo
Sumo NBN plus Sumo Energy.
Our take. Bundling is convenient and can trim a few dollars off the bill, but it rarely beats a standalone deal from a challenger telco. Always compare energy plans and broadband plans separately so you are not overpaying for either.
Where to now
Switching from EnergyAustralia NBN
Check who covers you
Availability varies by address and NBN technology. Compare the providers that reach your home before you commit to a new plan.
Match the speed tier
If you were on NBN 50 or NBN 100, look for like-for-like typical evening speeds so your everyday experience does not change.
Weigh bundling vs value
Keeping energy and internet together is tidy, but a standalone challenger plan is often cheaper. Compare both ways.
Paying an old EnergyAustralia internet bill
While the service ran, EnergyAustralia NBN bills were charged by direct debit only and sent on the first of each month to the email address used at sign-up; you could also log in to your EnergyAustralia NBN account to find a copy.
If you still have a billing query or are having difficulty paying, contact EnergyAustralia on 1800 488 305 or by email at [email protected] to see what options are available.
Common questions
A Selectra expert answers your most common EnergyAustralia internet questions
No. EnergyAustralia has withdrawn from the broadband market and no longer offers NBN services in Australia. Existing internet customers were asked to move to another provider, while EnergyAustralia continues to sell electricity and gas.
EnergyAustralia ran three NBN tiers: Standard (NBN 25), Standard Plus (NBN 50) and Premium (NBN 100). All came with unlimited data, an optional home phone line, and a $10 per month discount when bundled with EnergyAustralia electricity and gas.
You could bring your own NBN-enabled modem, or get one free if you stayed 24 months. Cancelling before 24 months meant paying off the remaining modem cost.
Yes. A VoIP home phone line could be added for an extra $10 per month. It included local and national calls and 1800 numbers; calls to mobiles were 15c per minute and 13 / 1300 numbers 44c per minute.
It was a middle-of-the-road option: not the cheapest and not the fastest, but bundling with home energy shaved $10 a month off the broadband bill. With the service now closed, it is worth comparing the providers that cover your address to find a better-value plan.
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Independent comparison
Need a new plan now EnergyAustralia has left NBN?
With EnergyAustralia out of the broadband market, it pays to shop around. Compare the major providers and challenger telcos that cover your address to find the plan that fits how you actually use the internet.