Vodafone
Underlying network
Kogan Mobile runs on the Vodafone (TPG Telecom) network, one of three mobile networks in Australia, giving you 4G and growing 5G access on a compatible device.
Provider overview
Provider overview
Kogan Mobile: cheap prepaid on the Vodafone network
Kogan Mobile is one of the best-known budget prepaid providers in Australia, running on the Vodafone network with no lock-in contract. It is built around cheap long-expiry recharges, large and unlimited-data packs, and regular promo deals tied to the wider Kogan online shopping ecosystem. Here is everything you need to know about Kogan Mobile plans, coverage, contact channels and reviews before you decide.
Vodafone
network (MVNO)
Prepaid
SIM-only only
365-day
long-expiry packs
No
lock-in contract
Everything Kogan Mobile
Explore Kogan Mobile
Jump straight to what you need: network and coverage, prepaid plans, member perks, contact details, reviews and how to sign up.
Coverage
Kogan Mobile network & coverage
Kogan Mobile is a reseller (MVNO) on the Vodafone network, so you get Vodafone 4G and 5G coverage at prepaid prices. Vodafone is strong in metro and most regional centres, but its footprint is smaller than Telstra and Optus, so coverage matters most if you live or travel in remote areas.
5G
On eligible plans
Vodafone 5G is available in supported areas at no extra cost on eligible Kogan Mobile recharges, so you can reach 5G speeds where the network has rolled out.
MVNO
Reseller, not operator
As an MVNO, Kogan Mobile buys network capacity from Vodafone and resells it cheaply. The trade-off for the low price is online-first support rather than a large call centre.
Check before you sign up. Because Kogan Mobile uses the Vodafone network, always check Vodafone coverage for your exact address. If you need wider regional or rural reach, compare providers on the Telstra and Optus networks in our mobile providers guide.
The plans
Kogan Mobile prepaid plans explained
Kogan Mobile is prepaid SIM-only, with recharge lengths from 30 days up to a full 365 days. The longer the expiry, the lower your effective monthly cost, which is why Kogan is best known for its cheap long-expiry packs.
30-day Small
25 GB
from $25/30 days
- Vodafone 4G & 5G
- Unlimited standard national calls & texts
- Renews every 30 days
30-day Large
80 GB
from $40/30 days
- Vodafone 4G & 5G
- Unlimited standard national calls & texts
- Promo bonus data on first recharges
365-day Small FLEX
220 GB
from $160/year
- Full year of data upfront
- Lowest effective monthly cost
- Unlimited standard national calls & texts
Data-only SIM
Flexible
from $15
- Data only, no calls or texts
- For tablets, hotspots & laptops
- Flexible expiry periods
Indicative pricing as of June 2026. Always check Kogan Mobile for current plans and inclusions.
Good to know. All Kogan Mobile plans are prepaid with no lock-in, so you can change recharge size or leave at any time. FLEX recharges give you the whole data allowance upfront for a year, while monthly recharges hand out a fixed block each cycle. Promo recharges often add bonus data, so check the current offer before you buy.
Add-ons & perks
Kogan FIRST perks, add-ons & promos
Beyond the core recharge, Kogan Mobile layers on optional add-ons and ties into the wider Kogan ecosystem through its Kogan FIRST membership, which is the main reason online shoppers pick Kogan over other budget telcos.
Kogan FIRST perks
Kogan FIRST members get free shipping on eligible Kogan.com products, exclusive member pricing, reward credit and an annual credit for each Kogan essential service they hold.
Data add-ons
Top up with one-off data packs when you run low, added through your Kogan Mobile account or the app without changing your main recharge.
International packs
Optional international call packs and roaming add-ons let you call selected countries or use your phone overseas for a fixed fee, layered on top of your prepaid plan.
Promo recharges
Kogan frequently runs limited-time promo recharges with extra bonus data on its long-expiry packs, so the advertised allowance can change between offers.
Get in touch
How to contact Kogan Mobile
Kogan Mobile is an online-first provider, so most questions are answered through your account and the help centre. When you do need to speak to someone, support is open 8am to 8pm, 7 days a week.
| Reason | Phone | Hours |
|---|---|---|
| Kogan Mobile (any phone in Australia) | 1300 056 426 | 8am to 8pm, 7 days a week |
| Kogan Mobile (from your Kogan device) | 12612 | In-network customer support |
| SMS recharge | 12612 | Text your recharge voucher code |
Kogan Mobile account & app
Manage your service online or in the Kogan Mobile app: check your usage, recharge, set up auto-recharge, add data packs and update your details. This is the quickest way to handle most account tasks.
Help centre & recharge by SMS
The online help centre covers activation, recharge codes and troubleshooting. To recharge by text, send your voucher code to 12612 from your Kogan Mobile device, or call 1300 056 426 from any phone.
Top
for value
365
day packs
Online
first support
Kogan Mobile reviews: is Kogan Mobile worth it?
Kogan Mobile reviews follow the classic budget-telco split. Customers rate it highly for value, pointing to the cheap long-expiry recharges, generous data and the Kogan FIRST perks for regular shoppers. The recurring criticism is that support is online-first, so anyone who prefers to sort out issues by phone can find resolution slower than with a premium provider. If price and data per dollar matter more than a hand-holding call centre, Kogan Mobile is a strong pick.
"Great value, the yearly plan works out so much cheaper than recharging every month and the data is more than enough for me." — a typical Kogan Mobile customer.
Joining Kogan Mobile
How to sign up, activate & recharge
Getting started with Kogan Mobile is done entirely online, whether you are activating a brand-new SIM or eSIM or moving your existing number across.
New customers & activation
Choose a recharge online, then activate your SIM or eSIM through your Kogan Mobile account using a valid ID such as a passport, driver licence or Medicare card. To keep your existing number, select the transfer option during sign-up and leave your old SIM in until the transfer completes.
Recharge & renewals
Recharge through your Kogan Mobile account, in the app, or by texting your voucher code to 12612. You can set up auto-recharge so your plan renews automatically, which is handy on the longer 90-day and 365-day packs.
Common questions
A Selectra expert answers your most common Kogan Mobile questions
Kogan Mobile is an MVNO that runs on the Vodafone (TPG Telecom) network. You get Vodafone 4G and 5G coverage at prepaid prices, but Kogan Mobile is the retailer rather than the network operator. Always check Vodafone coverage for your exact address before signing up.
Kogan Mobile is prepaid SIM-only. You can choose 30-day, 90-day and 365-day FLEX recharges with unlimited standard national calls and texts, plus data-only SIM plans for tablets and hotspots. Longer-expiry recharges generally work out cheaper per month than recharging every 30 days.
A 365-day FLEX plan gives you your full year of data upfront in a single recharge, so you can use more in some months and less in others rather than getting a fixed monthly block. It usually offers the lowest effective monthly cost, which suits people who want to pay once and forget about it for a year.
No. Kogan Mobile is prepaid with no lock-in contract and no exit fees. When your recharge expires you simply choose whether to recharge again, switch plan size or leave, so there is no ongoing commitment.
Kogan FIRST is Kogan's paid membership program. It bundles free shipping on eligible products, exclusive member pricing, reward credit and an annual credit for each Kogan essential service you hold, including mobile. It is worth it mainly if you shop on Kogan.com regularly or hold several Kogan services; occasional buyers may not recoup the annual fee.
Most queries are handled online through your Kogan Mobile account and the help centre. For phone support, call 1300 056 426 from any phone in Australia, 8am to 8pm, 7 days a week, or dial 12612 from your Kogan Mobile device. Support is online-first, so the account and app are usually the fastest channels.
Activate online through your Kogan Mobile account using your SIM or eSIM details and a valid ID such as a passport, driver licence or Medicare card. Recharge online, in the Kogan Mobile app, or by texting your recharge voucher code to 12612. You can also keep your existing number by selecting the transfer option during activation.
Reviews are split in a familiar budget-telco pattern. Customers consistently rate Kogan Mobile highly for value, especially the cheap long-expiry recharges and large data packs. The most common complaint is that support is online-first, so people who prefer to resolve issues over the phone can find it slower than a premium provider.
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Independent comparison
Is Kogan Mobile the best value for how you use your phone?
Kogan Mobile is one of the cheapest prepaid options on the Vodafone network, but it may not suit you if you need wider regional coverage or phone-based support. Compare Kogan against the other major networks and resellers to find the plan that matches how you actually use your phone.