Dodo Services, a Melbourne-based mobile service provider, first began in 2001. In 2004 it began to expand to include mobile broadband, VoIP, and eventually Dodo electricity and gas. Dodo offers its services to more than 40,000 customers across Australia. For more information about Dodo, continue reading below to find out everything Dodo mobile has to offer.
Dodo Mobile Plans
Dodo offers both mobile phone plans, and mobile broadband plans, in Australia on the Optus 4G Plus network. No matter if you’re looking for a simple SIM-only prepaid mobile phone plan, or for internet on the go with Dodo mobile broadband, keep reading below to discover more.
Dodo Mobile Network and Coverage Map
Dodo is an MVNO, operating under the Optus Network. The Optus network covers approximately 98.5% of the population of Australia, including all major cities and surrounding regions with 3G and 4G, as well as 4G Plus in more limited quantity in major cities.
Dodo Mobile Phone Plans
Dodo offers three simple mobile phone plans, all of which come with unlimited standard, national, talk and text as well as unlimited international texting. All Dodo mobile phone plans allow customers to bring their own phone, and keep their number, when they switch.
| 2GB of data | 15GB of data | 25GB of data | 45GB of data |
|---|---|---|---|
| $10 / month Month-to-month | $20 / month Month-to-month | $25 / month 12-month contract | $35 / month 12-month contract |
Dodo Energy is Among the Cheapest Energy Providers in Australia!
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Dodo Energy is Among the Cheapest Energy Providers in Australia!
Subscribe to Dodo Energy today!
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Dodo Contact
My Dodo account management My Dodo is available to Dodo customers as their account management platform. My Dodo allows customers to update payment and contact details, check account balance, view invoices, make a bill payment, and check usage.
Customers can contact Dodo broadband and mobile customer service by calling their general phone number 13 DoDo (13 36 36). Dodo also offers an alternative phone number 02 8375 3629. These phone numbers are available for mobile and broadband support as well as energy support. In addition, Dodo sales, customer support, and tech support is available via online support requests or through the self-service portal MyDodo online.
| Sales | Customer Support | Tech Support |
|---|---|---|
| Mon to Fri: 8am - 11pm Sat & Sun: 9am - 6pm | Mon to Fri: 9am - 6pm Sat & Sun: Closed | Mon to Sun: 9am to 9pm |
Moving house? Call 13 DoDo or send an online request form with your disconnection/installation dates to set up your move and keep your Dodo broadband service.
Dodo Activate and Recharge
Once you’ve ordered a Dodo SIM card, your Dodo mobile service will automatically activate 10 days after the SIM card has been dispatched. Otherwise, it’s simple to activate your Dodo mobile plan either online through your My Dodo online account management platform, or call the dedicated Dodo activation line 1300 308 532
Once your service is activated, you will need to recharge your SIM every month. You can recharge your Dodo mobile service online, through My Dodo account management, or by purchasing a recharge voucher in many major outlets.
Dodo Billing and Payments
Dodo broadband services are set up to be automatically paid with your nominated payment method, with your payment details able to be changed or updated through My Dodo account management. However, there are a number of different ways to pay your Dodo invoice.
| Bill payment method | How to pay |
|---|---|
| Online | Use a credit or debit card online via Dodo Pay My Bill service |
| Phone | Call 13 DoDo |
| BPAY | BPAY Biller Code available on your latest invoice |
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