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AGL Rewards and AGL flybuys: Customer Loyalty with AGL

Rewards programs can be a great way to save on your everyday expenses, or to help you save on special occasions. AGL offers not one, but two ways to be rewarded for your loyalty as their energy customer. With AGL Rewards, you’re given access to exclusive deals on everything from goods and retail items, to experiences and travel, just by being an AGL customer. In addition, flybuys members can earn even more flybuys points when they sign up to AGL, and on every bill they pay. Find out everything about AGL Rewards and flybuys points with AGL, by reading more below.


What are flybuys?

flybuys is Australia’s largest rewards program, and open to anyone who wants to be rewarded for everyday shopping. You can collect flybuys points from a number of partnered retailers, not just AGL. Main flybuys partners include:

  • Coles Supermarkets
  • Coles Express
  • Kmart
  • Liquorland
  • First Choice Liquor
  • Target stores

You can also collect additional flybuys points through certain credit cards, other brands, and other home utility services including:

  • Citi Rewards credit card
  • Optus plans
  • Kleenheat
  • Coles insurance

The list of all flybuys partners is expansive, and growing all the time. If you’re a flybuys member, you can see the whole list of flybuys partners on their website.

How do I connect my flybuys account with AGL?

You can collect your flybuys points through AGL by linking your flybuys account to your AGL My Account.

  1. Sign up or log into your AGL My Account
  2. Click the “Rewards” tab
  3. Using your flybuys card number, link your card to your AGL My Account
  4. Wait for your flybuys card details to be verified
  5. Once verified, check the “Rewards” tab to confirm your flybuys are linked
  6. Start earning flybuys with AGL

How do I earn flybuys points with AGL?

There are many ways to collect flybuys points with AGL. These include:

  • Earn 5,000 bonus flybuys points when you sign up for electricity or gas with AGL
  • Collect 1,000 additional points every three months, up to 15 months, when you stay an AGL customer
  • Receive 1 flybuys point for every $2 on your electricity and/or gas bills if you receive paper bills
  • Receive 1 flybuys point for every $1 on your electricity and/or gas bills if you choose eBilling
  • Collect 500 flybuys points by choosing direct debit
  • Collect 500 points when you sign up for monthly billing

What can I use my flybuys points on?

You can redeem your flybuys points on any number of services, goods, and shopping. Redemptions start at 2,000 points. flybuys can be redeemed for:

  • Money off your shopping
  • Gift cards for shopping and restaurants
  • Velocity Frequent Flyer program
  • Travel and experiences
  • Retail items including fashion, home & garden, technology, travel accessories, and lifestyle

AGL Rewards and flybuys with AGL AGL Rewards and flybuys are not the same, but as an AGL customer you can access both loyalty rewards programs, giving you access to savings across many different brands, experiences, and leisure activities.

What is the AGL rewards program?

AGL Rewards is AGL’s internal customer loyalty program, thanking its customers for choosing AGL as their electricity and gas provider by giving them access to a number of discounts. Access to AGL Rewards is free, as long as you’re an AGL customer, and signup is easy through your AGL My Account.

What can I redeem my AGL Rewards on?

AGL Rewards is partnered with more than 1,600 businesses in Australia, and can be used on a broad range of things, brands, experiences, activities, and outings. New deals and savings are regularly added and updated, so you’ll always have something new to experience or save on.

  • AGL Rewards savings can include:
  • Savings and discounts on gift cards to supermarkets
  • Discounts on movie tickets to different cinemas
  • Savings of up to 50% off restaurants
  • Discounted experiences and entrance to attractions
  • Deals on travel and accommodation

How do I sign up for AGL rewards?

If you’re already an AGL customer, you’re already halfway to collecting AGL Rewards. You just need your AGL My Account so the first step is either signing up for AGL My Account, or logging in. Once you’re signed up or logged in, all you need to do is click on the Rewards tab at the top of the page and there you will have all the AGL Rewards available to you.

Better AGL Rewards? As a loyalty program, the longer you stay with AGL the better the rewards will get so check back often and get better and better deals the longer you’re an AGL customer.

Are flybuys and AGL Rewards worth it?

While rewards are a nice perk, choosing your energy company without reviewing all the advantages and disadvantages could cause you to spend more on your electricity and gas. If you’re considering AGL specifically for the rewards programs attached to them, you should read carefully on their energy plans and rates to see if you’re really getting a better deal with AGL than you would be elsewhere.

As a major energy provider in Australia, AGL offers many different plans and services to customers across the country, including solar plans and packages, electricity and gas plans, and internet bundles. Read Selectra's AGL review to discover everything you need to know about them.

AGL Rewards & flybuys FAQ

How do I join flybuys?

In order to start saving with flybuys, and collecting points with AGL, you need to sign up via the flybuys website. You can also sign up, and receive a temporary paper membership card, at Coles or any other participating store. If you opt to sign up for flybuys in-store, you will need to then complete the membership process online.

What is ineligible for flybuys points with AGL?

You can only collect flybuys points with AGL for the amount you pay on your AGL bill Any credits, concessions, or grants applied to your bill are not eligible for flybuys points. These include:

How do I use AGL Rewards?

Using AGL Rewards is easy, simply log into your AGL My Account, and explore all available rewards and purchase offers under “Rewards” in the “Keep Exploring” tab.

How do I get an AGL Rewards card?

There is no physical card you receive from AGL Rewards. You can find all available Rewards deals through your AGL My Account. If you wish to claim a dining offer, you can access your account online, or print out a digital membership card to claim your dining offer. If using a printed membership card, you might need to show your ID.

How do I contact AGL about AGL Rewards?

You can contact AGL about any questions or concerns you might have regarding your AGL Rewards membership by email or over the phone.

Contact AGL Rewards team
Email AGL Rewards Team Call AGL Rewards Team
aglrewards@agl.com.au 1300 397 079
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