Origin Moving House & Origin Connect

New and existing Origin customers can set up a new Origin connection when moving house, and disconnect their current address, online. Are you looking for information about Origin Energy connections and disconnections? Read below to find out how to organise an urgent Origin connection, disconnect your Origin Energy electricity or gas service online, and what connection or disconnection fees you might have to pay with our Origin moving house guide.

Origin Moving House & New Origin Connections

You can arrange your move with Origin up to one business day in advance if you organise your move online before 1pm the previous business day.

For new and existing Origin customers, continue below to find out how to set up electricity and gas in your new home with Origin Energy.

Origin NBN When setting up your Origin connection in your new home, you can choose to organise your broadband connection at the same time by signing up for Origin NBN to get $10 off your broadband bill every month.

New Customers: Origin Energy Connections

Moving house is the perfect time to shop around for a better energy deal, and maybe you’re considering switching to Origin Energy.

The process for switching energy providers when moving house is really no different than signing up for your current address. Simply put in the address of your new home, and when you go through the Origin Energy sign up process you’ll be asked whether:

1. You are a new or existing customer, and
2. Whether you want to switch providers at your existing address or get connected at a new address

Once you give Origin Energy your details, you’ll need to tell Origin Energy about the property you’re moving to. This includes:

• Your connection date
• Whether there is free and clear access to your meter
• Whether there are any planned electrical works
• Whether anyone who will be living on the property is on life support

Considering Origin Solar? You can request a callback from an Origin Solar expert during sign up to discuss whether solar panels are right for your new home

Current Customers: Origin Energy Connections

If you’re an existing Origin Energy customer who’s moving house and want to keep your current Origin Energy service, you can organise your move using your Origin Energy Account online.

You can arrange your move with Origin Energy as far in advance as you would like, and it’s generally a smart idea to plan your energy connection in your new home quite far in advance to avoid any last minute problems. However, same-day connections might be possible.

To organise an out-of-hours or same-day Origin Energy connection call 13MOVE (13 66  83).

Otherwise, Origin Energy electricity connections can be arranged for the next business day if you let Origin Energy know the day before, 1PM Monday to Friday. Origin Energy gas connections can take up to three business days.

Origin LPG Call Origin LPG at 13 35 74 to move your Origin LPG connection to your new address.

What is Origin Connect?

Origin Connect is for homeowners, builders, and other contractors who need to apply for a new Origin Energy connection or change in supply.

Origin Connect can be used to request:

• A new Origin connection (for new builds where there was not a previous energy supply)
• A change of energy supply (add solar or change your tariff type)
• To remove an energy supply

Customers and clients can register for Origin Connect online, or use the Origin Connect forms to apply for a change.

Origin Moving House & Urgent Connections

While it’s best to plan your move well in advance, this might not always be possible.

If you need an urgent Origin connection at your new address, you have a few options:

• New and existing customers can get a next-business-day electricity connection when they organise their move online before 1pm the previous day, Monday to Friday.
• Call 13MOVE (13 66 83) for a same-day Origin connection. Additional fees may apply.