Check & pay your bills
View every Origin bill in one place and pay online whenever it suits you.
My account & login
My account & login
Origin login & My Account
An Origin Energy login account lets you do far more than check a bill. From your My Origin dashboard you can pay bills, track usage, submit meter readings, monitor solar credits and even organise your next move. This guide covers the benefits, how to register and log in, the business portals, the app and how to fix common login issues.
Pay bills online
Track usage
Mobile app
Business login
Why sign up
Why register for an Origin login account?
You are not required to create an Origin login, but the benefits are hard to pass up. With one free My Origin account you can:
Set up payment plans
Arrange direct debit, EasiPay and the payment frequency that fits your budget.
Change your energy plan
Switch your Origin gas or electricity plan online.
Monitor your energy usage
Track your electricity and gas consumption and keep it under control.
Arrange your move
Move with Origin, submit a change of address or disconnect without calling.
Monitor solar credits
Follow your solar exports and feed-in credits at a glance.
Manage your details
Keep your contact, billing and account information up to date.
Having all your Origin bills in one place makes them easier to pay, lets you monitor your consumption against the Australian average, and saves paper by going paperless. When your contract ends you keep access for 90 more days to download anything you need.
Getting started
How to register for My Origin
Registering takes just a few minutes — all you need is the email address linked to your account. New customers or those switching can view Origin energy plans first.
01
Open the registration portal
Go to the Origin registration portal, or click the orange “Log in” button at the top right of originenergy.com.au and choose “Never used My Account? Register Now”.
02
Enter your email
Type the email address linked to your Origin account and press continue. Origin sends a code to confirm your email and account details.
03
Set your password
Enter the code, create a new password and you are good to go — online or in the Origin app.
Not an Origin customer yet? Check out Origin energy plans and rates and sign up for Origin today.
Sign in
Log in to My Origin account
Signing in takes seconds. Use the email address and password you set up during registration.
01
Go to originenergy.com.au
Head to the Origin Energy homepage.
02
Click “Log in”
Find the orange “Log in” button in the top-right corner and open the online customer portal.
03
Enter your details
Type the email and password you created, click Log in and you land on your dashboard — usage, payments, meter readings and more.
Your dashboard holds all the key information about your account — usage, payments and meter readings — in one place.
For business
Origin login for business accounts
Origin has two business portals depending on your account type.
My Business Account (Origin Zero)
The online portal for commercial, industrial and large-business customers. Only someone authorised to act for the company can register — contact Origin or email [email protected]. Origin emails a one-time password; log in, then set your own.
Origin LPG login
A separate portal for business LPG accounts. For help managing your account or an Origin LPG move, call 13 35 74.
Submit meter readings
Set up monthly or quarterly payments
Sign up for paperless bills
See your next bill date and amount
Make one-off payments
View billing and transaction history
Monitor your energy usage
Update your account details
Get in touch with Origin directly
On the go
Origin Energy mobile app
The Origin app brings most of My Account to your phone. It is available for residential and small-business accounts — register for My Origin online first, then log in with the same details.
See bills & make payments
View and pay your bills on the go, with saved payment methods.
Earn Origin Rewards
Get exclusive offers and earn points with the Origin rewards program.
Submit meter readings
Send your own meter reads straight from your phone.
Go paperless
Register for paperless bills and statements.
Monitor usage on the go
Track your electricity and gas use anywhere, any time.
Get notifications
Set alerts for new bills, due dates and usage, and contact support.
Download the Origin app
Available for iPhone and Android. You must be registered for My Origin before logging in to the app.
Login help
Common Origin login problems
A few quick fixes for the issues people hit most when signing in. Still stuck? Contact Origin.
Forgotten password
Click “Forgot or create my password” under the Login button and enter your account email. You will receive a reset link that is valid for 72 hours — reset within that window or you will need to start again.
Account details not showing
Most browsers work, but if your account will not display, try a supported, up-to-date browser such as Chrome or Firefox.
Cannot log in to the app
Check you are connected to the internet, update your phone and the app, and watch for scheduled maintenance (Origin notifies customers in advance).
Common questions
A Selectra expert answers your most common Origin login questions
A My Origin account lets you check and pay bills online, set up direct debit and payment plans, change your Origin plan, monitor your energy usage, arrange moves or disconnections, monitor solar credits and exports, and manage your account details. It is not required, but it adds a lot of convenience, flexibility and control.
Visit the Origin Energy website and click My Account or the orange Log in button, then choose Register Now. Enter the email linked to your Origin account, check your inbox for a confirmation code, and follow the prompts to set a password. You can then log in online or in the app.
Go to the Origin homepage, click the Log in button in the top-right corner, enter your registered email and password, and click Log in to reach your dashboard and all account features.
Yes. My Business Account (Origin Zero) serves commercial, industrial and large businesses — register through customer service or by emailing [email protected]. Business LPG accounts use the separate Origin LPG login; call 13 35 74 for help.
Yes, the Origin app is available for iOS and Android (residential and small-business accounts). You must first register for My Origin online. The app lets you view and pay bills, track usage and solar credits, submit meter readings, go paperless, set notifications and contact support.
Click “Forgot or create my password” on the login page and enter your account email to receive a reset link. Use it within 72 hours and create a new password; after that the link expires and you must start again.
Yes. When your contract ends you keep access to your Origin login for an additional 90 days, so you have time to retrieve account information or download bills for your records.
My Origin Account is the portal for residential individuals and small businesses; My Origin Business Account (Origin Zero) is for commercial, industrial and large-business customers. You can use both portals if you manage multiple accounts.
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Managing your account is easy, saving on it is smarter
A My Origin account makes life simpler, but the real win is a cheaper plan. Compare Origin against other retailers that supply your address to find the plan that fits how you actually use electricity and gas.