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Compare Energy Providers: AGL vs Origin Energy

Person comparing AGL and Origin Energy logos

As two of the three biggest energy providers in Australia (alongside EnergyAustralia), it might seem like there isn’t any difference between AGL and Origin Energy. Despite the recent shift to smaller energy providers, these Big Three are still among the most popular choices in energy companies. But, are they actually that different? To help you compare AGL and Origin Energy, and look at everything from where they are available, to their prices, their customer service, and more, continue reading below.


AGL vs Origin Energy: Where do they retail?

The first step when it comes to comparing energy providers in Australia is to find out if they retail electricity and gas services to your area. Bigger energy providers are usually available in most parts of the National Electricity Market however, AGL does not retail in the ACT, nor does it supply natural gas to Queensland. Origin Energy, however, is available in the ACT and in Queensland while both AGL and Origin Energy retail natural gas to Western Australia.

Where do AGL and Origin Energy retail?
  AGL Origin Energy
  Electricity Gas Electricity Gas
New South Wales        
ACT        
Victoria        
Queensland        
South Australia        
Western Australia        
Tasmania        
Northern Territory        

AGL vs Origin deals and plans

Choosing the right energy plan depends on what you’re looking for. Whether you want a simple plan you can set and forget, the biggest discount available, or a higher solar feed-in tariff, continue reading below to see which energy deals and plans are available through AGL and Origin Energy.

Origin Energy gas and electricity plans

Origin Energy​​​​​​​ has many plans available for their customers including two solar energy plans to get the most out of your solar PV system with a higher feed-in tariff, as well as energy plans with both variable rates and fixed rates.

Origin Energy plans
Origin Energy plan name Origin Energy plan description
Go (+ Everyday Rewards) The biggest discount off the reference price with fixed-rates for 12 months with optional Origin Everyday Rewards
Go Variable Variable rates on a 12-month benefit period with a discount off the reference price
Solar Boost No additional discounts, but a higher-than-average solar feed-in tariff
Solar Boost Plus Get the highest solar FiT on the market by purchasing a solar PV system though Origin Energy
Basic The default market offer with no discounts, benefit period, or exit fees

AGL gas and electricity plans

AGL has three standard plans, with different benefits. Choose the biggest discount with e-billing, low and variable rates with flexible billing methods, or choose AGL Solar Savers for a higher solar feed-in tariff.

AGL energy plans
AGL Energy plan name AGL Energy plan description
Flexible Saver Low, variable rates with an ongoing benefit period with flexible billing methods
Go Variable Variable rates on a 12-month benefit period with a discount off the reference price
Super Saver Fixed rates for 12 months with the biggest discount available. E-billing required
Solar Saver No discount off the reference price but a higher solar feed-in tariff

Origin Energy vs AGL: Cheapest electricity deals

Saving money and choosing the cheapest electricity plans are high on almost everyone’s reason to switch energy providers. Below, you can compare AGL and Origin Energy’s cheapest plans, to help you compare the two energy providers, based on the reference price for each capital city.

Compare AGL and Origin Energy electricity rates
State AGL
Super Saver
Origin Energy
Origin Go
New South Wales 18% discount
$1,142 / year
16% discount
$1,143 / year
ACT N/A $1,740 / year
Victoria 13% discount
$1,105 / year
12% discount
$1,120 / year
Queensland 18% discount
$1,193 / year
14% discount
$$1,252 / year
South Australia 6% discount
$1,610 / year
14% discount
$1,476 / year

Source: AGL and Origin Energy websites. Valid July 2021. Discounts and annual cost based on the reference price for each capital city. Comparison does not include all offers available.

Compare AGL and Origin Energy gas prices

Whether you’re looking to bundle electricity and gas, or just need a new gas provider, both AGL and Origin Energy offer natural gas services. Below you can find the cheapest gas plans from AGL and Origin Energy, for the average medium usage for each capital city.

Compare AGL and Origin Energy gas rates
State & average usage AGL
Super Saver
Origin Energy
Origin Go
New South Wales
18,542Mj / year
$739 / year $770 / year
ACT
38,544Mj / year
N / A $1,490 / year
Victoria
58,035Mj / year
$1,260 / year $1,510 / year
Qld
7,154Mj / year
$550 / year $640 / year
South Australia
10,987Mj / year
$710 / year $730 / year

Source: Origin Energy and AGL websites. Valid July 2021. Discounts and annual cost based on the Basic Plan Information Document for each capital city. Comparison does not include all offers available.

AGL vs Origin Energy: Solar feed-in tariffs

If you have a solar PV system, or are interested in investing in solar energy, knowing your energy company’s solar feed-in tariff is as important as knowing their rates and discounts. Below, you can find a comparison of AGL and Origin Energy solar feed-in tariffs, for their solar energy plans, and their basic FiT for their standard plans.

Compare solar feed-in tariffs: AGL vs Origin Energy (c/kWh)
  NSW ACT Vic Qld SA
AGL Solar Savers FiT 17c N / A N / A N / A 16c
AGL Basic FiT 7c N / A 6.7c 6c 8c
Origin Solar Boost Plus 22c 20c 20c 18c 21c
Origin Solar Boost 14c 11c 10c 13c 13c
Origin Energy Basic FiT 5c 7c 6.7c 5c 6c

Valid July 2021. Valid July 2021. Must purchase solar panels through Origin Energy to get Solar Boost Plus rates.

Should I sign up for AGL or Origin Energy?

The best energy provider is the one that fits your household’s needs, whether that's the cheapest provider, the one with the best customer service, or the provider that can get you the most back from your solar PV system. No matter what you’re looking for, both AGL and Origin Energy offer something for every household.

Origin Energy vs AGL
  Origin Energy AGL
GreenPeace Green Electricity Guide Rating 2018 3 out of 5 stars 3.5 out of 5 stars and “Most Improved”
Average wait time for customer calls* 145 seconds 34 seconds
Calls answered within 30 seconds* 53% 80%
Customer complaints: Total number and percentage of customers* 26,598 complaints
1% of total customers
41,703 complaints
3% of total customers
GreenPower percentages 25%, 50% or 100% 10%, 20% or 100%
Solar energy Solar panels: Yes
Solar FiT: Yes
Solar panels: Yes
Solar FiT: Yes

*Source: AER Retail Market Report 2019-2020

AGL plan name AGL plan description AGL Essentials Get a total discount with fixed rates for 12 months AGL Essentials Saver Variable rates on a simple home energy plan AGL Solar A smaller discount off the reference price with a higher solar feed-in-tariff AGL Electric Vehicle Plan Exclusive for EV owners. Get discounted energy rates and additional credits (up to $480 over two years) to help save while charging your car

Origin Energy electricity and gas plans

Origin Energy offers five electricity and gas plans to Australians. These Origin Energy electricity and gas plans come with flexible billing and payment options, as well as numerous incentives with their plans.

Origin Energy electricity and gas plans
Origin Energy plan name Origin Energy plan description
Origin Go Get a discount off the reference price and earn Everyday Rewards
Origin Flexi Flexible billing and payment methods with discounted electricity and gas
Origin Home Support + Origin Basic Gas No discount off the reference price. Get 12 months of 24/7 home support with the Allianz Global Network plus two home callouts of up to $300 each
Origin Solar Boost No additional discounts but get a higher solar feed-in-tariff
Origin Solar Boost Plus Exclusive for customers who purchase solar PV systems with Origin Energy. Get the highest solar feed-in-tariff on the market

AGL rates vs Origin Energy rates

Find everything you need to know about AGL electricity and gas rates, and Origin Energy rates

While there are many factors involved when it comes to choosing the best energy plan, it can’t be denied that cost is among the most important. If you’re looking for the cheapest energy provider in Australia, you can find a comparison of AGL and Origin Energy’s cheapest electricity plans below.

Compare cheapest electricity plans with Origin Energy and AGL
  Origin Energy
Origin Go
AGL Essentials
New South Wales 17% discount
$1,199 / year
17% discount
$1,214 / year
ACT $967 / year N / A
Victoria 14% discount
$1,221 / year
11% discount
$1,264 / year
Queensland 16% discount
$1,252 / year
12% discount
$1,327 / year
South Australia 13% discount
$1,576 / year
14% discount
$1,576 / year

Origin Energy vs AGL solar plans and offers

If you’re interested in solar energy, both Origin and AGL can help you get set up with new solar panels installed onto your property. Once you have solar panels, however, you’re probably interested in what solar feed-in-tariff is available to you. Both AGL and Origin Energy offer solar-specific energy plans to customers, which offer a higher feed-in-tariff but lower discount off the electricity reference price, in addition to their standard feed-in-tariff which is applicable to all their energy plans.

Caption
  NSW VIC QLD SA
Basic FiT 9.5c / kWh 10.2c / kWh 8c / kWh 12.4c / kWh
Solar Savers FiT 17c / kWh N / A 15c / kWh 16c / kWh
Origin Energy solar feed-in-tariffs
  NSW ACT VIC QLD SA
Basic FiT 7c / kWh 7c / kWh 10.2c / kWh 6c / kWh 8c / kWh
Solar Boost FiT 12c / kWh 11c / kWh 14c / kWh 9c / kWh 13c / kWh
Solar Boost Plus FiT* 22c / kWh 20c / kWh 20c / kWh 18c / kWh 21c / kWh

*Solar Boost Plus is only available to customers who purchase their solar PV system through Origin Energy

AGL vs Origin Energy review

Outside of cost, rates, and solar, it can be helpful to look at other factors when comparing energy providers. Here you can find a summarized comparison of Origin Energy and AGL. For a full review of each provider, see our Origin Energy Review and AGL Review.

Origin Energy vs AGL
  AGL Origin Energy
Green Electricity Guide Rating 3.5 out of 5 stars and “Most Improved” 3.5 out of 5 stars
Average wait time for customer calls (2019-20) 34 seconds 145 seconds
Calls answered within 30 seconds (2019-20) 80% 53%
Customer complaints (2019-20) total number and percentage of customers 41,703 complaints
3% of total customers
26,598 complaints
1% of total customers
Average customer review (various sources on the web) 1.5 out of 5 stars 1.4 out of 5 stars
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