Compare Energy Providers: AGL vs Origin Energy
As the two biggest energy providers in Australia (and collectively with EnergyAustralia known as The Big Three), it may seem like there isn’t much difference between AGL and Origin Energy but, is this true? From where you can find their electricity and gas plans, to what they offer and electricity and gas rates, as well as solar energy offers and customer reviews, compare AGL and Origin Energy and see if one of these energy providers is best for you or discover your new energy provider by comparing electricity and gas retailers in Australia.
AGL vs Origin Energy: Where do they retail?
Not every energy retailer sells electricity and gas to the same states and territories in Australia. If you’re comparing AGL and Origin Energy, your first step is to see where they retail and if their energy plans are available to you.
|New South Wales|
AGL vs Origin Energy plans and offers
Best electricity provider in Australia Compare all energy providers and find the best electricity provider in Australia
Choosing which energy plan you want is one of the most important factors when choosing an energy provider. Different energy providers offer different plans, which have different incentives to get you to sign up. Whether you’re interested in low rates, extra bill credits, or a high feed-in-tariff you can compare AGL and Origin Energy plans by reading more about what the energy providers offer below.
AGL electricity and gas plans
AGL offers four energy plans to customers in Australia. All AGL plans currently come with a $50 credit at sign-up per fuel type, as well as flexible billing and payment methods, and 12 month benefit period.
|AGL plan name||AGL plan description|
|AGL Essentials||Get a total discount with fixed rates for 12 months|
|AGL Essentials Saver||Variable rates on a simple home energy plan|
|AGL Solar||A smaller discount off the reference price with a higher solar feed-in-tariff|
|AGL Electric Vehicle Plan||Exclusive for EV owners. Get discounted energy rates and additional credits (up to $480 over two years) to help save while charging your car|
Origin Energy electricity and gas plans
Origin Energy offers five electricity and gas plans to Australians. These Origin Energy electricity and gas plans come with flexible billing and payment options, as well as numerous incentives with their plans.
|Origin Energy plan name||Origin Energy plan description|
|Origin Go||Get a discount off the reference price and earn Everyday Rewards|
|Origin Flexi||Flexible billing and payment methods with discounted electricity and gas|
|Origin Home Support + Origin Basic Gas||No discount off the reference price. Get 12 months of 24/7 home support with the Allianz Global Network plus two home callouts of up to $300 each|
|Origin Solar Boost||No additional discounts but get a higher solar feed-in-tariff|
|Origin Solar Boost Plus||Exclusive for customers who purchase solar PV systems with Origin Energy. Get the highest solar feed-in-tariff on the market|
AGL rates vs Origin Energy rates
While there are many factors involved when it comes to choosing the best energy plan, it can’t be denied that cost is among the most important. If you’re looking for the cheapest energy provider in Australia, you can find a comparison of AGL and Origin Energy’s cheapest electricity plans below.
|New South Wales||17% discount
$1,199 / year
$1,214 / year
|ACT||$967 / year||N / A|
$1,221 / year
$1,264 / year
$1,252 / year
$1,327 / year
|South Australia||13% discount
$1,576 / year
$1,576 / year
Origin Energy vs AGL solar plans and offers
If you’re interested in solar energy, both Origin and AGL can help you get set up with new solar panels installed onto your property. Once you have solar panels, however, you’re probably interested in what solar feed-in-tariff is available to you. Both AGL and Origin Energy offer solar-specific energy plans to customers, which offer a higher feed-in-tariff but lower discount off the electricity reference price, in addition to their standard feed-in-tariff which is applicable to all their energy plans.
|Basic FiT||9.5c / kWh||10.2c / kWh||8c / kWh||12.4c / kWh|
|Solar Savers FiT||17c / kWh||N / A||15c / kWh||16c / kWh|
|Basic FiT||7c / kWh||7c / kWh||10.2c / kWh||6c / kWh||8c / kWh|
|Solar Boost FiT||12c / kWh||11c / kWh||14c / kWh||9c / kWh||13c / kWh|
|Solar Boost Plus FiT*||22c / kWh||20c / kWh||20c / kWh||18c / kWh||21c / kWh|
*Solar Boost Plus is only available to customers who purchase their solar PV system through Origin Energy
AGL vs Origin Energy review
Outside of cost, rates, and solar, it can be helpful to look at other factors when comparing energy providers. Here you can find a summarized comparison of Origin Energy and AGL. For a full review of each provider, see our Origin Energy Review and AGL Review.
|Green Electricity Guide Rating||3.5 out of 5 stars and “Most Improved”||3.5 out of 5 stars|
|Average wait time for customer calls (2019-20)||34 seconds||145 seconds|
|Calls answered within 30 seconds (2019-20)||80%||53%|
|Customer complaints (2019-20) total number and percentage of customers||41,703 complaints
3% of total customers
1% of total customers
|Average customer review (various sources on the web)||1.5 out of 5 stars||1.4 out of 5 stars|