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Compare Energy Providers: AGL vs Origin Energy

As the two biggest energy providers in Australia (and collectively with EnergyAustralia known as The Big Three), it may seem like there isn’t much difference between AGL and Origin Energy but, is this true? From where you can find their electricity and gas plans, to what they offer and electricity and gas rates, as well as solar energy offers and customer reviews, compare AGL and Origin Energy and see if one of these energy providers is best for you or discover your new energy provider by comparing electricity and gas retailers in Australia.

AGL vs Origin Energy: Where do they retail?

Not every energy retailer sells electricity and gas to the same states and territories in Australia. If you’re comparing AGL and Origin Energy, your first step is to see where they retail and if their energy plans are available to you.

Where do Simply Energy and Origin Energy retail?
  AGL Origin Energy
  Electricity Gas Electricity Gas
New South Wales        
South Australia        
Western Australia        
Northern Territory        

AGL vs Origin Energy plans and offers

Best electricity provider in Australia Compare all energy providers and find the best electricity provider in Australia

Choosing which energy plan you want is one of the most important factors when choosing an energy provider. Different energy providers offer different plans, which have different incentives to get you to sign up. Whether you’re interested in low rates, extra bill credits, or a high feed-in-tariff you can compare AGL and Origin Energy plans by reading more about what the energy providers offer below.

AGL electricity and gas plans

AGL offers four energy plans to customers in Australia. All AGL plans currently come with a $50 credit at sign-up per fuel type, as well as flexible billing and payment methods, and 12 month benefit period.

AGL electricity and gas plans
AGL plan name AGL plan description
AGL Essentials Get a total discount with fixed rates for 12 months
AGL Essentials Saver Variable rates on a simple home energy plan
AGL Solar A smaller discount off the reference price with a higher solar feed-in-tariff
AGL Electric Vehicle Plan Exclusive for EV owners. Get discounted energy rates and additional credits (up to $480 over two years) to help save while charging your car

Origin Energy electricity and gas plans

Origin Energy offers five electricity and gas plans to Australians. These Origin Energy electricity and gas plans come with flexible billing and payment options, as well as numerous incentives with their plans.

Origin Energy electricity and gas plans
Origin Energy plan name Origin Energy plan description
Origin Go Get a discount off the reference price and earn Everyday Rewards
Origin Flexi Flexible billing and payment methods with discounted electricity and gas
Origin Home Support + Origin Basic Gas No discount off the reference price. Get 12 months of 24/7 home support with the Allianz Global Network plus two home callouts of up to $300 each
Origin Solar Boost No additional discounts but get a higher solar feed-in-tariff
Origin Solar Boost Plus Exclusive for customers who purchase solar PV systems with Origin Energy. Get the highest solar feed-in-tariff on the market

AGL rates vs Origin Energy rates

Find everything you need to know about AGL electricity and gas rates, and Origin Energy rates

While there are many factors involved when it comes to choosing the best energy plan, it can’t be denied that cost is among the most important. If you’re looking for the cheapest energy provider in Australia, you can find a comparison of AGL and Origin Energy’s cheapest electricity plans below.

Compare cheapest electricity plans with Origin Energy and AGL
  Origin Energy
Origin Go
AGL Essentials
New South Wales 17% discount
$1,199 / year
17% discount
$1,214 / year
ACT $967 / year N / A
Victoria 14% discount
$1,221 / year
11% discount
$1,264 / year
Queensland 16% discount
$1,252 / year
12% discount
$1,327 / year
South Australia 13% discount
$1,576 / year
14% discount
$1,576 / year

Origin Energy vs AGL solar plans and offers

If you’re interested in solar energy, both Origin and AGL can help you get set up with new solar panels installed onto your property. Once you have solar panels, however, you’re probably interested in what solar feed-in-tariff is available to you. Both AGL and Origin Energy offer solar-specific energy plans to customers, which offer a higher feed-in-tariff but lower discount off the electricity reference price, in addition to their standard feed-in-tariff which is applicable to all their energy plans.

Basic FiT 9.5c / kWh 10.2c / kWh 8c / kWh 12.4c / kWh
Solar Savers FiT 17c / kWh N / A 15c / kWh 16c / kWh
Origin Energy solar feed-in-tariffs
Basic FiT 7c / kWh 7c / kWh 10.2c / kWh 6c / kWh 8c / kWh
Solar Boost FiT 12c / kWh 11c / kWh 14c / kWh 9c / kWh 13c / kWh
Solar Boost Plus FiT* 22c / kWh 20c / kWh 20c / kWh 18c / kWh 21c / kWh

*Solar Boost Plus is only available to customers who purchase their solar PV system through Origin Energy

AGL vs Origin Energy review

Outside of cost, rates, and solar, it can be helpful to look at other factors when comparing energy providers. Here you can find a summarized comparison of Origin Energy and AGL. For a full review of each provider, see our Origin Energy Review and AGL Review.

Origin Energy vs AGL
  AGL Origin Energy
Green Electricity Guide Rating 3.5 out of 5 stars and “Most Improved” 3.5 out of 5 stars
Average wait time for customer calls (2019-20) 34 seconds 145 seconds
Calls answered within 30 seconds (2019-20) 80% 53%
Customer complaints (2019-20) total number and percentage of customers 41,703 complaints
3% of total customers
26,598 complaints
1% of total customers
Average customer review (various sources on the web) 1.5 out of 5 stars 1.4 out of 5 stars
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