Compare Energy Providers: EnergyAustralia vs Origin Energy
In terms of market share, EnergyAustralia and Origin Energy (alongside AGL) are the biggest energy providers in Australia, collectively taking up over 65% of the energy retail market. Despite the shift from these big-name energy providers to smaller retailers over the past few years, EnergyAustralia and Origin Energy are still two of the best-known within the National Electricity Market. It’s easy to think there isn’t any difference between the two, but is this true? Find out whether you should choose Origin Energy or EnergyAustralia, by comparing rates, plans, and customer service, by reading more below.
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EnergyAustralia vs Origin Energy: Where do they retail?
In Australia, energy providers retail in different parts of the country and not every electricity and gas plan is available in every state. For the most part, EnergyAustralia and Origin Energy are available in the same areas, but those in Queensland can’t get EnergyAustralia gas plans while only Origin Energy is available in Western Australia for natural gas.
|New South Wales|
Origin Energy vs EnergyAustralia plans and offers
If you’re comparing EnergyAustralia and Origin Energy, the most important part is what is available and how much it costs. Below you can find summaries on the available energy plans for EnergyAustralia and Origin Energy and compare the cost of the cheapest plans available.
Origin Energy gas and electricity plans
Origin Energy has many different electricity and gas plans, including options for people who want to get the most out of their solar panels. Whether you want to set and forget your energy plan, bundle the cheapest electricity and gas offers, or get a massive solar tariff, these are the options available to you.
|Origin Energy plan name||Origin Energy plan description|
|Go (+ Everyday Rewards)||The biggest discount off the reference price with fixed rates for 12 months with optional Origin Everyday Rewards|
|Go Variable||Variable rates on a 12-month benefit period with a discount off the reference price|
|Solar Boost||No additional discounts, but a higher-than-average solar feed-in tariff|
|Solar Boost Plus||Get the highest solar FiT on the market by purchasing a solar PV system through Origin Energy|
|Basic||The default market offer with no discounts, benefit period, or exit fees|
EnergyAustralia electricity and gas plans
EnergyAustralia only has three market offers available for electricity and gas. Whether you want a simple plan with low rates or a bigger discount, here are the electricity and gas plans you can sign up for through EnergyAustralia.
|EnergyAustralia plan name||EnergyAustralia plan description|
|Basic Home||The default market offer with no discounts, benefit period, or exit fees|
|No Frills||Get simple, low rates for 12 months|
|Total Plan||The biggest discount off the reference price, with a guaranteed discount on your total energy bill|
EnergyAustralia vs Origin Energy: Cheapest electricity plans
Depending on where you live, Origin Energy rates and EnergyAustralia rates differ. What might be a cheaper plan in one state, doesn’t mean it will be cheaper in another. However, when it comes to the cheapest electricity plans from EnergyAustralia and Origin Energy, they are:
- Origin Energy Go: Fixed rates for 12 months, plus the option to earn bonus Everyday Rewards points
- EnergyAustralia Total Plan: A guaranteed discount on your total energy bill and fixed rates for 12 months
Both Origin Energy Go and EnergyAustralia Total Plan come with a 12-month benefit period with fixed rates and no exit fees.
|New South Wales||18% discount
$1,143 / year
$1,170 / year
|ACT||$1,740 / year||$1,910 / year|
$1,120 / year
$1,105 / year
$1,252 / year
$1,251 / year
|South Australia||14% discount
$1,476 / year
$1,613 / year
Source: Origin Energy and EnergyAustralia websites. Valid July 2021. Discounts and annual cost based on the reference price for each capital city. Comparison does not include all offers available.
Compare Origin Energy and EnergyAustralia gas rates
Whether you’re looking to bundle your electricity and gas together, or need to sign up for a new natural gas plan, both EnergyAustralia and Origin Energy offer natural gas plans. Below you can compare the cheapest natural gas plans from EnergyAustralia and Origin Energy, to help you decide which one is a better choice for your household.
|State & average usage||Origin Energy
|New South Wales
18,542Mj / year
|$770 / year||$730 / year|
38,544Mj / year
|$1,490 / year||$1,360 / year|
58,035Mj / year
|$1,510 / year||$1,260 / year|
7,154Mj / year
|$640 / year||N / A|
10,987Mj / year
|$730 / year||$750 / year|
Source: Origin Energy and EnergyAustralia websites. Valid July 2021. Discounts and annual cost based on the Basic Plan Information Document for each capital city. Comparison does not include all offers available.
Origin Energy vs EnergyAustralia: Solar feed-in tariffs
If you have a solar PV system, you’ll probably notice the biggest difference between Origin Energy and EnergyAustralia are the solar energy offers available.
While EnergyAustralia currently does not offer a solar energy plan, nor solar PV systems or solar panel installation, Origin Energy is a Clean Energy Council approved end-to-end solar energy retailer and installer with solar energy electricity plans available.
Origin Energy has two solar energy electricity plans, Solar Boost and Solar Boost Plus:
- Solar Boost: Get a higher than average solar feed-in tariff for your solar energy generation
- Solar Boost Plus: Get access to one of the highest solar feed-in tariffs on the market when you purchase your solar PV system through Origin Energy
Below, you can compare the solar feed-in tariffs for EnergyAustralia and Origin Energy. It’s important to remember that solar-specific electricity plans often come with a lower discount off the reference price and depending on your energy usage habits and the size of your rooftop solar system you might be better off choosing the standard solar FiT.
|Solar Boost Plus||22c||20c||20c||18c||21c|
|Origin Energy Basic FiT||5c||7c||6.7c||5c||6c|
|EnergyAustralia Basic FiT||9.5c||9.5c||10.2c||8.5c||10.5c|
Valid July 2021. Must purchase solar panels through Origin Energy to get Solar Boost Plus.
Should I sign up for Origin Energy or EnergyAustralia?
Choosing the best energy provider doesn’t necessarily mean simply choosing the cheapest, there are other things to consider when comparing and switching. Here you can find an overview comparison of EnergyAustralia and Origin Energy, or find a complete review of EnergyAustralia and a review of Origin Energy for even more information about each energy provider.
|GreenPeace Green Electricity Guide Rating 2018||3 out of 5 stars||3.5 out of 5 stars|
|Average wait time for customer calls*||101 seconds||145 seconds|
|Calls answered within 30 seconds*||66%||53%|
|Customer complaints: Total number and percentage of customers*||17,806 complaints
2% of total customers
1% of total customers
|GreenPower percentages||10%, 20% or 100%||25%, 50% or 100%|
|Solar energy||Solar panels: No
Solar FiT: Yes
|Solar panels: Yes
Solar FiT: Yes
|Electricity pricing||Cheaper in: Vic & Qld||Cheaper in: NSW, ACT, SA|
|Gas pricing:||Cheaper in: NSW, ACT, Vic||Cheaper in: SA|
*Source: AER Retail Market Report 2019-2020