Optus
Optus 4G network
Jeenee was an MVNO on the Optus 4G network, with full access to Optus reception. Optus is the second-largest network in Australia, with strong coverage across the cities and major regional centres.
Provider overview
Provider overview
Jeenee Mobile: the not-for-profit telco
Jeenee Mobile was a not-for-profit mobile provider on the Optus 4G network, run as the social enterprise of Community Connections Australia. Profits from its no lock-in, SIM-only plans funded free and discounted phone services for people living with disability, plus tailored plans for seniors and kids, through its Make A Difference program. Amaysim acquired Jeenee in December 2019: the Make A Difference program closed and existing customers were moved to Vaya. Jeenee Mobile no longer signs up new customers, so this page is a guide to what Jeenee offered and how to find a similar, value-driven plan today.
Optus
4G network (MVNO)
2013
launched as a not-for-profit
No
lock-in contracts
Closed
to new customers
Everything Jeenee
Explore Jeenee Mobile
Jump straight to what you need: the Optus network, the plans and the Make A Difference mission, contact details for former customers, reviews and what to do now that Jeenee no longer sells plans.
Coverage
Jeenee Mobile network & coverage
Jeenee Mobile was a virtual operator (an MVNO) rather than a network owner. It ran on the Optus 4G network with full reception, so Jeenee customers were not throttled to a slower reseller speed. If you want Optus-style coverage today, there are several similar providers to choose from.
MVNO
Virtual operator
As a not-for-profit MVNO, Jeenee leased capacity on Optus rather than owning towers. This kept its everyday plans affordable while still delivering genuine Optus-network reception.
No
Lock-in contracts
Jeenee built its range on no lock-in, SIM-only plans, so customers could change or leave at any time without an exit fee. That flexibility was a core part of its budget, customer-first promise.
Want Optus-network coverage today? Jeenee no longer sells plans, but plenty of providers still run on the Optus network at low prices. Compare your options in our mobile providers guide, then check coverage for your exact address before you switch.
The plans
Jeenee Mobile plans & the Make A Difference mission
Jeenee kept its plans simple: no lock-in, SIM-only and built around a social purpose. Its everyday plans funded free and discounted phone services for people living with disability, with extra plans tailored to seniors and kids.
No lock-in SIM-only plans
Month-to-month SIM-only plans on the Optus 4G network, with unlimited standard national calls and texts and a range of data allowances. No contract meant you could change or leave at any time without an exit fee.
Make A Difference (Accessibility) plans
Free and heavily discounted mobile services for people living with disability, offered exclusively to customers on the NDIS or the Disability Support Pension and tailored to individual accessibility needs.
Seniors plans
Simple, lower-cost plans aimed at older Australians who wanted reliable calls and texts with modest data, without the complexity of a big-network contract.
Kids plans
Small, budget-friendly inclusions designed as a safe, affordable first mobile for children and families, keeping costs and data tightly capped.
Good to know. Jeenee Mobile plans are no longer for sale and the Make A Difference, Accessibility, Seniors and Kids plans have all been retired since the Amaysim takeover. If value and low-cost Optus-network plans were what drew you to Jeenee, you can still find similar deals from around $15 to $20 per month by comparing the current market.
The mission
Why Jeenee Mobile was different
Jeenee was not just another budget telco. It was a profit-for-purpose business whose surplus funded community support, which is why so many customers chose it on principle rather than price alone.
Profit-for-purpose model
Jeenee Mobile was the trading arm of the not-for-profit Community Connections Australia. Surplus from everyday plans was reinvested to fund free and donated phone services for people with disability.
Make A Difference program
Every standard plan helped fund the Make A Difference program, which provided customised, low-cost or free mobile solutions to Australians living with a disability.
Accessible and community-minded
Jeenee built its reputation on being caring and accessible rather than the cheapest or flashiest telco, which made it popular with seniors, carers and people who valued the social purpose behind their bill.
Get in touch
How to contact Jeenee Mobile
Jeenee Mobile customer service is no longer running. Existing customers were migrated to Vaya, so that is where you go for help with your plan, billing or support today.
| Who | Contact | Notes |
|---|---|---|
| Former Jeenee customers (now Vaya) | 1300 008 292 | Live chat, web form or phone via Vaya |
| Community Connections Australia | Charity arm | The not-for-profit behind Jeenee, still operating |
Former Jeenee customers
If you were with Jeenee Mobile, your service moved to Vaya, a sister brand of Amaysim. Reach Vaya by live chat or web form, or call 1300 008 292. As a mostly online telco, live chat or the web form is usually the quickest way to get help.
The charity behind Jeenee
Jeenee Mobile was the telco arm of Community Connections Australia, a not-for-profit supporting people with disability. The charity continues its work independently of the mobile brand, which is no longer trading.
NFP
for purpose
Optus
network
2019
acquired
Jeenee Mobile reviews: was it worth it?
Jeenee Mobile was best known and best loved for its social mission. Reviewers valued the not-for-profit model and the way everyday plans funded support for people with disability, alongside affordable, no lock-in plans on the Optus network. As a small telco it relied on a mostly online support model, so customers who wanted phone-first service sometimes found it harder going. Overall, Jeenee was rated highly for purpose and value, and people chose it because their bill did some good.
"It felt good knowing my phone plan was helping fund services for people with disability, and the price was fair too.", a former Jeenee customer.
What to do now
Can you still sign up to Jeenee Mobile?
No. Jeenee Mobile no longer accepts new customers. If you liked what Jeenee stood for, here is how to find a plan with the same value and flexibility.
Find a Jeenee-style plan
Look for a no lock-in, SIM-only plan on the Optus network with unlimited standard national calls and texts and the data you need. Several Optus-based providers offer budget plans from around $15 to $20 per month. Compare current mobile plans to find your best match.
Already a Jeenee customer?
Your service was migrated to Vaya, so you do not need to do anything to stay connected. If you want a better deal, you are not locked in, so it is a good moment to compare providers and switch to a plan that suits how you use your phone.
Common questions
A Selectra expert answers your most common Jeenee Mobile questions
No. Jeenee Mobile no longer signs up new customers. It was acquired by Amaysim in December 2019, the Make A Difference donation program closed, and existing Jeenee customers were migrated to Vaya. You can no longer buy a new Jeenee Mobile plan, so this page is a guide to what Jeenee offered and how to find a similar value plan today.
Jeenee Mobile was a not-for-profit, social-enterprise telco. It was the trading arm of Community Connections Australia, and profits from its everyday plans funded free and discounted phone services for people living with disability through its Make A Difference program. In short, choosing Jeenee meant your phone bill helped fund a community cause.
Jeenee Mobile was an MVNO on the Optus 4G network, with full access to Optus reception rather than a restricted reseller speed. If you want Optus-network coverage today, you can compare other Optus-based providers in our mobile providers guide.
The Make A Difference program provided free, customised or heavily discounted mobile services to people living with disability. The Accessibility plans were offered exclusively to customers on the NDIS or the Disability Support Pension. Jeenee also ran low-cost Seniors and Kids plans. All of these closed after the Amaysim takeover.
Existing Jeenee Mobile customers were moved to Vaya, a sister brand of Amaysim. For help with your plan, billing or support, contact Vaya by live chat or web form, or call 1300 008 292. As a mostly online telco, live chat or the web form is usually the fastest channel.
Yes. Jeenee was known for affordable, no lock-in SIM-only plans on the Optus network, and reviewers praised the social mission behind it. The everyday plans were competitive rather than rock-bottom, with the appeal being that your spend supported a not-for-profit cause. Today you can find similar low-cost Optus-network plans by comparing the current market.
Look for a no lock-in, SIM-only plan on the Optus network with unlimited standard national calls and texts and the data you need. Several Optus-based resellers offer budget plans from around $15 to $20 per month. Compare current mobile plans to find the best value for how you use your phone.
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Independent comparison
Looking for a value plan like Jeenee Mobile?
Jeenee Mobile no longer sells plans, but its no lock-in, low-cost Optus-network approach lives on with plenty of other providers. Compare SIM-only plans across all three networks to find the best value for how you actually use your phone.