Sign Up for Southern Phone Internet & Mobile Today
Southern Phone offers great prices on NBN, Mobile and home wireless broadband plans - save more when you bundle all three
Southern Phone (also known as Southern Phone Company), offers award-winning telecommunication services to regional customers across Australia. Discover all of Southern Phone’s internet and mobile offers, including NBN bundles and satellite broadband, by reading more below and discover if Southern Phone is your new broadband provider, today.
Overview of Southern Phone and Coverage Map
Southern Phone is an Australian regional telecommunications company that has been offering regional broadband and mobile services to customers since 2002. First established by local councils in New South Wales in order to provide regional and remote Australians with telecommunications solutions, it has since provided more than $14.8 million in dividends to local councils who are shareholders of the company.
Southern Phone offers regional support to communities through a number of grants and schemes, including donating $25,000 per year to each if its local council shareholders for community groups in each region and a STEM scholarship program first started in 2017.
In 2019, Southern Phone was bought by AGL Energy and is now a wholly-owned subsidiary of the company.
Southern Phone uses the Optus 4G network, and parts of Telstra’s 3G and 4G network, to deliver broadband and mobile services to its regional customers. By utilizing both the Optus and Telstra networks, Southern Phone is able to deliver mobile network coverage to over 98.8% of the Australian population.
Southern Phone Internet Services
Southern Phone offers a variety of home broadband services to help everyone in Australia connect to fast, reliable, broadband. Whether you have an NBN connection or need satellite or wireless broadband services, Southern Phone has it.
Southern Phone NBN
Southern Phone NBN plans are available to Australians where NBN has been rolled out. If you already have an NBN connection to your home, you can choose from one of three Southern Phone NBN plan speeds, all of which come with unlimited data so you don’t need to worry about your internet usage.
Southern Phone NBN Basic Plan
First 6 Months at
$55
/ month
Then $65 / month
Plan Benefits
- Best for 1 - 2 people
- Emails + Browsing
- SD Video & Music Streaming
- Unlimited Data
- 25 Mbsp Download Speed
Switch & Save with Selectra
Southern Phone NBN Standard Plan
$75
/ month
Plan Benefits
- Best for 3 - 4 people
- Emails + Browsing
- HD 1080p Video Streaming
- Working from Home
- Online Gaming
- Unlimited Data
- 50 Mbsp Download Speed
Switch & Save with Selectra
Southern Phone NBN Fast Plan
First 6 Months at
$65
/ month
Then $85 / month
Plan Benefits
- Best for 5+ people
- Emails + Browsing
- 4K Video & Music Streaming
- Downloading Large Files
- Unlimited Data
- 100 Mbsp Download Speed
Switch & Save with Selectra
Southern Phone SuperFast NBN Plan
First 6 Months at
$85
/ month
Then $95 / month
Plan Benefits
- Best for 5+ people
- Emails + Browsing
- Concurrent 4K & 8K Video & Music Streaming
- Fast Downloading for Game Updates & Files
- Unlimited Data
- 250 Mbsp Download Speed
Switch & Save with Selectra
Southern Phone UltraFast NBN Plan
First 6 Months at
$95
/ month
Then $105 / month
Plan Benefits
- Best for 5+ people
- Emails + Browsing
- Concurrent 4K & 8K Video & Music Streaming
- Fastest Downloading for Game Updates & Files
- Unlimited Data
- 650 Mbsp Download Speed
Switch & Save with Selectra
Southern Phone Satellite Broadband
Southern Phone, with NBN Sky Muster, provides regional and remote Australians with access to fast, reliable satellite broadband. Choose how much data allowance you want per month, which is then split between peak (7am to 1am) and off-peak usage (1am to 7am) and enjoy unmetered data usage for certain website uses such as email, web browsing, or smartphone updates.
| Satellite X Small | Satellite Small | Satellite Medium | Satellite Large |
|---|---|---|---|
| $55 / month 50GB of data (25GB peak / 25GB off-peak) | $70 / month 100GB of data (50GB peak / 50GB off-peak) | $130 / month 200GB of data (100GB peak / 100GB off-peak) | $190 / month 300GB of data (150GB peak / 150GB off-peak) |
Southern Phone Wireless Broadband
If you don’t have an NBN connection, Southern Phone wireless broadband allows for easy home broadband setup without the need for installation or a technician. Simply plug in your Southern Phone wireless broadband modem and get instant access to the Optus 4G network. Southern Phone wireless broadband comes with a 24-month contract term, has two plans available, so you can choose the right amount of data for your household.
| Home Wireless 50 | Home Wireless 70 |
|---|---|
| $50 / month 200GB of data $79 upfront modem | $70 / month 500GB of data $79 upfront modem |
Southern Phone Mobile Plans and Offers
Southern Phone offers simple mobile phone plans to customers in Australia. With only four SIM-only mobile phone plans available, they make it easy to choose the best option for you. Customers can also choose to add one of Southern Phone’s newest mobile phone models for an additional monthly charge or help older family members stay connected with Southern Phone’s Seniors mobile plan.
Southern Phone Mobile Plans
Southern Phone has four SIM-only mobile phone plans available. With Southern Phone, customers can either choose to bring their own unlocked mobile or purchase one of Southern Phone’s available mobiles either outright or with monthly instalments over 24 months.
| Small | Medium | Large | X Large |
|---|---|---|---|
| $12.99 / month 2.5GB of data Unlimited standard national call and text | $25 / month 10GB of data Unlimited standard national call and text $50 call credit to international numbers | $35 / month 30GB of data Unlimited standard national call and text $300 call credit to international numbers | $45 / month 60GB of data Unlimited standard national call and text $500 call credit to international numbers |
Southern Phone has many of the latest mobile phones available on the market including phones with 5G capability, which can be used with any of their SIM-only mobile phone plans. You can choose to either purchase the phone outright or pay it off in monthly instalments for 24 months.
Southern Phone Seniors Mobile Plan
If you’re looking to stay connected to friends and family without the need for fancy mobiles and complicated plans, Southern Phone Seniors phone and the mobile plan is a great choice. The Swissvoice C50s is a simple-to-use mobile phone perfectly adapted for seniors with a large-screen, hearing aid compatibility, and SOS button.
The Swissvoice C50s starts at $27.50 per month over 24 months, or pay $599 outright, and comes with:
- Simple, large-print menu with easy access to all the main functions (calls, messages and pictures)
- Extra-loud ringtones and hearing aid compatibility
- SOS button and included emergency bracelet to be worn around the neck or wrist
- Easy-to-use charging station with high-definition loudspeakers for easy voice and video calls
- Addition Premium Service for $7 more per month
If you decide the Swissvoice C50s is the right choice for you, you can choose between two monthly mobile phone plans to ensure you have all the data and calls you need to keep connected to your loved ones.
| Small | Medium |
|---|---|
| $12.99 / month 2.5GB of data Unlimited standard national call and text | $25 / month 10GB of data Unlimited standard national call and text $50 call credit to international numbers |
Southern Phone Mobile Broadband
Mobile broadband is a great choice if you have a tablet or hotspot mobile device you want to connect to the internet regularly either in your home or on the go. Southern Phone mobile broadband plans start at $15 per month, and come on a 12-month contract.
| X Small | Small | Medium | Large |
|---|---|---|---|
| $15 / month 7GB of data | $25 / month 15GB of data | $40 / month 50GB of data | $65 / month 100GB of data |
Southern Phone triple bundle Save even more with the Southern Phone triple bundle and get your home broadband, home phone, and mobile plan all in one place for $110 per month. With the Southern Phone triple bundle, you get: Unlimited broadband data at NBN50 speed, 10GB mobile data per month, and unlimited calls to local, national, and mobile numbers on your home phone.
How to Sign Up for Southern Phone Mobile or Broadband
Sign up for Southern Phone’s broadband or mobile plans online now. Signing up online is easy, but will require agreeing to a credit check, which includes giving your employment status and a valid driver's license. For NBN orders you will also need to supply a mobile phone number where you can be reached in case an appointment is required to connect you to NBN.
How to Move with Your Southern Phone Plan
Moving house with Southern Phone is easy for both new and existing customers. New customers simply need to indicate on their online order that they need a connection at their new address. Existing Southern Phone customers looking to move home with their broadband or home phone service will need to fill out a relocation request form. There is a minimum relocation fee of $59, which may be more depending on what connection is already available at your new home.
How to Cancel Your Southern Phone Account
To cancel a service with Southern Phone, including your mobile or broadband plans, you will need to contact Southern Phone customer service. Southern Phone customer service can be contacted by calling 13 14 64 from 8am to 8pm, Monday to Sunday.
Cancelling a contract?If you cancel a contract before your service is finished, you will need to pay off any remaining amount due or an early termination feel. This can include broadband contracts, a mobile phone payment plan, or any bundled services
Southern Phone Contact Information
Southern Phone customer service is available every day of the week, Monday through Sunday, from 8am to 8pm. You can contact Southern Phone customer service by:
- Calling 13 14 64
- Online chat
- Online message form
In addition, Southern Phone is available on social media, including Facebook, LinkedIn, and Youtube.
Southern Phone Billing and Payment Methods
Southern Phone offers a number of payment methods to pay your Southern Phone bill. Direct Debit is the recommended payment method, which can be set up either online via the Online Portal or by calling 13 14 64 and providing your bank account or credit card information. Direct Debit is available to pay by the due date, or by paying a fixed amount every week or fortnight.
| Payment Method | How to Pay |
|---|---|
| BPAY | Contact your financial institution and pay using your account or reference number, and Southern Phone’s BPAY Biller Code |
| Centrepay | Contact Centrelink to setup payment using your Southern Phone account number |
| Cheque | Include payment slip and cheque payable to Southern Phone Company and send to: Southern Phone Company, 6 Page Street, Moruya NSW 2537 |
| Direct Debit | Set up a direct debit online or by phone |
| Postbillpay | Pay online, by phone, or in-person at any Australia Post. A $1.50 fee is applicable when paying through Postbillpay |
| Online | Pay online immediately, using your account number and date of birth to access Southern Phone's payment portal |
Southern Phone Reviews
Customer reviews of Southern Phone are generally mixed, with Product Review customers giving Southern Phone a 1.6 out of 5 stars. Customers who are pleased with their Southern Phone services like that there are few dropouts which are quickly fixed after contacting customer service. However, customers who are displeased with their service cite that they are sometimes overcharged, and it’s incredibly difficult to get in touch with the right department or team to solve any issues.
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Southern Phone Contact | Call the Southern Phone Number at 13 14 64