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Energy Providers NSW: The Energy Market in New South Wales


New South Wales, one of the states within the National Electricity Market, offers residents the ability to choose from a number of energy providers. Understanding the energy market in NSW, and knowing what you can do to make the smartest energy choices for your household, can help you save money and reduce your energy consumption.

Default market offer (DMO) in NSW

While shopping around and comparing energy plans, you’ve probably noticed the “reference price” mentioned. The reference price, or Default Market Offer (DMO) is a price set by the government to protect and inform consumers. The DMO has two main functions:

  1. To protect consumers from exponential energy prices if they choose not to engage with the energy market and instead remain on the Standing Offer. While the Standing Offer doesn’t necessarily offer the cheapest energy rates on the market it does prevent energy providers from charging you more if you don’t qualify for, or choose not to subscribe to, a discounted Market Offer.
  2. To inform consumers about energy plan prices and how much less (or in some instances more) expensive an energy retailers market offer is, compared to the standard offer. This is often shown as “X% off the Reference Price” in the details about an energy providers electricity plan.
Default Market Offer in NSW*
Distribution Network Annual estimated usage DMO on a Flat-Rate tariff
Ausgrid 3,900kWh / year $1,462 / year
Endeavour 4,900kWh / year $1,711 / year
Essential 4,600kWh / year $1,960 / year

*Source: AER - Default Market Offer - Price determination 2020-21 Final Determination

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Average energy usage in NSW

Residents of New South Wales pay among the highest energy prices within the NEM, only behind South Australia for most expensive average electricity bills. The average NSW household pays around $1,600 annually on electricity alone, while those households with pools can end up paying even more.

Thankfully, with a few energy-saving measures, you can lower your energy bills and turn your home into an energy-efficient powerhouse. A few simple energy-saving measures can include:

  • Unplugging appliances when they’re not in use, to prevent them from zapping extra energy from your house
  • Switching to energy-efficient appliances with a high star-energy rating
  • Installing insulated curtains over your windows
  • Replace old single-pane windows with double or triple glazed windows
  • Invest in solar energy with New South Wales' solar rebates and concessions

NSW energy rebates and concessions

To help with the increasing costs of energy, the NSW government also has a number of rebates and concessions for residents in the state. If you’re having trouble paying your energy bills, or facing financial difficulties, it’s best to first get in touch with your energy provider to find out what all your options are, which can also include payment plans or postponing a payment.

  • Family Energy Rebate NSW: Up to $180 per year
  • Gas Rebate NSW: Up to $110 per year
  • Low Income Household Rebate NSW: Up to $285 per year
  • Seniors Energy Rebate NSW: Up to $200/year
  • Pension Supplement NSW
  • Energy Accounts Payment Assistance Scheme (EAPA) NSW
  • Life Support Rebate NSW

Payment dispute with your energy provider?If you're having a problem with your energy provider, whether its a payment dispute, complaint, or other issue, your energy ombudsman in NSW can help to resolve the problem in a free and fair way.

Energy providers NSW

Residents of New South Wales can switch their energy provider whenever they want, and have some of the highest number of energy providers in the country. Below, we outline some of the energy providers available, as well as the fuel type they offer to NSW residents so you can compare energy plans and find the best for you.

Compare electricity providers New South Wales
Energy provider Plan name % off the reference price Estimated annual cost
Mojo Power All Day Breakfast 31% discount $967 / year
ReAmped Energy ReAmped Advance 29% discount $994 / year
Alinta Energy Home Deal 25% discount $1,044 / year
Energy Locals Online Member 24% discount $1,054 / year
Kogan Energy Market Offer 23% discount $1,075 / year
OVO Energy The One Plan 23% discount $1,079 / year
Nectr Online 22% discount $1,081 / year
Tango Energy Home Select 22% discount $1,084 / year
Elysian Energy Power Maximiser 22% discount $1,089 / year
Simply Energy Simply Blue Perks 20% discount $1,114 / year
Powerclub Powerbank Home Flat 20% discount $1,115 / year
Sumo Sumo Assure 18% discount $1,138 / year
Powershop 100% Carbon Neutral 18% discount $1,140 / year
AGL Super Saver 18% discount $1,15542 / year
Origin Energy Origin Go 18% discount $1,142 / year
GloBird Energy UltraSave 16% discount
+ 1% direct debit discount
$1,162 / year
CovaU Freedom Plus 6% discount $1,164 / year
EnergyAustralia Total Plan 16% discount $1,170 / year
Dodo Market Offer 13% discount $1,206 / year
1st Energy 1st Saver 10% pay-on-time discount $1,224 / year
Enova Energy Community Plus 11% discount
+ 3% pay-on-time discount
$1,237 / year
Red Energy Living Energy Saver 11% discount $1,240 / year
Momentum Energy Self Serve 9% discount $ 1,267 / year
Diamond Energy Everyday Renewable Saver 8% above the reference price
+ 10% pay-on-time discount with direct debit
$1,355 / year
Amber Electric Amber Plan Wholesale rates - discounts vary $1,462 / year

Source: Energy providers basic plan. Rates valid within Ausgrid Distribution Network on a single-rate tariff. Comparison does not include all available offers. Estimated annual cost includes conditional discount and are based on average usage of 3,900kWh/year. Discounts and rates vary depending on location. Valid July 2021.

With full retail contestability within the state, customers can easily switch energy providers in NSW if they want. Switching is simple, all you need to do is get in contact with your new provider and sign up for the plan you want and they’ll let your old provider know about the switch. Once you have your final meter reading from your previous retailer, you’ll get your final bill and officially be switched to your new plan.

Cheapest energy providers NSW

Not all energy providers offer the cheapest electricity in New South Wales. Below we outline some of the cheapest electricity providers and plans in New South Wales with the biggest discounts in the state. 

Cheapest electricity in New South Wales
Friends Clean
OVO Energy
The One Plan
Powerbank Home Flat
Discount off the reference price 20% discount 27% discount 24% discount 24% discount
Daily supply charge 99.99c / day 91.55c / day 67.65c / day 80.44c / day
Usage rates 20.57c / kWh 18.96c / kWh 22.22c / kWh 20.05c / kWh
Estimated annual cost $1,115.92 / year $1,074 / year $1,114 / year $1,114 / year

*Source: Provider websites. Costs based on 3900kWh average annual usage within the Ausgrid network. Prices valid August 2020.

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Largest energy providers NSW

EnergyAustralia, AGL, and Origin Energy are the three biggest energy providers in Australia. In New South Wales, these three energy providers (known as the Big Three) have a combined total market share of over 80%. Here we outline these three energy providers' best electricity plans so you can compare their energy prices in New South Wales.

The Big Three energy providers in NSW
  Origin Energy
Max Saver
Total Plan
Discount off the reference price 17% discount 17% discount 17% discount
Daily supply charge 71.47c / day 75.67c / day 70.3c / day
Usage rates 24.43c / kWh 24.024c / kWh 24.53c / kWh
Estimated annual cost $1,214 / year $1,214 / year $1,213 / year

*Source: Provider websites. Costs based on 3900kWh average annual usage within the Ausgrid network. Prices valid August 2020.

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Energy distributors in NSW

Residents of NSW have three electricity and three gas distributors who supply energy to the state. Knowing which distributor services your area is important, as they are the ones you contact if your electricity goes out or you smell gas. In addition, they maintain the electricity grid and gas lines, and they will usually post on their website about any known outages or scheduled maintenance.

Electricity distributors in NSW and the ACT
  Service District Emergency Number General Number
Endeavour Energy Southern & western metropolitan Sydney 131 003 131 718
Essential Energy Country & regional NSW & some ACT 132 080 132 391
Ausgrid Inner, northern & eastern metropolitan Sydney and surrounds 131 388 131 535
Gas distributors in NSW and the ACT
  Service District Emergency Number General Number
Central Ranges Pipeline Tamworth 1800 676 300
132 771
131 909
(02) 6761 5522
Jemena Gas Networks (NSW) Sydney, Newcastle, Central Coast, Wollongong and parts of country NSW 131 909 1300 137 078
Wagga Wagga Gas Distribution Network (Australia Gas Networks) Wagga Wagga Gas leak:1800 GAS LEAK
Fault1800 898 220
1300 001 001
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