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EnergyAustralia Solar Review - Plans, Rates & Panels

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EnergyAustralia Solar Review - Plans, Rates & Panels

Are you looking for information about EnergyAustralia Solar? As one of the largest energy providers in Australia, EnergyAustralia has everything you need to get the most out of your solar energy. Whether you already have solar panels installed on your home and want to find a great EnergyAustralia solar plan, or you’re interested in taking the first step to invest in EnergyAustralia solar energy, EnergyAustralia has a solution for everyone. Find out more about EnergyAustralia solar, by continuing to read below.

EnergyAustralia Solar Plans

EnergyAustralia offers a range of electricity plans and solutions designed for solar energy customers. Currently, Energy Australia only offers two solar energy plans:

  • Solar Max
  • Solar Home Bundle

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 Solar Max Plan: The Solar Max plan is EnergyAustralia's solar electricity plan that offers the highest solar feed-in tariff. With variable energy rates, and no lock-in contract, this plan makes solar energy simple and affordable. Customers can also receive 100% carbon neutral energy for free when they sign up for the plan. The Solar Max plan is available for customers in New South Wales, Australian Capital Territory, Victoria, Queensland and South Australia.

 Solar Home Bundle: The Solar Home Bundle plan

The Solar Home Bundle plan from EnergyAustralia is a great choice for customers who would like to invest in solar energy for their home. In order to be eligible for the Solar Home Bundle plan, you need to meet the following requirements:

  • You need to be a residential electricity customer in New South Wales - in select areas
  • You need a remote smart meter
  • You need to be a residential customers who lives in and owns the property
  • Your average daily usage must be 16kWh or more

If you meet the eligibility requirements for the Solar Home Bundle plan with EnergyAustralia, you will have a reliable energy source that is environemntally friendly and a fixed competitive usage rate. This means you will pay a fixed usage rate on your solar electricity for the lifetime duration of the plan and have peace of mind knowing your Energy Australia rates won't fluctuate. In addition, with the Solar Home plan, you can have access to EnergyAustralia’s MyEnergyPortal, you will be able to easily track your energy usage and manage your account.

EnergyAustralia Solar Rates

Choosing the best Easy Plan for you is based on your usage habits and you can change your plan once per month at no additional cost, to find the best option for you. If you happen to go over your plan, you can also get an additional 37kWh for $10 as a top up, and roll over any unused energy to the following month.

EnergyAustralia Solar Max Plan

Plan Details

New South Wales

Australian Capital Territory

Victoria

South Australia

Discount Off the Reference Price

Same as reference price

-9% off

Same as reference price

Same as reference price

Daily Supply Charge

95.70c / day

104.04c / day

115.25c / day

104.50c / day

Usage Rates

37.76c / kWh

31.47c / kWh

28.71c / kWh

47.28c / kWh

Solar FiT

7.6c / kWh

7.6c / kWh

5.4c / kWh

8.5c / kWh

Estimated Annual Cost

$1,820 / year
3,9000kWh / year

$2,300 / year
6,100kWh / year

$1,480 / year
4,000kWh / year

$2,270 / year
4,000kWh / year

*Rates based on the capital city of each state (postcodes 2000, 2600, 3000, 5000 respectively). Estimated annual cost does not include solar export feed-in-tariff and based on estimated usage for the reference price for the area. Rates vary depending on location and energy distributor. Valid March 2024.

EnergyAustralia Solar Feed-In Tariff

Customers with solar panels also need to keep in mind the solar feed-in tariff available to them through their energy provider.

Here you can find the EnergyAustralia solar feed-in-tariffs by state.

EnergyAustralia Solar Feed-in Tariff

State

Feed-in-tariff

Victoria

5.4c / kWh

New South Wales

7.6c / kWh

Australian Capital Territory

7.6c / kWh

South Australia

8.5c / kWh

Queensland

6.6c / kWh

EnergyAustralia Solar Panels & Products

Solar energy offers a significant advantage by potentially reducing electricity expenses and cutting down carbon emissions. The inclusion of a battery system allows for the storage of excess power for later use or sale back to the grid. Furthermore, solar power has the potential to increase property value, making it a valuable and low-maintenance long-term investment.

Moving house and interested in solar with EnergyAustralia? Contact EnergyAustralia by calling 133 466

EnergyAustralia Energy offers many different solar PV system packages, with panels, inverters, and batteries to make sure you get the most out of your EnergyAustralia solar. Whether you’re new to solar energy and want a no-fuss system, or want a top-of-the-line package with all the works, EnergyAustralia has something for everyone. Below, you can find prices and details for every Solar Panel product that EnergyAustralia offers.

EnergyAustralia Solar Systems

EnergyAustralia Energy has three ready-to-go solar packages, which include everything you need to start generating solar energy. Their three solar packages; Advantages, Premium, and Premium Plus. If you don't have solar panels, or have just moved to a house without solar panels, all plans come with solar panels and an inverter so you don’t need to worry about getting all the pieces together on your own.

EnergyAustralia Solar Systems

Solar System

System Details

5 kW

  • 4–5kW solar system is well suited to a household of 2–3
  • Medium energy usage (around 6–10kWh per day)

6.6 kW

  • 6.6kW solar system is recommended for a household of 4–5 people
  • Relatively high energy usage (around 10–16kWh per day)
  • Must have enough space on your roof to fit 16 to 20 solar panels

9.9 kW

  • 9.9kW solar system is recommended for a household of 4–6+ people
  • High energy usage (Over 20kWh per day)
  • Must have enough space on your roof to fit 23 to 25 panels

With EnergyAustralia solar packages, you can either choose to pay upfront (once your solar PV system is installed) or take advantage of EnergyAustralia’s payment plans.

Get a solar quote If you're interested in solar energy with EnergyAustralia, you can contact EnergyAustralia by calling 133 466 between 8am and 7pm Monday to Friday.

EnergyAustralia Solar Panels

EnergyAustralia offers three different solar panel brands to customers in Australia; Sunpower - Maxeon 3, SunPower Performance 3, and SunTech STP415S-C54/Nshm. Below you can find all the different plans and what makes each of them different from one another.

 

EnergyAustralia Solar Panels

Solar Panel Information

Sunpower - Maxeon 3: 390 - 400W Panel

SunPower Performance 3: 370W Panel

SunTech STP415S-C54/Nshm: 370W Panel

Manufacturer's Warranty

40 years on materials and workmanship

25 years on materials and workmanship

25 years on materials and workmanship

Linear Warranty

40 years

25 years

25 years

Module Efficiency

22.6%

20.1% on average

22.0% on average

EnergyAustralia Solar Intervers

Inverters are what allow you to take the energy you generate and use it in your home, and are an equally important part of your solar PV system.

There are three available inverters through EnergyAustralia Energy, available in EnergyAustralia solar packages.

EnergyAustralia Solar Inverters

Inverter Information

Goodwe Inverter

Fronius Inverter

SolarEdge Inverter

Sungrow Inverter

Manufacturer's Warranty

10 years on parts, 5 years on labour

10 years on parts, 5 years on labour

12 years on parts, 5 years on labour

10 years on parts, 1 year on labour

Weight

3.0-6.0kW: 13.0 kg
5.0-10.0kW: 22.5 kg
5.0-20.0kW: 15.0 kg

3.0-8.2kW: 21.5 kg
3.0-20.0kW: 16.0 kg
 

3.0-5.0kW: 10.0 kg - 17.6 kg
3.0-10.0kW: 16.4 kg
12.5-27.6kW: 30.7 kg to 45.0 kg

3.0-5.0kW: 10.0 kg
5.0-10.0kW: 19.0 kg

Max Efficiency

3.0-6.0kW: 97.8%
5.0-10.0kW: 97.7%
5.0-20.0kW: 98.2%

3.0-8.2kW: 98.0%
3.0-20.0kW: 98.0%

3.0-5.0kW: 99.2%
3.0-10.0kW: 98.0%
12.5-27.6kW: 98.3%

3.0-5.0kW: 97.8%
5.0-10.0kW: 98.2%

Max Current Output

3.0-6.0kW: 13.6 Amps to 22.8 Amps
5.0-10.0kW: 25.0 Amps to 45.5 Amps
5.0-20.0kW: 8.0 Amps to 31.9 Amps

3.0-8.2kW: 13.0 Amps to 20.0 Amps
3.0-20.0kW: 4.3 Amps to 6.5 Amps

3.0-5.0kW: 14.0 Amps to 45.5 Amps
3.0-10.0kW: 5.0 Amps to 16.0 Amps
12.5-27.6kW: 20.0 Amps to 40.0 Amps

3.0-5.0kW: 13.7 Amps to 21.7 Amps
5.0-10.0kW: 22.7 Amps to 43.5 Amps

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EnergyAustralia Solar Package

EnergyAustralia has one solar package available to purchase, the Solar Home Bundle.

With EnergyAustralia solar panel package, you can opt to pay upfront, or choose to pay in equal instalments over an agreed upon length of time (plus interest).

EnergyAustralia Solar Panel Packages

Solar Home Bundle

  • Installation of entire solar & battery system
  • Alpha-ESS SMILE5 with Smile 10.1kWh battery
  • 390W-440W Solar Panes
  • $1,856 / yr or $264/month

If you’re interested in purchasing a full solar PV system bundle with EnergyAustralia, you’ll also have access to EnergyAustralia’s Virtual Power Plant (VPP). If you choose to sign up for EnergyAustralia’s VPP for five years, you’ll get $1,000 off the upfront cost of your bundle.

Government bodies frequently provide rebates to assist with the installation of solar panels. For additional details, individuals are encouraged to visit their respective state government website to ascertain the availability of any current government rebates.

EnergyAustralia Solar Batteries

Throughout the years, EnergyAustralia has partnered with a number of brands for their residential battery storage. They only install batteries that are listed on the CEC’s Approved battery list and use CEC Accredited Battery Installers.

If you’re already benefiting from solar energy, but want to up your solar game, you might consider installing an EnergyAustralia solar battery storage system.

EnergyAustralia has three battery storage systems available to purchase. Check out all the different solar batteries below and all of their different features:

EnergyAustralia Solar Battery Systems

Tesla Powerwall

Alpha ESS G3

Alpha ESS B3

Sungrow SBR Series

  • 13.5 kWh usable capacity
  • Fully integrated Tesla inverter
  • Lithium-ion battery
  • Backup power available
  • Wall or floor mounted
  • Indoor or outdoor installation
  • 10 year Manufacturer's warranty
  • 10.1 kWh usable capacity - expandable to 60.5 kWh
  • Three-phase hybrid inverter
  • Lithium-ion phosphate battery
  • Backup power available
  • Wall mounted
  • Indoor or outdoor installation
  • 5 year inverter warranty & 10 year battery performance warranty
  • 5.04 kWh usable capacity
  • Three-phase hybrid inverter
  • Lithium-ion phosphate battery
  • Backup power available
  • Wall mounted
  • Indoor or outdoor installation
  • 5 year inverter warranty & 10 year battery performance warranty
  • 9.6 kWh usable capacity
  • Lithium-ion phosphate battery
  • 30 A continuous charging and discharging current
  • Wall mounted
  • Indoor or outdoor installation
  • 10 year inverter warranty & 10 year battery performance warranty

Victorian Government Solar Battery Rebate Victorian customers can get up to $4,174 off their EnergyAustralia solar battery package through the Victorian Government Solar Battery rebate.

Also, if you purchase battery storage through EnergyAustralia, you’ll have the opportunity to join their Virtual Power Plant.

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EnergyAustralia Virtual Power Plant

A Virtual Power Plant (VPP) is a network of home solar batteries, connected together to reduce pressure on the electricity grid during times of high demand.

In the VPP program, EnergyAustralia may discharge electricity from your energy storage device back to the grid, and you will receive your solar feed-in tariff (if your current plan provides for a FiT), and a bill credit. When you contribute your renewable energy into the network, you are helping Australia fight for a more sustainable future.

To be eligible to join EnergyAustralia’s VPP, you must:

  • Live in NSW, ACT VIC, QLD, or SA
  • Have either a Tesla battery, LG Chem battery, Alpha-ESS Battery or a Redback Smart Hybrid battery
  • Have a reliable internet connection
  • Have a market exposed and remotely read smart meter
  • Not be part of a Virtual Power Plant already
  • Have no members in your household who are dependent on life support
  • Be an EnergyAustralia customer or ready to sign up for EnergyAustralia

If you are a customer in Hunter Valley, Sydney or Newcastle (Ausgrid distribution zone) - you are eligible for the Solar Optimiser plan, which offers EnergyAustralia’s highest feed-in tariff. The EnergyAustralia VPP is a 12-month program. EnergyAustralia will need to first confirm that your energy storage system is compatible with their PowerResponse Virtual Power Plant program before you are able to officially join.

The Solar Optimiser plan is a limited time energy plan for customers in the Hunter Valley, Sydney and Newcastle. The plan is only available to those with an existing eligible solar battery that can connect to the EnergyAustralia Virtual Power Plant.

There are many benefits to joining the Solar Optimiser Plan, and coupled with EnergyAustralia’s VPP you’ll:

  • Receive high peak FiT at 40c per kWh
  • Have fixed rates until June 30th, 2024
  • Ability to view your bill credits with your EnergyAustralia login Account.
  • Have peace of mind knowing you’re helping your community and the environment
  • Have your solar battery managed by EnergyAustralia up to 30 times per year

For any problems or questions related to the EnergyAustralia VPP, please reach out to the team via email at [email protected].

Get Solar with EnergyAustralia

The team of solar energy solutions consultants at EnergyAustralia has successfully installed numerous solar PV and battery storage systems throughout Australia. Their experience is rooted in a dedication to top-quality products, installation procedures, and adhering to the best practices in the solar industry. EnergyAustralia is committed to simplifying the shift to cleaner energy for customers by providing home energy solutions like solar and battery systems.

Many rooftops are viable for solar installations, and the overall step-by-step process tends to be similar. However, the installation technique might vary based on different roof angles and materials. The following outlines the steps involved in solar system installation. If there are any inquiries or uncertainties about the process, individuals are encouraged to reach out to an energy solutions consultant for guidance and assistance.

  • Reliable solar products and installation warranties ensure your peace of mind.
  • Receive a personalized solar and/or battery solution that fits your needs.
  • Get products from a New Energy Tech Consumer Code Approved Seller
  • Deal with a trusted energy provider that has helped over 1.6 million Australian customers

EnergyAustralia is currently installing solar and battery products in New South Wales and Victoria. If you would like to receive a quote for solar and/or a battery/inverter you can request a solar quote online. One of their solar energy solutions consultants will get back to you within two business days. Below are the steps to getting your solar products after your initial call with the EnergyAustralia solar team.

  1. Arrange a Visit: Contact EnergyAustralia to arrange for an engineer or installer to visit your home and evaluate your roof space.
  2. Permits & Documentation: Both you and the installer will verify that all necessary paperwork for builder permits, incentives, and grants is complete and processed.
  3. Scheduling your Installation: After the paperwork approval, the installer will place the order for your solar system and schedule the installation.
  4. Installation: Installation duration may range from one to three days, involving roof preparation, electrical wiring, and post-installation steps such as electrical safety certifications and grid connection. Then the EnergyAustralia team will guide you through the subsequent phases.

EnergyAustralia Solar for Business

EnergyAustralia offers commercial solar solutions for businesses with an Australian Business Number (ABN). Regardless of your industry, harnessing solar power can potentially yield substantial cost reductions for your business. It presents a cost-effective means to lower electricity expenses while concurrently enhancing your business's eco-friendly profile.

Solar power can provide enduring financial benefits for your enterprise. EnergyAustralia is here to provide insights into Solar Photovoltaic (PV) systems tailored to your business requirements. Additionally, they can offer a range of battery storage solutions to help your business effectively manage it's energy consumption.

Solar installations can be supported by upfront rebates linked to Small-scale Technology Certificates (STCs) or revenue generated from Large-scale Generation Certificates (LGCs). In certain instances, your business might qualify for tax incentives, further contributing to the cost-effectiveness of solar implementation. By integrating solar power into your business operations, you actively convey your dedication to environmental responsibility. This not only resonates with your customers and clients but also emphasizes your corporate commitment to sustainability.

To get in touch with the EnergyAustralia business solar team, you can call them at 133 878 from 8am to 6:30pm, Monday through Friday. Their business solar team is there to assist with any inquiries about your existing business solar energy plan or the option for investing in solar generated power for your enterprise.

EnergyAustralia Solar Reviews

EnergyAustralia as an energy provider has pretty mixed reviews, but what about customer's EnergyAustralia solar reviews?

SolarQuotes gives EnergyAustralia solar 4.1 out of 5 stars, based on 95 reviews. This includes:

  • 3.9 out of 5 for value
  • 4.0 out of 5 for system quality
  • 4.1 out of 5 for customer service
  • 3.7 out of 5 for installation

Customers state that it was relatively easy to get the main system installed, and their bills have been significantly lower since the installation of solar panels. Despite this, customers say that there is quite a long delay from the first inquiry about solar panels, to the time they actually get them hooked up. In addition, some customers find it difficult to get in touch with EnergyAustralia Solar Customer Service team for any issues before and after the solar system is installed.

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EnergyAustralia Solar Contact

If you’re interested in getting solar panels, signing up for a new solar plan, or just have questions about your existing plan, you can easily contact EnergyAustralia online. EnergyAustralia offers a live chat so that you can speak to the solar energy customer service agents in real time. The live chat is available Monday through Friday from 8am to 8pm, AEST. Existing customers can also get in touch with EnergyAustralia customer service via their online EnergyAustralia login account. If you need to call EnergyAustralia Solar customer support team for any other reasons, there are different numbers depending on the department that you are looking for. All of the different EnergyAustalia contact numbers for solar related inquiries are listed in the table below:

EnergyAustralia Solar Contact

EnergyAustralia Solar Department

How to Contact

EnergyAustralia Solar Energy Specialists

1800 703 035
Mon to Fri: 8am - 7pm

EnergyAustralia Residential Solar Plans

133 466
Mon to Fri: 8am - 7pm

EnergyAustralia Business Solar Plans

133 878
Mon to Fri: 8am - 6:30pm

EnergyAustralia Solar Panels/Battery Installation, VPP & Home Bundle Plan

1800 108 633
Mon to Fri: 9am - 5pm

Add Solar FiT to Your Energy Plan

1800 818 378
Mon to Fri: 9am - 5pm

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