Telstra Internet | Telstra Network, NBN & Broadband Plans

Telstra is the largest and oldest telecom provider in Australia with a 100-year track record. Known for having the fastest and widest network coverage in Australia, they are also one of the major drivers of the National Broadband Network. Read on to see what Telstra have to offer, including Telstra mobile phone plans, broadband offers, and customer reviews.

Overview of Telstra

Telstra is an Australian mobile and internet provider. However, it also happens to be one of the oldest and largest telecommunications providers in Australia.

Telstra has a 100+ year legacy since its founding in 1901. Since its privatisation in the '90s and early 2000s, Telstra went on to become the largest private telecommunications provider in Austria and is one of the most widely held companies on the ASX.

Thanks to its history, it's considered one of the most reputable mobile companies in Australia and provides most of the network used for used by the NBN and other mobile phone providers in Australia.

Telstra touted its prowess in its 2021 Annual Report:

We continue to lead the NBN market with a total of 3.5 million NBN connections, an increase of 246,000. Our NBN market share is now 45 per cent (excluding satellite) with the migration to NBN now around 90 per cent complete.

What Does Telstra Offer?

Tesltra offers the following services:

• Prepaid phone plans
• Monthly contract phone plans
• SIM-only phone plans
• Mobile phones
• Bluetick phones
• Home Internet
• Mobile Broadband
• Telstra TV
• NBN + Phone Bundles

Telstra Coverage in Australia

The Telstra mobile network is the biggest mobile network in Australia.

Their 3G & 4G network is so vast that it reaches 99% of the Australian population. Telstra is also the main proponent of 5G network infrastructure in Australia. As of June, 2021, 75% of Australians have access to the Telstra 5G network in their local area.

Telstra 5G CoverageTelstra has 5G coverage in over 2,700 suburbs and 200+ cities and towns throughout Australia.

The majority of Telstra's coverage is centred around the east and west coasts of Australia, but they also offer more coverage than other network providers in the Northern Territory.

Telstra Coverage Map

Here is a map showing Telstra's 5G, 4G, & 3G coverage areas in Australia.

Several companies use the Telstra network to offer mobile coverage to their customers.

Here is a list of companies that run on the Telstra Network:

Providers That Run On The Telstra Network

Telstra NBN & Internet Plans

Telstra offers a wide variety of home internet plans, no matter the connection type available at your address.

If you already have NBN available, you can choose between Telstra NBN or get a little more with a Telstra NBN bundle. If you don’t yet have NBN available to your home, Telstra’s cable broadband and ADSL come NBN-ready so you don’t need to worry about switching over to faster broadband.

My Telstra Account & Telstra App

Telstra offers a convenient and easy online account where you can manage everything related to your account and Telstra plans. The My Telstra online platform consolidates all your Telstra services under one roof, simplifying your experience and putting you in control of your My Telstra Account. You can also login on the easy to use Telstra app, which allows you to manage your account on the go.

Telstra Login

In order to access your online account, you must have a Telstra ID. The Telstra ID is the login information you need to login to your account and includes your username and password. If you have every used the Telstra App or managed your services online, you probably already have a Telstra ID. If you forgot your Telstra ID, there is a easy way to recover your Telstra ID online.

If you do not already have one, registering for a Telstra ID couldn't be simpler. Simply head to the online login page and click "Create my Telstra ID". In order to register for Telstra ID you will need either a Telstra mobile number, Telstra landline phone number or a Telstra account number. If you are a new customer, you will have to wait until your new service is active to register or access your online account.

With your Telstra login, you can do all of the following:

• Viewing and managing your invoices
• Updating billing details
• Accessing exclusive Telstra Plus
• Recharge or switch offers
• Track your home broadband data usage
• Add Voice and Data packs
• Managing NBN service orders

So, whether you need to add data to your mobile plan, monitoring broadband usage, or seek customer support, My Telstra is the simple and convenient solution to managing your Telstra services.

Telstra Plus

Telstra Plus is a separate Telstra membership, where members unlock exclusive benefits including discounted tickets, complimentary entertainment extras, and dedicated support services.

There are different membership tiers, determined by your annual spending with Telstra, which dictates the range of benefits accessible to you throughout the membership year. As your eligible spend increases, so does your tier level, granting you access to even more rewards. Please note that available benefits may vary over time.

If you want to join Telstra plus, simply log in to the Telstra Plus online platform using your Telstra ID. Once you are logged in, you can see the different tiers you are eligible for and sign up online!

If you're on an Essential or Premium Mobile plan, you're eligible for a Telstra Plus tier upgrade. This upgrade will be processed within 30 days and lasts for a year, aligned with your membership date. As your membership anniversary approaches, Telstra will notify you of any changes to your tier status based on your previous year's spending.

Below are all the different Telstra plus tiers that are available

How to Sign up With Telstra

You can sign up for Telstra over the phone by calling 13 20 00. You can also sign up online at telstra.com.au.

When signing up for any service with Telstra, you will be required to perform a credit check and provide valid identification.

This can be one primary form of ID:

• Valid Australian passport
• Drivers license
• Other valid licenses

Plus two secondary forms of ID including:

• Medicare card,
• Australian government-issued benefits card
• Birth certificate

Find a full list of accepted identification online.