Telstra
Wholesale network
More mobile plans run on the Telstra 4G wholesale network, which reaches close to 99% of the Australian population, including strong regional coverage.
More (More Telecom) is an Australian-owned telco best known for budget-friendly, no lock-in mobile and NBN plans. Its SIM-only mobile plans run on the Telstra 4G wholesale network, so you get wide Aussie coverage without paying premium prices. Part-owned by Commonwealth Bank and sister brand to Tangerine, More leans on local support and bundle savings when you pair mobile with More NBN. Here is everything you need to know about More mobile plans, network, reviews and customer service before you decide.
Telstra
4G wholesale network
No
lock-in contracts
AU
owned & based support
2013
established
Everything More
Jump straight to what you need: network and coverage, mobile plans, add-ons, contact details, customer reviews and how to sign up.
Coverage
More does not run its own mobile towers. Instead, its SIM plans use the Telstra 4G wholesale network, so you get close to nationwide reach for a lot less than a plan bought directly from Telstra. That makes More a strong pick if you want broad coverage on a budget.
Telstra
More mobile plans run on the Telstra 4G wholesale network, which reaches close to 99% of the Australian population, including strong regional coverage.
4G
Wholesale plans focus on 4G access. You will need a 4G-enabled device, and real-world speeds vary with location, device, network load and your plan tier.
MVNO
More is a reseller (MVNO) on the Telstra network rather than one of the three carriers, which is how it keeps prices low while still offering wide coverage.
Check before you sign up. Wholesale coverage is wide but reception still varies in remote areas, so always check a Telstra-network coverage map for your exact address. Want to weigh More against other budget telcos on the same network? Start with our mobile providers guide.
The plans
More keeps its mobile range simple: SIM-only personal plans, data-only mobile broadband and business plans, all month-to-month with no lock-in. Larger data tiers cost more, and bundling with More NBN can shave a little off your total.
Small SIM
20 GB
from $15/mo
Medium SIM
40 GB
from $25/mo
Large SIM (5G)
60 GB
from $35/mo
Extra Large SIM (5G)
120 GB
from $50/mo
Indicative pricing as of June 2026. Always check More for current plans and inclusions.
Good to know. Every More mobile plan is no lock-in and eSIM ready, so you can change or leave without an exit fee and keep your number. More runs promotional pricing fairly often, and eligible CommBank customers may see extra offers in the CommBank app. For live pricing, always check More's current plan pages.
Add-ons
More lets you layer extras on top of any mobile plan, from one-off data packs to overseas roaming and international calling, all managed from your online More account.
Running low? Add a one-off data pack to your plan instantly, or set it to recur up to a few times per billing cycle so you never run out mid-month.
Add a pack of included call minutes to a set list of countries, switched on at any time from your online More account, ideal if you regularly call family overseas.
Heading overseas? Roaming travel packs bundle data, SMS and voice minutes for a fixed validity period in eligible destinations, so you stay connected while you travel.
Get in touch
More keeps support local and offers several ways to reach the team. For most general queries, calling 13 66 73 or using the live chat on the More website is the quickest path.
| Channel | Contact | Notes |
|---|---|---|
| General service & sales | 13 66 73 | Mon to Fri 8:30am to 6pm AET |
| Live chat (technical support) | On the More website | 24-hour Mon to Fri, 8am to 8pm weekends |
| +61 480 096 696 | Not for time-sensitive or billing matters | |
| Member support email | [email protected] | General account help |
| Complaints email | [email protected] | Formal complaints |
Manage everything from your online More account: view and pay bills, track usage, recharge, add data and travel packs, and update your details. Eligible CommBank customers can also link and manage their More mobile and NBN accounts inside the CommBank app.
Lodge a formal complaint via the online complaint form, by calling 13 66 73, or by emailing [email protected]. Post: More Telecom Pty Ltd, Level 6, 132 to 136 Albert Road, South Melbourne VIC 3205, Australia.
4.1/5
ProductReview
Value
key strength
AU
based support
More is generally rated as a reliable, good-value provider, scoring well on ProductReview where customers single out the value and the Australian-based support team, often by name. The main gripes centre on billing and prepaid refund policies. If you want broad Telstra-network coverage without premium pricing, and you value local support, More tends to deliver.
"Very fast internet for an incredible price, genuinely a great company and very easy to work with. The agent I spoke with was extremely kind and went over and above." – Roger A.
Joining More
Getting started with More is quick, whether you are activating a brand-new SIM or bringing your existing number across.
Choose a plan online and pick a physical SIM or an eSIM. Activate through your online More account using a valid form of ID, as required by Australian law. To keep your number, select to transfer your existing number and leave your old SIM in until the switch completes.
Recharge and add data packs at any time from your online More account, as a one-off or a recurring top-up that renews when you run low. You can also move home with your More service and add international or travel packs before a trip.
Common questions
More mobile plans run on the Telstra 4G wholesale network, which reaches close to 99% of the Australian population. You get wide coverage similar to Telstra in most areas, at a lower price, though wholesale plans may not always reach the very top network speeds that Telstra direct plans do. Always check coverage for your exact address before signing up.
More is an Australian-owned telco established in 2013, headquartered in South Melbourne. Commonwealth Bank holds a stake of around 30% in More and its sister brand Tangerine, which is why eligible CommBank customers can link and manage their More mobile and NBN accounts inside the CommBank app.
Yes. All More mobile plans are month-to-month with no lock-in contract, so you can change plan or leave at any time without an exit fee. The plans are also eSIM ready, and you can keep your existing number when you join.
Yes. You can add international calling packs with included minutes to a set list of countries, switched on at any time from your online More account. For overseas travel, roaming travel packs bundle data, SMS and voice minutes for a fixed validity period in eligible destinations.
Call 13 66 73 for general service and sales, Monday to Friday 8:30am to 6pm AET. You can also use the live chat on the More website, message via WhatsApp on +61 480 096 696 (not for time-sensitive or billing matters), or email [email protected]. Formal complaints go to [email protected].
Once your SIM arrives, activate your plan online through your More account using a valid form of ID, as required by Australian law. To keep your number, leave your old SIM in until the transfer completes. You can recharge or add data packs at any time from your online More account, including one-off or recurring data top-ups.
More is generally rated as a reliable, good-value provider. It scores well on ProductReview, where customers praise the value and the Australian-based support team, often naming individual agents. Criticism tends to focus on billing and prepaid refund policies. As with any telco, experiences vary, so compare plans against your own usage before switching.
More gives you Telstra-network coverage at a budget price, but it is not the only telco on that network. Compare More against other resellers and the major networks to find the plan that matches how you actually use your phone.
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