MVNO
Reseller, not an operator
Lycamobile is a mobile virtual network operator. It buys wholesale access and resells it, so you get host-network coverage at a lower prepaid price point.
Lycamobile is one of the world's largest international mobile virtual network operators, built around cheap international calling for migrants, expats and travellers. In Australia it sells prepaid SIM-only plans with no lock-in contract, bundling local data with included minutes to dozens of countries. Lycamobile Australia has now moved onto the Vodafone (TPG) network. Here is everything you need to know about Lycamobile plans, coverage, international calling and customer service before you decide.
23+
countries worldwide
MVNO
on the Vodafone network
Prepaid
SIM-only, no lock-in
35+
countries for intl calls
Everything Lycamobile
Jump straight to what you need: the network behind Lycamobile, prepaid plans and pricing, international calling, contact details, reviews and how to sign up.
Coverage
Lycamobile does not run its own network. As an MVNO it leases capacity from one of Australia's three network operators, which is why its plans undercut the operator's own retail prices. The host network behind Lycamobile determines the coverage you get.
MVNO
Lycamobile is a mobile virtual network operator. It buys wholesale access and resells it, so you get host-network coverage at a lower prepaid price point.
Vodafone
Lycamobile Australia launched on the Telstra wholesale network in 2010 and has since migrated to the Vodafone (TPG) network, with services moved across in batches.
4G & 5G
Lycamobile supports 4G and 5G on a compatible handset and plan. As with any network, coverage is strongest in and around major cities and varies in regional and remote areas.
Check before you sign up. Because Lycamobile now runs on the Vodafone network, check the Vodafone coverage map for your exact address, especially if you live or travel in regional areas. If you want to compare other prepaid and SIM-only resellers, see our mobile providers guide.
The plans
Lycamobile sells prepaid SIM-only plans only, all with no lock-in contract. Entry plans suit light users, while larger plans add more data and bundled international minutes. The unifying theme is cheap calling to many countries, which is why migrants, expats and travellers gravitate to Lycamobile.
LycaPlan XS
20 GB
$10/28 days
LycaPlan S
80 GB
$15/28 days
LycaPlan M
160 GB
from $40/28 days
LycaPlan XL
300 GB
from $50/28 days
Indicative pricing as of June 2026. Always check Lycamobile for current plans and inclusions.
On top of any plan
Included minutes to dozens of destinations are bundled into most plans, with low pay-as-you-go rates beyond your inclusions, the main draw for the Lycamobile audience.
Recharge online, in the app, with vouchers from convenience stores, or by entering a voucher PIN directly on your handset, plus optional auto-recharge.
Keep your existing mobile number by submitting a port-in request when you activate; leave your old SIM in until the transfer completes.
Good to know. Lycamobile plans are prepaid and no lock-in, so you can change or leave without an exit fee. They renew on a 28-day cycle rather than a calendar month, which means you can pay for roughly one extra recharge period over a full year. Because Lycamobile is SIM-only, you will need your own unlocked handset. For live pricing and the current country list for international calls, always check Lycamobile's own plan pages.
Get in touch
Lycamobile customer service is reachable by phone and email during business hours. Calls from a Lycamobile SIM are free, and most account tasks, including recharge and porting, can be handled online or in the app.
| Method | Number / code | Notes |
|---|---|---|
| Call from a Lycamobile phone | 122 | Free from any Lycamobile SIM |
| Call from another network | 1300 854 607 | Mon to Sat, 9am to 6pm |
| Recharge by voucher PIN | *131*PIN# | Enter on your handset, then follow the prompts |
Prefer to write? Email Lycamobile Australia at [email protected] or use the contact form on the Lycamobile website. Customer service is open Monday to Saturday, 9am to 6pm.
Because Lycamobile plans are prepaid and no lock-in, you can stop at any time without a fee, simply by not recharging. To close an account or move your number elsewhere, call 122 from your Lycamobile SIM or 1300 854 607 from another network.
#1
for intl calls
Cheap
prepaid value
Mixed
on support
Lycamobile reviews are split along a clear line. Customers love the low international calling rates and the cheap, no-frills prepaid value, and most find recharge quick and easy. The recurring frustration is customer support, which can be slow to reach. If your priority is calling overseas on a budget and you are comfortable managing a prepaid plan yourself, Lycamobile delivers.
In short, Lycamobile is rated highly for international value and price, and lower for phone support. It suits migrants, expats, students and travellers far better than someone who wants premium coverage and hand-holding.
Joining Lycamobile
Getting started with Lycamobile is quick, whether you are activating a new prepaid SIM or moving your existing number across.
Order a SIM online for free delivery or pick one up from a local store or service station. Then register and activate it online on the Lycamobile website. Australian law requires you to submit personal identification when you activate a prepaid SIM. To keep your number, submit a port-in request and leave your old SIM in until the transfer completes.
Recharge prepaid online, in the Lycamobile app, or with a voucher bought from a convenience store. To use a voucher, dial *131*PIN# on your handset and follow the prompts, with the PIN printed under the scratch panel. You can also set up auto-recharge so your plan renews on time without manual top-ups.
Common questions
Lycamobile is an international mobile virtual network operator (MVNO) running in more than 23 countries. It does not own a network of its own; instead it resells coverage from a host network. It built its reputation on cheap international calling bundled into prepaid plans, which makes it popular with migrants, expats and travellers who call abroad regularly.
Lycamobile Australia launched in 2010 on the Telstra wholesale network, but it has since migrated to the Vodafone (TPG) network. Existing services were moved across in batches. Always check coverage for your exact address before you sign up, as reception varies by network and by region.
Lycamobile sells prepaid SIM-only plans only, with no lock-in contract. Plans range from small-data entry options to higher-data plans, and most include unlimited national calls and texts plus international minutes to dozens of countries. Because Lycamobile is SIM-only, you will need your own unlocked handset.
Yes, that is its main selling point. Most Lycamobile plans bundle included calling to 35 or more countries, with low pay-as-you-go rates beyond your inclusions. If your main need is regular calls to family or contacts abroad, Lycamobile is usually one of the most cost-effective prepaid options in Australia.
Call 122 free from any Lycamobile SIM, or 1300 854 607 from a phone on another network. Customer service is open Monday to Saturday, 9am to 6pm. You can also email [email protected] or use the contact form on the Lycamobile website.
Order a SIM online for free delivery or buy one from a local store, then register and activate it online on the Lycamobile website using your ID, as required by Australian prepaid identification law. Recharge online, in the app, with a voucher from a convenience store, or by entering *131*PIN# on your handset.
Yes. Lycamobile plans are prepaid and no lock-in, so you can change or leave at any time without an exit fee. Note that plans renew on a 28-day cycle rather than a calendar month, so you can end up paying for an extra recharge period over a full year.
Reviews are mixed. Customers consistently praise the low international calling rates and cheap prepaid value, and find recharge straightforward. The most common complaint is that customer support can be hard to reach. If you are comfortable managing a prepaid plan yourself, Lycamobile suits budget-conscious and international callers well.
Lycamobile is hard to beat for cheap international calling, but it is not the only prepaid option. Compare Lycamobile against the other resellers and the major networks to find the plan that matches your data needs, the countries you call and your budget.
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