Mojo Power, a small, Australian-based energy provider, offers some of the cheapest electricity rates in Queensland and New South Wales. With their steep discounts and simple signup, they are definitely not an energy provider to sleep on. If you’re interested in finding out more about Mojo Power, including how to sign up or contact them, continue to read below.
Mojo Power Administration Update!Mojo Power has ceased trading after falling into a voluntary administration based on a decision by its board of directors.
As a result of the closure, all of Mojo Power's customers will be automatically switched to a new provider appointed by the Australian Energy Regulator (AER) through the "Retailer of Last Resort Scheme". You may also choose a different supplier of your choice and leave with no exit fees.
Alternatives to Mojo Power
If you are a current Mojo Power customer, then you are probably in search for a new energy provider. Below we have listed Selectra's top choices for energy providers and plans by state..p>
Top Providers & Plans in New South Wales
| Rank | Energy Provider + Plan | Estimated Yearly Price | Additional Information |
|---|---|---|---|
 SUMO Assure |
$1,330 / year | Benefits: Solar Feed-In & Smart Meter Compatible Daily Supply Charge: 88.00c/day |
|
 Energy Locals Online Member |
$1,610 / year | Benefits: Solar Feed-In, GreenPower & Smart Meter Compatible Daily Supply Charge: 57.00c/day |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Sydney (2000) with an average use of 3900kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid November 2024.
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Top Providers & Plans in Australian Capital Territory
| Rank | Energy Provider + Plan | Estimated Yearly Price | Additional Information |
|---|---|---|---|
Energy Locals Online Member |
$2,030 / year | Benefits: Solar Feed-In, GreenPower & Smart Meter Compatible Daily Supply Charge: 59.00c/day |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Canberra (2600) with an average use of 6100kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid November 2024.
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Top Providers & Plans in Victoria
| Rank | Energy Provider + Plan | Estimated Yearly Price | Additional Information |
|---|---|---|---|
SUMO Assure |
$1,310 / year | Benefits: No Lock-In Contract Daily Supply Charge: 105.27c/day |
|
Energy Locals Online Member |
$1,390 / year | Benefits: No Lock-In Contract, Solar Feed-In & $50 Referral Credit Daily Supply Charge: 59.00c/day |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Melbourne (3000) with an average use of 4,000kWh/year. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid November 2024.
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Top Providers & Plans in Queensland
| Rank | Energy Provider + Plan | Estimated Yearly Price | Additional Information |
|---|---|---|---|
SUMO Assure Advantage |
$1,390 / year | Benefits: Solar Feed-In & Smart Meter Compatible Daily Supply Charge: 101.20c/day |
|
Energy Locals Online Member |
$1,740 / year | Benefits: Solar Feed-In, GreenPower & Smart Meter Compatible Daily Supply Charge: 85.00c/day |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Brisbane (4000) with an average use of 4,600kwh/year. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid November 2024.
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Top Providers & Plans in South Australia
| Rank | Energy Provider + Plan | Estimated Yearly Price | Additional Information |
|---|---|---|---|
SUMO Lite Residential |
$1,840 / year | Benefits: Solar Feed-In Daily Supply Charge: 101.00c/day |
|
Energy Locals Online Member |
$2,080 / year | Benefits: Solar Feed-In, GreenPower & Smart Meter Compatible Daily Supply Charge: 78.00c/day |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Adelaide (5000) with an average use of 4000kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid November 2024.
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What is Mojo Power?
Mojo Power is an Australian green energy company with operations in New South Wales, Queensland, and South Australia.
Mojo is working to bring renewable energy to the masses by focusing on affordability.
Mojo's slogan is "going green doesn't have to cost the earth." To usher in renewable energy, Mojo Power focuses on Green Power to help families who aren't able to afford solar panels or electric vehicles still opt for green energy.
Unlike other power companies, mojo doesn't own fossil fuel energy generation. They are counting on renewable energy for the future and are currently working toward being net renewable by 2024.
To do this they are focusing on contracting their future wholesale electricity from renewable energy sources like solar farms found across Australia.
Mojo Power takes after other alternative energy providers such as Amber Electricity and Elysian Energy and makes profit in a non-conventional manner.
The energy provider claims it doesn’t markup the usage rates it passes on to its customers, but rather their daily supply charge. This means Mojo Power doesn’t benefit from their customers using more energy, meaning they are there to help you take control of your usage and lower your energy bills as much as possible.
Who is Mojo Power owned by?Mojo Power was founded in Australia and is Australian operated from its head offices in Sydney. However, Mojo Power is only partly Australian owned as it has international investors that include Soft Bank China Capital and South Cross Venture Partners.
Here is a list of Mojo Energy Pros & Cons:
Mojo Energy Review: Pros
- Offers up to 100% Green Power
- Free Smart Meter Installation
- Green Eneregy Focused
- Online account & app management
Mojo Energy Review: Cons
- No customer phone support
- Direct debit only
- Poor customer reviews
- Only available in NSW, QLD, SA
Mojo Power Reviews
- Here's how customer rate Mojo Power around the web:
- Google Reviews: 2.8 Stars
- Product Review: 2.8 Stars
- CHOICE Review: 76% overall
We took a look around the web are Mojo Power reviews from real customers to find out what they had to say about the provider.
Mojo Power reviews were overall mixed, and this was a trend we saw from several different sources.
Google Reviews & Product Review both saw customers rate the company with an average of 2.8 stars.
The fact that these two platforms both have the same average score lends merit to the ranking.
On Product review, there were more 1-star reviews than there were 5-star reviews.
In general, the most common complaints we saw regarding Mojo Power were sudden price rises, problems with the website, difficulty signing up, and poor customer service.
One unhappy customer left the following Mojo Power review:
I had only been a Mojo customer for about 5 months. I received an email on the 15/12/21 notifying me of a price increase that would come into effect on the 04/01/22. Service charge increased by 30%! Single rate charge increased by 24%!The most interesting part about this review is that Mojo responded and did acknowledge they had "missed responding" to the customer's concerns and that rates had recently increased all across Australia.
I emailed a complaint to support and as yet haven't received a response (3 weeks). I have now changed to ReAmped Energy.
Do yourself a favour, if you are considering Mojo Power, just don't. They will charge you a transfer fee to change to them and then increase your rates massively within a few months.
Another customer left the following review:
I have only just swapped over to Mojo but it looks like I will be changing again very soon. I cancelled my first attempt at swapping to them as it was woefully slow and lacking in prompt answers.However, as Mojo Power is a smaller company, and unhappy customers are more likely to leave reviews, it's not always clear what to believe.
I have now joined, my cooling-off period is in about 4 days. The app's not working nor can I find out my usage online. No answers to phone calls or emails. I wait for the changeover to finalise, give them a week and if the service does not change I'll revert to another supplier. Prices may look good but if the accounts are as bad as the customer service, caveat emptor.
Other customers have had very positive experiences with Mojo, as can be seen in this Mojo Power review:
Takes a while to go through the motions of disconnection & scheduling meter install.. but I ended up with a free smart meter, which means I can get real-time data.. access to the cheaper All Day Breakfast plans, and as a bonus, I don't have to worry about missed meter inspections every 3 months (long story).According to this review, it seems that Mojo Power is a company that has good offers, but requires a little patience due to its small size.
Read the reviews though, don't expect quick customer service, you really shouldn't need it with a power company anyway, everything is visible via their portal.. there are a few delays getting the free meter install where you will be on the higher rate.. but it's not the end of the world.. its still not as high as a lot of providers.
The online Mojo Portal does need a bit more oomf, sometimes it's a little unusable if you're really trying to dig into the historic data so to speak.. but again it's cheap.. it's free.. couldn't be happier to be away from the big companies, and having to call and negotiate every year.
Mojo Energy Plans
Mojo Energy offers several different energy plans depending on your need.
All Mojo Power plans come with no exit fees and no conditional discounts. However, Mojo does have a referral scheme where referring a friend to Mojo Power will get you a $50 credit toward your energy bill.
While Mojo power operates in NSW, QLD, and SA, they only sell the standing offer in SA.
Here is a list of all the Mojo Power plans available. Click on each plan to reveal more info.
All Day Breakfast Tariff
All Day Breakfast is the cheeky name for Mojo Power's flagship single-rate fixed energy tariff. With the All Day Breakfast tariff, you will enjoy the same low rate for your energy regardless of the day and time.
Another benefit to being on the All Day Breakfast tariff is that Mojo Power will install a free smart meter for you. This way you can monitor your electricity usage and have accurate bills with no surprises. All Day Breakfast is available in NSW & QLD.
Single Minded Tariff
Single Minded is the name for Mojo Power's standard fixed-rate tariff. Just like the All Day Breakfast tariff, the Single Minded tariff maintains the same rates all year long.
The one difference between All Day Breakfast and this tariff is that the Single Minded tariff is made for people who don't want a smart meter installed or are unable to have one installed. The Single Minded tariff is available in NSW & QLD.
Evergreen Tariff
The Evergreen tariff is Mojo's green energy tariff. The Evergreen tariff offers Green Power options of 25% 50% or 100%.
By choosing Green Power, Mojo will match the equivalent amount of energy you select from renewable generation sources across Australia. This means more green energy going into the electricity grid and fewer greenhouse gasses associated with your energy use.
Mojo also prides itself on Evergreen being cheaper than many other company's fossil fuel-based energy plans. Although the Evergreen tariff is not a fixed-rate plan, it offers similar rates as the All Day Breakfast tariff with green energy included for free. The one caveat to the Evergreen plan is you must have a smart meter to be able to sign up for this tariff. The Evergreen tariff is available in NSW & QLD.
Common Grounds Tariff
The Common Grounds plan is the name of Mojo Power's energy tariff available to households in rural Queensland. Mojo Power is one of the only energy retailers operating in this area of Queensland, which makes this tariff very interesting. You can access the Common Grounds tariff if you are on the Ergon Energy distribution network.
Rates for this tariff are available for single-rate or controlled load. You do not need a smart meter to use this tariff. The Common Grounds tariff is only available in Rural Queensland
G'day Sunshine Tariff
G'day Sunshine is the name of Mojo Power's highest rate time-of-use solar feed-in tariff. With G'day sunshine, you'll receive a high payout rate for exporting energy to the grid and be placed on a time-of-use tariff. Mojo will also install a new smart meter for you so you can track your energy usage and how much you are exporting. The G'day Sunshine tariff is available in NSW & QLD.
Customers in NSW will get 22c/kWh for the first 5kwh, then 7.5c/kWh after that
Customers in SE QLD will get 18c/kWh for the first 5kWh, then 5.5c/kWh after that. However, if you have the QLD Solar Bonus, you will get 18c/kWh added to your 44c/kWh.
Standing Offer Tariff
The standing offer is equivalent to the default market offer and is a variable rate plan. This plan offers no special benefits and is the same everywhere as it follows the reference price in each state. You will be switched to this plan after your benefit period expires on your contract.
Mojo Power Electricity Rates By State
Mojo Power has stopped offering plans to new customers for the time being. Due to the energy crisis, Mojo is only offering standing offer plans to current customers.
When we visited the Mojo Power website, we were shown the following message:
Currently all Market Offers and Standing Offers are not available to new customers. Standing Offer is available to current customers only. As you may be aware there is significant movement and volatility in the wholesale electricity market, and this is impacting our ability to offer competitive pricing at this time.
For companies offering new sign-ups, you can see our article on the cheapest electricity rates on the market right now.
Mojo Power Electricity Rates NSW
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $1,512 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Sydney (2000) with an average use of 3900kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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Mojo Power Electricity Rates QLD
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $1,620 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Brisbane (4000) with average usage of 4600kWh/year. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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Mojo Power Electricity Rates SA
| Plan Name | Standing Offer |
|---|---|
| Reference Price Discount | Same as the reference price |
| Estimated Annual Bill | $1,840 |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Adelaide (5000) with an average use of 4000kWh. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid July 2022.
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Switch to Mojo Power
Signing up to Mojo Power is a simple, online process.
All you need is an internet connection. Simply go online to mojopower.com.au, select the plan you want (whether you have a smart meter or not) and fill in the online form with your personal details and valid identification. Once you’ve signed up, you’ll receive confirmation and after your final meter reading you’ll be switched to Mojo Power.
If you do not yet have a smart meter, you’ll be signed up to Mojo Power Single Minded plan while you wait for your free smart meter installation. If you already have a smart meter, or once one is installed, you’ll be on Mojo Power All Day Breakfast and be able to start enjoying live usage tracking, monthly billing, and higher discounts.
Mojo Power Phone Number & Contact Information
As a small energy provider, Mojo Power doesn’t offer many ways to contact them.
In fact, there is no Mojo Power;contact number.
You can only contact Mojo Power by:
- Online Form
- Mojo Live Chat
- Post
The best way to contact Mojo Power is to use their online contact form.
The Mojo Power email address is: [email protected].
If you would prefer to send notices or paperwork by post, you can address all mail to:
Mojo Power
GPO 7049
Sydney, NSW 2001.
Want to Switch to a New Energy Provider?
Speak to an agent or see more plans for free !
Move House With Mojo Power
If you're moving house, Mojo Power makes it easy to move your energy connection.
All you need to do is log into your MyMojo Account, and find Your Account Service Address and click Moving Home.
From there, you can fill out an email form to inform Mojo Power you’re moving house and they’ll take care of the rest.
Mojo does tend to charge you a connection or disconnection fee for moving home. However, based on customer reviews, Mojo's moving services are generally quite fast.
How to Pay My Mojo Power Bill
Mojo Power doesn’t offer multiple ways to pay your energy bill.
When you sign up you will need to nominate a direct debit account, which will be used for your monthly invoices. After your invoice is issued, your account will be direct debited in the following three business days. If you need to update your Mojo Power payment details, you can do so through your MyMojo Account.
If you’re experiencing financial hardship, Mojo Power encourages you to get in touch with them as soon as possible to see what financial options are available to you. This could include deferring payments or applying for energy rebates.
With Mojo Power’s Financial Hardship Program, they will work with you to come up with a payment plan, as well as help find ways to reduce your energy usage, and if necessary get you in touch with government services or a financial counselor.
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