Mojo Power, a small, Australian-based energy provider, offers some of the cheapest electricity rates in Queensland and New South Wales. With their steep discounts, and simple signup, they are definitely not an energy provider to sleep on. If you’re interested in finding out more about Mojo Power, including how to sign up or contact them, continue to read below.
An overview of Mojo Power
Mojo Power is a newcomer to the Australian energy market, offering simple plans and services to customers in New South Wales and South-East Queensland. Mojo Power tailors its plans to customers with smart meters, offering them the biggest discounts and access to live usage information.
Mojo Power is also a little different in how they make a profit. The energy provider claims it doesn’t markup the usage rates it passes on to its customers, but rather their daily supply charge. This means Mojo Power doesn’t benefit from their customers using more energy, meaning they are there to help you take control of your usage and lower your energy bills as much as possible.
Mojo Power electricity rates and plans
Mojo Power offers two plans to customers in New South Wales and South-East Queensland. With Mojo Power's star plan, All Day Breakfast, customers get some of the cheapest electricity rates on the market, in addition to a free smart meter. If you don’t have a smart meter yet, however, you can still sign up for Mojo Power Single Minded plan, a more traditional energy plan, while waiting for your smart meter to be installed.
|Single Minded||All Day Breakfast|
|Discount off the reference price||4.95% discount||27.28% discount|
|Daily supply charge||104.50c / day||79.717c / day|
|Usage rates||25.85c / kWh||19.800c / kWh|
|Estimated annual cost||$1,389.58 / year||$1,063.17 / year|
*Source:Mojo Power. Rates valid for postcode 2000 within Ausgrid distribution network on a single-rate tariff. Estimated annual cost based on average usage of 3,900kWh/year. Valid July 2020.
|Single Minded||All Day Breakfast|
|Discount off the reference price||5.04% discount||25.45% discount|
|Daily supply charge||112.31c / day||105.60c / day|
|Usage rates||22.22c / kWh||16.06c / kWh|
|Estimated annual cost||$1,432.05 / year||$1,124.20 / year|
*Source: Mojo Power. Rates valid for postcode 4000 within Energex distribution network on a single-rate tariff. Estimated annual cost based on average usage of 4,600kWh/year. Valid July 2020.
Sign up to a Mojo Power electricity plan
Signing up to Mojo Power is a simple, online process. All you need to do is go online, select the plan you want (whether you have a smart meter or not) and fill in the online form with your personal details and valid identification. Once you’ve signed up, you’ll receive confirmation and after your final meter reading you’ll be switched to Mojo Power.
If you do not yet have a smart meter, you’ll be signed up to Mojo Power Single Minded plan while you wait for your free smart meter installation. If you already have a smart meter, or once one is installed, you’ll be on Mojo Power All Day Breakfast and be able to start enjoying live usage tracking, monthly billing, and higher discounts.
Mojo Power phone number & contact information
As a small energy provider, Mojo Power doesn’t offer many ways to contact them. Your best bet is to use their online form to get in touch with Mojo Power customer service. In addition, Mojo Power doesn’t offer phone-based customer service, however customers can also email Mojo Power if they wish. If you would prefer to send any notices or paperwork by post, you can address all mail to Mojo Power at GPO 7049, Sydney, NSW 2001.
Move house with Mojo Power
Mojo Power makes it easy to move house and keep your service. All you need to do is log into your MyMojo Account, and find Your Account Service Address and click Moving Home. From there, you can fill out an email form to inform Mojo Power you’re moving house and they’ll take care of the rest.
Pay my Mojo Power bill
Mojo Power doesn’t offer multiple ways to pay your energy bill. When you sign up you will need to nominate a direct debit account, which will be used for your monthly invoices. After your invoice is issued, your account will be direct debited in the following three business days. If you need to update your Mojo Power payment details, you can do so through your MyMojo Account.
If you’re experiencing financial hardship, Mojo Power encourages you to get in touch with them as soon as possible to see what financial options are available to you. With Mojo Power’s Financial Hardship Program, they will work with you to come up with a payment plan, as well as help find ways to reduce your energy usage, and if necessary get you in touch with government services or a financial counselor.
Mojo Power reviews
Mojo Power reviews are limited, as it’s a small company, but the available reviews online are mixed at best.
ProductReview customers give Mojo Power 3 out of 5 stars, with unhappy customers citing difficulty getting in touch with Mojo Power customer service as a major reason for their dissatisfaction. However, those that are happy with Mojo Power say that online signup was simple, and the low rates make it worth it.