Australian-based telco provider Westnet has been offering home internet services to customers since it was first founded in 1994, and mobile telecommunications services since 2008. They offer a number of different broadband technologies and connections including wireless and satellite NBN, VDSL2, and cable broadband, as well as prepaid SIM-only mobile phone plans. To discover more about all Westnet has to offer, continue reading below.
NOTE: Westnet is No Longer Signing Up New Customers Westnet is currently conducting a review of their brand and product offering. Whilst they do that, they are no longer accepting new customers. However, you can reach them for more information on their future plans.
Westnet Broadband Services
- What Westnet Broadband Services are Available?
- NBN: Fibre, Wireless, Satellite
- 4G & 5G Home Wireless broadband
- Ultra Broadband Cable
- Ultra Broadband VDSL2
Wetsnet offers a wide range of broadband products, including fibre NBN, wireless NBN, satellite NBN, 4G & 5G home wireless broadband, and Ultra Broadband plans in certain locations.
Select a broadband technology below to find out more.
Westnet NBN Plans
Westnet has a full range of NBN plans available.
This includes fibre NBN, with speeds from NBN 12 all the way up to NBN Ultrafast, as well as Wireless NBN and Satellite NBN for rural and regional Australians.
Your location will affect which NBN service and connection is available to you, so always be sure to check your address when signing up for a Westnet NBN plan.
Westnet NBN - Fibre NBN
Westnet offers the full range of NBN plans currently available on the market, including Superfast and Ultrafast NBN plans for FTTP and HFC connections.
Westnet NBN plans include:
- No lock-in contract
- Unlimited data (except NBN 12)
- WiFi Modem included ($0 if you stay for 24 months)
- Local, national, and international VoIP call packs available
- Fetch Entertainment bundles available
Below we summarize Westnet NBN plans, with their cost and typical evening speed.
| Westnet NBN Plan | Cost / Month | Typical Evening Speed |
|---|---|---|
| NBN 12 (500GB of data) | $59.99 / month | 12Mbps typical evening speed |
| NBN 25 | $69.99 / month | 25Mbps typical evening speed |
| NBN 50 | $74.99 / month | 50Mbps typical evening speed |
| NBN Fast | $89.99 / month first 12 months $99.99 / month after | 90Mbps typical evening speed |
| NBN Superfast | $99.99 / month first 6 months $129.99 / month after | 200Mbps typical evening speed |
| NBN Ultrafast | $119.99 / month first 6 months $149.99 / month after | 200Mbps typical evening speed |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Typical Evening Speed 7pm-11pm. Valid April 2022.
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Not sure which NBN speed is right for you?
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Westnet Wireless NBN
Wireless NBN is available in parts of rural and regional Australia where a fibre NBN connection is unavailable.
Westnet wireless NBN comes with:
- Flexible contract options: No lock-in contract or 6-month contract
- Optional modem: $59.95 with a 6-month contract or $99.95 upfront with no lock-in contract
- International call pack available
- Fetch Entertainment bundles available
In the table below you will find a breakdown of Westnet Wireless NBN plans, their cost, and inclusions available.
| Westnet Wireless NBN Plan | Cost / Month | Inclusions |
|---|---|---|
| NBN 12 | $59.99 / month | 500GB of data PAYG calls |
| NBN 12 | $69.99 / month | Unlimited data PAYG calls |
| NBN 25 | $79.99 / month | Unlimited data Local & standard national calls |
| NBN 25 | $89.99 / month | Unlimited data Local & standard national calls Calls to Australian mobiles |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Typical Evening Speed 7pm-11pm. Valid April 2022.
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Westnet Satellite NBN
For rural and regional Australians living in an area without a wireless NBN connection, Westnet offers satellite NBN plans.
Westnet satellite NBN plans include:
- Typical Speed: Between 5Mbps & 25Mbps
- Peak and off-peak data allowances
- Optional modem: $59.95 upfront or bring your own
Below, you can find a summary of Westnet satellite NBN plans available.
| Westnet Satellite NBN Plan | Cost / Month | Data Inclusions |
|---|---|---|
| NBN 25 | $44.95 / month | 30GB peak data 120GB off-peak data |
| NBN 25 | $54.99 / month | 5GB peak data 155GB off-peak data |
| NBN 25 | $64.99 / month | 60GB peak data 190GB off-peak data |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Typical Evening Speed 7pm-11pm. Valid April 2022.
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Westnet Home Wireless Broadband
Home wireless broadband is an NBN alternative, which allows you to connect devices in your home to the same mobile network as your mobile phone.
Westnet now offers both 4G and, with the 5G rollout, 5G home wireless broadband to Australians on the Vodafone network.
Westnet home wireless broadband includes:
- No lock-in contract
- Unlimited data
- Home wireless broadband modem included
- Fetch Entertainment bundles available
In the table below you can find a summary of Westnet Home Wireless Broadband plans, on both the 4G and 5G network.
| Westnet Home Broadband Plan | Cost / month | Download speeds |
|---|---|---|
| 4G Home Wireless Broadband | $59.99 / month | Up to 20Mbps |
| 5G Home Broadband Premium | $74.99 / month | Up to 100Mbps |
| 5G Home Broadband Max | $84.99 / month | Max speeds available |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Typical Evening Speed 7pm-11pm. Valid April 2022.
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Westnet Ultra Broadband - Cable & VDSL2
If you’re looking for an alternative to the NBN, Westnet offers Ultra Broadband Cable, and VDSL2 to Australians in certain parts of the country.
For customers living in Geelong, Mildura, and Ballarat, you have access to Westnet Ultra Broadband cable plans, while customers living in the ACT can access Westnet VDSL2 Ultra Broadband.
Westnet Ultra Broadband Cable - Geelong, Mildura, and Ballarat
Westnet Ultra Broadband Cable is available in Geelong, Mildura, and Ballarat.
While customers who sign up for Westnet Ultra Broadband Cable don’t have a variety of plans to choose from, the one available cable broadband plan offers superfast download speeds (350Mbps typical evening speed) and is a great, high-speed alternative to the National Broadband Network.
Westnet Ultra Broadband cable includes:
- No lock-in contract
- Unlimited data
- Local & standard national calls included
- Wifi modem included
- International call packs available
- Fetch Entertainment bundle available
In the table below, we break down the speed, cost, and inclusions available with Westnet Ultra Broadband/Cable.
| Westnet Ultra Broadband Cable Speed | Cost / Month | Inclusions |
|---|---|---|
| 350Mbps typical evening speed | $39.99 / month first 12 months $79.99 / month after | Netphone VoIP included with local & standard national calls |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Typical Evening Speed 7pm-11pm. Valid April 2022.
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Westnet Ultra Broadband VDSL2 - ACT
Westnet Ultra Broadband VDSL2 is available in the ACT.
Westnet Ultra Broadband VDSL2 comes with:
- No lock-in contract
- Unlimited data
- Optional modem: $59.95 upfront or bring your own
- International call pack available
- Fetch Entertainment bundle available
Here you can find a summary of Westnet Ultra Broadband/VDSL2 plans available in the ACT.
| Download Speed | Cost / Month | Inclusions |
|---|---|---|
| 22.9Mbps Typical download speed | $69.99 / month | Netphone included Local & standard national calls |
| 74.2Mbps Typical download speed | $39.99 / month first 12 months $79.99 / month after | Netphone included Local & standard national calls |
| 74.2Mbps Typical download speed | $89.99 / month | Netphone included Local & standard national calls Standard Australian mobile calls |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Typical Evening Speed 7pm-11pm. Valid April 2022.
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Westnet Mobile Plans
Westnet began offering mobile services since it was purchased by iiNet (now owned by TPG) in 2008.
Westnet Mobile is a prepaid, month-to-month, SIM-only service on the 4G network.
When you sign up for a Westnet Mobile plan you can bring your own device and keep your number (or get a new one). Once you receive your Westnet Mobile SIM card, you can activate your Westnet Mobile plan by logging into MyAccount and selecting Activate SIM card.
Below, you can find a summary of which Westnet Mobile plans are available.
| Westnet Mobile Plan | Cost / Month | Inclusions |
|---|---|---|
| 8GB of data | $10 / month first 6 months $19.99 / month after | Unlimited talk & text to standard AU numbers |
| 16GB of data | $12.50 / month first 6 months $24.99 / month after | Unlimited talk & text to standard AU numbers |
| 40GB of data | $15 / month first 6 months $29.99 / month after | Unlimited talk & text to standard AU numbers |
| 55GB of data | $20 / month first 6 months $39.99 / month after | Unlimited talk & text to standard AU numbers 100 international minutes |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or costs compared are for example purposes only and may change based on your individual circumstances or habits. Offers and availability are subject to change. Valid April 2022.
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Westnet Webmail Login
Westnet webmail services are available to NBN and fixed-broadband Westnet customers.
How many Westnet webmail addresses can I get?
- Westnet NBN plans: 20 email addresses
- Westnet Ultra Broadband: 10 inboxes
You can access your Westnet webmail using your Westnet webmail login from any device or computer with an internet connection, or set up your Westnet webmail on most devices and browsers.
If you’re having difficulty setting up your Westnet webmail, or can’t access it using your Westnet webmail login, call Westnet support at 1300 786 068.
Westnet Support & Contact
If you’re looking to contact Westnet for account help, support, or sales, you can contact Westnet by phone or email.
The Westnet phone number or email you need to use to contact Westnet varies depending on your question or query.
Below, we summarize Westnet contact methods for phone and email, as well as Westnet contact hours.
| Westnet Phone Number | Westnet Email | Westnet Contact Hours | |
|---|---|---|---|
| Westnet Sales | 13 19 60 | [email protected] | Mon to Fri: 8am-11pm Sat, Sun & Public Holidays: 8:30am-8pm |
| Westnet Support | 1300 786 068 | [email protected] | 24/7 |
| Westnet Accounts | 1300 855 006 | [email protected] | Mon to Fri: 9am-9:30pm Sat & Sun: 9am-6pm Public Holidays: 9am-9:30pm |
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Westnet Review - Is Westnet Worth It?
The biggest draw for choosing Westnet as your broadband provider is the wide range of available broadband technologies and connections they offer.
Not only does Westnet offer fibre NBN, which covers the majority of the Australian population, but they also offer both wireless and satellite NBN for customers who live in rural and regional Australia, home wireless broadband on the 4G and 5G network, and cable & VDSL2 broadband in select locations. Where other broadband providers might not have coverage or services available, Westnet offers it all, as well as their mobile plans on the Vodafone network.
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