Kogan is quite possibly the biggest 360º brand in Australia. We all know Kogan for its ridiculously cheap electronics and the like sold on Kogan.com. However, the brand has since branched out into selling energy plans, internet, mobile phone services, cars, insurance, credit cards and more. We are here to give you the full scoop on Kogan mobile & Kogan internet services. Read on to see what's available, plans, prices and reviews for choosing Kogan Australia as a telecom provider.
What Telecom Services Does Kogan offer?
Kogan first ventured into telecoms in 2012 when it founded Kogan Mobile selling mobile plans and phones. Since then they have gone on to add Kogan Internet as well.
Kogan's plans make up some of the cheapest internet and mobile plans in Australia.
Here's what Kogan Mobile offers:
- Data & Calling Prepaid Plans - (Yearly or Monthly)
- Data Only Prepaid Plans - (Monthly)
Here's what Kogan Internet offers:
- NBN internet
- 4G Home Wireless Broadband - (NBN alternative)
Kogan Mobile Customer Benefits
Kogan offers cheap phone plans and really packs on the added benefits to try and get customers to subscribe.
- Kogan Mobile customers also receive the following benefits:
- FREE SHIPPING: You'll get automatic free shipping on over 1k products from Kogan.com.
- KOGAN REWARDS: You'll earn 1% in rewards credit toward products on Kogan.com with every purchase.
- DISCOUNT ON GROCERIES: You'll get access to an extra 5% off on groceries from the Pantry & Beverages section of Kogan.com.
- KOGAN MEMBER ONLY OFFERS: You'll get access to special discounts on Kogan.com that are available only to members.
- QUICKER CUSTOMER SERVICE: Kogan Mobile members get placed in a priority service queue when they call Kogan customer support.
Honestly, if you're an online shopper, these benefits alone make choosing Kogan Mobile a top choice for a phone service!
Kogan Mobile Plans
Kogan Mobile offers their prepaid phone plans on either:
This means that you can choose to pay for your Kogan mobile recharge monthly or pay a large one-lump sum for a year of data and calling. Of course, Kogan Mobile offers a discount for paying your yearly plan all at once.
- The main difference between the Kogan Mobile monthly and yearly plans is:
- The yearly plans work out to be cheaper in the long run than if you paid for the same amount of data month-by-month.
- With the yearly plan you receive your data allotment all at once, so you can choose how much you use each month (using more or less as needed).
- With the monthly plan, you are offered a fixed amount of data each month, and if you need a bit extra one month, you'll have to pay extra for it.
When registering, if you purchase calling plan with a SIM card, your Kogan SIM card will be free of charge. You can also choose just a SIM card for $2 and decide on your prepaid mobile plan later.
Kogan SIM Card Kogan offers mainly SIM-only calling plans. you can buy a $2 Kogan SIM card either in-store or online (free shipping!). Once you have the Kogan SIM card in hand, you can activate it online with a passport, drivers license, or medicare card.
Kogan Phones: If you’re interested in purchasing a new phone, you can get many of the latest mobile devices from Google, Apple, and Samsung, as well as branded "Kogan phones" on the Kogan Mobile website or on Kogal.com.au. These include new handsets, as well as previously owned and refurbished devices.
30-day Kogan Mobile Plans
With a 30-day Kogan Mobile plan, you'll be allotted data on a monthly basis. Therefore, you will need to recharge your mobile plan every 30 days.
All Kogan Mobile plans come with:
- Unlimited standard calls to AU numbers
- Unlimited text messages
Take a look at Kogan mobiles' 30-day plans in the table below:
| Plan Name | Medium | Large | Extra Large |
|---|---|---|---|
| Data Allotment | 10 GB / Month | 45 GB / Month | 80 GB / Month |
| Max. Data Rollover | 200 GB | 540 GB | 960 GB |
| Monthly Price (starting 2nd month) |
$15 | $25 | $40 |
| Discounted price (first month) |
$2 | $5 | $10 |
| Estimated Yearly Cost | $167 | 280 | $450 |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2022.
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Kogan Mobile Plans 365 Days
Kogan Mobile’s longest expiry plans are available for 365 days.
As we mentioned before, this means you pay upfront for a whole year, and get a block of data every month at a lower rate, or their 365-day Flex plans, which give you the whole amount of data upfront so you can use it as you want, in addition to unlimited standard national call and text.
| Plan Name | Small | Medium | Large | Extra Large |
|---|---|---|---|---|
| Total Data Allotment | 120 GB | 200 GB | 250 GB | 500 GB |
| Total Cost Per Year | $150 | $200 | $250 | $335 |
| Prorated Monthly Cost | $9.86 aprox. | $14.79 aprox | $22.19 aprox. | $24.66 aprox. |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2022.
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Kogan Mobile Data-Only Plans
If you’re looking for a mobile broadband plan for your tablet or mobile hotspot, Kogan Mobile offers two prepaid options.
Simply choose between Small or Medium, and decide if you want to pay every 30 days, or pay upfront for the whole year and have your data allowance automatically renewed every 30 days.
| Plan Name | Small | Medium |
|---|---|---|
| Total Data Allotment | 8 GB | 30 GB |
| Monthly Cost | $29.90 | $49.90 |
| Yearly Cost | $329.90 | $549.90 |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2022.
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Plan Add-ons for Kogan Mobile
If you’re already a Kogan Mobile customer, you can get add-ons to your prepaid mobile phone plan, including roaming packs, data add-ons, and international call packs.
- International Roaming Plan: Get 1GB of data, 100 standard texts, and 30 minutes of standard calls for $15 for 24 hours of roaming
- Extra Data Pack: Get 3GB of data for either $5 per two additional days, or $10 for a full week
- International Call Pack: Get 250 minutes to call to selected countries. Simply choose whether you want to be able to call 10 selected countries, 15 countries, or 20 selected countries.
| International Roaming Plan $15 / 24 hours |
1GB of data 100 standard texts 30 minutes standard calls |
|---|---|
| Extra Data Pack 3GB of data |
$5 for 2 days or $10 for 7 days |
| International Call Pack 250 minutes to selected countries |
10 countries: $5 / 30 days 15 countries: $10 / 30 days 20 countries: $15 / 30 days |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2022.
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Kogan Recharge for Topping up Your Phone Plan
Since these mobile plans are all prepaid plans. Eventually, you will have to recharge your plan and add some money.
There are several ways to carryout a Kogan recharge for your mobile plan including:
- Online through your Kogan Mobile Account
- In-store
- Through the Kogan mobile app
- Via text message.
To activate a Kogan recharge via SMS, text the Kogan activation code found on your recharge packet to 12612.
You can find the complete list of Kogan Mobile prepaid recharge codes online. In addition, you can recharge your phone directly online, through your Kogan Mobile Account.
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Kogan Internet Plans
Kogan offers numerous unlimited data NBN plans that work out to be some of the best internet deals in Australia.
Kogan NBN plans start at NBN25 Standard Speed, and can go up to NBN1000 Ultrafast where a connection is possible.
All Kogan Internet plans come with:
- Unlimited data
- No minimum commitment
- No fees for leaving whenever you like
- Free activation
- Kogan Price Pledge Guarantee
The Kogan Price Pledge:The Kogan Price Pledge says Kogan will return double your money if you find a better offer for the same plan with a different provider.
With Kogan NBN, you can choose to bring your own NBN-compatible modem or purchase a Kogan Internet Modem for an additional $69 upfront cost.
| Kogan NBN Plan Name | Bronze NBN 25 |
Silver NBN 50 |
Gold NBN 100 |
Platinum NBN 250 |
Diamond NBN 1000 |
|---|---|---|---|---|---|
| Typical Evening Speed | 25 Mbps | 50 Mbps | 90 Mbps | 200 Mbps | 250 Mbps |
| Price / Month | $63.90 | $68.90 | $78.90 | $119.90 | $139.90 |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2022.
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All Kogan NBN plans are paid with direct debit, from your nominated credit card.
If you want to change your Kogan NBN payment method, you can call Kogan customer service any day of the week between 8am and 8pm by dialling 1300 010 400.
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4G Kogan Home Wireless Broadband
Kogan Home Wireless Broadband uses Vodafone's 4G mobile network to bring internet to a SIM-enabled router in your home. Basically, it allows you to have internet at home without being connected to the NBN infrastructure.
Although speeds with home wireless broadband aren't as fast as with NBN, Kogan's home wireless broadband plans are a great NBN alternative for homes that are off the grid. All you need is an electricity connection.
The benefit of home wireless broadband is that there is no activation or setup required.
The Kogan home wireless broadband plan comes with:
- No lock-in contract
- Simple setup, just plug it in and you're set
- No activation fees or technicians required
- QANTAS points earned with your monthly payments
Here's a closer look at Kogan Internet's only NBN alternative:
| Plan Name | 4G Internet |
|---|---|
| Total Data Allotment | 120 GB |
| Speed | 20 mbps |
| Total Cost Per Month | $54.90 |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2022.
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Did you know? Kogan also offers great deals on energy plans! Check out their cheap energy plans here.
Kogan Contact Methods
While you can usually find most of the answers to any questions you might have about Kogan Mobile or Internet either on your My Kogan Account or through the Help Centre, you can also get in touch with Kogan customer service directly using one of the phone numbers below.
Kogan customer service, for both internet and mobile phone, is available 8am to 8pm, 7 days a week.
| Department | Kogan Phone Number | Opening Hours |
|---|---|---|
| Kogan Internet Contact | 1300 010 400 | 8am - 8pm, 7 days a week |
| Kogan Mobile Contact (From your Kogan Mobile device) |
12612 | 8am - 8pm, 7 days a week |
| Kogan Mobile Contact (From any device in Australia) |
1300 056 426 | 8am - 8pm, 7 days a week |
*Figures are for illustrative purposes only and don’t compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations. Any offers or estimated costs compared are for example purposes only. Offers and availability are subject to change. Valid June 2022.
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