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Provider overview
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Provider overview

Vodafone internet: NBN, 4G & 5G home plans

Vodafone is one of three network operators in Australia, running its own mobile network that reaches over 96% of the population. Alongside mobile, Vodafone offers fixed-line NBN plans plus 4G and 5G home wireless broadband as a cable-free alternative. Read on for Vodafone internet plans, network coverage, account management and contact details, then compare before you sign up.

NBN + 4G + 5G

internet types

Own network

TPG-owned

96%

population reach

30-day

network guarantee

Everything Vodafone internet

Explore Vodafone

Jump straight to what you need: NBN and wireless plans, network coverage, account help, outages and contact.

Fixed-line NBN

Vodafone NBN plans

Vodafone NBN is flexible fixed-line broadband for households across Australia. Choose your speed and get unlimited data on a month-to-month contract with a 30-day network guarantee. Bring your own NBN-compatible modem, or get a Vodafone 4G backup modem free if you stay 36 months. Moving home is easy: change your address online or over the phone.

Vodafone vs Telstra compared across pricing, plan variety, coverage and guarantees
Feature Vodafone Telstra
Plan pricing Generally cheaper Premium pricing
Plan variety Wider variety Similar range
Network coverage 96% of population Larger, wider network
Money-back guarantee 30-day network guarantee Limited
Phones & devices Broad range Broad range

Comparison for guidance only; plans and inclusions change over time. Confirm current pricing, inclusions and availability when you sign up.

Our take. Vodafone is generally cheaper than Telstra, with a wider variety of plans and a handy 30-day network guarantee. It runs its own network, so it is a genuine major player. The trade-off is coverage: Telstra still has a larger, wider network. If you want the lowest price, a challenger like Tangerine or Kogan may be cheaper, so it is worth comparing before you sign up.

Home wireless broadband

Vodafone 4G & 5G home internet

Home wireless broadband connects your home over the Vodafone 4G or 5G mobile network, with no technician install: you just plug the modem into a power point. It is a great NBN alternative for a second home, a quick connection or a backup line.

Vodafone logo

Vodafone 4G Home Internet (200GB)

4G network · 1.5Mbps after cap

From $6 / mth modem

200GB full speed per month

  • Plug-and-play modem
  • No technician install
  • 1.5Mbps unlimited after cap
Most popular
Vodafone logo

Vodafone 4G Home Internet (400GB)

4G network · 1.5Mbps after cap

From $6 / mth modem

400GB full speed per month

  • Plug-and-play modem
  • More monthly data
  • 1.5Mbps unlimited after cap
Vodafone logo

Vodafone NBN (bring your own modem)

Fixed-line · unlimited data

Month-to-month

30-day network guarantee

  • Unlimited broadband data
  • BYO compatible modem
  • No lock-in contract
Vodafone logo

Vodafone NBN + 4G backup modem

Fixed-line · unlimited data

Free modem at 36 mths

Pay out if you leave early

  • Unlimited broadband data
  • Free 4G backup modem
  • Easy address transfer

The Vodafone home wireless modem is $6 per month over 36 months; cancel early and you pay out the remaining cost. 5G home internet is rolling out and is mainly available in major cities. Details for comparison only, subject to change and availability at your address.

Network

Vodafone coverage & reliability

Vodafone is one of three network operators in Australia, alongside Telstra and Optus. Its network serves over 96% of the population with 3G, 4G and 5G connectivity.

96% population reach

Vodafone operates its own 3G, 4G and 5G network reaching over 96% of Australians. 5G is still rolling out, so it is mainly available in major cities for now.

4G backup on NBN

NBN plans can include a free 4G backup modem (after 36 months), keeping you connected during fixed-line disruptions. Reliability still varies by location, so check the Vodafone coverage map for your address.

Black-spot investment

Under the Mobile Black Spot Program with the Australian government, Vodafone is investing in 75 new mobile towers across NSW, QLD, VIC and TAS to cut black spots and improve regional coverage.

Manage your account

My Vodafone account & app

My Vodafone is the free account-management platform for every Vodafone customer, available online or through the My Vodafone app on Android and iOS. Register with your mobile number and account PIN, or via the link in your "Register for My Vodafone" email for NBN customers.

  • Check and manage your data usage and call minutes
  • Manage your plan, buy add-ons and change plans
  • Pay your bill, manage direct debit and view recent bills
  • Recharge a Vodafone prepaid service
  • Manage your Vodafone NBN services
  • Track NBN installation and delivery

Vodafone internet outage

A complete Vodafone network outage is rare, but a dropped connection has many possible causes (a router problem or power cut are just as common). Some customers report dropped or failed calls and black spots. Check the Vodafone network upgrades and outages page on the Vodafone website for known issues in your area.

If your area is clear but you are still offline, contact Vodafone support on 1300 650 410, or 1555 free from a Vodafone mobile.

Common questions

A Selectra expert answers your most common Vodafone internet questions

Vodafone offers three main internet types: Vodafone NBN (fixed-line broadband), Vodafone 4G Home Internet (wireless 4G broadband) and 5G home internet (wireless 5G broadband, rolling out in major cities). It also offers SIM-only and prepaid mobile broadband for internet on the go.

Vodafone NBN plans come with unlimited broadband data on a month-to-month basis, a 30-day network guarantee, and no lock-in contract. You can bring your own NBN-compatible modem or get a Vodafone 4G backup modem free if you stay 36 months. Moving home is easy: change your address online or over the phone.

Vodafone generally has cheaper plans and a wider variety than Telstra, plus a 30-day money-back guarantee on certain plans. Where Telstra wins is mobile network coverage: it runs a larger, wider network with a stronger reputation for connectivity. The Telstra vs Vodafone choice ultimately comes down to the specific plan you want.

4G home internet connects your home over the Vodafone 4G network with 200GB or 400GB of full-speed data per month, then continues at 1.5Mbps once your allowance is used. 5G home internet is faster but is still rolling out, so it is mainly available in major cities. Both plug into a power point with no technician install.

My Vodafone is Vodafone's account management platform. You can check data usage, pay bills, recharge prepaid plans, manage your plan and NBN services, and update your details online or via the My Vodafone app on Android and iOS. Register with your mobile number and account PIN, or via the link in your "Register for My Vodafone" email for NBN customers.

No. Vodafone owns, manages and operates its own network, completely separate from Telstra. Several other providers run on the Vodafone network, including iiNet, Internode, Lebara and TPG.

A complete Vodafone network outage is rare, but some customers report dropped or failed calls and black spots. Check the Vodafone network upgrades and outages page on the Vodafone website for known issues in your area. If your area is clear but you are still offline, contact Vodafone support.

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Is Vodafone the best NBN plan for your home?

Vodafone is generally cheaper than Telstra with a wider plan range, but it is not always the cheapest. Compare Vodafone against the major providers and challenger telcos that cover your address to find the plan that fits how you actually use the internet.