Compare Energy Queensland
Rates based on electricity distributor for Brisbane (4000) with average usage of 14.7kWh/day.
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Looking to get into the QLD Energy Market? Look no further! QLD is one of the largest Australian states and has a wide variety of energy retailers to chose from, which is why it can be a bit tricky to choose the best one for you. In this guide, we compare electricity in QLD and take a look at energy providers in Brisbane, Sunshine Coast, and South-East Queensland to see which company offers the best deal. We'll also look at whom the best and greenest suppliers are to help you make the right choice. Read on for more!
It can be difficult to compare electricity in QLD across all the available providers, options, plans, discounts, and deals on the market.
To help you, we did an energy provider comparison to find the cheapest electricity in Brisbane & the rest of South-East Queensland based on the estimated annual cost.
Here's a List of the Cheapest Electricity Providers in Queensland:
Rank | Energy Provider + Plan | Estimated Yearly Price | Additional Information |
|---|---|---|---|
| $1,620 / year | Benefits: Solar Feed-In & GreenPower Daily Supply Charge: 102.30c/day | ||
| $1,810 / year | Benefits: Solar Feed-In & Smart Meter Compatible Daily Supply Charge: 92.84c/day | ||
| $1,820 / year | Benefits: Solar Feed-In & GreenPower Daily Supply Charge: 82.66c/day | ||
| $1,840 / year | Benefits: Solar Feed-In & GreenPower Daily Supply Charge: 104.72c/day | ||
| $1,990 / year | Benefits: Solar Feed-In & GreenPower Daily Supply Charge: 120.02c/day | ||
| $1,990 / year | Benefits: Solar Feed-In, GreenPower & Smart Meter Compatible Daily Supply Charge: 120.59c/day | ||
| $1,920 / year | Benefits: Solar Feed-In & GreenPower Daily Supply Charge: 97.30c/day | ||
| $2,020 / year | Benefits: Solar Feed-In & GreenPower Daily Supply Charge: 115.50c/day |
*Figures are for illustrative purposes only and don't compare all products, providers, plan features, offers, or rates. Products are compared like-for-like and any distinctions between products are clearly marked. Not all offers may be available in all locations or distribution networks. Rates based on electricity distributor for Brisbane (4000) with medium usage of 14.7kWh/day. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Last Updated May 2024.
Important Information Show Less
Queensland residents are divided into two parts of the state; those in South-East Queensland where the energy market is deregulated and customers can switch energy providers, and those in rural and regional Queensland where their energy is provided to them by government-owned and regulated Ergon Energy.
As the biggest city in Queensland, comparing gas prices in Brisbane is important to ensure you’re getting the best gas plan available. Below, you can compare gas prices, to find the cheapest gas plan and provider for you.
Rank | Energy Provider + Plan | Estimated Yearly Price | Additional Information |
|---|---|---|---|
| $620 / year | Daily Supply Charge: 62.16c/day | ||
| $620 / year | Daily Supply Charge: 75.36c/day | ||
| $630 / year | Daily Supply Charge: 73.00c/day | ||
| $740 / year | Daily Supply Charge: 101.20c/day |
Source: Energy providers basic plan. Valid within AGN Brisbane distribution network. Comparison does not include all available offers. Estimated annual cost includes conditional discount and is based on average usage of 7,154Mj/year. Discounts and rates vary depending on location. Calculations are based on the reference price for this area. Any offers or estimated costs compared are for example purposes only and may change based on your individual circumstances or habits. Selectra advises you to do your own research at energymadeeasy.com before determining if you should sign up for a new energy plan. Offers and availability are subject to change. Read more about Basic Plan Information here. Valid June 2024.
Important Information Show Less
As stated, Queensland is divided into two distinct regions when it comes to the energy market. For those living in Brisbane and the surrounding area, full retail contestability has been implemented, allowing residents to choose their energy provider.
However, for those in regional and rural Queensland, electricity is provided and supplied through Ergon Energy.
See all Energy Providers in Queensland
Ergon Energy is the historic energy provider in Queensland, and still the only provider and distributor available to residents living outside of South-East Queensland. Ergon Energy’s rates are set by the Queensland government, to keep rising electricity prices manageable for the residents of the area.
Since Ergon Energy isn’t only the historic energy provider, but also the supplier, meaning they are who you call for any power outage, electricity emergency, or other problems with the supply of energy to your home.
Queensland energy customers have their energy supplied to them by two electricity distributors and two gas distributors.
As stated, those in the regional and rural areas of the state live within the Ergon Energy distribution network for electricity while those in South-East Queensland have their electricity distributed to them through Energex. For natural gas customers, Allgas Energy and Australian Gas Network QLD supply the state.
If you’re experiencing an electric or gas emergency such as the smell of gas, outage, or fallen lines, you’re going to need to call your energy supplier as they are the ones who maintain and repair the electricity grid and gas supply.
| Distributor | Service District | Emergency Number | General Number |
| Ergon Energy (owned by Energy Queensland Limited) | Country & regional QLD | 132 296 | 131 046 |
| Energex | Brisbane, Gold Coast, Sunshine Coast & surrounds | Faults: 136 262 Emergencies: 131 962 | 131 253 |
| Distributor | Service District | Emergency Number | General Number |
| Allgas Energy | South of the Brisbane River, South Coast, Toowoomba & Oakey | 1300 763 106 | 07 3215 6600 |
| Australian Gas Networks (QLD) | Queensland | Gas leak:1800 GAS LEAK Fault1800 898 220 | 1300 001 001 |
Queensland residents, on average, spend less on electricity costs than other states. While the average annual electricity bill is around $1,370 for those living in the state, younger households can spend over $1,600 a year on their electricity. To combat these rising energy costs, there are many energy-saving tips and tricks you can implement to keep your bills low.
Knowing how your energy bills and consumption compare to other households in the state can be the first step to reducing your energy usage. Below you can find the average annual electricity and gas consumption and bills, for Queensland residents. Remember that this is only an average, and different households consume different amounts of energy at different rates.
| Average Annual Electricity Consumption* | Average Annual Electricity Bill^ | Average Annual Gas Consumption* | Average Annual Gas Bill† |
|---|---|---|---|
| 5,240kWh | $1,272 / year | 7,238Mj | $672 / year |
Sources: *AER Residential Energy Consumption Benchmarks July 2021. ^AEMC Annual Electricity Price Trend Report 2021. †Canstar Blue Average Gas Bill by State Jan 2023
Learn more about the average consumption and energy bill in Australia, and discover ways to reduce your energy usage
If you’re experiencing financial hardship, or having trouble keeping up with your energy bills, the Queensland government offers rebates and concessions for electricity and gas. While eligibility might differ between rebates and concessions, if you’re experiencing financial difficulties, it’s best to first contact your energy provider to discuss your options.
Queensland pensioners and seniors have two energy rebates available to help with the cost of electricity and gas bills.
In order to be eligible for the gas and electricity rebates in Queensland you must hold one of the following eligible cards or status:
In addition, for the gas and electricity rebates, Queensland residents must be the energy account holder and either live alone or share their principal place of residence with (only) any of the below:
In order to apply for the Queensland energy rebates, you will need to contact your energy provider directly. You can apply through your energy retailer either over the phone, or ask them to send an application form. While applying for the Queensland gas and electricity rebates, you will need to provide copies of your energy bills and concession card.
Currently, the Queensland government itself does not offer any solar rebates.
However, if you’re interested in investing in solar energy, there are a few schemes available in Australia to help offset the cost of installing solar panels onto your home.
The Home Energy Emergency Assistance Scheme is a one-off emergency payment to assist Queensland households experiencing a sudden, short-term, financial crisis and need help paying their energy bills. It’s a one-off payment of up to $720 every two years.
To be eligible for this emergency assistance payment, you must be the one responsible for paying the outstanding bill, though the bill doesn’t need to be in your name. In addition, you must meet the following:
In order to start the Home Energy Emergency Assistance Scheme application, contact your energy provider so they can start the process and consider your eligibility.
Queensland is known as “The Sunshine State”, and for good reason.
With over 750,000 small-scale solar PV systems installed on rooftops across the state, it’s leading the charge in solar penetration. If you’ve not yet thought about investing in solar for your home, you can find out a bit more about the cost of solar panels, and the benefits of solar in Queensland, below.
Despite there not being as many solar rebates in Queensland as there once were, the cost of investing in solar energy has been reducing in recent years making solar more accessible to residential households.
Below, you’ll find the average cost of solar panels in Brisbane, compared to the national average, for different sized solar PV systems. The cost includes GST and any applicable Small-scale certificates.
| 3kW | 5kW | 7kW | 10kW | |
|---|---|---|---|---|
| Brisbane, QLD | $4,180 | $10,080 | $16,380 | $23,940 |
| National | $4,180 | $5,580 | $7,200 | $10,450 |
Source: Solar Choice May 2023 Residential Solar PV Price Index
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If you have, or want to invest in, solar energy for your home it's important to consider the solar feed-in tariff with your energy plan.
When your solar PV system generates electricity, most of that is used to power your home. Any excess, however, is usually sent back to the grid (unless you have battery storage). Your electricity provider will usually pay you for the energy sent back, known as the solar feed-in tariff or FiT, which comes in the form of a credit off your energy bills.
It may be necessary to have a smart meter installed in order to receive a feed-in tariff.
If you live in regional Queensland, within the Ergon Energy distribution network, there is a minimum flat-rate feed-in tariff of 9.369c/kWh which is set by the government. Those who live in South East Queensland, Brisbane, or the other areas within the Energex distribution network, will usually find a voluntary feed-in tariff of around 10c/kWh though some retailers might offer even higher.
Here you will find the highest solar feed-in tariffs available in Brisbane as of June 2024. Some solar feed-in tariffs have eligibility requirements in order to access the higher rates. Depending on your energy plan and size of solar PV system, you might be better off choosing a lower FiT with a higher discount.
| Provider | Minimum FiT (c/kWh) | Maximum FiT (c/kWh) |
|---|---|---|
| Origin Energy | 5c | 20c Solar panels must be purchased through Origin Energy |
| EnergyAustralia | 6.6c | 15c/kWh on the ReAmped Solar Plan |
| Ovo Energy | 7c | 14c |
| AGL | 5c | 12c |
| GloBird Energy | 5c | 11c |
*Must have solar & battery storage for enhanced FiT. Some eligibility requirements might be necessary and not available to everyone. Valid June 2024.
If you’re experiencing an energy emergency, such as a power outage, the smell of gas, fallen wires, or shocks and tingles, you will need to call your energy distributor’s emergency number. Your energy distributor is the one in charge of maintaining the energy supply, fixing outages and other issues, and actually getting the energy supply to your home.
There are two electricity distributors and two gas distributors in Queensland. If you’re unsure who your distributor is, you can find out on your most recent energy bill.
| Electricity or Gas | Distributor Name | Emergency Contact Number |
|---|---|---|
| Electricity | Energex | Electrical Emergency: 13 19 62 Energex Power Outage: 13 62 62 |
| Electricity | Ergon Energy | Ergon Energy Outage: 13 22 96 Electrical Emergency: 13 16 70 |
| Gas | Allgas | 1800 427 532 |
| Gas | Australia Gas Network | 1800 427 532 |
In the event of life-threatening emergency or danger, phone Triple Zero (000), available 24/7
Having trouble with your current provider?Learn about using the Ombudsman's dispute resolution service.
If you’re in a dispute with your energy provider, which cannot be resolved, you have the right to free and fair independent dispute resolution through your state’s Energy and Water Ombudsman.
Before contacting EWOQ (the Energy and Water Ombudsman in Queensland) regarding a complaint about your energy company, you first need to give your provider the chance to come to a resolution or resolve your dispute. If you and your energy provider cannot come to an agreement, you might be eligible for help from the EWOQ. You can submit a complaint to the ombudsman online, or contact them by phone, fax, or post.
| Phone | Fax | Post |
|---|---|---|
| 1800 662 837 | (07) 3087 9477 | PO Box 3640 South Brisbane BC Qld 4101 |
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