Vodafone is one of three network providers in Australia, operating on its own mobile network. In addition to their mobile network, Vodafone also offers NBN services to customers across Australia. Continue reading for more information about Vodafone in Australia and find your best fit among Australia's mobile phone and broadband providers, today.
Vodafone coverage map & overview
Vodafone, a British-owned telco company, first joined the Australian market in 1993 where they quickly became the third biggest mobile phone and broadband provider in the country, as well as one of three mobile network operators. Today, Vodafone offers mobile phone, home broadband and NBN, and mobile broadband services to it's more than 6 million customers.
Vodafone claims to be one of the leaders in the telecommunications sector - namely mobile, broadband, fixed line, and TV - with more than 625 million global customers across 24 countries and 41 partnerships. Vodafone can be found in countries across the world, including across Europe and, more recently, in India with the finalization of a merger with Idea in 2018 to create Vodafone Idea (Vi).
Vodafone’s network coverage covers all the major cities; Brisbane, Melbourne, Sydney, Adelaide, and Perth, with coverage extending into the surrounding region.
Vodafone internet: NBN and home wireless broadband
As a major network operator in Australia, Vodafone offers both NBN and home wireless broadband across the country. Discover more about Vodafone internet plans by reading on below.
Vodafone NBN plans
Vodafone NBN plans offer flexible broadband to households in Australia. Choose your Vodafone NBN speed and get unlimited broadband data on a month-to-month contract with a 30-day network guarantee. With Vodafone NBN you can either bring your own NBN-compatible modem, or get a Vodafone 4G backup modem for free if you stay with Vodafone for 36 months.
| NBN25 23Mbps typical evening speed |
NBN50 46Mbps typical evening speed |
NBN100 85Mbps typical evening speed |
|---|---|---|
| $55 / month first 6 months $65 / month after |
$65 / month first 6 months $75 / month after |
$85 / month first 6 months $95 / month after |
Vodafone home wireless broadband
If you’re looking for an NBN-alternative, Vodafone home wireless broadband connects the devices in your home to the 4G Vodafone network. Choose between 200GB of data per month, or 400GB of data per month at full speed, and if you use up your data allowance you can continue browsing the internet at 1.5Mbps speed.
| 200GB of data | 400GB of data |
|---|---|
| $55 / month Over 36 months |
$65 / month Over 36 months |
Vodafone home wireless broadband comes with a wireless broadband modem, for $6 per month over 36 months. If you cancel your plan any time before 36 months you will need to pay out the remaining cost.
Vodafone mobile plans
As a major network operator, Vodafone mobile phone plans all run on the Vodafone Network. Customers have the choice between a Vodafone prepaid plan, or a SIM-only plan which can be bundled with a new handset. All Vodafone mobile plans come with no lock-in contract, and customers are free to change their plan if they need.
Vodafone SIM-only plans
Vodafone is one of three mobile phone providers that offers unlimited mobile data on their SIM-only plans. With Vodafone SIM-only plans, choose how much data you want at full speed, and if you use up that data allowance you can continue browsing at reduced download speeds. In addition, with a Vodafone SIM-only plan, you can bring your own phone or bundle a Vodafone phone plan, where you pay off your new handset over 12, 24, or 36 months.
| Vodafone mobile plan | Plan features |
|---|---|
| 50GB of data $35 / month first 12 months $40 / month after |
Unlimited standard national calls & text Infinite data at 2Mbps speeds |
| 60GB of data $40 / month first 12 months $45 / month after |
Unlimited standard national calls & text 100 international minutes to selected countries Infinite data at 2Mbps speeds |
| 100GB of data $45 / month first 12 months $55 / month after |
Unlimited standard national calls & text 1100 international minutes to selected countries Infinite data at 10Mbps speeds |
| 200GB of data $55 / month first 12 months $65 / month after |
Unlimited standard national calls & text Unlimited international minutes to selected countries Infinite data at 10Mbps speeds |
| 500GB / month $60 / month first first 12 months $120 / month after |
Unlimited standard national calls & text Unlimited international minutes to selected countries Infinite data at 25Mbps speeds |
Vodafone prepaid mobile phone plans
Vodafone Prepaid mobile phone plans are available on both a 28-day expiry, or a long-term expiry. With Vodafone prepaid, you can get inclusions such as unlimited national call and text, international minutes, and unlimited data browsing at 1.5Mbps speed.
| Vodafone prepaid plan | Plan features |
|---|---|
| 40GB of data 15GB after first two recharges $9 / 28 days |
Unlimited standard national calls & text 500 international minutes to selected countries 50 standard international texts Endless data at 1.5Mbps speeds |
| 50GB of data 30GB after first two recharges $40 / 28 days |
Unlimited standard national calls & text 1100 international minutes to selected countries 50 standard international texts Endless data at 1.5Mbps speeds |
| 60GB of data 45GB after first two recharges $15 / 28 days |
Unlimited standard national calls & text 1700 international minutes to selected countries 50 standard international texts Endless data at 1.5Mbps speeds |
| 120GB of data 80GB after first two recharges $120 / 185 days |
Unlimited standard national calls & text 50 standard international texts |
| 240GB of data 150GB after first two recharges $200 / 185 days |
Unlimited standard national calls & text 50 standard international texts |
Vodafone mobile broadband plans
Whether you’re looking for a mobile broadband plan for a tablet, hotspot, or mobile broadband modem for home use, Vodafone prepaid and SIM-only mobile broadband plans mean you can bring the internet wherever you go. Find out more about Vodafone prepaid and SIM-only mobile broadband plans by reading below.
Vodafone SIM-only mobile broadband
Vodafone SIM-only mobile broadband plans give big data to customers, on a no-contract, month-to-month basis. Customers can bring their own mobile broadband device, such as hotspot or tablet, or choose a 4G modem or pocket WIFI device through Vodafone directly.
| 30GB of data | 70GB of data | 150GB of data |
|---|---|---|
| $20 / month | $40 / month | $60 / month |
Vodafone prepaid mobile broadband
Vodafone prepaid mobile broadband is a simple way to connect any unlocked device, such as a mobile broadband modem, dongle, hotspot, or tablet, to the internet no matter where you are. Choose how much data you want, and whether you want to purchase a Vodafone mobile broadband modem or hotspot, and recharge your plan every 30 days.
| 30GB of data | 45GB of data | 55GB of data |
|---|---|---|
| $30 / month | $40 / month | $50 / month |
Vodafone contact & customer support
If you’re looking to get in touch with Vodafone customer service you can call Vodafone with one of the phone numbers below. In addition, Vodafone Live Chat is available to help you with any problem, question, or concern you may have.
| From your Vodafone mobile | In Australia | Overseas |
|---|---|---|
| 1555 | 1300 650 410 | +61 426 320 000 |
My Vodafone account
If you’re already a Vodafone customer you have access to My Vodafone, your online account management platform. With Vodafone My Account, you can:
- Check and manage your data usage and international call minutes
- Manage your plan, purchase add-ons, and change plans if you need to
- Pay your Vodafone bill, manage your direct debit, view recent bills
- Recharge your Vodafone prepaid service and view recharge history
- Manage your Vodafone NBN services
If you haven’t yet registered for My Vodafone, you can do so online or download the My Vodafone app from the Google Play or App Store.
Vodafone activate & signup
You can purchase any Vodafone mobile or broadband plan online and get your device and service delivered to your door.
If you opted for a Vodafone prepaid SIM starter pack, you can activate your service online. All you need to activate your Vodafone prepaid plan is your SIM pack with the activation key, and a valid form of ID.
Vodafone recharge and pay my bill
Vodafone prepaid? Recharge your Vodafone prepaid plan either online through Vodafone Express Recharge or via your My Vodafone account with a valid bank card or recharge voucher.
SIM-only and NBN home broadband customers can pay their Vodafone bill directly through the My Vodafone app or online. You can also pay your Vodafone bill by calling Vodafone customer service directly by dialling either 1555 from your Vodafone mobile, or 1300 650 410 from any other phone in Australia.
How to cancel your Vodafone service
Vodafone offers a 30-day network guarantee for all its network services. To close your account after the 30-day guarantee, you can either call 1555 from a Vodafone phone or 1300 650 410 from a different phone.
If you’re overseas you can dial +61 426 320 000.
Keep in mind that any outstanding device payments will need to be paid off before you can cancel your service.
Read more articles about Vodafone
Vodafone Mobile Phones, Prepaid and No-Contract Mobile Plans
Vodafone NBN: Best Vodafone NBN Plans and How to Subscribe to a Vodafone NBN Plan
Vodafone Contact and Customer Service Australia