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Lebara, a prepaid mobile service provider in Australia, offers several mobile services to its customers. Lebara positions itself as an international mobile service provider, connecting families separated across the globe with aims to have over one billion customers by 2020. Read more to find out if Lebara is a good choice for you among all of Australia's mobile phone and broadband providers


Overview of Lebara & network coverage

Lebara was first founded in 2001 as a way to keep families separated across the world in contact with each other, and is currently headquartered in London, England. In 2009, Lebara expanded to Australia under Vodafone’s infrastructure.

In 2016, Lebara sold it’s Australian branch to Vodafone. Lebara also operates in many major European countries including Spain, France, and the United Kingdom, as well as many Middle Eastern countries.

Lebara is an MVNO under Vodafone and has the same coverage as Vodafone. Vodafone currently covers approximately 96% of the population in Australia with plans to expand and improve coverage in major cities over the next three months.

Lebara plans: Prepaid, international roaming, and mobile broadband

Lebara offers different prepaid phone plans both in Australia and overseas. Choose the type of mobile plan you want, the expiry, and the size, and your new Lebara SIM card will be delivered to your door, ready to be activated.

30-day Lebara mobile plans

If you’re looking for a monthly phone plan, Lebara offers 30-day prepaid phone plans with unlimited standard talk and text, along with international inclusions. Data size starts with Lebara’s Extra Small SIM-only plan for 3GB of data, up to 100GB of data with Lebara’s XXL mobile phone plan.

Lebara prepaid mobile phone plans
Plan Size Features
Extra Small
3GB of data
$14.90 / month
Unlimited standard talk & text
300 international minutes to selected countries
$3 international credit
Small
15GB of data
$24.90 / month
Unlimited standard talk & text
Unlimited talk & text to 21 countries
International call wallet
Unlimited standard text to 60 countries
Medium
50GB of data
$29.90 / month
Unlimited standard talk & text
Unlimited talk & text to 30 countries
International call wallet
Unlimited standard text to 60 countries
Large
65GB of data
$39.90 / month
Unlimited standard talk & text
Unlimited talk & text to 46 countriess
International call wallet
Unlimited standard text to 60 countries
Extra Large
80GB of data
$49.90 / month
Unlimited standard talk & text
Unlimited talk & text to 56 countries
International call wallet
Unlimited standard text to 60 countries
XXL
100GB of data
$69.90 / month
Unlimited standard talk & text
Unlimited talk & text to 60 countries
International call wallet
Unlimited standard text to 60 countries

Long-expiry Lebara mobile plans

Long term prepaid mobile phone plans are a great choice if you want to pay more upfront, for bigger savings down the road. Lebara prepaid plans with a long term expiry period offer larger amounts of total data, broken up into 30-day blocks.

Long-expiry Lebara prepaid mobile phone plans
Plan Size Features
Small 180 day
60GB of data
$120 / 180 days
Unlimited standard talk & text
Unlimited talk & text to 21 countries
International inclusions
Medium 180 day
120GB of data
$140 / 180 days
Unlimited standard talk & text
Unlimited talk & text to 30 countries
International inclusions
Large 180 day
180GB of data
$180 / 180 days
Unlimited standard talk & text
Unlimited talk & text to 46 countries
International inclusions
Medium 360 day
240GB of data
$280 / 360 days
Unlimited standard talk & text
Unlimited talk & text to 30 countries
International inclusions
Large 360 day
360GB of data
$360 / 360 days
Unlimited standard talk & text
Unlimited talk & text to 46 countries
International inclusions

Lebara international roaming mobile plans

If you’re going abroad, Lebara has two international roaming plans available to 50 selected destinations. With Lebara prepaid international roaming plans you can bring your own number and get service to 50 of the most popular destinations, all without a lock-in contract.

Lebara prepaid international roaming plans
Economy Roaming
$15.00
First Class Roaming
$50.00
500MB of data
2-day expiry
15 minutes standard talk
50 SMS/MMS
2GB of data
5-day expiry
90 minutes standard talk
200 SMS/MMS

Lebara mobile broadband plans

If you have a tablet, mobile hotspot, or wifi-enabled dongle, you’ll want to choose a mobile broadband plan to ensure you can connect to the internet wherever you go. Lebara offers three different prepaid mobile broadband plans, with three different expiry periods, for any mobile broadband device you have.

Lebara mobile broadband plans
Small
30 day expiry
Medium
60 day expiry
Large
90 day expiry
$20 / 15GB of data
200GB data banking
$35 / 30GB of data
200GB data banking
$45 / 40GB of data
200GB data banking

Lebara activation

You can purchase and activate your Lebara SIM card online. First, choose the Lebara mobile plans you want, or purchase just the SIM for $2 so you can pick your phone plan later. Then, enter your payment and delivery details so your new Lebara SIM card can be sent to your home.

Once your new SIM card arrives, you can activate it online. When activating your Lebara SIM card online you will need:

  • SIM card details including phone number, last 4 digits on the SIM card, and order number
  • Personal details & address
  • Valid ID
  • To choose your plan
  • Payment information

Lebara recharge

Once you’ve had your new Lebara mobile phone plan for the expiry period you want, you will need to recharge it. You can recharge your Lebara mobile phone plan online through their recharge portal.

Customers can also sign up for auto recharge, which will automatically debit a preselected amount from your payment method. You can set up Auto Recharge by going to MyLebara, and selecting the Auto Recharge option. You’ll need to supply your payment method, and choose an auto recharge plan (from $14.90 to $69.90).

Lebara contact for customer service

Lebara customer service can be contacted a number of different ways including via Lebara Australia’s Facebook, and Live Chat, in addition to more traditional contact methods such as phone or email. Lebara customer service is available Monday to Friday from 8am to 8pm, and Saturday and Sunday from 9am to 6pm.

Southern Phone mobile plans
Lebara Customer Service
(From a Lebara mobile)
Lebara Customer Service
(From any other phone)
Lebara email
126 122 1300 126 122 Care@lebara.com.au